Error Messages - Brother MFC MFC-5460CN User Manual

Network Difficulties (Continued)
Difficulty
Your computer cannot find your
machine.

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message Cause
The machine has a mechanical
Change Unable XX
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
The machine has a mechanical
Clean Unable XX
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Poor phone line quality caused a
Comm.Error
communication error.
The scanner cover is not closed
Cover is Open
completely.
The ink cartridge cover is not
completely closed.
Suggestions
®
<Windows users>
Firewall setting on you PC may be rejecting the necessary network connection.
For detail, see the instruction above.
®
<Macintosh users>
Re-select your machine in the DeviceSelector application located in Macintosh
HD/Library/Printers/Brother/Utilities or from the model of ControlCenter2.
Action
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 108 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then reconnect
it.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 108 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then reconnect
it.
Send the fax again or connect the machine to
another telephone line. If the problem continues,
call the telephone company and ask them to
check your phone line.
Lift the scanner cover and then close it again.
Firmly close the ink cartridge cover until it clicks.
Troubleshooting and Routine Maintenance
B
105