Brother DCP-385C User Manual page 87

Error Message
No Paper Fed
Out of Memory
Paper Jam
Unable to CleanXX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
Unusable Device
Please Disconnect USB
Device.
Wrong Paper Size
Cause
The machine is out of paper or
paper is not properly loaded in
the paper tray.
The Jam Clear Cover may not be
closed properly.
The paper is jammed in the
machine.
The machine's memory is full.
The memory card or USB Flash
memory drive you are using does
not have enough free space to
scan the document.
Paper is jammed in the machine. Open the Jam Clear Cover (at the back of
The machine has a mechanical
problem.
–OR–
A foreign object such as a clip or
ripped paper is in the machine.
A broken device has been
connected to the USB direct
interface.
A USB device or USB Flash
memory drive that is not
supported has been connected
to the USB direct interface.
(For more information, visit us at
http://solutions.brother.com)
Paper is not the correct size.
Troubleshooting and Routine Maintenance
Action
Do one of the following:
Refill the paper in the paper tray, and
then press Black Start or Color Start.
Remove the paper and load it again
and then press Black Start or
Color Start. (See Loading paper and
other print media on page 9.)
Open the jam clear cover and then close it.
Make sure the jam clear cover is closed
properly.
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 76.
Copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try
again.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
the machine) and pull out the jammed
paper by following the steps in Printer jam
or paper jam on page 76. Make sure the
paper length guide is set to the paper side.
Open the scanner cover and look inside
the machine for foreign objects and paper
scraps. If the error message continues,
disconnect the machine from the power for
several minutes, then reconnect it.
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
Unplug the device from the USB direct
interface.
Check that the machine's Paper Size
setting matches the size of paper in the
tray. (See Paper Size on page 22.)
B
75