Dell Inspiron 3595 Service Manual
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Dell Inspiron 3595 Service Manual

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Inspiron 3595
Service Manual
Regulatory Model: P75F
Regulatory Type: P75F012

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Summary of Contents for Dell Inspiron 3595

  • Page 1 Inspiron 3595 Service Manual Regulatory Model: P75F Regulatory Type: P75F012...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working inside your computer....................... 6 Safety instructions.................................6 Before working inside your computer..........................6 Before you begin ................................6 Electrostatic discharge—ESD protection.......................... 7 ESD field service kit ................................7 Transporting sensitive components............................ 8 After working inside your computer............................ 8 2 Removing and installing components..................... 9 Recommended tools................................9 Screw list....................................
  • Page 4 Replacing the touchpad..............................40 Speakers....................................41 Removing the speakers..............................41 Replacing the speakers..............................42 Heat sink....................................43 Removing the heat sink..............................43 Replacing the heat sink..............................43 Display assembly.................................. 44 Removing the display assembly........................... 44 Replacing the display assembly............................46 Power-adapter port................................48 Removing the power-adapter port..........................48 Replacing the power-adapter port..........................
  • Page 5 Running the ePSA diagnostics.............................84 System diagnostic lights..............................84 Recovering the operating system............................. 85 Flashing the BIOS................................85 Enabling Intel Optane memory............................86 Disabling Intel Optane memory............................86 Flashing BIOS (USB key)..............................86 WiFi power cycle................................. 86 Flea power release................................87 6 Getting help and contacting Dell....................88 Contents...

  • Page 6: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 7: Electrostatic Discharge-Esd Protection

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 8: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 9: Removing And Installing Components

    Removing and installing components Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver #1 • Flat-head screwdriver • Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box.

  • Page 10: Optical Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Applicable only to computers that are shipped with optical drive.

  • Page 11: Replacing The Optical Drive

    Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Removing and installing components...
  • Page 12 Procedure NOTE: Applicable only to computers that are shipped with optical drive. Align the tabs on the optical-drive bezel with the slots on the optical drive and snap the optical-drive bezel into place. 2. Align the screw holes on the optical-drive bracket with the screw holes on the optical drive. 3.

  • Page 13: Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive (optional). Procedure for computers shipped without optical drive 1.
  • Page 14 NOTE: The following steps are applicable only if you want to further remove any other component from your computer. 6. Peel the tape that adheres the battery cable to the connector and disconnect the battery cable from the system board. 7.
  • Page 15 5. Pry the base cover starting from the top-left corner of the computer base. 6. Lift the base cover off the palm-rest and keyboard assembly. NOTE: The following steps are applicable only if you want to further remove any other component from your computer.

  • Page 16: Replacing The Base Cover

    For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure for computers shipped without optical drive 1. Connect the battery cable to the system board and adhere the tape that secures the battery cable to the connector on the system board, if applicable.
  • Page 17 4. Tighten the three captive screws that secure the base cover to the palm-rest and keyboard assembly. 5. Replace the six screws (M2.5x7) that secure the base cover to the palm-rest and keyboard assembly. 6. Replace the screw (M2x4) that secures the base cover to the palm-rest and keyboard assembly. Procedure for computers that are shipped with optical drive 1.
  • Page 18 2. Place the base cover on the palm-rest and keyboard assembly. 3. Snap the base cover into place starting from the power-adapter port. CAUTION: To avoid accidental damage to the power-adapter port, do not press the base cover against the power- adapter port when you snap the base cover to the computer base.

  • Page 19: Battery

    If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 20: Replacing The Battery

    If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 21: Memory Module

    Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Removing and installing components...
  • Page 22 After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 23 Post-requisites 1. Replace the base cover. 2. Replace the optical drive (applicable only to computers shipped with optical drive). Procedure 1. Locate the memory module on your computer. 2. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops 3.

  • Page 24: Replacing The Memory Module

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle.

  • Page 25: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 26: Optical-Drive Connector Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 27: Replacing The Optical-Drive Connector Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw hole on the optical-drive connector board with the screw hole on the palm-rest and keyboard assembly. 2. Replace the screw (M2x2 Big Head) that secures the optical-drive connector board to the palm-rest and keyboard assembly.

  • Page 28: Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 29: Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 30: Replacing The Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw holes on the fan with the screw holes on to the palm-rest and keyboard assembly. 2. Replace the three screws (M2.5x5) that secure the fan to the palm-rest and keyboard assembly.
  • Page 31 3. Connect the fan cable to the system board. 4. Route the display cable through the routing guides on the fan. 5. Connect the display cable to its connector on system board and close the latch to secure the cable. NOTE: The following steps are applicable only to computers that are shipped with optical drive.

  • Page 32: Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.
  • Page 33 Procedure to remove the M.2 2280 solid-state drive 1. Loosen the captive screw that secures the M.2 2280 thermal shield to the palm-rest and keyboard assembly. 2. Remove the screw (M2x3) that secures the M.2 2280 thermal shield and the solid-state drive to the palm-rest and keyboard assembly.

  • Page 34: Replacing The Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure to replace M.2 2230 solid-state drive 1.
  • Page 35 Procedure to replace the M.2 2280 solid-state drive 1. Align the notch on the solid-state drive with the tab on the M.2 slot and slide the solid-state drive into place. 2. Insert the tab of the M.2 2280 thermal shield into the slot on the palm-rest and keyboard assembly. 3.

  • Page 36: Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

  • Page 37: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure 1.
  • Page 38 4. Using the alignment posts, place the hard-drive assembly on the palm-rest and keyboard assembly. 5. Replace the four screws (M2x3) that secure the hard-drive assembly to the palm-rest and keyboard assembly. 6. Connect the hard-drive cable to the system board and close the latch to secure the cable. Post-requisites 1.

  • Page 39: Touchpad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 40: Replacing The Touchpad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touchpad is equal.

  • Page 41: Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 42: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers.

  • Page 43: Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 44: Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).
  • Page 45 6. Remove the five screws (M2.5x5) that secure the left and the right hinges to the system board and the palm-rest and keyboard assembly. NOTE: For computers shipped without optical drive, there is an additional screw on the left hinge. 7.

  • Page 46: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on palm-rest and keyboard assembly.
  • Page 47 3. Using the alignment posts, press the hinges down on the system board and the palm-rest and keyboard assembly. 4. Replace the five screws (M2.5x5) that secure the left and the right hinges to the system board and the palm-rest and keyboard assembly.

  • Page 48: Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 49: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw hole on the power-adapter port with the screw hole on the palm-rest and keyboard assembly. 2. Replace the screw (M2x2) that secures the power-adapter port to the palm-rest and keyboard assembly.

  • Page 50: I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. Before removing the I/O board along with the coin-cell battery, it is recommended to note the BIOS setup program’s settings.

  • Page 51: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Open the latch and disconnect the I/O-board cable from the system board. 2. Peel the I/O-board cable from the palm-rest and keyboard assembly.

  • Page 52: Power Button

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 53: Replacing The Power Button

    For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Place the power button on the palm-rest and keyboard assembly and align the screw hole on the power button with the screw hole on the palm-rest and keyboard assembly.

  • Page 54: System Board

    5. Route the display cable through the hook on the right hinge and close the right hinge. 6. Replace the two screws (M2.5x5) that secure the right hinge to the palm-rest and keyboard assembly. NOTE: For computers shipped without optical drive, there is an additional screw on the right hinge that secures the right hinge to palm-rest and keyboard assembly.
  • Page 55 For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 56 14. Remove the three screws (M2.5x5) that secure the right hinge to the system board. 15. Open the right hinge. 16. Remove the screw (M2x4) that secures the system board to palm rest and keyboard assembly. 17. Lift the system board off the palm rest and keyboard assembly. Removing and installing components...

  • Page 57: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 58 3. Close the right display hinge. 4. Replace the three screws (M2.5x5) that secure the right hinge to the system board. 5. Slide the finger-print reader cable into the connector on the system board and close the latch. 6. Slide the I/O-board cable into the connector on the system board and close the latch. 7.

  • Page 59: Power Button With Fingerprint Reader

    Entering the Service Tag in the BIOS setup program 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.

  • Page 60: Replacing The Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. Procedure 1.

  • Page 61: Palm-Rest And Keyboard Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 62: Replacing The Palm-Rest And Keyboard Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm-rest and keyboard assembly on a flat surface. Removing and installing components...

  • Page 63: Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 64: Replacing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This procedure is applicable only for computers shipped with non-touchscreen displays.

  • Page 65: Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 66: Replacing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This procedure is applicable only for computers shipped with non-touchscreen displays.

  • Page 67: Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 68: Replacing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This procedure is applicable only for computers shipped with non-touchscreen displays.

  • Page 69: Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 70: Replacing The Display Hinges

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly.

  • Page 71: Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the optical drive (applicable only to computers shipped with optical drive).

  • Page 72: Display Back-Cover And Antenna Assembly

    For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This procedure is applicable only for computers shipped with non-touchscreen displays. 1. Route the display cable along the routing guides, starting from the bottom of the display (near the hinges).

  • Page 73: Replacing The Display Back-Cover And Antenna Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This procedure is applicable only for computers shipped with non-touchscreen displays.
  • Page 74 Post-requisites 1. Replace the display cable. 2. Replace the display hinges. 3. Replace the display panel. 4. Replace the camera. 5. Replace the display bezel. 6. Replace the display assembly. 7. Replace the wireless card. 8. Replace the base cover. 9.

  • Page 75: Device Drivers

    Device drivers Downloading the audio driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 76: Downloading The Chipset Driver

    17. Double-click the network driver file icon and follow the instructions on the screen to install the driver. Downloading the chipset driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 77: Downloading The Wifi Driver

    17. Double-click the media-card reader driver file icon and follow the instructions on the screen to install the driver. Downloading the WiFi driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 78: Downloading The Graphics Driver

    17. Double-click the USB driver file icon and follow the instructions on the screen to install the driver. Downloading the graphics driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 79: System Setup

    Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.

  • Page 80: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: • Removable Drive (if available) • STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. • Optical Drive (if available) •...
  • Page 81 General-System Information Primary HDD Displays the primary hard drive information of the computer. M.2 SATA SSD Displays the M.2 SATA SSD device information of the computer. M.2 PCIe SSD-0 Displays the M.2 PCIe SSD information of the computer. LOM MAC Address Displays the LOM MAC address of the computer.
  • Page 82 System Configuration Keyboard Backlight Timeout on AC When the backlight is enabled, this feature defines the timeout value for the keyboard backlight when an AC adapter is plugged into the computer. Keyboard Backlight Timeout on Battery When the backlight is enabled, this feature defines the timeout value for the keyboard backlight when the computer is running only on battery power.

  • Page 83: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 84: Troubleshooting

    Running the ePSA diagnostics 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.

  • Page 85: Recovering The Operating System

    You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 86: Enabling Intel Optane Memory

    4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu.

  • Page 87: Flea Power Release

    1. Turn off your computer. 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed.

  • Page 88: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 14. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter.

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