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Trouble Shooting
ISSUES
PROBLEMS
No sound from the Soundbar's
Speaker.
Sound
Distorted sound or echo.
A device cannot connect with
the soundbar.
BT
Quality of audio play from a
connected bluetooth device is
poor.
The connected bluetooth device
connects and disconnects
constantly.
SOLUTIONS
Connect the audio cable from your soundbar to your
TV or other devices. However, you do not need a
On the remote control,Select the correct audio input.
If you play audio from the TV through the soundbar,
make sure that the TV is muted.
Restart the Soundbar and try pairing again.
You have not enabled the Bluet
device.
See the user manual of the device on how to enable
The device is not correctly connected.
The Soundbar is already connected with another
Bluetooth device
Disconnect the connected device, then try again.
Move the device closer to the soundbar or remove
any obstacle between the device and the soundbar.
Move the device closer to the soundbar or remove
any obstacle between the device and the soundbar.
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