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Problem
Cause and Remedy
The massage heads stop during operation.
(All the displays and buttons on the controller will flash and then turn off.)
If excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop
moving.
If all markings and buttons on the controller start to flash, which is extremely unusual, turn off the power switch, wait for
approximately 10 seconds and then turn the power switch on again.
If the massage heads stop again, position yourself so that your back is not completely in contact with the backrest.
[Caution should be exercised particularly when used by persons weighing 221 lbs (100 kg) or more.]
It is not possible to recline the unit.
The legrest cannot be raised or lowered.
(All the displays and buttons on the controller will flash and then turn off.)
If the unit encounters an obstacle or if excessive force is exerted on it during operation, in the interests of safety the unit
will come to a stop.
When all displays and buttons are flashing and the backrest or the legrest has stopped, turn off the power of the unit once,
turn "on" the power again after approximately 10 seconds, and then operate the unit.
The massage heads do not come up to the shoulder or neck.
If your head does not contact the pillow or your back does not contact the backrest, the shoulder position may be detected
as lower than the actual position during the body scanning. Sit on the seat in the deepest position and put your head on
the pillow, and then repeat the operations again from the start.
The height of the left and right massage heads is different.
An alternating tapping method is employed, which means that this phenomenon will naturally occur. There is nothing wrong
with the unit.
Reclining does not take place even though a massage is started in pre-programs.
(The seat does not automatically recline.)
Automatic reclining will not activate when the backrest is reclined to flat position more than massage position and legrest is
in upper position.
The backrest does not return to the upright position.
If the unit is stopped by automatic shut-off or by pressing the
(To return from the reclined position to the original position, press the
The unit will not operate at all.
•
Upper body (neck to lower back) massage
•
Leg/Sole massage
•
Arm massage
•
The power cord has been disconnected.
•
The power switch on the unit has not been turned on.
•
An Auto program button or Manual Operation button hasn't been pressed after pressing
Sometimes the power won't turn on when
Approximately 5 seconds are required for program termination after a massage finishes. Wait at least 5 seconds once all
movement has stopped before pressing
The unit has been damaged.
Stop using the unit immediately.
The power cord or power plug is abnormally hot.
Stop using the unit immediately.
See Caution No. 5 and 13 on page 3.
button, it will not return automatically.
is pressed again when a massage has finished.
.
(See page 18)
button twice.)
(See page 15)
.
40
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