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8.4 Sound issues
There is a picture but no sound is there:
Note
•
If no audio signal is detected, the TV
automatically switches the audio output off
this does not indicate malfunction.
•
Check that all cables are properly connected.
•
Check that the volume is not set to 0.
•
Check that the sound is not muted.
There is a picture but the sound quality is poor:
•
Check that the sound settings are correctly
set.
There is a picture but sound comes from one
speaker only:
•
Verify that sound balance is set to the centre.
8.5 HDMI connection issues
There are problems with HDMI devices:
•
Note that HDCP (High-bandwidth Digital
Content Protection) suppor t can delay the
time taken for a TV to display content from a
HDMI device.
•
If the TV does not recognise the HDMI
device and no picture is displayed, try
switching the source from one device to
another and back again.
•
If there are intermittent sound disruptions,
check that output settings from the HDMI
device are correct.
•
If you use an HDMI-to-DVI adapter or
HDMI-to-DVI cable, check that an additional
audio cable is connected to AV IN.
8.6 Computer connection issues
The computer display on the TV is not stable:
•
Check that your PC uses the suppor ted
resolution and refresh rate.
Select the "Auto Adjust" function.
1. Press
2. Select [Setup] >[TV Settings] >[Preferences]
>[Auto Adjust].
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8.7 DTH connection issues
The DTH display not come on TV screen : :
•
Check if the DTH cable is inserted properly.
•
Check if the Smart Card is inserted in given
direction in CI Slot.
•
Check you recharge validity.
Note
•
Please follow Onscreen instructions for DTH
related connection issues.
8.8 Internet issues
Internet is not working properly : :
•
Check if the Ethernet cable is inserted properly.
•
Check if Network settings are given properly
•
Check if TV is placed within Wireless range.
•
Check if Wireless settingsares inserted properly.
•
Check if Data card settings are proper.
8.9 3D working issues
•
Check you are using provided 3D glasses.
•
Check if 3D settings in TV sets are set properly.
8.10 Contact us
If you cannot resolve your problem, refer to the
FAQs for this product at www.philips.com/suppor t
or contact Customer Service Centre.
Warning
•
Do not attempt to repair the product yourself.
This may cause severe injur y, irreparable
damage to your product or void your
warranty.
Note
•
Make a note of your TV model and serial
number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.
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