Product Status Messages - Epson l565 User Manual

• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
Parent topic:

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD screen message
Printer error 0xXX
A printer's ink pad is
nearing the end of its
service life.
A printer's ink pad is at
the end of its service life. Epson for support.
Communication error
Paper jam
Invalid IP address and
subnet mask
No dial tone
Recovery mode
Parent topic:
Related references
Paper Jam Problems
Document Jams in the Automatic Document Feeder
Where to Get Help
Solving Problems
Condition/solution
Turn the product off. Make sure no paper is jammed in the product, then turn
the product back on again. If the error continues, contact Epson for support.
The ink pad is near the end of its service life. Contact Epson for support. (To
continue printing, press one of the
The ink pad is at the end of its service life. Turn off the product and contact
Make sure the computer is connected to your product and your software is
installed correctly.
Paper is jammed in the product. Remove the jammed paper and press the
OK button to clear the error.
Enter the IP address and subnet mask correctly.
Make sure the phone cable is connected correctly and the phone line works.
If you connected the product to a PBX (Private Branch Exchange) phone line
or Terminal Adapter, turn off the Dial Tone Detection setting.
An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Solving Problems
Iniciar button.)
217