Samsung Galaxy Note 9 User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Cell Phone
  5. Galaxy Note 9
  6. User manual

Samsung Galaxy Note 9 User Manual

Hide thumbs Also See for Galaxy Note 9:
Table of Contents

Advertisement

Quick Links

Download this manual
User manual

Advertisement

Table of Contents
loading

Related Manuals for Samsung Galaxy Note 9

Summary of Contents for Samsung Galaxy Note 9

  • Page 1 User manual...

  • Page 2: Table Of Contents

    Table of contents Device features Meet Bixby S Pen Camera Security Night mode Water and dust resistance Getting started Device layout Assemble your device Start using your device Use the Setup Wizard Lock or unlock your device Accounts Transfer data from an old device 10 Set up voicemail 11...
  • Page 3 S Pen Edge screen Bixby Always On Display Flexible security Multi window Enter text Emergency mode Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders Samsung apps Galaxy Essentials Galaxy Apps Galaxy Wearable ii...
  • Page 4 Table of contents PENUP Samsung Health Samsung Notes Samsung Pay Samsung+ SmartThings Calculator Calendar Camera Clock Contacts Email Gallery Internet Messages My Files Phone Google apps Chrome iii...
  • Page 5 Table of contents Drive Gmail Google Maps Photos Play Movies & TV Play Music Play Store YouTube Additional apps Facebook Settings Access Settings Search for Settings Connections Wi-Fi Bluetooth Phone visibility iv...
  • Page 6 Table of contents NFC and payment Airplane mode Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer MirrorLink Download booster Virtual Private Networks Ethernet Private DNS Sounds and vibration Sound mode Vibrations Volume Ringtone Notification sounds System sounds and vibration...
  • Page 7 Table of contents Dolby Atmos Equalizer Headset audio options Adapt sound Separate app sound Notifications Manage notifications Customize app notifications Smart alert Smart pop-up view Display Screen brightness Blue light filter Night mode Screen mode Font size and style Screen zoom Screen resolution Lift to wake vi...
  • Page 8 Table of contents Full screen apps Screen timeout Accidental touch protection Touch sensitivity Screen saver Smart stay Reduce animations One-handed mode Device maintenance Quick optimization Battery Storage and memory card Memory Language and input Date and time Troubleshooting Lock screen and security Screen lock types Clock and information vii...
  • Page 9 Table of contents Google Play Protect Find My Mobile Security update Samsung Pass Install unknown apps Secure Folder Secure startup Encrypt SD card View passwords Security update service Device administration Credential storage Advanced security settings Location App permissions Permission usage monitor...
  • Page 10 Table of contents Samsung Cloud Add an account Account settings Synchronize accounts Remove an account Backup and restore Google settings Accessibility Screen Reader Visibility enhancements Hearing Enhancements Interaction and dexterity Advanced settings Installed services Other settings Help Manage game features...
  • Page 11 Intellectual property 158 Open source software 158 Disclaimer of warranties; exclusion of liability 159 Modification of software 159 Samsung Knox 160 Maintaining water and dust resistance 160 Restricting children’s access to your mobile device 161 Samsung Electronics America, Inc. 162...

  • Page 12: Device Features

    See Bixby on page 40. S Pen The S Pen is designed for special functions with Samsung Galaxy devices. It uses Bluetooth Low Energy (BLE) to work as a remote. See S Pen on page 26.

  • Page 13: Getting Started

    Getting started Device layout Assemble your device Start using your device...

  • Page 14: Device Layout

    Getting started Device layout Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 15 Getting started Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 16: Assemble Your Device

    Your device uses a nano-SIM card. Your SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. NOTE Use only charging devices and batteries that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life.
  • Page 17 NOTE While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the normal range of operation. Remove the device from the charger and wait for the device to cool down. For more information, visit samsung.com/us/support /answer/ANS00076952/.

  • Page 18: Start Using Your Device

    Getting started Start using your device Use the Power key to turn your device on or off. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired. ◌ Press and hold the Power key. •...

  • Page 19: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 139. Devices and software are constantly evolving —...

  • Page 20: Accounts

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 138. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. 1. From Settings, tap Accounts and backup >...

  • Page 21: Transfer Data From An Old Device

    Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 22: Set Up Voicemail

    Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app. 1. From Phone, touch and hold the 1 key. 2. Follow the tutorial to create a password, record a greeting, and record your name.

  • Page 23: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them.
  • Page 24 Getting started Swipe Lightly drag your finger across the screen. Swipe the screen to unlock the device. Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 25 Getting started Drag and drop Touch and hold an item, and then move it to a new location. Drag an app shortcut to add it to a Home screen. Drag a widget to place it in a new location. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 26 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out. Bring your thumb and forefinger together on the screen to zoom out. Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 27 Getting started Touch and hold Touch and hold items to activate them. Touch and hold a field to display a pop-up menu of options. Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 28: Navigation Bar

    Getting started Navigation bar The Navigation bar, at the bottom of the screen, displays the navigation keys. Devices and software are constantly evolving — the illustrations you see here are for reference only. 17...
  • Page 29 Getting started Navigation gestures To make more space on the screen, you can hide the navigation keys, and instead use gestures to navigate the device. Simply swipe up on the screen where the navigation buttons used to display to navigate the device. ◌...

  • Page 30: Customize Your Home Screen

    Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here. You can set up additional Home screens, remove screens, change the order of screens, and choose a main Home screen. App icons You can use app icons to launch an app from any Home screen.
  • Page 31 Getting started Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons. 1. From a Home screen, touch and hold the screen. 2. Tap Themes to customize. 3. Tap View all to see downloaded themes. 4.
  • Page 32 Getting started Home screen settings Customize your Home and Apps screens. 1. From a Home screen, touch and hold the screen. 2. Tap Home screen settings to customize: • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.
  • Page 33 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. 1. From Settings, tap Display > Easy mode. 2. Tap Easy mode to enable this feature. 3.
  • Page 34 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Vibrate Mute Airplane mode Bluetooth active NFC active Wi-Fi active Location active Notification icons Missed calls Call in progress Call on hold...
  • Page 35 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Devices and software are constantly evolving — the illustrations you see here are for reference only. 24...
  • Page 36 Getting started View the Notification panel You can access the Notification panel from any screen. 1. Drag the Status bar down to display the Notification panel. 2. Swipe down the list to see notification details. • To open an item, tap it. •...

  • Page 37: S Pen

    The S Pen remote feature is only supported by Samsung-approved S Pens with BLE. If the S Pen is too far from the device, or if there is interference, the S Pen disconnects from the device.
  • Page 38 Getting started S Pen The S Pen assists you in performing various functions. NOTE To maintain the water-resistant and dust-resistant features of your device, make sure the S Pen slot and opening are both kept free of dust and water, and the pen is securely inserted prior to any exposure to liquids.
  • Page 39 Getting started Air view Hover the S Pen over the screen to preview content or view information about an item on the screen. The following Air view features are available: Preview an email message before opening it. • Preview the contents of a photo album or enlarge a picture. •...
  • Page 40 Eraser: Tap to use the eraser tool. Double tap to erase all. • 3. Tap Save in notes to save your memo to the Samsung Notes app. NOTE The screen off memo setting must be enabled. For more information, see Configure S Pen settings on the next page.
  • Page 41 Screen off memo: Create Screen off memos by detaching the S Pen while the screen is turned off and then writing on the screen. Screen off memos are saved in Samsung Notes. Air view: Turn Air view on or off.
  • Page 42 Getting started Feedback Sound: Set your device to make sounds when the S Pen is attached and detached, and when writing on the screen. Vibration: Activate vibration feedback when the S Pen is attached and detached. General Learn about S Pen features: Find out how to use S Pen features. About S Pen: View version information for the S Pen features.
  • Page 43 2. Tap an option: Create note: Launch a new note in the Samsung Notes app. • View all notes: Launch the Samsung Notes app and view a listing of the • notes you have created. Smart select: Draw around an area of the screen to collect it in the •...
  • Page 44 Samsung Notes on page 58. ◌ Air command > Create note. View all notes Launch the Samsung Notes app and view a listing of the notes you have created. ◌ Air command > View all notes. Smart select The Smart select feature allows you to copy content from any screen. You can then add it to your Gallery app or share it with your contacts.
  • Page 45 Getting started TIP You can also record a GIF or Pin the content to your screen using Smart select. Screen write Screen write allows you to capture screenshots and write or draw on them. 1. Tap Air command > Screen write. 2. The current screen is captured, and a pen tool appears.
  • Page 46 Getting started Translate Hover over words with the S Pen to translate them and listen to their pronunciation. 1. Tap Air command > Translate. 2. Tap the source and target languages to change them to the desired languages. 3. Hover the S Pen over a word. •...

  • Page 47: Edge Screen

    Getting started Pair a new S Pen If you want to use an S Pen other than the one that comes with your device, you must pair it to your device. 1. From the Notification panel, tap S Pen remote to disable it. 2.
  • Page 48 Getting started To configure Edge panels: 1. From any screen, drag the Edge panel handle to the center of the screen, and then tap Edge panel settings. 2. Tap to enable the feature. The following options are available: Checkbox: Enable or disable each panel. •...
  • Page 49 Getting started To configure Apps edge: 1. From any screen, drag the Edge panel handle to the center of the screen. Swipe until the Apps edge panel is displayed. 2. Tap Add app to add other apps to the Apps edge. • To add an app to the Apps edge, find it on the left side of the screen and tap it to add it to an available space on the right column.
  • Page 50 Getting started Edge lighting advanced settings Customize the color, width, and transparency of the Edge lighting feature. 1. From Settings, tap Display > Edge screen > Edge lighting. 2. Tap Edge lighting style to customize: • Effect: Choose an edge effect. •...

  • Page 51: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. Bixby Home The Bixby Home page displays customized content based on your interactions.

  • Page 52: Always On Display

    Getting started Always On Display View missed calls and message alerts, check the time and date, and view other customized information without unlocking your device using Always On Display (AOD). 1. From Settings, tap Lock screen > Always On Display. 2.
  • Page 53 • Stay on Lock screen: When you unlock your device with Intelligent scan, stay on the Lock screen until you swipe the screen. • Samsung Pass: Access your online accounts using Intelligent scan verification. Face recognition You can enable Face Recognition to unlock your screen.
  • Page 54 Iris scanner Use iris recognition as an alternative to entering passwords in certain apps. You can also use your irises to verify your identity when logging in to your Samsung account. For support, visit samsung.com/us/irisscanner. NOTE The Iris scanner is not intended to be used as a medical device and the biometric data collected and stored locally by the mechanism is not intended to be used for any diagnostic, therapeutic, or preventative purposes.
  • Page 55 • Stay on Lock screen: When you unlock your device with iris recognition, stay on the Lock screen until you swipe the screen. • Samsung Pass: Use your irises for identification when using supported apps. • Samsung Pay: Use your irises to make payments quickly and securely.
  • Page 56 Biometrics and security > Fingerprints. • Fingerprint unlock: Use your fingerprint for identification when unlocking your device. • Samsung Pass: Use your fingerprint for identification when using supported apps. • Samsung Pay: Use your fingerprints to make payments quickly and securely. 45...

  • Page 57: Multi Window

    Getting started Multi window ™ Multitask by using two apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. 1.

  • Page 58: Enter Text

    Getting started Enter text Text can be entered using a keyboard or your voice. ◌ Tap a field to display the Samsung keyboard. • Tap Show predictive text to view suggested words while you type. • Tap Show toolbar functions to view all keyboard options.
  • Page 59 • Pen detection: Show the handwriting pad when the S Pen is detected. • Reset to default settings: Return keyboard to original settings and clear personalized data. • About Samsung keyboard: View version and legal information for the Samsung keyboard. 48...
  • Page 60 Getting started Use Samsung voice input Instead of typing, enter text by speaking. 1. From the Samsung keyboard, tap Voice input. 2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 61: Emergency Mode

    • Keyboard language: Choose the language for the keyboard. • Voice input language: Select the language for Samsung voice input. • Hide offensive words: Hide potentially offensive words with asterisks. • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 62 Getting started Share my location: Send your location information to your emergency contacts. Phone: Launch the call screen. Internet: Launch the web browser. – Email: Launch the Email app. – ™ Maps: Launch Google Maps Battery charge: Displays estimated battery charge percentage. Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage.

  • Page 63: Apps

    Apps Using apps Samsung apps Google apps Additional apps...

  • Page 64: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded from Galaxy Apps and the Google Play store. ◌ From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.

  • Page 65: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. 2. Release the app shortcut to create the folder. •...

  • Page 66: Samsung Apps

    ◌ From Apps, tap More options > Galaxy Essentials. Galaxy Apps Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Apps. ◌ From Apps, tap Samsung folder > Galaxy Apps.

  • Page 67: Samsung Health

    For more information on proper wear and use, visit samsung.com/us/heartratesensor. Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen.
  • Page 68 Apps Pain or discomfort in your chest, neck, jaw, or arms during physical activity; • Dizziness or loss of consciousness; • Shortness of breath with mild exertion or at rest, or when lying down or going to • bed; Ankle swelling, especially at night; •...

  • Page 69: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌ From Apps, tap Samsung folder >...

  • Page 70: Samsung Pay

    Samsung Pay ™ Samsung Pay lets you make payments with your device. It is accepted almost anywhere you can swipe or tap your credit card. A Samsung account is required. For support, visit samsung.com/us/support/owners/app/samsung-pay. ◌ From Apps, tap Samsung Pay, and tap Get started and follow the prompts.
  • Page 71 NOTE For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.

  • Page 72: Samsung

    Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint, iris, or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.

  • Page 73: Smartthings

    ◌ From Apps, tap Samsung folder > SmartThings, and sign in with your Samsung account. NOTE Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support. 62...

  • Page 74: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌ From Apps, tap Calculator. Devices and software are constantly evolving — the illustrations you see here are for reference only. 63...

  • Page 75: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌ From Apps, tap Calendar. Devices and software are constantly evolving — the illustrations you see here are for reference only. 64...
  • Page 76 Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Menu. 2. Tap Settings > Add new account and select an account type. 3. Enter your account information and follow the prompts. TIP Accounts may also support email, contacts, and other features. Create an event Use your Calendar to create events.

  • Page 77: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌ From Apps, tap Camera. TIP If Quick launch is enabled, quickly press the Power key twice. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 78 Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras. 1. From Camera, set up your shot with the following features: • Tap the screen where you want the camera to focus. – When you tap the screen, a brightness scale appears. Drag the light bulb to adjust the brightness.
  • Page 79 Apps Record videos Record high-quality videos using your device. 1. From Camera, swipe right or left to change the shooting mode to Video. 2. Tap Capture to begin recording a video. • To take a picture while recording, tap Capture. •...
  • Page 80 Apps • Live focus: Take artistic pictures by adjusting the depth of field. • Photo: Allow the camera to determine the ideal mode for the picture. • Video: Allow the camera to determine the ideal mode for the video. • Super slow-mo: Record videos at an extremely high frame rate for viewing in high quality slow motion.
  • Page 81 Apps Videos • Rear video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory. • Front video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory. • Super slow-mo: Select how you want to record super slow motion videos. • Video stabilization: Activate anti-shake to keep the focus steady when the camera is moving.
  • Page 82 Apps • Shutter sound: Play a tone when taking a picture. • Reset settings: Reset the camera settings. • About Camera: View app and software information. 71...

  • Page 83: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌ From Apps, tap Clock, and tap a tab to use a feature. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 84 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm: • Time: Set a time for the alarm. •...
  • Page 85 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. 1. From Clock, tap World clock. 2. Tap Add city > Search for city, and enter the name of the city. 3.
  • Page 86 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3.

  • Page 87: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌ From Apps, tap Contacts > Create contact. Devices and software are constantly evolving — the illustrations you see here are for reference only. 76...
  • Page 88 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information. 1. From Contacts, tap a contact. 2. Tap Edit. 3. Tap any of the fields to add, change, or delete information. 4.
  • Page 89 Apps 3. Tap either vCard file (VCF) or Text. 4. Choose a sharing method and follow the prompts. Groups You can use groups to organize your contacts. Create a group Create your own contact groups. 1. From Contacts, tap Menu > Groups. 2.
  • Page 90 Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Menu > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 91 Apps Export contacts Manually back up contacts to an installed memory card (not included). 1. From Contacts tap Menu > Manage contacts. 2. Tap Import/Export contacts. 3. Tap Export and follow the prompts. Merge contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.

  • Page 92: Email

    Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page 9. ◌ From Apps, tap Email. Devices and software are constantly evolving — the illustrations you see here are for reference only. 81...
  • Page 93 Apps Create and send an email Compose and send email messages from your device. 1. From Email, tap Compose new email. • Different email account may have additional steps and options. 2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 94 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌ From Email, tap for the following options: • [Account name]: View email for only one email account. • All accounts: View all email in a combined inbox. TIP Accounts may also support calendars, contacts, and other features.

  • Page 95: Gallery

    Apps Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌ From Apps, tap Gallery. Devices and software are constantly evolving — the illustrations you see here are for reference only. 84...
  • Page 96 Apps View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. • To mark the picture as a favorite, tap Favorite.
  • Page 97 Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. •...
  • Page 98 Apps Share pictures and videos Share pictures and videos from the Gallery app. 1. From Gallery, tap Pictures. 2. Tap More options > Share, and then tap pictures and videos to select them. 3. Tap Share, and then choose an app or connection to use for sharing your selection.
  • Page 99 Apps Palm swipe to capture a screenshot Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture.

  • Page 100: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌ From Apps, tap Samsung folder > Internet. NOTE Visit samsung.com/us/support/owners/app/samsung-internet for more information.
  • Page 101 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌ From Internet, tap Tabs > New tab. • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 102 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab. 1.

  • Page 103: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌ From Apps, tap Messages > Compose. Message search To quickly locate a message, use the search feature. 1.
  • Page 104 Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Edit. 2. Tap each conversation you want to delete. 3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.

  • Page 105: My Files

    View and manage files stored on your device, including images, videos, music, and sound clips. ◌ From Apps, tap Samsung folder > My Files. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 106 Apps File groups Files stored in the device are organized into the following groups: Recent files: View recently accessed files. • – This option displays if one or more files have been accessed recently. Categories: View your files based on the file type. •...

  • Page 107: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌ From a Home screen, tap Phone. Devices and software are constantly evolving — the illustrations you see here are for reference only. 96...
  • Page 108 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌ From Phone, enter a number on the keypad and tap Call.
  • Page 109 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌ On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 110 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌ Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 111 Apps Delete call records To delete Call log entries: 1. From Phone, tap Recents. 2. Touch and hold the call you want to delete from the Call log. 3. Tap Delete. Block a number By adding a caller to your Block list, future calls from this number are sent directly to your voicemail, and messages are not received.
  • Page 112 Apps Make a call with Speed dial You can make a call using Speed dial. ◌ From Phone, touch and hold the Speed dial number. • If the Speed dial number is more than one digit long, enter the first digits, and then hold the last digit.
  • Page 113 Apps Make an emergency call from a locked screen The emergency telephone number can be dialed even if the phone is locked, allowing anyone to use your phone to call for help in an emergency. When accessed from a locked screen, only the emergency calling feature is accessible to the caller. The rest of the phone remains secured.
  • Page 114 Apps TTY mode A teletypewriter (TTY) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities to communicate by telephone. 1. From Phone, tap More options > Settings. 2. Tap Other call settings > TTY mode. 3.

  • Page 115: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.

  • Page 116: Maps

    Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page 145. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account ™...

  • Page 117: Additional Apps

    Apps Additional apps The following apps are preloaded or downloaded over-the-air to your device. Facebook Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. 106...

  • Page 118: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 107...

  • Page 119: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings. Drag down the Status bar, and then tap Settings. — From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1.

  • Page 120: Connections

    Settings Connections Manage connections between your device and a variety of networks and other devices. Wi-Fi You can connect your device to a Wi-Fi network to access the Internet without using your mobile data. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi and scan for available networks.
  • Page 121 Settings Advanced Wi-Fi settings You can configure connections to various types of Wi-Fi networks and hotspots, manage saved networks and look up your device's network addresses. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi. 2.

  • Page 122: Bluetooth

    Settings Wi-Fi Direct Wi-Fi Direct uses Wi-Fi to share data between devices. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi. 2. Tap Wi-Fi Direct. 3. Tap a device, and then follow the prompts to connect. TIP When sharing a file, tap Wi-Fi Direct to use this feature.

  • Page 123: Phone Visibility

    Settings Unpair from a Bluetooth device When you unpair from a Bluetooth device, the two devices no longer recognize each other. 1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth. 2. Tap Settings next to the device, and then tap Unpair. TIP You will need to pair with the device again in order to connect to it.

  • Page 124: Nfc And Payment

    • To set another payment app as the default, tap Others, and then tap the app you prefer. TIP NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments. 113...

  • Page 125: Airplane Mode

    Settings Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features. 1. From Settings, tap Connections > Airplane mode. 2. Tap to enable this feature. Data usage Check your current mobile and Wi-Fi data usage. You can also customize warnings and limits.

  • Page 126: Mobile Hotspot

    Settings Mobile hotspot Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by multiple devices. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap to turn on Mobile hotspot. 3. On the devices you want to connect, activate Wi-Fi and select your device’s Mobile hotspot.
  • Page 127 Settings Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap More options > Configure mobile hotspot for the following settings: •...

  • Page 128: Tethering

    Settings Tethering You can use tethering to share your device’s Internet connection with another device. 1. From Settings, tap Connections > Mobile hotspot and tethering. 2. Tap an option: • Tap Bluetooth tethering to share your device’s Internet connection using Bluetooth.

  • Page 129: Mirrorlink

    Settings MirrorLink ™ If your car is compatible with MirrorLink you can mirror your device’s display on your car’s entertainment and information screen using a USB connection. Visit mirrorlink.com to learn more. 1. Connect your device to your car’s system using the USB cable. 2.

  • Page 130: Ethernet

    Settings Manage a VPN Use the VPN settings menu to edit or delete a VPN connection. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap Settings next to a VPN. 3. Edit the VPN and tap Save, or tap Delete to remove the VPN. Connect to a VPN Once you have set up a VPN, connecting to and disconnecting from a VPN is easy.

  • Page 131: Sounds And Vibration

    Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode You can change the sound mode on your device without using the volume keys. ◌ From Settings, tap Sounds and vibration >...

  • Page 132: Vibrations

    Settings Vibrations You can control how and when your device vibrates 1. From Settings, tap Sounds and vibration. 2. Tap options to customize: • Vibrate while ringing: Set your device to vibrate in addition to ringing when you receive a call. •...

  • Page 133: Ringtone

    • Dialing keypad tone: Play a tone when dialing numbers on the Phone keypad. • Keyboard sound: Play a sound when typing with the Samsung keyboard. • Keyboard vibration: Vibrate when typing with the Samsung keyboard. • Touch vibration: Vibrate when you tap navigation buttons or touch and hold items on the screen.

  • Page 134: Dolby Atmos

    Settings Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos. ◌ From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects for the following options: • Dolby Atmos: Experience breakthrough audio that flows above and around you.

  • Page 135: Adapt Sound

    Settings Adapt sound Customize the sound for each ear and enhance your listening experience. 1. From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects > Adapt sound. 2. Tap the sound profile that fits you best, and tap Settings to customize.

  • Page 136: Notifications

    Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications You can configure notifications from apps and services. ◌ From Settings, tap Notifications. • App icon badges: Identify which apps have active notifications with badges that appear on their icons.

  • Page 137: Smart Alert

    Settings Smart alert You can set the device to notify you about missed calls and messages by vibrating when you pick it up. ◌ From Settings, tap Advanced features > Motions and gestures > Smart alert, and tap to enable. Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view.

  • Page 138: Blue Light Filter

    Settings Blue light filter The Blue light filter can help you sleep better if you use your device at night. You can set a schedule to automatically turn this feature on and off. ◌ From Settings, tap Display > Blue light filter, and then choose one of the following options: •...

  • Page 139: Screen Zoom

    Settings Screen zoom Adjust the zoom level to increase or decrease the size of content on the screen. 1. From Settings, tap Display > Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality.

  • Page 140: Accidental Touch Protection

    Settings Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. ◌ From Settings, tap Display > Accidental touch protection to enable or disable the feature. Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors.

  • Page 141: Reduce Animations

    Settings Reduce animations Decrease certain motion effects, such as when opening apps. ◌ From Settings, tap Advanced features > Reduce animations, and tap enable the feature. One-handed mode You can change the screen layout to accommodate operating your device with one hand.

  • Page 142: Battery

    Settings Battery View how battery power is used for your various device activities. ◌ From Settings, tap Device care > Battery for options: • Battery usage: View power usage by app and service. • Power mode: Select a power mode to extend battery life. •...

  • Page 143: Memory

    Settings Remove a memory card To prevent damage to information stored on the memory card, unmount the card before removing it from the device. 1. From Settings, tap Device care > Storage. 2. Tap More options > Storage settings. 3. Under Portable storage, tap your SD card, and then tap Unmount. 4.

  • Page 144: Language And Input

    Settings Language and input Configure your device’s language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list.
  • Page 145 ◌ From Settings, tap General management > Language and input > Text-to-speech for options: • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. • Language: Set the default speech language. • Speech rate: Set the speed at which the text is spoken.

  • Page 146: Date And Time

    Settings • Play: Tap to play a short demonstration of speech synthesis. • Reset: Reset the speech rate and pitch. Pointer speed Configure pointer speed for an optional mouse or trackpad (not included). 1. From Settings, tap General management > Language and input. 2. Under Pointer speed, drag the slider to the right to go faster or to the left to go slower.

  • Page 147: Troubleshooting

    Settings Troubleshooting You can also check for software updates, and if necessary, reset services on your device. Software update Check for and install available software updates for your device. ◌ From Settings, tap Software update for the following options: • Download and install: Check for software updates and install if any are available.
  • Page 148 Settings Reset accessibility settings You can reset device accessibility settings. Accessibility settings in downloaded apps and your personal data are not affected. 1. From Settings, tap General management > Reset > Reset accessibility settings. 2. Tap Reset settings, and confirm when prompted. Auto restart Optimize your device by restarting it automatically at set times.
  • Page 149 You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.

  • Page 150: Lock Screen And Security

    Settings Lock screen and security You can secure your device and protect your data by setting a screen lock. Screen lock types You can choose from the following screen lock types that offer high, medium, or no security: Swipe, Pattern, PIN, Password, and None. NOTE Biometric locks are also available to protect access to your device and sensitive data on your device.

  • Page 151: Clock And Information

    You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. For more information, visit samsung.com/us/support/owners/app/find-my-mobile. TIP A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile. 140...

  • Page 152: Security Update

    Samsung Pass Use Samsung Pass to access your favorite services with biometric data. You must sign in to your Samsung account to use Samsung Pass. Visit samsung.com/us/support/owners/app/samsung-pass to learn more.

  • Page 153: Install Unknown Apps

    Biometrics and security > Secure Folder and follow the prompts to secure content on your device. TIP You must sign in to your Samsung account, and use secured lock on your device to set up and use Secure Folder. Secure startup You can protect your device by requiring a PIN, pattern, or password when your phone is turned on.

  • Page 154: View Passwords

    Settings NOTE Performing a Factory data reset on your device prevents it from accessing an encrypted SD card. Before initiating a Factory data reset, make sure to decrypt the installed SD card first. Decrypt SD card You can decrypt an optional memory card (not included) if it was encrypted by this device.

  • Page 155: Credential Storage

    Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌ From Settings, tap Biometrics and security > Other security settings for the following options: • Storage type: Select a storage location for credential contents. • View security certificates: Display certificates in your device’s ROM and other certificates you have installed.

  • Page 156: Location

    Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device. 1. From Settings, tap Biometrics and security > Location. 2. Tap to turn on Location services. 3. Tap Improve accuracy to use other connections for determining your location: • Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off.

  • Page 157: App Permissions

    2. Tap next to the apps you want to be notified about. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Biometrics and security > Send diagnostic data.

  • Page 158: Accounts

    1. From Settings, tap Accounts and backup > Samsung Cloud. If a Samsung account has not been added, the screens explain how to create or sign in to your account. 2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud.

  • Page 159: Synchronize Accounts

    ◌ From Settings, tap Accounts and backup > Backup and restore for options: • Back up data: Configure your Samsung account to back up your data. • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.

  • Page 160: Google Settings

    Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Screen Reader Use special controls and settings that let you navigate without needing to see the screen.

  • Page 161: Visibility Enhancements

    • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.

  • Page 162: Hearing Enhancements

    Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌ From Settings, tap Accessibility > Visibility enhancements and tap an option: • Magnifier window: Magnify content shown on the screen. • Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen.

  • Page 163: Interaction And Dexterity

    You can convert speech to text and watch closed captions when viewing multimedia. ◌ From Settings, tap Accessibility > Hearing enhancements and tap an option: • Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available. • Google subtitles (CC): Use Google subtitles with multimedia files when available.

  • Page 164: Advanced Settings

    Settings – Automatic answering: Answer calls after a set duration when using Bluetooth or headsets (not included). – Press Power key to end: End calls by pressing the Power key. • Single tap to swipe: Clear notifications, alerts, or alarms by tapping once instead of swiping.

  • Page 165: Installed Services

    View the user manual on your device. ◌ From Settings, tap Help. Manage game features Automatically arrange all your games in one place. For more information on Game Launcher, visit samsung.com/us/support/owners/app/game-launcher. ◌ From Settings, tap Advanced features > Game Launcher. 154...

  • Page 166: Device Assistance App

    Settings Device assistance app Device assistance app helps you by gathering information from the screen currently shown. 1. From Settings, tap Advanced features > Device assistance app. 2. Tap an option to customize: • Device assistance app: Select your default assistance app. • Analyze on-screen text: Analyze text shown on the screen to provide related content.

  • Page 167: Learn More

    Learn more Learn more Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Tips samsung.com/us/support/tips Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter 156...

  • Page 168: Legal Information

    1-800-SAMSUNG (726-7864) and providing the applicable information. For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the Terms & Conditions, included with the Product. Find legal information online The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA), and Health &...

  • Page 169: Intellectual Property

    The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA) and Health & Safety Information are also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” section, for example: Settings >...

  • Page 170: Disclaimer Of Warranties; Exclusion Of Liability

    Samsung to service this Product. In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the Product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.

  • Page 171: Samsung Knox

    OS. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.

  • Page 172: Restricting Children's Access To Your Mobile Device

    Legal information Whenever your device gets wet, dry it thoroughly with a clean, soft cloth. If your • device has gotten wet, you should dry the inside of the charging port before inserting a power connector to charge your device. If the charging port is not fully dry, your device may operate abnormally.

  • Page 173: Samsung Electronics America, Inc

    Internet: samsung.com ©2019 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Samsung Galaxy Note, Multi Window, S Pen, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners.

Table of Contents