Dell Inspiron 7590 Service Manual
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Dell Inspiron 7590 Service Manual

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Inspiron 7590
Service Manual
Regulatory Model: P83F
Regulatory Type: P83F001
July 2021
Rev. A05

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Summary of Contents for Dell Inspiron 7590

  • Page 1 Inspiron 7590 Service Manual Regulatory Model: P83F Regulatory Type: P83F001 July 2021 Rev. A05...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Safety instructions.......................6 Before working inside your computer..........................6 Before you begin ................................7 Electrostatic discharge—ESD protection........................7 ESD field service kit ................................8 Transporting sensitive components..........................9 After working inside your computer..........................9 Chapter 2: Removing and installing components................10 Recommended tools................................10 Screw list.....................................
  • Page 4 Installing the heat sink—UMA..........................35 Removing the heat sink—discrete..........................36 Installing the heat sink—discrete..........................37 Coin-cell battery................................38 Removing the coin-cell battery..........................38 Installing the coin-cell battery..........................39 I/O board.....................................40 Removing the I/O board............................40 Installing the I/O board............................... 41 Power button with optional fingerprint reader......................43 Removing the power button and optional fingerprint reader................
  • Page 5 Built-in self-test (BIST)..............................81 M-BIST....................................81 LCD Built-in Self Test (BIST)............................ 81 Recovering the operating system..........................82 Enabling Intel Optane memory............................82 Disabling Intel Optane memory............................82 Flea power release................................83 Wi-Fi power cycle................................83 Chapter 6: Getting help and contacting Dell................84 Contents...

  • Page 6: Chapter 1: Safety Instructions

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: Before You Begin

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 8: Esd Field Service Kit

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 9: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. After working inside your computer About this task After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your computer.

  • Page 10: Chapter 2: Removing And Installing Components

    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #1 ● Flat-head screwdriver ●...

  • Page 11: Base Cover

    Table 1. Screw list (continued) Component Secured to Screw type Quantity Screw image GPU fan Palm-rest and keyboard M2x4 assembly M.2 2280 Solid-state System board M2x4 drive M.2 2230 Solid-state Palm-rest and keyboard M2x4 drive assembly USB Type-C bracket System board M2x4 Touchpad bracket Palm-rest and keyboard...
  • Page 12 Steps 1. Remove the five screws (M2x5) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the three captive screws that secure the base cover to the palm-rest and keyboard assembly. 3. Pry open the base cover starting from the top-center edge of the palm-rest and keyboard assembly and follow the "guidance line"...

  • Page 13: Installing The Base Cover

    4. Lift the base cover off the palm-rest and keyboard assembly. Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the base cover and provides a visual representation of the installation procedure. Steps 1.

  • Page 14: Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 15: Installing The 3-Cell Battery

    Steps 1. Disconnect the battery cable from the system board. 2. Remove the four screws (M2x4) that secure the battery to the palm-rest and keyboard assembly. 3. Lift the battery off the palm-rest and keyboard assembly. Installing the 3-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 16: Removing The 6-Cell Battery

    Steps 1. Place the battery on the palm-rest and keyboard assembly and align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Install the four screws (M2x4) that secure the battery to the system board and palm-rest and keyboard assembly. 3.

  • Page 17: Installing The 6-Cell Battery

    Steps 1. Disconnect the battery cable from the system board. 2. Remove the seven screws (M2x4) that secure the battery to the palm-rest and keyboard assembly. 3. Lift the battery off the palm-rest and keyboard assembly. Installing the 6-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 18: Memory Modules

    Steps 1. Place the battery on the palm-rest and keyboard assembly and align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the seven screws (M2x4) to secure the battery to the system board and palm-rest and keyboard assembly. 3.

  • Page 19: Installing The Memory Modules

    Steps 1. Lift the mylar and use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 2. Slide and remove the memory module off the memory module slot on the system board. Installing the memory modules Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 20: Wlan Card

    Steps 1. Lift the mylar and align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle. 3. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.

  • Page 21: Installing The Wlan Card

    Steps 1. Remove the screw (M2x4) that secures the WLAN card bracket to the WLAN card. 2. Remove the WLAN card bracket from the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Slide and remove the WLAN card from the WLAN card slot. Installing the WLAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 22: Solid-State Drive

    Steps 1. Align the notch on the WLAN card with the tab on the WLAN card slot and insert the WLAN card at an angle into the WLAN card slot. 2. Connect the antenna cables to the WLAN card. 3. Align and place the WLAN card bracket on the WLAN card. 4.

  • Page 23: Installing The M.2 2280 Solid-State Drive

    Steps 1. Remove the two screws (M2x4) that secure the solid-state drive module shield to the palm-rest and keyboard assembly. 2. Slide and remove the solid-state drive module shield from the solid-state drive slot. 3. Slide and remove the solid-state drive module from the solid-state drive slot. Installing the M.2 2280 solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 24 The figure indicates the location of the solid-state drive and provides a visual representation of the installation procedure: Steps 1. If required, align the solid-state drive bracket to accommodate the M.2 2280 solid-state drive. 2. Align the notch on the solid-state drive module with the tab on the solid-state drive slot. 3.

  • Page 25: Removing The M.2 2230 Solid-State Drive

    2. Install the base cover. 3. Follow the procedure in After working inside your computer. Removing the M.2 2230 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Disconnect the battery cable.
  • Page 26 The figure indicates the location of the M.2 2230 solid-state drive and provides a visual representation of the installation procedure: Steps 1. If required, align the solid-state drive bracket to accommodate the M.2 2230 solid-state drive. 2. Align the notch on the solid-state drive module with the tab on the solid-state drive slot. 3.

  • Page 27: Removing The M.2 2280 Pcie Solid-State Drive

    2. Install the base cover. 3. Follow the procedure in After working inside your computer. Removing the M.2 2280 PCIe solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Disconnect the battery cable.

  • Page 28: Speakers

    Steps 1. Align the notch on the solid-state drive module with the tab on the solid-state drive slot. 2. Slide the solid-state drive module firmly into the solid-state drive slot at an angle. 3. Replace the screw (M2x4) that secures the solid-state drive module to the system board. Next steps 1.

  • Page 29: Installing The Speakers

    Steps 1. Disconnect the speaker cable from the system board. 2. Note the routing of the speaker cable and remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. NOTE: Note the position of the rubber grommets before lifting the speakers. 3.

  • Page 30: Graphics Processing Unit (Gpu) Fan

    Steps 1. Using the alignment posts and rubber grommets, place the speakers in the slots on the palm-rest and keyboard assembly. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3. Connect the speaker cable to the system board. Next steps 1.

  • Page 31: Installing The Gpu Fan

    About this task The figure indicates the location of the GPU fan and provides a visual representation of the removal procedure. Steps 1. Remove the two (M2x4) screws that secure the GPU fan to the palm-rest and keyboard assembly. 2. Disconnect the GPU fan cable from the system board. 3.

  • Page 32: Cpu Fan

    Steps 1. Slide and place the GPU fan on the palm-rest and keyboard assembly. 2. Align the screw holes on the GPU fan with the screw holes on the palm-rest and keyboard assembly. 3. Replace the two (M2x4) screws to secure the GPU fan to the palm-rest and keyboard assembly. 4.

  • Page 33: Installing The Cpu Fan

    Steps 1. Remove the two (M2x4) screws that secure the CPU fan to the palm-rest and keyboard assembly. 2. Disconnect the CPU fan cable from the system board. 3. Slide and lift the CPU fan off the palm-rest and keyboard assembly. Installing the CPU fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 34: Heat Sink

    Steps 1. Slide and place the CPU fan on the palm-rest and keyboard assembly. 2. Align the screw holes on the CPU fan with the screw holes on the palm-rest and keyboard assembly. 3. Replace the two (M2x4) screws to secure the CPU fan to the palm-rest and keyboard assembly. 4.

  • Page 35: Installing The Heat Sink-Uma

    Steps 1. In sequential order (as indicated on the heat sink), loosen the four captive screws that secure the heat sink to the system board. 2. Lift and remove the heat sink off the palm-rest and keyboard assembly. Installing the heat sink—UMA Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 36: Removing The Heat Sink-Discrete

    Steps 1. Place the heat sink on the system board and align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (as indicated on the heat sink), tighten the four captive screws that secure the heat sink to the system board.

  • Page 37: Installing The Heat Sink-Discrete

    Steps 1. In sequential order (as indicated on the heat sink), loosen the seven captive screws that secure the heat sink to the system board. 2. Lift and remove the heat sink off the system board. Installing the heat sink—discrete Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 38: Coin-Cell Battery

    Steps 1. Place the heat sink on the system board and align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (as indicated on the heat sink), tighten the seven captive screws that secure the heat sink to the system board.

  • Page 39: Installing The Coin-Cell Battery

    Steps 1. Disconnect the coin-cell battery cable from the I/O board. 2. Peel the coin-cell battery off the palm-rest and keyboard assembly. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the coin-cell battery and provides a visual representation of the installation procedure.

  • Page 40: I/O Board

    Steps 1. Adhere the coin-cell battery to the slot on the palm-rest and keyboard assembly. 2. Route the coin-cell battery cable as illustrated and connect it to the I/O board. Next steps 1. Install the battery. 2. Install the base cover.

  • Page 41: Installing The I/O Board

    Steps 1. Open the latch and disconnect the I/O-board cable from the I/O board. 2. Open the latch and disconnect the fingerprint reader cable from the I/O board. 3. Disconnect the coin-cell battery cable from the I/O board. 4. Remove the three screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 5.
  • Page 42 Steps 1. Place the I/O board on the palm-rest and keyboard assembly. 2. Align the screw holes on the I/O board with the screw holes on the palm-rest and keyboard assembly. 3. Replace the three screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 4.

  • Page 43: Power Button With Optional Fingerprint Reader

    Power button with optional fingerprint reader Removing the power button and optional fingerprint reader Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the WLAN card. 5. Remove the fan.

  • Page 44: Power-Adapter Port

    Steps 1. Using the alignment post, place the power button with optional fingerprint reader on the palm-rest and keyboard assembly. 2. Replace the two screws (M1.2x2) to secure the power button with optional fingerprint reader to the palm-rest and keyboard assembly.

  • Page 45: Installing The Power-Adapter Port

    Steps 1. Remove the three screws (M2.5x5) that secure the left display hinge to the palm-rest and keyboard assembly. 2. Open the display hinges at an angle of 90 degrees. 3. Remove the screw (M2x4) that secures the power-adapter port to the palm-rest and keyboard assembly. 4.
  • Page 46 Steps 1. Connect the power-adapter port cable to the system board. 2. Replace the screw (M2x4) that secures the power-adapter port to the palm-rest and keyboard assembly. 3. Using the alignment posts, close the display hinges. 4. Replace the three screws (M2.5x5) that secure the left display hinge to the system board. Next steps 1.

  • Page 47: Touchpad

    Touchpad Removing the touchpad Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the speakers. About this task The figure indicates the location of the touchpad and provides a visual representation of the removal procedure. Steps 1.

  • Page 48: Installing The Touchpad

    4. Remove the two (M1.6x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 5. Lift the touchpad, along with the cable, off the palm-rest and keyboard assembly. Installing the touchpad Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the component and provides a visual representation of the installation procedure.

  • Page 49: Display Assembly

    Next steps 1. Install the speakers. 2. Install the battery. 3. Install the base cover. 4. Follow the procedure in After working inside your computer. Display assembly Removing the display assembly Prerequisites 1. Follow the procedure in Before working inside your computer.
  • Page 50 Steps 1. Locate the display cable and display hinges on your computer. 2. Peel the tape that secures the display cable to the system board. 3. Open the latch and disconnect the display cable from the system board. 4. Remove the three screws (M2.5x5) that secure the left-display hinge to the system board. 5.

  • Page 51: Installing The Display Assembly

    Installing the display assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the component and provides a visual representation of the installation procedure. Removing and installing components...
  • Page 52 Steps 1. Place the display assembly on a clean and flat surface. 2. Align and place the palm-rest and keyboard assembly on the display assembly. 3. Using the alignment posts, close the display hinges. 4. Replace the three screws (M2.5x5) that secure the left-display hinge to the system board. 5.

  • Page 53: System Board

    System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the M.2 2280 solid-state drive. 5. Remove the M.2 2230 solid-state drive. 6.
  • Page 54 Removing and installing components...
  • Page 55 Removing and installing components...

  • Page 56: Installing The System Board

    Steps 1. Open the latch and disconnect the I/O-board cable from the system board. 2. Disconnect the power-adapter cable from the system board. 3. Disconnect the speaker cable from the system board. 4. Open the latch and disconnect the touchpad cable from the system board. 5.
  • Page 57 Removing and installing components...
  • Page 58 Removing and installing components...
  • Page 59 Steps 1. Slide the ports on the system board into the slots on the palm-rest and keyboard assembly and align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 2. Replace the six screws (M2x4) that secure the system board to the palm-rest and keyboard assembly. 3.

  • Page 60: Keyboard Bracket

    Keyboard bracket Removing the keyboard bracket Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the WLAN card. 5. Remove the fan. 6. Remove the fan. 7. Remove the display assembly.

  • Page 61: Keyboard

    About this task The figure indicates the location of the keyboard bracket and provides a visual representation of the installation procedure. Steps 1. Align the screw holes on the keyboard bracket with the screw holes on the keyboard and palm-rest assembly. 2.

  • Page 62: Installing The Keyboard

    6. Remove the fan. 7. Remove the display assembly. 8. Remove the board. 9. Remove the power button with fingerprint reader. 10. Remove the power-adapter port. 11. Remove the system board. NOTE: The system board can be removed along with the heat sink. 12.

  • Page 63: Palm Rest

    Steps Align the keyboard on the palm-rest assembly. Next steps 1. Install the keyboard bracket. 2. Install the system board. 3. Install the power-adapter port. 4. Install the power button with fingerprint reader. 5. Install the board. 6. Install the display assembly.

  • Page 64: Installing The Palm-Rest And Keyboard Assembly

    8. Remove the display assembly. 9. Remove the board. 10. Remove the power button with fingerprint reader. 11. Remove the power-adapter port. 12. Remove the touchpad. 13. Remove the system board. NOTE: The system board can be removed along with the heat sink. 14.
  • Page 65 Steps Place the palm rest on a flat surface. Next steps 1. Install the keyboard. 2. Install the keyboard bracket. 3. Install the system board. 4. Install the touchpad. 5. Install the power-adapter port. 6. Install the power button with fingerprint reader.

  • Page 66: Chapter 3: Device Drivers

    Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support.

  • Page 67: Chapter 4: System Setup

    Steps 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.

  • Page 68: Boot Sequence

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ●...
  • Page 69 Table 2. System setup options—System Information menu (continued) General Current Clock Speed Displays the current processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Maximum Clock Speed Displays the maximum processor clock speed. Processor L2 Cache Displays the processor L2 Cache size. Processor L3 Cache Displays the processor L3 Cache size.
  • Page 70 Table 3. System setup options—System Configuration menu (continued) System Configuration Drives Enable or disable various drives on board. SMART Reporting Enable or disable SMART Reporting during system startup. USB Configuration Enable USB Boot Support Enables or disables booting from USB mass storage devices such as external hard drive, optical drive, and USB drive.
  • Page 71 Table 5. System setup options—Security menu (continued) Security Password Bypass Bypass the System (Boot) Password and the internal HDD password prompts during a system restart. Password Change Enable or disable changes to the System and Hard Disk passwords when an administrator password is set.
  • Page 72 Table 8. System setup options—Performance menu (continued) Performance Default: ON. C-States Control Enables or disables the CPU's ability to enter and exit low-power states. Default: ON. Intel TurboBoost Technology Enabled or disabled the Intel TurboBoost mode of the processor. If enabled, the Intel TurboBoost driver increases the performance of the CPU or graphics processor.
  • Page 73 Table 10. System setup options—POST Behavior menu (continued) POST Behavior Keypad (Embedded) Enables you to choose one of the two methods to enable the keypad that is embedded in the internal keyboard. Numlock Enable Enables or disables Numlock when the computer boots. Default: ON.

  • Page 74: System And Setup Password

    Table 15. System setup options—SupportAssist System Resolution menu SupportAssist Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery tool. Default: 2. SupportAssist OS Recovery Enables or disables the boot flow for SupportAssist operating system Recovery tool in the even of certain system errors.

  • Page 75: Assigning A System Setup Password

    Table 16. System and setup password (continued) Password type Description Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer.

  • Page 76: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 77: Updating The Bios Using The Usb Drive In Windows

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.
  • Page 78 5. Select the file and double-click the flash target file, and then click Submit. 6. Click Update BIOS. The computer restarts to flash the BIOS. 7. The computer will restart after the BIOS update is completed. System setup...

  • Page 79: Chapter 5: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 80: System Diagnostic Lights

    ● Run thorough tests to introduce additional test options and provide extra information about the failed device(s) ● View status messages that indicate if the tests are completed successfully ● View error messages that indicate if problems were encountered during the test NOTE: Some tests are meant for specific devices and require user interaction.

  • Page 81: Built-In Self-Test (Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 82: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 83: Flea Power Release

    Flea power release About this task Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: Steps 1.

  • Page 84: Chapter 6: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 19. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips...

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