Table of Contents
Related Manuals for Siemens WM14UPH1ES
Summary of Contents for Siemens WM14UPH1ES
- Page 1 Washing machine WM14UPH1ES User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
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Page 2: Table Of Contents
Table of contents Safety .......... 4 Laundry.......... 34 General information...... 4 Preparing the laundry ..... 34 Intended use........ 4 Sorting laundry ....... 35 Restriction on user group.... 5 Degrees of soiling ...... 35 Safe installation ........ 5 Care symbols on the care labels ... 35 Safe use ........... 7 Detergents and care products.. - Page 3 Technical specifications.... 65 Activating Wi-Fi on the appliance... 44 Deactivating Wi-Fi on the appli- ance.......... 44 Software update ...... 44 Resetting the appliance network settings ........... 45 Data protection....... 45 Declaration of Conformity.... 45 Basic settings........ 46 Overview of the basic settings .. 46 Changing the basic settings .. 46 Cleaning and servicing ....
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Page 4: Safety
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡... -
Page 5: Restriction On User Group
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. - Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
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Page 7: Safe Use
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard. - Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
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Page 9: Safe Cleaning And Maintenance
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries. - Page 10 en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
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Page 11: Preventing Material Damage
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter terial damage and damage to the ap- ▶... -
Page 12: Environmental Protection And Saving Energy
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶... -
Page 13: Energy Saving Mode
Installation and connection en The appliance comes with an Aqua- Installation and connection Installation and connec- Sensor. tion During the rinse cycle, the Aqua- Sensor checks the degree of tur- You can find out where and how best bidity of the rinsing water, and ad- to install your appliance here. -
Page 14: Contents Of Package
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installation Washing machine location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins. -
Page 15: Removing The Transit Bolts
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶... - Page 16 en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Remove the four sleeves.
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Page 17: Connecting The Appliance
Installation and connection en ATTENTION! Connecting the appliance When draining, the water outlet hose Connect your appliance to the power is subject to water pressure and may supply, water inlet and water outlet. come loose from the installed con- nection point. Connecting the water inlet hose Secure the water outlet hose ▶... -
Page 18: Aligning The Appliance
en Installation and connection Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. -
Page 19: Familiarising Yourself With Your Appliance
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. -
Page 20: Detergent Drawer
en Familiarising yourself with your appliance Do not press on the display using Detergent drawer ▶ pointed or sharp objects. Below is an overview of the structure of the detergent drawer. Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent Controls The controls are used to configure all... -
Page 21: Display
Display en Display Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed. - Page 22 en Display Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean the Flashes: Drum is dirty. Run the programme for clean- drum ing and caring for the drum and the detergent con- tainer.
- Page 23 Display en Display Designation Description Voltage control system Flashes: The programme has been paused because of impermissible voltage drops. The voltage is permiss- ible again and the programme will continue. → "Error code / Fault display / Signal", Page 53 Note: The programme duration is extended. Foam detection system The appliance has detected too much foam.
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Page 24: Buttons
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description (Start/Pause) - Page 25 Buttons en Button Selection Description (Remote Start) ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
- Page 26 en Buttons Button Selection Description (Soak) ¡ Activate Activate or deactivate soaking. Before the main wash cycle starts, the laundry re- ¡ Deactivate mains in the water for longer. For laundry with particularly stubborn soiling. (Easy Iron) ¡ Activate Activate or deactivate the reduced creasing pro- gramme.
- Page 27 Programmes en i-Dos i-Dos Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Page 28: Programmes
en Programmes i-Dos i-Dos Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg) - Page 29 Programmes en i-Dos i-Dos Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 30 en Programmes i-Dos i-Dos Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 31 Programmes en i-Dos i-Dos Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 32 en Programmes i-Dos i-Dos Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Page 33: Accessories
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx. -
Page 34: Laundry
en Laundry Add washing powder to the Laundry Laundry manual dosing compartment. You can wash all items that the man- ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. -
Page 35: Sorting Laundry
Laundry en – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the Safety → Page 4 and Preventing Wash new coloured items material damage → Page 11 sections separately the first time you to ensure that you use the appliance wash them. -
Page 36: Detergents And Care Products
en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care... -
Page 37: Detergent Dosage
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡... -
Page 38: Setting A Programme
en Basic operation It may take a few seconds for the Note: The setting is saved if you ac- appliance to switch on. tivate or deactivate the intelligent a The appliance performs an audible dosing system. function test in the detergent drawer. Saving the programme settings → "Noise", Page 58 You can save your individual pro-... -
Page 39: Adding Detergent And Care Product
Basic operation en a The display shows either the pro- Separate the laundry and place it gramme duration or the "Ready in" in the drum. time. Note: Ensure that there is no laun- dry trapped in the door. Adding laundry Close the door. Note: Please read the information in Adding detergent and care the Safety → Page 4 and Preventing... -
Page 40: Unloading The Laundry
en Childproof lock Unloading the laundry Childproof lock Childproof lock Note: Please read the information in Secure your appliance against being the Safety → Page 4 and Preventing operated unintentionally using the material damage → Page 11 sections controls. to ensure that you use the appliance safely. -
Page 41: Filling The Dispenser
Intelligent dosing system en Close the dispenser lid. Filling the dispenser Note: To prevent the detergent Note from drying out or drying up, do In order to use intelligent dosing, fill the not leave the dispenser lid open dispenser. for a long period of time. ¡... -
Page 42: Home Connect
en Home Connect Always set a basic dosage that cor- ¡ Operating the appliance on the ap- responds to the dosage for a stand- pliance itself always takes priority. ard load of 4.5 kg. During this time it is not possible → "Detergent dosage", Page 37 to operate the appliance using the Home Connect app. -
Page 43: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Function
Home Connect en a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Home Con- nect Error, the appliance is not connected to the home network. Call up the Wi-Fi settings on the Check whether your appliance is ‒... -
Page 44: Connecting Your Appliance To The Home Connect App
en Home Connect Carry out the steps in the Press and hold for approx. 3 Home Connect app to connect the seconds. appliance. Set the programme to position 4. a If the display shows con and a The display shows Con. lights up permanently, the appli- Press repeatedly until the dis- ance is connected to the home... -
Page 45: Resetting The Appliance Network Settings
A detailed RED Declaration of Con- appliance will transmit the following formity can be found online at types of data to the Home Connect www.siemens-home.bsh-group.com server (initial registration): among the additional documents on ¡ Unique appliance identification the product page for your appliance. -
Page 46: Basic Settings
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the end of 1 (quiet) the programme. -
Page 47: Cleaning And Servicing
Cleaning and servicing en Switch off the appliance. Cleaning and servicing Cleaning and servicing Pull out the detergent drawer. Press down on the insert and re- To keep your appliance working effi- move the detergent drawer. ciently for a long time, it is important to clean and maintain it carefully. - Page 48 en Cleaning and servicing Dry the detergent drawer, lid and pump unit and reinsert them. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶...
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Page 49: Descaling
Cleaning and servicing en Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance. - Page 50 en Cleaning and servicing To allow the detergent solution to Cleaning the drain pump flow out into the container, remove Note: Please read the information in the sealing cap. the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
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Page 51: Cleaning The Water Outlet Hose At The Siphon
Cleaning and servicing en Cleaning the water outlet hose at the siphon 90° If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these. Switch off the appliance. Disconnect the appliance's mains plug from the power supply. -
Page 52: Cleaning The Water Inlet Filter
en Cleaning and servicing Clean the filter with a small brush. Cleaning the water inlet filter Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose. -
Page 53: Troubleshooting
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 54 en Troubleshooting Fault Cause troubleshooting "E:10 / -00 / -10 / -20" The pump for the intelligent Switch off the appliance. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 47 If this indicator appears again, call our after-sales service. → "Customer Service", Page 64 Note: You can start the washing pro- gramme if you deactivate the intelli-...
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Page 55: Malfunctions
Troubleshooting en Fault Cause troubleshooting The automatic voltage con- No remedial action possible. flashes. ▶ trol system detects an unau- Note: If the power supply is stable, the thorised voltage under-us- programme continues to run as nor- age. mal. Voltage under-usage causes No remedial action possible. - Page 56 en Troubleshooting Fault Cause troubleshooting The programme does not Laundry is caught in the Open the door again. start. door. Remove any trapped laundry. Close the door. Press to start the programme. The detergent drawer has Push the detergent drawer in as far ▶...
- Page 57 Troubleshooting en Fault Cause troubleshooting The water is not draining. The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 65 Water is not flowing in. De- You have not pressed ...
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Page 58: Noise
en Troubleshooting Fault Cause troubleshooting Drum does not turn, water Load detection is active. Not a fault – no action required. ▶ does not flow in. Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶... -
Page 59: Problem With Results
Troubleshooting en Fault Cause troubleshooting Slurping, rhythmical suction The drain pump is active, the Not a fault – normal operating ▶ noise. detergent solution is noise. pumped out. Problem with results Fault Cause troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶... - Page 60 en Troubleshooting Fault Cause troubleshooting Detergent residue on the Basic dosage is not correctly If intelligent dosing is activated, re- ▶ duce the basic dosage → Page 41. damp washing. adjusted. Detergent residue on the dry Detergents may contain wa- Brush out the laundry after washing ▶...
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Page 61: Home Connect Problem
Troubleshooting en Home Connect problem Fault Cause troubleshooting HomeConnect is not work- Different causes are pos- Go to www.home-connect.com. ▶ ing correctly. sible. → "Activating Wi-Fi on the appli- No connection to the home Wi-Fi is switched off. ▶ network. ance", Page 44 Wi-Fi is activated but a con- Ensure that the home network is nection to your home net-... -
Page 62: Emergency Release
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 49 Detach the hoses. -
Page 63: Using The Appliance Again
Transportation, storage and disposal en Start the programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder... -
Page 64: Customer Service
en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our Cus- If you have any queries on use, are tomer Service, your retailer or on our unable to rectify faults on the appli- website. - Page 65 Technical specifications en ¡ A claim can only be made under Power consumption ¡ Off mode: 0,10 W the guarantee if the appliance has ¡ Left-on mode: been correctly installed and con- 0,10 W nected with Aqua-Stop according ¡ Time in networked to our instructions;...
- Page 68 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001490921* 9001490921 (000205)