Checking The Basics - Dell Inspiron 3700 Reference And Troubleshooting Manual

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This section provides troubleshooting procedures for integrated components (such as
the display) and for external devices that connect to the computer (such as an external
monitor). Before performing any of the procedures in this section, see "Checking the
Basics" found earlier in this chapter and read the safety instructions at the front of this
guide. Then perform the appropriate troubleshooting procedure for the component or
equipment that is malfunctioning.
NOTE: When you see the question "Is the problem resolved?" in a troubleshooting
procedure, perform the operation that caused the problem to see if the problem still
occurs.
Liquids, spills and splashes, rain, and excessive humidity can cause moisture damage
to the computer. If the computer gets wet or if condensation forms on the computer
because of humid conditions, perform the following steps.
1. Turn off the computer and disconnect it from the AC adapter. Then disconnect
the AC adapter from the electrical outlet. Turn off any attached peripherals and
disconnect them from their power sources and then from the computer.
2. Ground yourself by touching one of the metal connectors on the back of the
computer.
3. If the media bay is wet, remove the device from the bay. If the PC Card slot is
wet, remove any PC Cards. Put the device and cards in a safe place to dry.
4. Remove any installed batteries.
Wipe off each battery and store it in a safe place to dry.
5. Remove the hard-disk drive.
For instructions, refer to "Installing an Internal Hard-Disk Drive" in Chapter 2.
6. Remove the memory module(s).
For instructions, refer to "Installing Memory Modules" in Chapter 2.
Basic Troubleshooting 3-11