Troubleshooting - Whirlpool COOLVOX Quick Start Manual

Kitchen sound system
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PROBLEM
The CoolVox™ sound
system will not operate
There is no sound
coming from the
CoolVox sound system
and status LED is not lit.
PROBLEM
Bluetooth Not Paired
Mobile device does not
list CoolVox™ sound
system as a Bluetooth
music source.
Bluetooth pairing is
intermittent; audio
"cuts out" sporadically
Mobile device instructs
me to enter a Bluetooth
passcode
5

TROUBLESHOOTING

POSSIBLE CAUSES
Power cord not plugged into
wall outlet
Switch controlling wall outlet is
turned off
Fuse blown or circuit breaker tripped
Mobile Device is not Bluetooth paired
Mobile Device is not sending audio
POSSIBLE CAUSES
There is no power to CoolVox™ sound
system.
Mobile device is not Bluetooth
compatible
Mobile device's Bluetooth feature is
not enabled
CoolVox™ sound system is currently
paired with another (muted) Bluetooth
music source. This is indicated by the
Status LED (A) glowing constant blue.
Mobile device too far away or signal is
blocked
Operation
SOLUTIONS
Check electrical supply. Plug the power cord's 2-pronged plug into
a wall outlet. The Status LED (A) will glow amber if power is
present.
Move wall outlet switch to ON position
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Pair the BlueTooth source. See "Set Up and Operation." The
CoolVox™ sound system is available for pairing when the Status
LED (A) flashes blue. Pairing is accomplished when the Status LED
glows constant blue.
Consult Users Manual for phone or tablet
Bluetooth
SOLUTIONS
Check electrical supply. Plug the power cord's 2-pronged plug into
a wall outlet. The Status LED (A) will glow (amber or blue) if power
is present.
Obtain audio source material from a Bluetooth compatible device
Enable Bluetooth feature using menus on mobile device.
NOTE: Many mobile devices ship with the Bluetooth feature
disabled to improve battery life.
Cancel any existing pairing by initiating a re-pairing session. Press
and hold the CoolVox sound system Power/Pair button (B) for
3 seconds. The Status LED (A) will change from constant blue
(paired) to flashing blue (unpaired and available to be paired).
While Status LED flashes blue, CoolVox™ sound system is
available for pairing with new mobile device. When new pairing is
accomplished, the Status LED returns to constant blue.
NOTE: The Status LED (A) glows amber when the CoolVox™
sound system is in standby mode.
Move mobile device closer to CoolVox™ sound system.
Line-of-sight pairing range is at least 30 ft (9 m) without walls or
windows.
Enter passcode 0000 on mobile device if requested. The
CoolVox™ sound system Status LED (A) will flash blue when
re-pairing can be attempted.

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