Brother PT-E550W Network User's Manual
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Brother PT-E550W Network User's Manual

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Network User's Guide
PT-E550W
PT-E550W
This Network User's Guide provides useful information to
configure wireless network and Wireless Direct settings using
your Brother machine. You can also find supported protocol
information and detailed troubleshooting tips.
To download the latest manual, please visit the Brother support
website at (support.brother.com). You can also download the
latest drivers and utilities for your machine, read FAQs and
Version 01
troubleshooting tips or learn about special printing solutions from
the Brother support website.
ENG

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Summary of Contents for Brother PT-E550W

  • Page 1 Brother machine. You can also find supported protocol information and detailed troubleshooting tips. To download the latest manual, please visit the Brother support website at (support.brother.com). You can also download the latest drivers and utilities for your machine, read FAQs and...
  • Page 2 Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
  • Page 3 IMPORTANT NOTE  Please go to the Brother support website at support.brother.com and click [Manuals] on your model page to download the other manuals.  This product is approved for use in the country of purchase only. Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.

  • Page 4: Table Of Contents

    Wireless configuration temporarily using a USB cable (Recommended for Windows and Mac users) ......................13 One-push configuration using Wi-Fi Protected Setup™..............13 Using your Brother machine’s own functions...................14 Selecting the Network Type.......................14 Displaying the Network Settings......................14 Configuring the Infrastructure Mode Settings ..................15 Turning the wireless function On or Off .....................17...
  • Page 5 Supported protocols and security features ....................39 Glossary Protocols..............................40 TCP/IP protocols and functions ......................40 Configuring your Brother machine for a network ..................42 IP addresses, subnet masks and gateways ..................42 Wireless network terms and concepts .....................44 Specifying your network ........................44 Security terms............................44 Wireless Direct network terms .........................49...
  • Page 6 Section I Wireless Direct Introduction Wireless Direct network configuration...

  • Page 7: Introduction

    Introduction Overview Wireless Direct allows you to configure a secured wireless network between your Brother machine and a mobile device, such as an Android™ device, iPhone, iPod touch, or iPad, without using an access point. 1 Mobile device 2 Your Brother machine NOTE •...

  • Page 8: Hardware Requirements

    Downloading and installing Applications for Use with Mobile Devices Brother offers various applications for use with your Brother machine, including applications that allow you to print directly from your Apple iPhone, iPad, and iPod touch or Android™ smartphone, and applications that allow you to transfer data, such as templates, symbols, and databases that were created using a computer, to your Brother machine wirelessly.

  • Page 9: Wireless Direct Network Configuration

    • If “Off” is selected in the “Network Mode” screen, “Turning on Wi-Fi Radio” will be displayed. Press OK or Enter. • When your Brother machine is powered by batteries, the battery power will decrease quickly when the wireless function is used. Therefore, a confirmation message is displayed when the WiFi key is pressed.
  • Page 10 Section II Wireless network Introduction Changing your machine’s network settings Configuring your machine for a wireless network Web Based Management...

  • Page 11: Introduction

    Introduction Network features Your Brother machine can be shared on an IEEE 802.11b/g/n wireless network using the internal network print server. The print server supports various functions and methods of connection on a network supporting TCP/IP, depending on the operating system you are running.

  • Page 12: Changing Your Machine's Network Settings

    Using the BRAdmin Light utility (Windows) The BRAdmin Light utility is designed for the initial setup of Brother network connectable devices. It can also search for Brother products in a TCP/IP environment, show the status and configure basic network settings, such as the IP address.
  • Page 13 (Windows 8 / Windows 8.1) Click [BRAdmin Light] icon on [Apps] screen. (Windows Vista / Windows 7) Click [Start] - [All Programs] - [Brother] - [BRAdmin Light] - [BRAdmin Light]. BRAdmin Light will search for new devices automatically. Double-click the unconfigured device.
  • Page 14 Changing your machine’s network settings Choose [STATIC] for the [Boot Method]. Enter the [IP Address], [Subnet Mask] and [Gateway] (if needed) of your print server. Click [OK]. With a correctly programmed IP address, you will see the Brother print server in the device list.

  • Page 15: Other Management Utilities

    BRAdmin Professional is a utility for more advanced management of network connected Brother devices. This utility can search for Brother products on your network, and show the device status from an easy to read Explorer style window that changes color to represent the status of each device.

  • Page 16: Configuring Your Machine For A Wireless Network

    Configuring your machine for a wireless network Overview First, you must configure the wireless network settings of your Brother machine to communicate with your network. The following methods are available for configuring your Brother machine.  Configuration using the CD-ROM installer and a USB cable See below.

  • Page 17: Confirm Your Network Environment

    NOTE Installation method The following instructions will detail the methods for installing your Brother machine in a wireless network environment. Choose the method you prefer for your environment. • Wireless configuration temporarily using a USB cable (Recommended for Windows and Macintosh users) •...

  • Page 18: Wireless Configuration Temporarily Using A Usb Cable (Recommended For Windows And Mac Users)

    Configuring your machine for a wireless network Wireless configuration temporarily using a USB cable (Recommended for Windows and Mac users) It is recommended that you use a PC wirelessly connected to your network for this method. You can remotely configure the printer from the computer on the network using a USB cable (A) You can configure the wireless settings of the printer using a USB cable temporarily connected to a wired or wireless computer.

  • Page 19: Using Your Brother Machine's Own Functions

    Configuring your machine for a wireless network Using your Brother machine’s own functions You can select the network type, configure or display the network settings, and so on, using the Menu key. Selecting the Network Type Press the Menu key, select “WLAN” using the a or b key and then press the OK or Enter key.

  • Page 20: Configuring The Infrastructure Mode Settings

    NOTE • Your Brother machine will try to connect using WPS for 2 minutes. If the WiFi key is pressed during that time, the machine will continue trying to connect for an additional 2 minutes starting from that point.
  • Page 21 Configuring your machine for a wireless network Configuring by entering the PIN code Press the Menu key, select “WLAN” using the a or b key and then press the OK or Enter key. Select “Network Setting” using the a or b key and then press the OK or Enter key. Select “Infrastructure Mode”...

  • Page 22: Turning The Wireless Function On Or Off

    • If “Off” is selected in the “Network Mode” screen, the wireless function will remain off even if the WiFi key is pressed. • When your Brother machine is powered by batteries, the battery power will decrease quickly when the wireless function is used. Therefore, a confirmation message is displayed when the WiFi key is pressed.

  • Page 23: Web Based Management

    You can use a standard web browser to manage a machine on your network using HTTP. When using Web Based Management, the following are possible:  Display your Brother machine status information  Change network settings such as TCP/IP information ...
  • Page 24 Web Based Management Click the Network tab. Modify your machine's settings, if necessary. NOTE If you edited the Hosts file on your computer or are using a Domain Name System, you can also enter the print server's DNS name. The print server supports TCP/IP and NetBIOS, so you can also enter the print server's NetBIOS name.
  • Page 25 Section III Communication Settings Communication Settings (Windows only)

  • Page 26: Communication Settings (Windows Only)

    For Windows 10: From the Start button, click [Printer Setting Tool] under [Brother]. Windows 8 / Windows 8.1: On the [Apps] screen, click [Printer Setting Tool]. Windows Vista / Windows 7: From the Start menu, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting Tool].

  • Page 27: Settings Dialog Box

    Communication Settings (Windows only) Settings Dialog Box 1 Disable these settings When this check box is selected, appears in the tab, and the settings can no longer be specified or changed. The settings in a tab where appears will not be applied to the printer even if [Apply] is clicked. In addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export] command is executed.

  • Page 28: Menu Bar

    Communication Settings (Windows only) 6 Settings Tabs Click the tab containing the settings to be specified or changed. appears in the tab, the settings in that tab will not be applied to the printer. 7 Settings Display/Change Area Displays the current settings for the selected item. Change the settings as necessary using the drop-down menus, direct entry or other appropriate methods.
  • Page 29 Communication Settings (Windows only) IMPORTANT • If the [Disable these settings] check box is selected, the settings in that tab are not saved. • The following information is not saved with the settings commands. • Node name. • IP address, subnet mask and default gateway (when the IP address is set to [STATIC]). •...
  • Page 30 Communication Settings (Windows only)  Export Saves the current settings in a file. IMPORTANT • If the [Disable these settings] check box is selected, the settings in that tab are not saved. • Exported files are not encrypted. Tools menu ...

  • Page 31: General Tab

    Communication Settings (Windows only) General Tab Communication Settings 1 Selected Interface Select [OFF], [Wireless LAN] or [Wireless Direct].
  • Page 32 Communication Settings (Windows only) IPv6 1 IPv6 Usage Select [Enable] or [Disable]. 2 Priority on IPv6 address Check to give priority to IPv6 addresses.

  • Page 33: Wireless Lan Tab

    Communication Settings (Windows only) Wireless LAN Tab TCP/IP (Wireless) 1 Boot Method Select [STATIC], [AUTO], [BOOTP], [DHCP] or [RARP]. 2 IP Address/Subnet Mask/Gateway Specify the various values. You can only enter settings when the IP address is set to [STATIC]. 3 DNS Server Method Select [STATIC] or [AUTO].
  • Page 34 Communication Settings (Windows only) IPv6 1 Static IPv6 Address Specify the value. 2 Enable this address Check to make the specified static IPv6 address effective. 3 Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address Specify the values. 4 IPv6 Address List Displays the list of IPv6 addresses.
  • Page 35 Communication Settings (Windows only) Wireless Settings 1 Communication Mode Select [Ad-hoc] or [Infrastructure]. NOTE Not all computers, mobile devices, and operating systems, may support Ad-hoc mode. 2 SSID (Network Name) Click the [Search] button to display the SSID selections in a separate dialog box. 3 Channel Select from the displayed options.
  • Page 36 Communication Settings (Windows only) Communication Modes and Authentication Methods/Encryption Modes When [Communication Mode] is set to [Ad-hoc]  Authentication Method Encryption Mode Open System None / WEP When [Communication Mode] is set to [Infrastructure]  Authentication Method Encryption Mode Open System None / WEP Shared Key WPA2-PSK...

  • Page 37: Wireless Direct Tab

    Communication Settings (Windows only) Wireless Direct Tab Wireless Direct Settings 1 SSID (Network Name)/Network Key Enter the SSID (25 ASCII characters or less) and the network key (63 characters or less) to be used in the Wireless Direct mode. You can only specify a setting when [STATIC] is selected as [SSID/Network Key Generation]. Applying Setting Changes to Multiple Printers After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.
  • Page 38 Communication Settings (Windows only) Click the [Apply] button. The same settings that were applied to the first printer are applied to the second printer. NOTE If the [Automatically restart the printer after applying new settings] check box is cleared, the printers will not be restarted after the settings are changed, reducing the time required to configure the printers.
  • Page 39 Section IV Appendix Troubleshooting Protocols Glossary...

  • Page 40: Troubleshooting

    Overview This section explains how to resolve typical network problems you may encounter when using the Brother machine. If, after reading this chapter, you are unable to resolve your problem, visit the Brother support website at support.brother.com. For details, go to the Brother support website at (support.brother.com) and click [Manuals] on your model page to download other manuals.
  • Page 41 For details on the SSID name, see SSID on page 49. Is your Brother machine placed Move your Brother machine within about 1 meter of the mobile device when you too far from your mobile device? configure the Wi-Fi network settings.
  • Page 42 Troubleshooting Your Brother machine cannot print over the network. Your Brother machine is not found on the network even after successful installation. Question Solution Are you using security software? See I’m using security software. on page 37. Is your Brother machine ...
  • Page 43 See Communication Settings (Windows only) on page 21. as IP address? Can you ping your Brother Ping your Brother machine from your computer using the IP address or the node machine from your computer? name. Successful i Your Brother machine is working correctly and connected to the ...

  • Page 44: Protocols

    Protocols Supported protocols and security features Interface Wireless IEEE 802.11b/g/n (Infrastructure Mode) IEEE 802.11b (Ad-hoc Mode) Network Protocol (IPv4) ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), mDNS, WINS, (common) NetBIOS name resolution, DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, FTP Server, TFTP client and server, ICMP, LLMNR responder, SNMPv1/v2c Protocol (IPv6) NDP, RA, DNS Resolver, LPR/LPD, mDNS, Custom Raw Port/...

  • Page 45: Glossary

    Address Resolution Protocol performs mapping of an IP address to a MAC Address in a TCP/IP network. DNS client The Brother print server supports the Domain Name System (DNS) client function. This function allows the print server to communicate with other devices by using its DNS name.
  • Page 46 Custom Raw Port (Default is Port 9100) Another commonly used printing protocol on a TCP/IP network. It enables interactive data transmission. mDNS mDNS allows the Brother print server to automatically configure itself to work on a Mac OS X Simple Network Configured system. SNMP The Simple Network Management Protocol (SNMP) is used to manage network devices including computers, routers and Brother network ready printers.

  • Page 47: Configuring Your Brother Machine For A Network

    Glossary Configuring your Brother machine for a network IP addresses, subnet masks and gateways To use the machine in a networked TCP/IP environment, you need to configure its IP address and subnet mask. The IP address you assign to the print server must be on the same logical network as your host computers.
  • Page 48 Glossary Subnet mask Subnet masks restrict network communication.  For example, Computer 1 can talk to Computer 2 • Computer 1 IP Address: 192.168.1.2 Subnet Mask: 255.255.255.0 • Computer 2 IP Address: 192.168.1.3 Subnet Mask: 255.255.255.0 The 0 in the Subnet mask signifies that there is no limit to communication at this part of the address. In the above example, this means, we can communicate with any device with an IP address that begins with 192.168.1.x.

  • Page 49: Wireless Network Terms And Concepts

    (how the device identifies itself to the network) and encryption (how the data is encrypted as it is sent on the network). If you do not correctly specify these options when you are configuring your Brother wireless machine, it will not be able to connect to the wireless network. Therefore care must be taken when...
  • Page 50 A secret pre-determined key is shared by all devices that will access the wireless network. The Brother wireless printer uses a WEP key as the pre-determined key. WPA-PSK  Enables a Wi-Fi Protected Access Pre-shared key (WPA-PSK), which enables the Brother wireless printer to associate with access points using TKIP for WPA-PSK.  WPA2-PSK Enables a Wi-Fi Protected Access Pre-shared key (WPA2-PSK), which enables the Brother wireless printer to associate with access points using AES for WPA2-PSK (WPA-Personal).
  • Page 51 Glossary Network key Open system/Shared key with WEP  This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. • 64 (40) bit ASCII: Uses 5 text characters. e.g. “WSLAN” (this is case sensitive) •...
  • Page 52 EAP-FAST (Extensible Authentication Protocol-Flexible Authentication via Secured Tunnel) has been developed by Cisco Systems, Inc. which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE • EAP-FAST/MS-CHAPv2 •...
  • Page 53 Glossary Encryption methods TKIP  TKIP (Temporal Key Integrity Protocol) provides a per-packet key mixing a message integrity check and rekeying mechanism.  Advanced Encryption Standard (AES) provides stronger data protection by using a symmetric-key encryption.  CKIP The original Key Integrity Protocol for LEAP by Cisco Systems, Inc. When [Communication Mode] is set to [Infrastructure] Authentication Method Encryption Mode...

  • Page 54: Wireless Direct Network Terms

    Wireless Direct network terms Device Information Device Name You can check the device name of the Brother machine in the Wireless Direct network environment. The device name will be shown as PT-xxxx (where xxxx is your model name). SSID This field displays the current Wireless Direct network SSID name. The display shows up to 32 characters of the SSID name.

  • Page 55: Other Ways To Set The Ip Address (For Advanced Users And Administrators)

    If the RARP daemon is not already running, start it (depending on the system the command can be rarpd, rarpd -a, in.rarpd -a or something else; type man rarpd or see your system documentation for additional information). The Brother print server will get the IP address from the RARP daemon when the printer is powered on.

  • Page 56: Using Bootp To Configure The Ip Address

    As with RARP, the print server will load its IP address from the BOOTP server when the printer is powered on. Using APIPA to configure the IP address The Brother print server supports the Automatic Private IP Addressing (APIPA) protocol. With APIPA, DHCP clients automatically configure an IP address and subnet mask when a DHCP server is not available. The device chooses it’s own IP address in the range 169.254.0.1 through to 169.254.254.254.

  • Page 57: Using Arp To Configure The Ip Address

    If your administrator has configured the system to deliver IP addresses using BOOTP, DHCP or RARP your Brother print server can receive an IP address from any one of these IP address allocation systems. In which case, you will not need to use the ARP command. The ARP command only works once. For security reasons, once you have successfully configured the IP address of a Brother print server using the ARP command, you cannot use the ARP command again to change the address.

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