Troubleshooting - Philips HD8821 User Manual

Machine actions
The machine does not turn
on.
The drip tray gets fi lled al-
though no water is drained.
The " " light is always dis-
played on the machine.
Coff ee is not hot enough.
Coff ee does not have enough
crema (see note).
The brew group cannot be
inserted.
The brew group cannot be
removed.

TROUBLESHOOTING

This chapter summarizes the most common problems you could encoun-
ter with your machine.
If you are unable to solve the problem with the information below, visit
www.philips.com/support for a list of frequently asked questions or
contact the Philips hotline in your country.
Contact details can be found in the warranty booklet packed separately or
at www.philips.com/support.
Causes
The machine is not connected to
the electric network, or the power
button is in the "O" position.
Water is sometimes drained auto-
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance.
The coff ee grounds drawer has
been emptied with the machine
off .
The cups are cold.
The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse.
The brew group is not in the off
position.
The gearmotor is not in the correct
position.
The brew group is out of place.
The coff ee grounds drawer is
inserted.
ENGLISH
Solutions
Connect the machine to the electric
network and turn the power button
to the "I" position.
This is a normal behaviour of the
machine.
The coff ee grounds drawer must
always be emptied with the machine
on.
Preheat the cups with hot water.
Change coff ee blend or adjust
the grind setting as explained in
the "Adjusting the Ceramic Coff ee
Grinder" chapter.
Make sure that the brew group in
the off position, as described in the
"Weekly Cleaning of the Brew Group"
chapter.
Insert the drip tray and the coff ee
grounds drawer. Close the service door.
Turn on the machine without inserting
the brew group. The gearmotor moves
back to the correct position. Turn off
the machine and reinsert the brew
group as described in the "Weekly
Cleaning of the Brew Group" chapter.
Turn on the machine. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
Remove the coff ee grounds drawer
before removing the brew group.
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