Sony PCG-FX300 Quick Start Manual

All-in-one notebook

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VAIO
All-in-one
Notebook Quick Start
PCG-FX300/310/340/350/370/390 (K) (P)

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Summary of Contents for Sony PCG-FX300

  • Page 1 ® VAIO All-in-one Notebook Quick Start PCG-FX300/310/340/350/370/390 (K) (P)
  • Page 3: Table Of Contents

    Contents Welcome...5 Features ...5 Unpacking Your Notebook ...7 Registering Your Notebook ...9 Setting up your dial-up connection ...10 Setting Up Your VAIO Notebook...15 Locating Controls and Ports ...16 Connecting a Power Source ...21 Starting Your Notebook ...27 Shutting Down Your Notebook...28 Power Saving Modes...29 Adding Memory to Your VAIO Notebook 31 Precautions and Procedures...32...
  • Page 4 Peripheral Devices ... 64 Troubleshooting i.LINK devices ... 67 Troubleshooting Software... 68 Troubleshooting the Modem... 70 Troubleshooting Audio ... 71 Troubleshooting the Printer ... 72 Getting Help...73 Support Options ... 73 Software Support Information ... 75 Sony Service Center... 76 Index...77...
  • Page 5: Welcome

    Welcome Congratulations on your purchase of the Sony VAIO® all-in-one Notebook. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with state-of-the-art personal computing. Features Here are just some of the features your VAIO® computer has to offer: ✍...
  • Page 6 VAIO® All-in-one Notebook Quick Start Microsoft® Windows® operating system — Your system includes the ❑ Microsoft® Windows® operating system. Communications — Access popular online services, send and receive e- ❑ mail, browse the Internet, and use fax features. ❑ Optical disc drive (CD-RW/DVD or DVD-ROM) — The CD-RW/DVD Combo Drive utilizes a new optical storage technology that combines the features of both a CD-RW drive and DVD-ROM drive, providing increased storage capacity and a rich multimedia computing experience.
  • Page 7: Unpacking Your Notebook

    Unpacking Your Notebook Remove the following hardware items from the box: Main unit Video cable * Removable floppy disk drive is in the multipurpose bay. Documents VAIO® Notebook User Guide — A searchable online help file that contains ❑ detailed information on how to use your new notebook. Go to Start, select VAIO Help and Support, and click VAIO User Guide to open this file.
  • Page 8: Software Cds

    VAIO® All-in-one Notebook Quick Start Specifications Flyer — Details the hardware specifications for your ❑ notebook. Software CDs Microsoft® Word — Enables you to reinstall Microsoft Word to the VAIO ❑ computer you purchased, if the application becomes corrupted or is erased. Recovery CDs Application Recovery CD(s) —...
  • Page 9: Registering Your Notebook

    The notebook automatically transfers your registration information using your built-in modem and a toll-free telephone number or a local number. ✍ You may sign up for Internet access with a Sony preferred Internet Service Provider. Registering Your Notebook...
  • Page 10: Setting Up Your Dial-Up Connection

    VAIO® All-in-one Notebook Quick Start Setting up your dial-up connection This section describes the basic steps for setting up your dial-up connection. The Connection Wizard guides you through the process of connecting to the Internet and then choosing an Internet Service Provider (ISP) or setting up an existing account.
  • Page 11 Phone and Modem Options screen Select the location from where you are dialing and then click OK. The New Connection Wizard appears. Setting up your dial-up connection...
  • Page 12 VAIO® All-in-one Notebook Quick Start New Connection Wizard Follow the onscreen instructions to finish setting up your dial-up connection.
  • Page 13 Setting up your dial-up connection (Windows 2000) Click Start, point to Programs, Accessories, Communications, and then click Internet Connection Wizard. The Internet Connection Wizard appears. Internet Connection Wizard. Follow the onscreen instructions to finish setting up your dial-up connection. Setting up your dial-up connection...
  • Page 14 VAIO® All-in-one Notebook Quick Start...
  • Page 15: Setting Up Your Vaio Notebook

    Setting Up Your VAIO Notebook This section describes the following: Locating Controls and Ports ❑ Connecting a Power Source ❑ Starting Your Notebook ❑ Shutting Down Your Notebook ❑ Power Saving Modes ❑...
  • Page 16: Locating Controls And Ports

    VAIO® All-in-one Notebook Quick Start Locating Controls and Ports Front LCD (Liquid Crystal Display) screen Speakers Keyboard Touchpad Left and right buttons Power indicator Battery 1 and 2 indicators Hard disk drive indicator Num Lock indicator Caps Lock indicator Scroll Lock indicator...
  • Page 17 Microphone jack Headphone jack * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, oper- ating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other.
  • Page 18 VAIO® All-in-one Notebook Quick Start Right PPK buttons Power button Optical drive (CD-RW/DVD Combo Drive or DVD-ROM drive Multipurpose bay * The type of optical drive differs depending on the specific model you purchased.
  • Page 19: Modem Port

    Back Modem port USB ports Serial port Printer port Only connect 10Base-T and 100Base-TX cables to the Ethernet port. Do not connect any other type of network cable or any telephone line. Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction, excessive heat, or fire in the port.
  • Page 20 VAIO® All-in-one Notebook Quick Start Bottom Multipurpose bay release lever Tilt stands...
  • Page 21: Connecting A Power Source

    Connecting a Power Source You can use either AC power or a rechargeable battery pack as a power source. Using the AC Adapter Plug the cable attached to the AC adapter into the DC In port on the notebook. Plug one end of the power cord into the AC adapter. Plug the other end of the power cord into an AC outlet.
  • Page 22 VAIO® All-in-one Notebook Quick Start When the AC adapter is not used, unplug it from the wall outlet. ❑ Use only the AC adapter supplied. Do not use any other AC adapter. ❑ Using Battery Power You can use one or two battery packs as a source of power. The second battery pack inserts into the multipurpose bay on the right side of the notebook.
  • Page 23 Insert the battery pack into the battery bay. Inserting battery pack Battery pack (supplied) Push the battery bay cover up until it clicks. ✍ If the port replicator is attached to your notebook, do not attempt to insert or remove the battery pack.
  • Page 24 VAIO® All-in-one Notebook Quick Start There are two battery indicators on the notebook Battery indicators Battery Indicator Description Indicates the status of the battery pack in the battery bay on the left side of the notebook. Indicates the status of the battery pack in the multipurpose bay on the right side of the notebook.
  • Page 25 To remove the battery pack Open the battery bay cover. Pull out the battery pack. Removing the battery pack Push the battery bay cover up until it clicks. You will lose data if you remove the battery pack while the notebook is on and not connected to the AC adapter, or if you remove the battery while the notebook is in a power saving mode.
  • Page 26 VAIO® All-in-one Notebook Quick Start If the battery level falls below 10 percent, you should either attach the AC ❑ adapter to recharge the battery, or shut down your notebook and insert a fully charged battery. You can extend battery life by changing the power management modes in the ❑...
  • Page 27: Starting Your Notebook

    Starting Your Notebook Slide the LCD lock lever in the direction of the arrow and lift the cover. Opening the notebook LCD lock lever Press the power button on top of the notebook until the green power indicator turns on. Power button Power indicator ✍...
  • Page 28: Shutting Down Your Notebook

    VAIO® All-in-one Notebook Quick Start Shutting Down Your Notebook To avoid potential loss of data, follow these steps to shut down your notebook. Click Start on the Windows® taskbar. (Windows XP) Click Turn Off Computer at the bottom of the Start menu to display the “Turn off computer”...
  • Page 29: Power Saving Modes

    Power Saving Modes When you use a battery as the source of power for your notebook, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your notebook has two distinct power saving modes: Standby and Hibernate.
  • Page 30: To Activate Hibernate Mode

    VAIO® All-in-one Notebook Quick Start To activate Hibernate mode To activate Hibernate mode, press the key combination Fn+F12, or press the power button and release it immediately. ✍ Do not move the notebook until its power indicator turns off. To return to normal mode To return to normal mode, turn on the notebook by pressing the power button.
  • Page 31: Adding Memory To Your Vaio Notebook

    Adding Memory to Your VAIO Notebook In the future you may want to install memory modules to expand the functionality of your notebook. The amount of memory on your notebook will vary depending on the model you purchased. See the Specifications flyer supplied with your notebook for the amount of memory pre-installed.
  • Page 32: Precautions And Procedures

    VAIO® All-in-one Notebook Quick Start Precautions and Procedures The procedures described below assume you are familiar with the general terminology associated with personal notebooks and with common safety practices required for using and modifying electronic equipment. Personal injury or equipment damage may result from failure to take these precautions. Observe the proper safety precautions when installing memory modules in your notebook.
  • Page 33: Typical Expansion Memory Configuration

    Typical expansion memory configuration To determine the exact amount of memory pre-installed on your computer, refer to the Specifications flyer supplied with your computer. 128 MB Memory Models Total System Memory (MB) * The 384 MB and 512 MB memory configurations may require the removal and replacement of original factory-installed memory modules.
  • Page 34: Removing A Memory Module

    VAIO® All-in-one Notebook Quick Start Removing a Memory Module Shut down your notebook and disconnect all peripheral devices, such as your printer. Unplug the notebook and remove the battery pack(s). After the notebook has cooled, loosen and remove the screw that secures the cover of the memory bay on the bottom of your notebook.
  • Page 35 Remove the memory module. Removing memory module 1 Pull the tabs in the direction of the arrows. The memory module is released. Replace the memory bay cover. Tighten the screw on the memory bay cover. Removing a Memory Module 2 Pull the memory module in the direction of the arrow.
  • Page 36: Installing A Memory Module

    VAIO® All-in-one Notebook Quick Start Installing a Memory Module Shut down your notebook and disconnect all peripheral devices, such as your printer. Unplug the notebook and remove the battery pack(s). After the notebook has cooled, loosen and remove the screw that secures the cover of the memory bay on the bottom of your notebook.
  • Page 37 Press the module into place until it clicks. Installing memory module 1 Slide the memory module into the slot. Replace the memory bay cover. Tighten the screw on the cover of the memory bay. Installing a Memory Module 2 Press the module into place until it clicks.
  • Page 38: Viewing The Amount Of Memory

    The amount of memory displayed in the Sony Notebook Setup screen is not always correct. The video adapter uses some system memory, and that amount of memory does not appear as part of the total memory shown in the Sony Notebook Setup screen.
  • Page 39: About The Software On Your Notebook

    This section provides the following information: ❑ An overview of the various software that come with your notebook and the activities you can perform with your software Details on your Sony application, driver, and system recovery CDs ❑...
  • Page 40: Software Overview

    Internet browser and Windows. Digital Print Sony Electronics Inc. This image management software makes it fun and easy to edit, import, and organize your digital pictures in a photo album for rich digital printing to any standard color laser or inkjet printer.
  • Page 41 Clipboard from one location. * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 42 Sony Electronics Inc. This image management software displays images from your hard drive, a Sony digital still camera, or a Sony Mavica® camera. The images appear in a convenient light-table format, so that you can easily view the contents of an entire folder.
  • Page 43: Smart Capture

    A smart solution to computer, digital audio/video and network convergence. * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 44 Sony on Yahoo! Yahoo! Inc. Personalize your own web portal with Sony on Yahoo! Get a free webmail account, customized news and local weather reports, comics, and more. SonyStyle Connect Sony Electronics Inc.
  • Page 45: Application, Driver, And System Recovery Cds

    CDs. To use your recovery CDs, see “Using Your Recovery CDs” on page 46 for more information. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications if they become corrupted or are erased. Driver Recovery CD(s) Sony Electronics Inc.
  • Page 46: Using Your Recovery Cds

    ✍ You must be in Windows® to run the Application Recovery CD. If you have any questions on using the Application Recovery CD, contact Sony Customer Support. Turn on your notebook. If your notebook is already on, close all applications.
  • Page 47 To use the Driver Recovery CD(s) The Driver Recovery CD utility enables you to reinstall individual drivers and repair software applications if they become corrupted or are erased. You can reinstall an individual driver to correct a problem that you are experiencing with your computer, hardware, or software application.
  • Page 48 VAIO® All-in-one Notebook Quick Start Click with the left mouse button to highlight the unknown device (identified by a yellow question mark) or the device for which you wish to reinstall the driver. Device Manager screen From the Action menu, click Uninstall. This will remove the device driver from your system.
  • Page 49 Reinstalling all drivers with the Driver Recovery CD (Windows XP) Turn on your computer. If your computer is already on, close all applications. When the Windows desktop appears, insert the Driver Recovery CD into the optical disc drive. Click Start in the Windows taskbar, then Control Panel. The Control Panel window appears.
  • Page 50 VAIO® All-in-one Notebook Quick Start Properties dialog box Click Reinstall Driver. The Hardware Update Wizard appears. Click Next. The wizard will search for the correct driver on your Driver Recovery CD. 10 When the recovery process is complete, click Finish. Some drivers will require that you reboot the computer to complete installation.
  • Page 51 Using the Driver Recovery CD(s) for Windows 2000 Turn on your notebook. If your notebook is already on, close all applications. When the Windows® desktop appears, insert the Driver Recovery CD in the optical disc drive. Use My Computer or Windows Explorer to view the contents of the Driver Recovery CD.
  • Page 52 If you have any questions on using the System Recovery CD, contact Sony Customer Support. Insert the Sony System Recovery CD in the optical drive. Shut down your notebook as described in “Shutting Down Your Notebook” on page 28.
  • Page 53 Press the power button and hold it for more than four seconds to turn off the notebook. Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu.
  • Page 54 VAIO® All-in-one Notebook Quick Start Updating the task tray (Windows 2000) In the event that a system recovery is necessitated, do the following to optimize your notebook’s performance: Right-click the Adaptec Create CD icon in the task tray. The Task tray properties menu is displayed.
  • Page 55: Troubleshooting

    Troubleshooting This section describes how to solve common problems you may encounter when using your notebook. Many problems have simple solutions, so try these suggestions before you contact Sony PC Support (http://www.sony.com/pcsupport). Consult the following sections: Troubleshooting Your Notebook ❑...
  • Page 56: Troubleshooting Your Notebook

    VAIO® All-in-one Notebook Quick Start Troubleshooting Your Notebook My notebook does not start. ❑ Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the notebook indicates that the power is on.
  • Page 57 Turn off the notebook. Remove any peripheral devices connected to the notebook. Turn the notebook back on. Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears. Press the directional arrow keys to select the Exit menu.
  • Page 58: My Notebook Stops Responding Or Does Not Shut Down

    VAIO® All-in-one Notebook Quick Start My notebook stops responding or does not shut down. It is best to shut down your notebook using the Turn Off Computer / Shut Down command on the Windows Start menu. Using other methods, including those listed here, may result in loss of unsaved data.
  • Page 59 Troubleshooting Your Notebook The sound of my notebook’s fan is too loud. Use the PowerPanel™ utility to change the Thermal Control Strategy setting to Quiet. This setting slows down the CPU speed. See PowerPanel Help for more information. Why does the System Properties dialog box display a slower CPU speed than advertised? This is normal.
  • Page 60: Troubleshooting The Lcd Screen

    VAIO® All-in-one Notebook Quick Start Troubleshooting the LCD Screen My LCD screen is blank. ❑ Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on the notebook is on. ❑...
  • Page 61 Start, select Settings, then select Control Panel, and click the Display icon. The Display Properties dialog box appears. Click on the Settings tab, and click the Advanced button. The Sony Notebook LCD... dialog box appears. Click on the Intel® Graphics Technology tab.
  • Page 62: Troubleshooting The Mouse And Touchpad

    See “Connecting an External Mouse or Keyboard” in your online User Guide for more information. If you are using an optional, compatible Sony USB mouse, check that the ❑ mouse is plugged into the USB port.
  • Page 63 The pointer does not move while I am using the Touchpad or Mouse. The computer should be restarted. Follow these steps: ❑ Press the Windows key. Press the “U” key to select Turn Off Computer / Shut Down, and wait at least four seconds.
  • Page 64: Troubleshooting Drives, Pc Cards And Peripheral Devices

    VAIO® All-in-one Notebook Quick Start Troubleshooting Drives, PC Cards and Peripheral Devices My floppy disk drive cannot write to a floppy disk. Check that the floppy disk drive is properly inserted into the multipurpose ❑ bay. See “Using the Floppy Disk Drive” in your online User Guide for more information.
  • Page 65: My Optical Drive Tray Does Not Open

    Make sure the PC Card is compatible with Microsoft® Windows®. ❑ * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 66 VAIO® All-in-one Notebook Quick Start Use the Sony Notebook Setup utility to disable devices you are not currently ❑ using. If you are using two PC Cards, use the Sony Notebook Setup utility to ❑ disable the devices you are not currently using. ❑...
  • Page 67: Troubleshooting I.link Devices

    (Standby or Hibernate). If that happens, restart the computers to establish a connection. * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 68: Troubleshooting Software

    VAIO® All-in-one Notebook Quick Start Troubleshooting Software My software program stops responding or crashes. Contact the software publisher or designated provider for technical support. See “Software Support Information” on page 75 for more information. When I click an application icon, the message “You must insert the application CD into your optical drive”...
  • Page 69 Enable. What software do I use for CD-R/CD-RW software functions? Sony recommends using the SonicStage application software’s Record function to create any CDs on your VAIO® computer, if the specific model you purchased is preconfigured with all necessary components for CD-R and CD-RW capability.
  • Page 70: Troubleshooting The Modem

    ❑ Check that the software you are using is compatible with the notebook’s ❑ modem. (All preinstalled Sony programs are compatible.) If you are still experiencing problems, use your supplied Driver Recovery ❑ CD(s) to reinstall the modem drivers. See “To use the Driver Recovery CD(s)”...
  • Page 71: Troubleshooting Audio

    Troubleshooting Audio My speakers make no sound. ❑ If the built-in speakers are turned off, press Fn+F3 to turn on the speakers. You can also turn on the speakers using the Jog Dial control. If the speaker volume is turned to the minimum, press Fn+F4, and then press ❑...
  • Page 72: Troubleshooting The Printer

    Printer tab. If the printer port mode is set to ECP, change it to bi-directional. If the printer port mode is set to bi-directional, change it to ECP. See “Displaying the Sony Notebook Setup Screen” in your online User Guide for details on using Sony Notebook Setup.
  • Page 73: Getting Help

    Getting Help Sony provides you with several support options to answer questions about your VAIO® Notebook or the preinstalled software. Refer to these resources in the order they are listed. Support Options VAIO® Notebook User Guide and VAIO® Notebook Quick Start The online VAIO®...
  • Page 74 4-SONY-PC (1-888-476-6972). Sony Customer Support Software support is available free of charge for 90 days after the original date of purchase. You can call and speak with a Sony Customer Support Representative without using your computer by calling: 1-888-4-SONY- PC (1-888-476-6972).
  • Page 75: Software Support Information

    Software Support Information Adobe Acrobat® Reader, Photoshop® Elements, Premiere (Adobe Systems Inc.) Web site http://www.adobe.com/ phone 206-675-6126 (fee-based support) e-mail techdocs@adobe.com hours M-F, 6 AM-5 PM PST Apple QuickTime™ (Apple Computer, Inc.) Web site http://www.apple.com phone 800-692-7753 hours 7 days a week, 24 hours a day Norton AntiVirus™...
  • Page 76: Sony Service Center

    888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. Sound Forge® XP (Sonic Foundry, Inc.) Web site http://www.sonicfoundry.com phone...
  • Page 77: Index

    Index AC adapter 16, 21 AC power adding memory adjusting brightness Application Recovery CD audio troubleshooting battery packs 16, 22 charging indicator lights inserting inserting into battery bay loading rechargeable removing brightness adjusting buttons Start (Windows) cables phone power cord charge status indicator light charging battery packs choosing...
  • Page 78 VAIO® All-in-one Notebook Quick Start help getting Hibernation mode indicator lights battery charge status inserting battery pack installing memory module jacks DC In lock lever troubleshooting lever loading battery pack locating controls and ports memory adding viewing the amount of memory module expansion installing...
  • Page 79 Software list Sony Fax-on-Demand service Sony Service Center speakers troubleshooting Standby mode starting computer startup problems support options touchpad troubleshooting troubleshooting audio drives, PC Cards and peripherals general LCD screen modem mouse and touchpad notebook printer software startup Turn Off Computer dialog box...
  • Page 80 VAIO® All-in-one Notebook Quick Start © 2001 Sony Electronics Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Sony, VAIO, the VAIO logo, VAIO Smart, DVgate, Handycam, Media Bar, MovieShaker, PictureGear, and i.LINK are trademarks of Sony. All other trademarks are trademarks or registered trademarks of their respective owners.

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