Panasonic KX-HDV800 Installation & Administration Manual
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Panasonic KX-HDV800 Installation & Administration Manual

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Installation & Administration Guide
IP Conferencing Phone
KX-HDV800
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual
for future use.
Document Version 2020-03

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  • Page 1 Installation & Administration Guide IP Conferencing Phone KX-HDV800 Model No. Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. Document Version 2020-03...
  • Page 2 Outline Related Documentation USER GUIDE Describes information about the operation of the product. Manuals and supporting information are provided on the Panasonic Web site at: https://panasonic.net/cns/pcc/support/sipphone/ Technical Support When technical support is required, contact your phone system dealer/service provider. Trademarks •...

  • Page 3: Table Of Contents

    CONTENT DESCRIPTION DISPLAY INFORMATION AND WEB INTERFACE DISPLAY SCREEN ………………………………………………………………………………… 5 NAVIGATION AND SELECTION IN MENUS …………………………………………………… 6 USING THE WEB INTERFACE ………………………………………………………………… 8 INSTALLATION CONNECTING ……………………………………………………………………………………… 9 OBTAINING A NETWORK ADDRESS ………………………………………………………… 10 LOGIN ……………………………………………………………………………………………… 10 SOFTWARE UPGRADE AND BASIC SETTINGS …………………………………………… 11 REGISTERING AN ACCOUNT ……………………………………………………………………...

  • Page 4: Description

    DESCRIPTION Speaker Microphone Display screen Keypad LEDs Flashing blue Incoming call Steady blue light Call in progress Flashing red light Hold, micro- phone and speakers turned off Steady red light Mute, micro- phone turned NFC symbol Ethernet cable port SD memory card port Expansion microphone port...

  • Page 5: Display Information And Web Interface

    DISPLAY INFORMATION AND WEB INTERFACE DISPLAY SCREEN On Hook Press to display this screen. Date Time Mobile device connected via Panasonic Conference Application (Conf App) Screen text (can be changed) Account name (can be changed) Registered Off Hook Not registered Press to display this screen.

  • Page 6: Navigation And Selection In Menus

    DISPLAY INFORMATION AND WEB INTERFACE Menu Press (MENU) to switch to and from a menu. Current menu Submenu Marked option – open by pressing OK button Scrolling list (indication of where the marked option is in the list or menu) List of setting options: Existing settings Marked option –...
  • Page 7 OFFER ICE TIME DATE TRANSPORT DTMF TIME ZONE SIGNALLING VLAN SECURITY DAYLIGHT SAVING DISABLE ACCOUNT SRTP G722 EDIT ACCOUNT PCMA SIGNALLING PCMU G729 The simplest way to make settings and edit contacts is using a PC and the KX-HDV800 web interface.

  • Page 8: Using The Web Interface

    KX-HDV800. For security reasons, recordings can only be managed directly on the KX-HDV800. All other settings that can be made directly on the KX-HDV800 can also be made via the The default setting for the PIN code is 00000000 (Admin).

  • Page 9: Installation

    Place the conference phone in the middle of the table. The KX-HDV800 must obtain a network address and be registered in a SIP PBX before it can be used. The easiest way to register an account and make the settings in the KX-HDV800 is using a computer connected to the same network and via the integrated web server.

  • Page 10: Obtaining A Network Address

    Select STATIC IP. Enter values for the IP ADDRESS. Enter three digits (begin with 0 if necessary), press OK, enter three digits, and so on. Enter HOST NAME Default is KX-HDV800. Enter DOMAIN Enter NETMASK Enter GATEWAY Enter DNS 1 Enter DNS 2 The display shows DONE.

  • Page 11: Software Upgrade And Basic Settings

    Compare the latest version with the current version (shown on the web page). Upgrade. The browser window and the display on the KX-HDV800 shows that the upgrade has begun. The download and installation can take several minutes. Do not interrupt the upgrade and do not disconnect plugs to the KX-HDV800 during the upgrade.
  • Page 12 Select the time zone and, if you wish, correction for DST (Daylight saving). It is also possible to set the time and date manually or choose a different time server. Select the region where you are. This setting affects the signalling. Save the setting. The KX-HDV800 reboots with the new settings.
  • Page 13 INSTALLATION Changing the language Select Settings > Basic. KX-HDV800 Conference Application KX-HDV800 Note, this only affects the phone language, not the web interface. Changing the PIN We recommend that you change the PIN code for Admin from the default setting to protect the settings.

  • Page 14: Registering An Account

    The conference phone can be registered in a company SIP PBX or with a public IP telephony service provider. You can store settings for two accounts in KX-HDV800. To register your phone, you must have access to the account information and all neces- sary settings that the SIP PBX or service provider requires.
  • Page 15 22 about using a secure transport protocol. Save the settings by clicking the Save button. The KX-HDV800 responds by showing REGISTERING. If registration is successful, your selected account name will appear at the bottom of the display screen next to a shaded square.

  • Page 16: Settings

    SETTINGS Almost all settings can be done directly on the KX-HDV800. See “NAVIGATION AND make settings using the web interface as this is the easiest method. For safety reasons, recordings can only be managed directly on the KX-HDV800. All other settings can be changed via the web interface. The web interface also allows you PIN codes.
  • Page 17 SETTINGS We recommend that you change the PIN code from the default setting to protect the settings. Select Settings > Basic and click the Edit button on the account you want to change. Enter a new PIN code. The minimum length of PIN is 8 digits. Click on the Set and Save buttons.
  • Page 18 Select Soft, Neutral or Bright and click on the Save button. On phone: (MENU) > SETTINGS > BASIC > EQUALIZER (6,1,5). Screen text hook). Save button. On phone: (MENU) > SETTINGS > ADVANCED > SCREEN TEXT (6,2,8). KX-HDV800 when using the Conf App to connect.

  • Page 19: Sip

    Select Settings > SIP •••••••• •••••••• The KX-HDV800 can store information for two accounts, e.g. one PBX and one public service provider. Why use two accounts? It may be sensible to register a second account if the PBX or SIP server is located in another country than the phone.
  • Page 20 SETTINGS Account 1 and Account 2 Enable account It is possible to store account information for future use, but temporarily disable it. Account name This is the name displayed on the screen. It can be set according to company standards. User The account (customer) name.
  • Page 21 SETTINGS Note that in some cases NAT traversal is not necessary. Some public service providers of IP telephony keep track of the actual IP address used to register a phone, and the one used in the SIP requests from the same phone, and then replaces the addresses in the SIP messages.
  • Page 22 Note that if you choose to use a secure connection, both units must support it. Otherwise they cannot negotiate a connection. If an incoming call demands a secure TLS or SIPS connection, the KX-HDV800 uses the appropriate protocol even if you have set the phone to use UDP.
  • Page 23 SIP messages. To use SIPS, however, both VoIP devices and the SIP server must support it. Even if Transport is set to TLS or SIPS, the KX-HDV800 still accepts incoming UDP or TCP signalling. On phone: (MENU) >...
  • Page 24 Private key Here you can upload a private key to the KX-HDV800 to be used for TLS or SIPS communication. A private key is one of the keys in a key-pair used in asymmetric cryptography.

  • Page 25: Network

    DHCP should be set to On if no other information is given. When set to On, all information on this page will be set automatically. IP address IP address of the device (KX-HDV800). The address is provided by the network administrator or service provider if DHCP is not in use.
  • Page 26 VLAN By enabling this option, all communication to and from Note that this VLAN also must be used to communicate with KX-HDV800 via the web interface. VLAN ID The ID number to be used for the IP telephony VLAN. VLAN map enable Enabling VLAN priority mapping from the DiffServ setting.

  • Page 27: Media

    Codecs vary in the sound quality they deliver and the bandwidth required. The KX-HDV800 supports the most common codecs and each codec can be given a precedence depending on your requirements for high quality audio or low bandwidth use.
  • Page 28 SRTP If set to disabled, the media is sent using RTP. Note that despite this setting, the KX-HDV800 will still use a secure channel if the opposite device demands it. If set to optional or mandatory, a padlock will be shown in the bot- tom right-hand corner of the screen.
  • Page 29 SETTINGS Voice Activity Detection (speech detection) is a technique used in speech processing to detect the presence or absence of human speech in regions of audio. In VoIP ap- plications, VAD is mainly used to avoid unnecessary coding and transmission of silence packets, saving on computation and network bandwidth.

  • Page 30: Ldap

    SETTINGS LDAP Select Settings > LDAP. KX-HDV800 Conference Application with a directory server using LDAP (Lightweight Directory Access Protocol). The built in search characters the user enter. ure the LDAP feature. Enable LDAP The LDAP feature is disabled by default because it has to be designed conforming to the string representation of LDAP search will be replaced with the search character entered by the user.
  • Page 31 SETTINGS KX-HDV800. %cn – shows the cn attribute. %givenName %sn – shows the givenName attribute and the sn attribute with a space in between. Sort results Sorts the search hits based on the Display name. selected search hit. mobile telephoneNumber – shows the mobile phone number Display name.

  • Page 32: Web Interface

    Select Settings > Web interface. KX-HDV800 Conference Application The web server in the KX-HDV800 supports secure connections using HTTPS. Enable HTTPS Set Enable HTTPS to On if you need a secure communication between the PC used for setup and the phone.

  • Page 33: Time & Region

    SETTINGS TIME & REGION Select Settings > Time & Region. KX-HDV800 Conference Application Time Enable NTP NTP (Network Time Protocol) is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable- latency data networks.

  • Page 34: Provisioning

    Select the offset from UTC time when daylight saving is in use. DST Mode When set to Automatic, KX-HDV800 uses dates stored in the phone to adjust for DST. When set to Manual, you need to manu- ally set the offset two times a year.

  • Page 35: System

    On phone: (MENU) > SYSTEM > REBOOT (7,2). Factory reset The Reset button resets the KX-HDV800 to factory default settings. All personal set- tings, including account information, are erased. On phone: (MENU) > SYSTEM > FACTORY RESET (7,3).

  • Page 36: Headset Installation

    Please refer to the headset manual for further information. Turning off the internal speakers when using a headset The internal speakers can be turned off temporarily if you wish to use the KX-HDV800 as a personal telephone with a headset.

  • Page 37: Hard System Recovery

    Press and hold the (MENU) button while you connect the cable again (i.e. starts the KX-HDV800). Hold the button pressed until the SYSTEM RECOVERY menu is shown on the display. You can press any other button than 1, 2, or 3 to start the phone without resetting.

  • Page 38: Provisioning - Upgrade And Configuration

    KX-HDV800 during the upgrade. Interrupting the upgrade may render the conference phone inoperable. booted.” is shown in your browser, and after a while you hear the Panasonic music signature, which indicates that the conference phone has started.

  • Page 39: Using A Configuration File

    After upgrading If DHCP is used in the network, the IP address may have been changed. If the web browser loses contact with KX-HDV800, check the IP address on the conference phone (see “USING THE WEB INTERFACE” on page 8).
  • Page 40 <dhcp> Specify if DHCP should be used to obtain network settings. If so, the other network settings won’t be used. <ip> Specify the IP address of the KX-HDV800. <netmask> The netmask of the IP address. <gateway> Specify the default gateway to be used.
  • Page 41 PROVISIONING – UPGRADE AND CONFIGURATION <password> <eap_tls> <enable> <password> <qos> <dscp_sip> <dscp_media> <time> <ntp> <timezone> <daylight_save> <ntps> <sip> <udp_transport> Specify if UDP shall be used as transport. <udp_port> Specify the UDP port to listen to. <tcp_transport> Specify if TCP shall be used as transport. <tcp_port>...
  • Page 42 PROVISIONING – UPGRADE AND CONFIGURATION <require_100rel> Specify whether support for reliable provisional response (100rel and PRACK) should be required by default. Note that this setting can be <use_srtp> Specify default value of secure media transport usage. Note that this 0: SRTP will be disabled, and the transport will reject RTP/SAVP offer. 1: SRTP will be advertised as optional and incoming SRTP offer will be accepted.
  • Page 43 PROVISIONING – UPGRADE AND CONFIGURATION <registrar> This is the URL to be put in the request URI for the registration. to the server where the account belongs. Authorization header in each initial request. <initial_algo /> Specify the algorithm to use when empty Authorization header is to be sent for each initial request (see above).
  • Page 44 (1–30), month (1–12), day of week (0–7) (Sunday =0 or 7) <https_protocol> Possibility to set https protocol if open-ssl auto detection fails. <www> <enable_https> Secure communication to the KX-HDV800 web server. Default is false. <ldap> <enable> LDAP enabled, true or false. <server_url>...

  • Page 45: Using A Device Management Server

    PROVISIONING – UPGRADE AND CONFIGURATION <number_attributes> <display_name> <sort_results> Select Settings > Provisioning. Click on the Export button under Click on the Browse… button under Click on the Import button. USING A DEVICE MANAGEMENT SERVER conference phones. To use this feature, the Device management needs to be enabled...
  • Page 46 PROVISIONING – UPGRADE AND CONFIGURATION from all phones, here called a device management server. The default value is once every 30 minutes. (Note: The interval can only be edited downloaded. Files on the device management server %"%...
  • Page 47 PROVISIONING – UPGRADE AND CONFIGURATION colons. HDV800 %"% HDV800 HDV800 HDV800 HDV800 HDV800 Firmware binary https://panasonic.net/cns/pcc/support/sipphone/. <version>X.X.X</version> Eg. 2.0.3        ...
  • Page 48 Default is auto, but can be set to SSLv2 or SSLv3 if open-ssl auto detection fails. for authentication when using Device management. cates when using Device management. Private key Here you can upload a private key to the KX-HDV800 to be used for authentication when using Device management.
  • Page 49 PROVISIONING – UPGRADE AND CONFIGURATION Setting up a Device management server Select Settings > Provisioning. Enable Device management and enter the server information. Click on Export Some parameters can’t be entered via the web interface (update frequency, page- (eg. account information). HDV800.xml above.

  • Page 50: Managing Phone Book And Conf. Guide

    MANAGING PHONE BOOK AND CONF. GUIDE IMPORTING AND EXPORTING CONTACTS ® ® The way the number can be written may depend on the SIP PBX being used, but normally you can use: • Complete phone number, including country code • Phone number, including area code •...
  • Page 51 Importing contacts Select Phone Book. Click on the Scroll… button under the heading Import in the web window. Click on Import. The name is limited to 15 characters, since the KX-HDV800 screen cannot display more than 15 characters. Exporting contacts phone.

  • Page 52: Importing And Exporting Conference Groups

    MANAGING PHONE BOOK AND CONF. GUIDE IMPORTING AND EXPORTING CONFERENCE GROUPS in the phone book, but use a three column csv instead of a two column csv.

  • Page 53: Checking Status And Logs

    CHECKING STATUS AND LOGS The tabs under Status show the settings on corresponding tabs plus device info and logs. DEVICE Select Status > Device. KX-HDV800 KX-HDV800 The Device tab shows phone information including ID, network port and current software version. On phone: (MENU) >...

  • Page 54: Time & Region

    CHECKING STATUS AND LOGS TIME & REGION Select Status > Time & Region. KX-HDV800 UTC+01:00 On phone: (MENU) > STATUS > TIME (8,5). Select Status > SIP. ••••••••...

  • Page 55: Media

    (MENU) > STATUS > ACCOUNTS (8,1,1 and 8,1,2). NAT traversal On phone: (MENU) > STATUS > NAT TRAVERSAL (8,3). Transport On phone: (MENU) > STATUS > ACCOUNTS > TRANSPORT (8,1,3). MEDIA Select Status > Media. KX-HDV800 On phone: (MENU) > STATUS > MEDIA (8,4).

  • Page 56: Log

    CHECKING STATUS AND LOGS Select Status > Log. KX-HDV800 Select the log you want to review and click on the Change button. The Refresh button adds all new messages sent since the present log was chosen. Application log the fatal error messages) to “Trace” (all messages).
  • Page 57 CHECKING STATUS AND LOGS System log Shows the phone system messages. Device management log Logs the device management activities. Upgrade log Logs the upgrade procedure.

  • Page 58: Specifications

    SPECIFICATIONS Dimensions Weight 1 kg Colour Liquorice black Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line mode, conference guide Anti-theft protection Kensington security slot Memory Support for SD and SDHC memory cards (Recording capacity 35 h/GB) PoE/AC Adapter 3.2 W (Standby)
  • Page 59 SPECIFICATIONS Security SRTP and TLS (TLS v1.0, TLS v1.1, TLS v1.2) Quality of Service DiffServ, VLAN Audio support Codecs: G722, G711 A-law, G711 μ-law, G729ab DTMF tone generation RFC2833, SIP INFO, In-band Time servers NTP and SNTP tion. updating of multiple conference phones. Directory Call list Sound...
  • Page 60 1006, Oaza Kadoma, Kadoma-shi, Osaka 571-8501, Japan These materials have been reproduced by Panasonic with the permission of Konftel Inc. COPYRIGHT © Konftel Aktiebolag. ALL RIGHTS RESERVED. PNQX8911WA PP0619MK3030...

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