Epson AcuLaser C8500 Setup Manual

Color laser printer
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Color Laser Printer
Setup Guide
4012464-00
F04

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Table of Contents
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Summary of Contents for Epson AcuLaser C8500

  • Page 1 Color Laser Printer Setup Guide 4012464-00...
  • Page 2: Where To Find Information

    Where to Find Information Unpacking Guide Provides you with information and instructions on how to unpack and place the printer. Before using the printer, you need to remove all protective materials as described in the instructions contained in this guide.
  • Page 3: Setup Guide

    Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark of SEIKO EPSON CORPORATION. Speedo, Fontware, FaceLift, Swiss, and Dutch are trademarks of Bitstream Inc.
  • Page 5: Table Of Contents

    Plugging in the Printer ........48...
  • Page 6 Installing the Printer Software About the Printer Driver ....... . . 55 For Windows Users .
  • Page 7: Safety Instructions

    Safety Instructions Laser Printer Precautions This printer uses laser technology. The following precautions apply whenever you use the printer. Even if you are familiar with other types of printers, be sure to follow these precautions carefully to ensure safe, efficient operation.
  • Page 8 If you need to keep the unit out of the printer for long periods, cover it with an opaque cloth.
  • Page 9: Important Safety Instructions

    Be sure to keep consumable components out of the reach of children. Do not leave jammed paper inside the printer. This can cause the printer to overheat. Hinweis: Die Geräteanschlußleitung muß den einshlägigen Normen genügen.
  • Page 10 Keep these slots and openings clear to allow proper ventilation. Avoid placing the printer on a soft surface like a bed or a sofa, or in a small enclosed area, as this restricts proper ventilation.
  • Page 11: Warnings, Cautions, And Notes

    A. If liquid has entered the printer. If the printer has been exposed to rain or water. C. If the printer does not operate normally or exhibits a distinct change in performance. D. If the printer has been dropped or the cabinet damaged.
  • Page 12: System Requirements

    System Requirements For Windows To use your printer with a PC, you need Microsoft Windows 95/98, Windows 2000, or Windows NT 4.0, and a shielded, twisted-pair parallel interface cable. To install and use the printer software (printer driver and utilities)
  • Page 13: For Macintosh

    For Macintosh To use your printer with a PC, you need the following requirements. System Memory Hard disk space Display System 8.1 or later 32 MB or more 8 MB free hard disk space Color monitor with 640 (thousands of colors recommended)
  • Page 14: Assembling The Printer

    Follow these steps to install the face-up tray onto the left side of the printer: 1. Locate the output slot on the left side of the printer. 2. Insert the right mounting pin of the face-up tray into the hole on the right side of the output slot.
  • Page 15 Caution: Do not insert the metal spring into the output slot or any holes in the printer case. Doing so may damage the face-up tray or your printer. 3. Insert the left mounting pin into the hole on the left side of the output slot.
  • Page 16: Installing The Toner Cartridges

    Wait for at least one hour before installing a toner cartridge after moving it from a cool to a warm environment to prevent damage from condensation. You need to install four toner cartridges into the printer. Follow these steps to install the toner cartridges: 1. Open the front cover.
  • Page 17 Yellow 3. Take the cartridge out of its package, and gently shake it from side to side and front to back to distribute the toner evenly. Cyan Magenta This plastic color indicator represents the toner cartridge color. Assembling the Printer...
  • Page 18 By turning the knob, the cartridge is pressed into the slot and installed completely. Caution: Be sure to turn the knob all the way to the locked position. Otherwise, you may have toner problems or leakage. Assembling the Printer...
  • Page 19 If the knob cannot be moved, first check that the switch is in the upper position. Do not turn the knob by force. 8. Install the other cartridges as described in steps 2 to 7 (skip steps 6 and 7 for the last cartridge). 9. Close the front cover. Assembling the Printer...
  • Page 20: Installing The Photoconductor Unit

    Keep the photoconductor unit out of the reach of children. Follow these steps to install the photoconductor unit: 1. Make sure the printer is turned off. 2. Open the front cover. Assembling the Printer...
  • Page 21 4. Hold the photoconductor unit by its handle and insert it firmly into the slot. Make sure that the top of the unit slides onto the guide rails. Note: Make sure that the unit is completely inserted into the slot. Assembling the Printer...
  • Page 22 6. Turn the large lever 90 degrees clockwise to an upright position. 7. Close the front cover. Warning: Do not dispose of the used photoconductor unit in fire, as it may explode and cause injury. Dispose of it according to local regulations. Assembling the Printer...
  • Page 23: Installing The Options

    The optional 250-Sheet Paper Cassette A3W is designed for A3W- size paper only and accommodates 250 sheets of plain paper or EPSON Color Laser Paper. To use this cassette, you have to remove the standard lower cassette. Follow these steps to install the 250-Sheet Paper Cassette A3W: 1.
  • Page 24 2. Pull out the standard lower cassette and remove it by lifting it up. 3. Put both legs of the optional 250-Sheet Paper Cassette A3W onto the printer’s guide rails, then push the cassette all the way in. Installing the Options...
  • Page 25: Installing The 500-Sheet Paper Cassette Unit

    You can increase the printer’s paper-feeding capacity by installing an optional lower cassette. The two optional lower cassettes that are specifically made for your printer are the 500- Sheet Paper Cassette Unit and the Large Capacity Paper Unit. However, you can only install and use one option at a time.
  • Page 26: Precautions Before Installing

    (47 lb); always lift it with two or more people. The 500-Sheet Paper Cassette Unit weighs approximately 14 kg (31 lb); always lift it with two people. When installing either unit on the printer, lock all casters at the bottom of the unit. Installing the Options...
  • Page 27: Installing The Unit On The Printer

    Follow these steps to install the optional Large Capacity Paper Unit or the 500-Sheet Paper Cassette Unit onto the printer: 1. Make sure the printer is not turned on, and unplug the power cord if it is plugged into an electrical outlet.
  • Page 28 Otherwise, the unit may move and cause an accident. Caution: Remove the face-up tray located on the left side of the printer and fold up the MP tray located on the right side of the printer during the installation procedure. Otherwise, you may damage the trays.
  • Page 29 4. Align the corners of the printer and the unit, then lower the printer gently onto the unit so that the three pins on top of the unit fit into the holes on the bottom of the printer. 5. Pull out the upper paper cassette and remove it by lifting it up.
  • Page 30 7. Reinsert the upper paper cassette back into the unit. 8. Remove the left connector cover at the back of the printer by sliding it down, then open the right cover underneath. Installing the Options...
  • Page 31 10. Reattach the left connector cover. 11. Plug the printer’s power cord into an electrical outlet. 12. Turn on the printer. To confirm that the Large Capacity Paper Unit or the 500-Sheet Paper Cassette Unit is installed correctly, print a status sheet.
  • Page 32: Installing The Duplex Unit

    The Duplex Unit consists of three components, namely, the output guide, the inverter, and the main unit. The illustration below shows all the items packed together with the Duplex Unit (except the printer). output guide inverter screws (two)
  • Page 33 1. Make sure the printer is not turned on, and unplug the power cord if it is plugged into an electrical outlet. 2. Remove the face-up tray from the printer. 3. Pull out the standard lower cassette to remove the screw that secures the Duplex Unit slot cover onto the printer.
  • Page 34 4. Remove the Duplex Unit slot cover and push the standard lower cassette back into the printer. Note: Keep the slot cover in a safe place as you will need to reattach it when you remove the Duplex Unit. 5. Remove all the items that shipped with the Duplex Unit from its package.
  • Page 35 7. Remove the three small plastic pieces on the left side of the printer using the provided metal plate as an aid, then remove the two screws as shown below. 8. Remove the cover. Note: Keep the two smaller plastic pieces, the two screws and the cover in a safe place.
  • Page 36 7 after attaching the cable to the connector. 10. Attach the Duplex Unit output guide onto the printer as shown below, then connect the cable to the connector. Finally, conceal the connection using the provided connector cover.
  • Page 37: Installing The Hard Disk Drive

    If the unit is not listed on the status sheet, make sure the electronic connectors connecting the Duplex Unit to the printer are connected securely. For instructions on how to print a status sheet, see “Printing a status sheet” on page 50.
  • Page 38 Be careful when working inside the printer as some components are sharp and may cause injury. 1. Make sure the printer is not turned on, and unplug the power cord if it is plugged into an electrical outlet. 2. Open the front cover and pull out the paper path unit at least 10 cm (4 inches).
  • Page 39 4. Slide the right cover backward, and then remove it by pulling its top as shown below. 5. Identify the shield plate beside the socket for the optional Hard Disk Drive. shield plate Installing the Options...
  • Page 40 Disk Drive by placing the shield plate removed in step 6 over it and tightening the screws as shown below. Caution: You should not remove any modules from the circuit board. Otherwise, the printer will not work. Installing the Options...
  • Page 41 8. To replace the right cover, align the bottom of the cover with the right side of the printer, fit the top of the cover to the printer, then slide it to the printer’s front side. 9. Secure the right cover with the screws, then close the front cover and push the paper path unit back into the printer.
  • Page 42: Installing A Memory Module

    768 MB by installing optional Dual In-line Memory Modules (DIMMs). This printer has three DIMM slots, but one slot has a 64 MB DIMM already installed in it at the time of manufacture. To increase printer memory to its maximum of 768 MB, you have to purchase three 256 MB DIMMs and remove the original 64 MB DIMM.
  • Page 43 Be careful when working inside the printer as some components are sharp and may cause injury. 1. Make sure the printer is not turned on, and unplug the power cord if it is plugged into an electrical outlet. 2. Open the front cover and pull out the paper path unit at least 10 cm (4 inches).
  • Page 44 3. Remove the screws on the right cover. 4. Slide the right cover backward, and then remove it by pulling its top as shown below. Installing the Options...
  • Page 45 Caution: Do not force the DIMM into the slot. Be sure to insert the DIMM facing the correct way. You should not remove any modules from the circuit board. Otherwise, the printer will not work. DIMM slots Installing the Options...
  • Page 46 7. To replace the right cover, align the bottom of the cover with the right side of the printer, fit the top of the cover to the printer, then slide it to the printer’s front side. 8. Secure the right cover with the screws, then close the front cover and push the paper path unit back into the printer.
  • Page 47: Installing A Rom Module

    Be careful when working inside the printer as some components are sharp and may cause injury. 1. Make sure the printer is not turned on, and unplug the power cord if it is plugged into an electrical outlet. Installing the Options...
  • Page 48 2. Open the front cover and pull out the paper path unit at least 10 cm (4 inches). 3. Remove the screws on the right cover. Installing the Options...
  • Page 49 4. Slide the right cover backward, and then remove it by pulling its top as shown below. 5. Identify the ROM slots. ROM slots Installing the Options...
  • Page 50 Otherwise, the printer will not work. 7. To replace the right cover, align the bottom of the cover with the right side of the printer, fit the top of the cover to the printer, then slide it to the printer’s front side.
  • Page 51: Installing An Interface Card

    8. Secure the right cover with the screws, then close the front cover and push the paper path unit back into the printer. 9. Plug the printer’s power cord into an electrical outlet. 10. Turn on the printer. To confirm that the ROM module is installed correctly, print a status sheet.
  • Page 52 Otherwise, you may damage static-sensitive components. 1. Make sure the printer is not turned on, and unplug the power cord if it is plugged into an electrical outlet. 2. Be sure to set any switches and jumpers on the card, as necessary.
  • Page 53 If the interface is not listed on the status sheet, try reinstalling the card. Make sure that the card is securely fastened to the socket inside the printer. For instructions on how to print a status sheet, see “Printing a status sheet” on page 50.
  • Page 54: Testing And Connecting The Printer

    Plugging in the Printer Follow these steps to connect the printer to an electrical outlet: 1. Check the label on the left side of the printer to make sure that the voltage required by the printer matches that of the electrical outlet it will be plugged into.
  • Page 55: Testing The Printer

    2. Make sure that the printer is turned off. It is off when the N side of the power switch on the left side of the printer is pushed in. 3. Connect the power cord to the AC inlet on the left side of the printer.
  • Page 56: Printing A Status Sheet

    Printing a status sheet Follow these steps to print a status sheet: 1. Turn on the printer. The lights and the LCD panel messages on the control panel change in the following order: All lights turn on once and then turn off. The LCD panel shows ROM CHECK.
  • Page 57: Connecting To The Computer

    If the printer properly recognizes an installed option, the option’s name appears under Hardware Configurations. If the printer cannot print a status sheet, or if you are unable to get the printer to print a correct status sheet, contact your dealer.
  • Page 58: Binding Your Cables

    Note: If your cable has a ground wire, connect it to the printer’s ground connector as shown below. 3. Plug the other end of the cable into the computer’s parallel interface connector. Binding Your Cables Two clamps are packed with your printer to bind the interface cables and secure it to the printer for a safe system environment.
  • Page 59 1. Peel off the seals on the back of the clamps, then fix one to the printer and the other to your optional paper cassette as shown below. Note: The illustration shows the optional paper cassette installed. If you have the standard lower cassette only, you need to fix one clamp to the printer.
  • Page 60: Installing The Printer Software

    The EPSON Status Monitor 3 utility allows you to view printer status information such as the amount of toner remaining and check for any printer errors. When the printer driver is installed, the EPSON Status Monitor 3 utility is also installed automatically. EPSON Font Manager The EPSON Font Manager provides you with 131 screen fonts and helps you manage your fonts in Microsoft Windows.
  • Page 61: About The Printer Driver

    EPSON Status Monitor 3 utility is accessed by clicking the Utility tab in the printer driver for Windows. For Macintosh, select EPSON Status Monitor 3 alias in the Apple menu to access. Online help is accessed by clicking the Help button in the printer driver.
  • Page 62 CD-ROM drive (this is usually the D: drive). 3. The EPSON Installation Program screen opens automatically. If the EPSON Installation Program screen does not appear automatically, click Start and choose Run. Then enter D:EPSETUP.EXE and click OK (substitute the appropriate drive letter, if necessary).
  • Page 63 4. In the dialog box that appears, double-click Install Printer Driver/Utility. Alternatively, you can install by selecting Install Printer Driver/Utility and then clicking the arrow on the top right. 5. For Windows 2000 users only: Follow the on-screen instructions to turn on the printer. The printer port configuration starts automatically.
  • Page 64 6. In the dialog box that appears, select EPSON AL-C8500 Advanced and click OK. This automatically installs the printer driver. 7. When installation is complete, click OK . Note: The EPSON Status Monitor 3 utility is also installed. Installation time varies depending on your computer system.
  • Page 65: Installing The Epson Font Manager

    2. Insert the CD-ROM that comes with your printer into your CD-ROM drive. 3. In the dialog box that appears, double-click Install EPSON Font Manager. Alternatively, you can install by selecting Install EPSON Font Manager and then clicking the arrow at the top right.
  • Page 66: For Macintosh Users

    2. The CD-ROM window opens automatically. 3. Double-click the Installer icon. 4. The printer driver must be installed on the same drive as the active system folder. Make sure that the Install Location box displays the correct drive, then click Install.
  • Page 67 2. Click the Background Printing radio buttons to turn background printing on or off. Note: Background printing must be turned on for EPSON Status Monitor 3 to manage print jobs. When background printing is on, you can use your Macintosh while it prepares a document for printing.
  • Page 68: For Dos Programs

    EPL-5600 EPL-3000 EPL-5200/5200+ HP LaserJet III/IIIP/IIID HP LaserJet III Si HP LaserJet 4L EPL-9000 HP LaserJet 4 If you choose a printer other than the AL-C8500, you may not be able to use some printer features. Installing the Printer Software...
  • Page 69: Accessing Online Help

    Accessing Online Help Online help provides you with detailed information and instructions on using the printer driver, and can be accessed from within the printer driver itself. It is automatically installed when you install the printer driver. Note: Online help is not available for DOS applications.
  • Page 70 For Windows 2000, Windows NT 4.0 users Follow these steps to access the printer driver’s online help: 1. Click Start, select Settings and then Printers. 2. Right-click the icon of your printer, and click Printing Preferences (in Windows 2000) or Document Defaults (in Windows NT 4.0).
  • Page 71: How To Print

    Starting to Print Note: While many Windows applications override the settings made with the printer driver, some do not. Always check the settings to get the results you want. Follow these steps to print documents from your application: 1. From your application, open the document you want to print.
  • Page 72 3. Make sure that your printer is selected, then click Print, Setup, Properties, Options, or a combination of these buttons. You may need to click more than one of these buttons in different dialog boxes. The printer driver window appears.
  • Page 73: Canceling Printing

    Note: Be careful not to hold the buttons down for more than five seconds. If you do so, Reset All appears on the LCD panel and the printer settings are restored to their default settings in addition to clearing the print job and printer memory.
  • Page 74: After This

    Using the Online Guide The online guide contains detailed instructions on how to use the printer, and information on installing and using optional products. You can view this guide directly from the CD-ROM, or install it into your computer and view it from your hard disk.
  • Page 75 System requirements The following table lists the system requirements necessary to use the online guide. For Windows users System Memory Hard disk space CD-ROM drive Display Browser For Macintosh users System Memory Hard disk space CD-ROM drive Display Browser Windows 95/98, Windows 2000/NT 4.0 i486/25 MHz (for Windows 95 or Windows NT 4.0) i486/66 MHz (for Windows 98) (Pentium or higher recommended for Windows 98)
  • Page 76: Safety Information

    For European users United Kingdom The EPSON AcuLaser C8500 is a page printer which utilizes a semiconductor laser. There is no possibility of danger from the laser, provided that the printer is operated according to the instructions in the guides provided.
  • Page 77 CDRH regulations and must be attached to laser products marketed in the United States. Laser safety labels Your printer is a Class 1 laser product as defined in the IEC 60825 specifications. The label shown below is attached in countries where required.
  • Page 78 The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an average time-weighted concentration over an eight (8) hour period. The EPSON AcuLaser C8500 generates less than 0.1 ppm for 8 hours of continuous printing. Minimize the risk...
  • Page 79: Energy Star Compliance

    For United Kingdom Users Use of options EPSON (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by EPSON (UK) Limited.
  • Page 80 Safety information Warning: This appliance must be earthed. Refer to the rating plate for the voltage and check that the appliance voltage corresponds to the supply voltage. Important: The wires in the mains lead fitted to this appliance are coloured in accordance with the following code: Green and yellow—Earth Blue—Neutral...
  • Page 81: Index

    Duplex Unit, installing, 26 ENERGY STAR compliance, 73 EPSON Font Manager about, 54 installing, 59 EPSON Status Monitor 3, about, 54 Face-up tray, installing, 8 Hard Disk Drive, installing, 31 Installing 250-Sheet Paper Cassette A3W, 17 500-Sheet Paper Cassette Unit, 19...
  • Page 82 Printing canceling, 67 How to, 65 status sheet, 50 ROM modules, installing, 41 Safety before operating the printer, 3 CDRH regulations, 71 ENERGY STAR compliance, 73 for United Kingdom users, 73 internal laser radiation, 72 laser certification, 70 laser printer precautions, 1...
  • Page 83 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. 20770 Madrona Ave. P.O. Box 2842 Torrance, CA 90509-2842 Phone: (800) 922-8911 Fax: (310) 782-5220 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787 EPSON AUSTRALIA PTY. LTD.
  • Page 84 Color Laser Printer Setup Guide Printed in Japan 00.XX-XX...

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