Epson EPL-N2000 User Manual

Epson epl-n2000: user manual
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Summary of Contents for Epson EPL-N2000

  • Page 1: Laser Printer

    ® Laser Printer User’s Guide Printed on recycled paper with at least 10% post-consumer content...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly...
  • Page 3 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception.
  • Page 4: Table Of Contents

    From Windows 3.1 or Windows NT Control Panel ..2-4 Using the EPL-N2000 Driver ......2-4 Checking the Basic Settings .
  • Page 5 Cleaning the Printer ........
  • Page 6 Printer ........
  • Page 7 Because the Ethernet card supports multiple protocols and automatically detects the protocols on your network, you can print to the EPL-N2000 from ® Microsoft ®...
  • Page 8: Changing Printer Settings

    Changing Printer Settings The EPL-N2000 offers five ways to configure printer settings: EPL-N2000 printer driver—Software that runs your printer and provides the standard way to change printer settings if you are running a Windows application. You can access the printer driver through an application’s Print command or by choosing your printer in the Printer’s folder or program...
  • Page 9: Lj4 Plus Or Gl2 (Pcl5E) Mode Fonts

    LJ4 Plus or GL2 (PCL5e) Mode Fonts The EPL-N2000 includes a number of resident fonts that you can use in the LJ4 Plus or GL2 (PCL5e) emulations, as listed below. When you select these fonts in your application, choose the font name listed in the “HP equivalent name”...
  • Page 10: How To Use Your Manuals

    Windows printer driver or the printer's control panel. If you need information on how to configure the EPL-N2000 for network use, see the Network Administrator’s Guide. For advanced features (for example, using the Remote Control Panel utility, or the Font or Overlay Manager) you’ll find additional information...
  • Page 11: Warnings, Cautions, And Notes

    EPSON products Customer relations. For answers to commonly asked questions about EPSON products 24 hours a day, 7 days a week, call EPSON Sound Advice at (800) 442-2110. You can purchase manuals, accessories, and parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales only).
  • Page 12: Electronic Support Services

    If you need help using software with an EPSON product, see the documentation for that program for technical support information. Electronic Support Services You can access helpful tips, specifications, drivers, FAQs, sample files, application notes, and EPSON product bulletins 24 hours a day, 7 days a week, using a modem and one of the online services below.
  • Page 13: Energy Star Compliance

    Members of CompuServe prompt to reach CompuServe's Epson America Forum. As an owner of an EPSON product, you are eligible for a free introductory CompuServe membership, which entitles you to an introductory credit and your own user ID and password. To take advantage of this offer in the U.S.
  • Page 14: Important Safety Instructions

    Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. Do not place the printer on an unstable surface or near a radiator or heating vent. Locate the printer near an outlet where you can easily unplug the power cord.
  • Page 15: Laser Safety Information

    Adjust only those controls that are covered by the operating instructions. Laser Safety Information This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 16 Use of controls or adjustments, or performance of procedures other than those specified in this User's Guide may result in hazardous radiation exposure . Your printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required.
  • Page 17 0.1 parts per million (ppm) expressed as an average time-weighted concentration over an eight hour period. The EPL-N2000 laser printer generates <0.01 ppm for 8 hours of continuous printing, assuming a closed room of approximately 1000 cu ft (8’...
  • Page 18 Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE. If the printer has been in use, the fuser can be very hot. Avoid touching the components inside the printer unless instructed to do so in this User's Guide .
  • Page 19 Do not turn the cartridge upside down or stand it on its side. Do not attempt to modify or take apart the cartridge; it cannot be refilled. Protect the cartridge’s light-sensitive drum from exposure to light any longer than necessary. Overexposing the drum may cause abnormally dark or light areas to appear on the printed page and reduce the service life of the drum.
  • Page 20 Avoid touching the glass in front of the laser beam; otherwise, print quality may decline. glass To get the best print quality, do not store the imaging cartridge in an area subject to direct sunlight, dust, salty air, or corrosive gasses (such as ammonia). Avoid locations subject to high temperatures or humidity, or abrupt changes in temperature or humidity.
  • Page 21 Chapter 1 Handling Paper Choosing Paper or Other Media ......1-2 Loading Paper in the Multi-purpose Paper Tray ....1-4 Feeding Envelopes or Paper by Hand .
  • Page 22: Choosing Paper Or Other Media

    If the printing is irregular due to the varying thickness of the envelope paper, adjust the print density setting in the printer driver, the Remote Control Panel utility, or SelecType .
  • Page 23 Note: Because envelope thickness and surface characteristics vary, test a sample for print quality and proper feeding before you buy a large quantity of envelopes. Labels. Select labels designed specifically for laser printers or plain paper copiers. Make sure all the labels adhere to and completely cover the backing sheet so they don't peel off.
  • Page 24: Loading Paper In The Multi-Purpose Paper Tray

    Loading Paper in the Multi-purpose Paper Tray Use these instructions to load paper in the built-in paper tray immediately below the output tray. If you’re loading paper in a lower paper cassette, follow the instructions on page 1-10. 1. Open the front cover. 2.
  • Page 25 3. Fan a stack of paper (up to 150 sheets) and then tap the edges to even them up. Slide the paper in until it touches the back of the tray. 4. Press in the tab on the right edge guide and slide the guide to the left until it touches the stack of paper.
  • Page 26: Feeding Envelopes Or Paper By Hand

    4. Click OK . 5. Open the printer’s front cover and remove any paper loaded in the paper tray. 6. Insert the first sheet into the paper tray with the printable surface face up.
  • Page 27: Printing Two-Sided Documents

    You can print two-sided documents to save paper and make your output look like a professional, bound document. The EPL-N2000 makes it easy by providing a Duplexing option in the printer driver. You must have the optional Duplex Unit installed. (See “Installing the Duplex Unit” in Chapter 4 for installation instructions.)
  • Page 28: Printing On Custom-Size Paper

    7. Click OK to save your settings and exit the printer driver. 8. Select the Print command in your application program to send the print job.
  • Page 29 Width: Between 3.62 and 12.95 inches (92 to 329 mm) Height: Between 5.84 and 19 inches (148 to 483 mm) 8. Click OK to save your settings and exit the printer driver. 9. Select the Print command in your application program to send a print job.
  • Page 30: Loading Paper In A Lower Paper Cassette

    Loading Paper in a Lower Paper Cassette Follow these steps if you want to load paper into either the built- in lower paper cassette or an optional lower paper cassette: 1. Pull the paper tray all the way out of the paper cassette. 2.
  • Page 31 3. Fan a stack of paper and then tap the edges to even them up. (You can load up to 500 sheets.) 4. Holding the stack with the printable surface face up, insert the paper into the tray. Press down the edges so they lie beneath the corner tabs.
  • Page 32 From Windows 3.1 or Windows NT Control Panel ..2-4 Using the EPL-N2000 Driver ....... 2-4 Checking the Basic Settings .
  • Page 33: Accessing The Printer Driver

    Windows 3.1 or Windows 95, see the Quick Setup card. Then follow the instructions in this chapter to access and use the EPL-N2000 printer driver for printing in the LJ4 Plus (PCL5e) emulation. The settings available in the driver software are the same for all versions of Windows.
  • Page 34: From Windows Applications

    (see your software program documentation for instructions). You see the printer driver options. Note: Make sure that EPSON EPL-N2000 is selected as the active printer. From Windows 95 Printer Properties 1. Click Start and point to Settings .
  • Page 35: From Windows 3.1 Or Windows Nt Control Panel

    4. Click the Setup button. You see the printer driver options. Using the EPL-N2000 Driver The EPL-N2000 driver offers a variety of options for printing in LJ4 Plus (PCL5e) emulation mode. The driver screen includes four tabs that each access a collection of settings.
  • Page 36: Checking The Basic Settings

    Cancel Help Fonts Overlays The next section describes the basic printer driver settings you should check or change each time you print. The table beginning on page 2-7 lists all the settings and their defaults. Checking the Basic Settings The printer driver’s default settings are suitable for most types of documents.
  • Page 37 Graphics Resolution Paper Format Paper Source Orientation You need to change the printer driver settings if you plan to make adjustments like the following: Print on a different size paper Use a paper cassette Print in another resolution To get information while you’re using the driver, do this: Position the cursor over an object on the screen for a few seconds;...
  • Page 38: Printer Driver Settings Table

    Windows dither patterns Error diffusion Photographic images or equivalent drawings (not available if Graphics Mode is set to EPSON GL/2 on the Printer SelecType tab; see “GL2 Menu” in Chapter 3 for details) MicroGray 141 lpi/45” MicroGray 106 lpi/45”...
  • Page 39 EPL-N2000 driver settings (continued) Setting Paper Format Paper Source Orientation 2-8 Printing With the Windows Printer Drivers Options Description A3 297 420 mm Sets the size of the paper you A3 Plus 329 483 mm have loaded in the currently...
  • Page 40 EPL-N2000 driver settings (continued) Copies 1 to 999 Paper tab Duplexing Duplex OFF Top Binding Left Binding Paper Size Varies Size options Width (3.62 to 8.5 inches [92 to 216 mm]) Height (5.84 to 14 inches [148.5 to 356 mm])
  • Page 41 EPL-N2000 driver settings (continued) Printer SelecType tab * Graphics Mode Device Resolution RITech Density Show all font names Bidi Mode 2-10 Printing With the Windows Printer Drivers Sets the graphics printing mode used by the printer. (This setting affects the available Halftone options on the Print Settings tab;...
  • Page 42 EPL-N2000 driver settings (continued) Time-out Various settings from 5 to 300 seconds (60 sec. default) Toner Save Mode Low Power Consumption Auto Continue Printer Options tab Memory 4, 6, 8, 10, 12, 14, 16, 18, 20, 22, 24, 28, 36,...
  • Page 43 When you change the default settings on this tab and then select another tab, the driver asks whether you want to send your changes to the printer. Select Yes at the prompt to save your changes and continue. The Printer...
  • Page 44: Using Groups Of Settings

    SelecType settings remain in effect until you change them again with the printer driver or control panel (as described in Chapter 3), even when you turn off your printer. ** Do not turn Page Protect ON unless your printouts are incomplete and you have installed additional printer memory (see Chapter 4 for details).
  • Page 45 Chapter 3 Using the Control Panel Reading the Indicator Lights ....... 3-2 Using the Control Panel Buttons .
  • Page 46: Reading The Indicator Lights

    The EPL-N2000 control panel consists of a liquid crystal display, indicator lights, and buttons. The display and lights keep you informed about the printer’s current status. You can use the buttons to select settings and functions. Most of the time you control your printer’s functions using software.
  • Page 47: Using The Control Panel Buttons

    If the light stays on, press the Form Feed button to print the data and clear the printer’s memory. Indicates that the printer is ready or in Standby mode. If the light is not on, press the On Line button.
  • Page 48 Press this key sequence to switch the printer back on line after you have cleared a problem. You can also use the sequence to reset the printer back to the default settings. Press the ALT and Continue buttons until Reset appears on the control panel display.
  • Page 49: Using Onetouch Modes

    1 settings mode 2 settings Follow these steps to change a setting using OneTouch modes: 1. Make sure the printer is turned on and the On Line light is on. 2. To change a mode 1 setting, press the SelecType button until the light next to the Paper Source setting comes on.
  • Page 50: Onetouch Mode Settings

    Toner Save Not all page sizes are supported by the Duplex Unit or the paper cassettes. See Appendix A for details on which page sizes are supported by each of the printer’s paper sources. 3-6 Using the Control Panel Description Selects the tray to load paper from;...
  • Page 51: Using Selectype

    SelecType, check your application software settings to see if they affect your output. If you need to change SelecType settings, follow these steps: 1. Make sure the printer is turned on and the On Line light is Using the Control Panel 3-7...
  • Page 52 Changes the setting of an item Saves the new setting of an item Used with Menu, Item, and Value to scroll through selections in reverse order Used with Continue to reset the printer Exits SelecType mode Orientation Toner Save Mode...
  • Page 53: Selectype Menu Tables

    Default settings are shown in bold type. Test Menu Use this menu to obtain information on the printer’s current settings, available fonts, and a brief summary of features. There are no settings to select on the Test menu. Select a menu item and press Enter to print the desired information.
  • Page 54: Emulation Menu

    3-18. Your printer is designed to work best in LJ4 emulation mode. If you want to switch to a different emulation mode, make sure that the mode you choose matches your printer driver. To enable the printer to automatically switch to the correct emulation mode based on incoming data, set the Emulation Menu to Auto.
  • Page 55 Caution: Any user-defined data stored in the printer, such as downloaded fonts, may be erased when you switch emulation. Emulation menu items Menu item Parallel B Parallel C Serial* L/T (LocalTalk)* AUX (another optional interface)** *Available only when the LocalTalk/Serial module is installed.
  • Page 56: Printing Menu

    Printing Menu All of the SelecType Printing menu settings can be set using your printer driver software and are overwritten by the software settings. You can set all of them, except Resolution , using OneTouch modes as described on page 3-5.
  • Page 57: Tray Size Menu

    See Appendix A for details on paper sizes and specifications. Config Menu The settings available on the Config menu affect your printer’s basic operations. Most of the menu items can be set using the Windows printer driver software and override the SelecType settings;...
  • Page 58 Sets the printer to ignore (On) or stop printing (Off) if a paper size error occurs; if set to On, the image may be printed outside the edge of the paper and cause smudging.
  • Page 59: Setup Menu

    5 to 300 seconds; default is 60. Turns standby mode on (or off) to reduce power used by the fixing heater when the printer is not used for 60 minutes. It warms up in about 70 seconds when a print job is received;...
  • Page 60: Parallel B And Parallel C Menus

    Enables or disables bidirectional communication across the interface channel. Buffer Size Sets the memory allocation used for the printer's parallel interfaces: Maximum (more for receiving data), Minimum (more for printing data), or Normal (balanced usage). Available only on the Parallel B menu.
  • Page 61: Serial Menu

    Sets the XOn/XOff protocol to On, Off, or Robust (sends an XOn signal when the printer is ready for data); used with the DTR menu item below. If set to Robust, the printer sends an XOn signal every second the printer is waiting to receive data.
  • Page 62: Lt And Aux Menus

    LT and AUX Menus The LT menu appears only when you have installed the LocalTalk/Serial module (described in Chapter 4) and have set the Emulation menu to LT ( see page 3-10). The AUX menu is available only when you have installed a Type B interface. Both menus have one menu item, Buffer Size, that sets the memory allocation used for the optional interface.
  • Page 63: Gl2 Menu

    ** These menu items are available only when an optional font ROM module is installed. GL2 Menu The GL2 menu controls the settings for the EPSON GL/2 mode, which allows you to use your printer with plotter applications. Within this emulation mode, you can choose between two operational modes: LJ4GL2 and GLlike.
  • Page 64 You may need to change printer settings before you print, depending on your output needs. In addition to the basic printer driver settings described in Chapter 2, check the following: Driver (plotter selection): Pen configuration: Plot origin: Make sure that Orientation is set to Landscape if you are using GLlike mode.
  • Page 65: Ps Menu

    The PS menu, which is available only when the EPSONScript Level 2 module is installed, controls two features available in the PostScript emulation mode. You can also set these features using the Windows 95 printer driver software; see Chapter 2 for details. PS menu items...
  • Page 66: Escp2 And Fx Menus

    Technical Information manual for details on the available international symbol sets). AutoCR Sets the printer to automatically perform or not perform a carriage-return then line-feed operation when the print position exceeds the right margin; On, Off. (Most software programs handle this function.)
  • Page 67: 1239X Menu

    ESCP2 and FX menu items (continued) AutoLF Sets the printer to automatically add or not add a line- feed after every carriage return; On, Off. (If your text lines overprint each other, set AutoLF to On.) Bit Image Sets the density the printer uses to print bit-mapped images to either Dark or Light density;...
  • Page 68 Description Alt.Graphics Turns the alternate graphics option On or Off. Bit Image Sets the density the printer uses to print bit-mapped images to either Dark or Light density. ZeroChar Selects either slashed zero (Ø) or unslashed zero (0) to be printed for the zero character.
  • Page 69 Chapter 4 Installing Options Available Options ......... 4-2 Installing Optional Interfaces .
  • Page 70: Available Options

    Available Options You can add the following optional equipment to your printer: 500 Sheet Lower Paper Cassette to support either Letter (C812651) or A4 (C812641) paper size, and 250 Sheet Universal Lower Paper Cassette (C812691). These optional cassettes fit directly beneath the printer, and can be stacked beneath the standard 500 Sheet Lower Paper Cassette.
  • Page 71: Installing Optional Interfaces

    You can purchase optional equipment, imaging cartridges, paper, parts, printed manuals, and accessories for EPSON products from EPSON Accessories at (800) 873-7766 (U.S . sales only). In Canada, call (800) 873-7766 for a dealer referral. If you purchased your printer and options at the same time, first set up the printer and run the print test.
  • Page 72: Installing Options

    Twinax interface card* When your printer uses an EPSON Twinax interface card, it can be used in place of these IBM system printers: 4210, 5224 (models 1 and 2), 5256 (models 1, 2, and 3), 3218 (non-IDPS), 4214 (model 2), 5225 (models 1, 2, 3, and 4), and 5219 D01 and D02.
  • Page 73: Installing A Localtalk/Serial Module

    If you will connect your printer to any type of serial interface, you need to obtain the right kind of serial cable. EPSON supplies several types of interface cables. However, you can use any interface cable that meets the printer specifications listed below.
  • Page 74 3. Loosen the two screws that secure the Ethernet interface connector card and remove the card. 4. Facing the front of the printer, pull the latch on the right toward you to remove the printer cover. 4-6 Installing Options...
  • Page 75 5. Facing the left side of the printer, loosen the three screws that secure the side cover. (You do not need to fully remove the screws.) 6. Remove the printer’s side cover. Installing Options 4-7...
  • Page 76 Caution: Make sure both slide switches are set to the same position or the printer will not operate correctly. 8. Position the module as shown below; then align its connector with connector CN4 on the controller board. Secure the module with the two screws that came with it.
  • Page 77 9. Replace the printer’s side cover and secure the three screws that you loosened. 10. Gently press down on the printer cover until it clicks shut. Installing Options 4-9...
  • Page 78: Installing An Interface Card

    (Ready appears on the control panel display and the On Line light is on); then press the Enter button twice. Installing an Interface Card Follow these steps to install an optional EPSON interface card in your printer: 1. Turn off the printer and unplug the power cable from the electrical outlet.
  • Page 79 4. Position the optional interface card so its components face away from the back panel. Then align its top and bottom grooves with the guide rails inside the printer and slide in the card, pushing it firmly to lock it in place.
  • Page 80: Using A Serial Interface

    Using a Serial Interface Before you print with a serial interface, you must match the serial settings used by the printer and your computer. You can change the default settings (shown in bold in the table below) for the Serial interface card or the LocalTalk/Serial module, or you can change your computer's serial port settings;...
  • Page 81 Note: You can match the printer’s and computer’s baud rate or set the printer to a higher baud rate than that supported by your computer (this may not work with some computer systems). Setting Options Serial type RS-232C, Current Loop*...
  • Page 82 Windows 95 instructions 1. Click Start . 2. Point to Settings . 3. Click Printers . 4. Right-click the Epson EPL-N2000 icon (or EPL-N2000 EPSONScript icon, if you’ve installed the optional EPSONScript Level 2 module). 5. Select Properties . 6. Click the Details tab.
  • Page 83: Installing Lower Paper Cassettes

    3. Place the paper cassette next to the printer, making sure that the printer and cassette are facing the same way. 4. Grasp the printer by the recessed handles. Lift it and lower it over the cassette, aligning the holes in the printer with the pins on the standard cassette.
  • Page 84: Installing The Duplex Unit

    Note: If you use the Remote Control Panel utility or SelecType to control your printer, you need to select the optional paper cassette only when you are ready to print. See Chapter 3 or the Technical Information manual for instructions.
  • Page 85 2. Remove all interface cables from the interface connectors. 3. Remove the screw and small cover on the upper left side of the back of the printer. Put them in a safe place in case you need to remove the unit later.
  • Page 86 5. Align the two holes at the bottom of the Duplex Unit with the hooks. (Arrows point to the holes.) 6. Attach the unit to the printer, making sure that the connectors and screws on the back of the unit enter the proper holes on the back of the printer.
  • Page 87: Removing The Duplex Unit

    Unit pulls away, the unit or the printer may be damaged. 8. Connect any interface cables that you removed. 9. Plug the power cord into the printer and an outlet. Then turn on the printer. To verify that the unit is installed correctly, print a status sheet and make sure it is listed under “Hardware Configurations.”...
  • Page 88 4. Carefully pull the unit straight out, then up. 5. Remove the two hooks from the back of the printer. Put them in a safe place in case you need to reinstall the unit later. 6. Secure the screw and the cover that you removed when installing the unit.
  • Page 89: Installing The Epsonscript Module Or Memory Modules

    8. Plug the power cord into the printer and an outlet. Then turn on the printer. Installing the EPSONScript Module or Memory Modules To speed up printing of complex, graphics-intensive documents and downloaded fonts, you can install an EPSONScript Level 2 module, EPSON’s proprietary PostScript module, or you can...
  • Page 90 2. Remove all interface cables from the interface connectors. 3. Facing the printer, open the printer cover by pulling the latch on the right toward you. 4. Loosen the three screws that secure the printer’s side cover. (You don’t need to remove the screws.)
  • Page 91 5. Remove the printer’s side cover. 6. If you’re installing memory modules, locate the two RAM slots. If you are installing an EPSONScript Level 2 module, locate the ROM slot. ROM Slot RAM Slot 1 RAM Slot 2 Installing Options 4-23...
  • Page 92 9. Replace the printer’s side cover and secure the three screws that you loosened earlier. 10. Gently press down on the printer cover until it clicks shut. To verify that the module(s) is working properly, print a status sheet. If you have added memory, make sure the correct amount of memory is listed under “Hardware Configurations.”...
  • Page 93: Removing An Epsonscript Module/Memory Modules

    3. Grasp both sides of the module and gently pull it out. 4. Replace the printer’s side cover and secure the three screws. 5. Press down on the printer cover until it clicks shut. Installing Options 4-25...
  • Page 94 Cleaning the Printer ........5-8 Transporting the Printer ........5-11...
  • Page 95: Replacing The Imaging Cartridge

    If you have more left, there may be another reason your printing is faint; see Chapter 6 for solutions. Be sure to install EPSON imaging cartridge #S051035 even if the cartridge you are removing has another part number. Follow these steps to replace the imaging cartridge: 1.
  • Page 96 Caution: Do not turn the imaging cartridge upside down. Do not expose the imaging cartridge to light any longer than necessary. 5. Unpack the new imaging cartridge and hold it level with the oval handle face up. Then shake the cartridge as shown to distribute the toner.
  • Page 97 8. Holding the cartridge by its handle, insert the pins on each side of the cartridge into the grooves inside the printer. (Two arrows inside the printer point to the grooves.) Gently slide the cartridge into place. Push down on the handle until the cartridge is horizontal.
  • Page 98: Adjusting The Ritech Setting

    Follow the steps below: 1. Turn on the printer and let it warm up until you see the Ready message on the control panel display and the On Line light comes on. (If it doesn’t come on, press the On Line button.)
  • Page 99 RITech setting 3. If the test pattern looks correct, do not change the RITech setting. If it looks incorrect, go to step 4. 4. Open an application program and access the printer driver. (See Chapter 2 for instructions.) Note: If you are using the Windows 3.1 EPSONScript driver, you must use the...
  • Page 100 If the quality is good, you’re finished. If the quality needs further improvement, go to step 11. 11. Access the printer driver again and click Device Options or Printer SelecType . 12. Change the Toner Density setting to Dark or Darkest (if the RITech test pattern was too light) or Light or Lightest (if the test pattern was too dark).
  • Page 101: Cleaning The Printer

    If toner spills inside the printer, do not use the printer until you remove all the spilled toner. If the printer case gets dirty, turn off the printer and clean it with a soft cloth slightly dampened with mild soap.
  • Page 102 4. Remove any dirt or toner inside with a soft dry cloth. If there is a lot of spilled toner, remove it with a small vacuum cleaner (available at computer supply stores). Toner can damage some vacuum cleaners, so make sure the vacuum can safely remove toner or other fine powders before you use it.
  • Page 103 5. Clean the printer’s lens by wiping it from end to end with a dry, lint-free cloth. 6. Replace the imaging cartridge. 7. Close the top cover and open the front cover. 8. Remove any paper from the multi-purpose paper tray.
  • Page 104: Transporting The Printer

    Caution: Do not expose the imaging cartridge to light any longer than necessary. 4. If you installed a lower paper cassette, lift the printer off the cassette. 5. If you installed a Duplex Unit, remove it. (See Chapter 4 for instructions.)
  • Page 105 Chapter 6 Troubleshooting Diagnosing Problems ........6-2 Reading Control Panel Display Messages .
  • Page 106: Diagnosing Problems

    The Paper Format setting in the printer driver (or the Page Size setting in the SelecType Printing menu) is different from the size loaded in the printer. Check to see if the correct size of paper is loaded in the tray (and set in the driver or SelecType). You may need to pull paper out of the tray or the Duplex Unit.
  • Page 107 There is not enough memory for duplex printing, so the printer prints only on the top side and ejects the paper. Either reset the printer (press ALT and Continue at the same time); or turn on Auto Cont in the SelecType Config menu, then press Continue.
  • Page 108 Illegal AUX I/F Card The printer cannot recognize the installed optional interface card. Turn off the printer and remove the card. Make sure that it is one of the interface cards listed in Appendix A, then reinstall it as described in Chapter 4. This message could also indicate that you have installed both the LocalTalk/Serial module (set to use LocalTalk) and the LocalTalk Type B interface card;...
  • Page 109 Illegal Card An incompatible PCMCIA card is installed in the printer. You can either turn off the printer to remove the card, or remove the card while the printer is on. Press Continue to clear the message. Image Optimum The printer cannot print at the requested quality level because of insufficient memory.
  • Page 110 If you add more memory and you still receive a Mem Overflow message, change the Page Protect setting in the printer driver; see “Using the EPL-N2000 Driver” in Chapter 2 for details. (If you are using the Windows 3.1 EPSONScript driver, change the setting on the control panel as described in “Config Menu”...
  • Page 111 The printer cover is open; close it to continue printing. RAM Check The printer is checking the RAM; wait a moment for it to finish. ROM Check The printer is checking the ROM; wait a moment for it to finish.
  • Page 112 EPSON Customer Care Center. Standby The printer is in its low power state. If the On Line light is on, it is still on line and you may send a print job. Toner Low The printer is almost out of toner.
  • Page 113: Using Hex Dump Mode

    3. Open an application and print a document. Your printer prints out all the codes it receives in hexadecimal format. 4. To turn off hex dump mode, turn off the printer or reset it by pressing and holding down the ALT and Continue buttons at the same time.
  • Page 114: Paper Feeding Problems

    If you’re using a lower paper cassette, check the following: If paper will not load at all, make sure you have selected to load from the cassette in the printer driver; see Chapter 2 for details. (Also make sure the cassette contains paper and is properly installed;...
  • Page 115: Fixing Paper Jams In The Multi-Purpose Paper Tray

    Replace the imaging cartridge when you are finished. Warning: Do not touch the fuser inside the printer; it is marked with the label CAUTION Hot Surface Avoid Contact. Caution: If toner gets on your hands as you remove paper, be careful not to touch your clothing.
  • Page 116 4. Check inside the Duplex Unit if you did not find the paper in the printer. First open the top cover, as shown in the illustration below. 5. Carefully free any jammed paper from the rollers. 6-12 Troubleshooting...
  • Page 117: Fixing Paper Jams In A Lower Paper Cassette

    Fixing Paper Jams in Lower Paper Cassette If the printer stops and the Feed Jam or Paper Jam message appears, follow these steps: 1. Remove the paper tray from the lower paper cassette.
  • Page 118: Printing Problems

    Many printer driver settings mentioned here can also be set using SelecType or the Remote Control Panel utility; if you want to use these utilities instead of the printer driver, see Chapter 3 or the Technical Information manual for details.
  • Page 119 See Chapter 3 for details on setting SelecType settings. Make sure that your software is properly set up for your printer. The imaging cartridge may be empty; if necessary, replace it as described in Chapter 5.
  • Page 120 SelecType (see Chapter 3) or the Remote Control Panel utility (see the Technical Information manual). If the printer still does not print correctly, contact your dealer or an authorized EPSON Customer Care Center. The position of the printout on the page is incorrect.
  • Page 121: Print Quality Problems

    Print out a status sheet by pressing the Enter button twice after the printer is warmed up and on line. If the status sheet prints correctly, check your interface cable connection and software settings for a solution. If blank pages continue to print, the problem may be with the printer.
  • Page 122 If you’re using the Windows 3.1 EPSONScript driver, use the SelecType Config menu to change the density setting. Clean the paper path inside the printer with a clean, dry cloth; see “Cleaning the Printer” in Chapter 5 for instructions.
  • Page 123 The printout is light or faint Darken the Density setting in the printer driver; see “Using the EPL-N2000 Driver” in Chapter 2 for details. If you’re using the Windows 3.1 EPSONScript driver, use the SelecType Config menu to change the Density setting.
  • Page 124 Chapter 5. The printout is too dark. Lighten the Density setting in the printer driver; see Chapter 2 for details. If you're using the Windows 3.1 EPSONScript driver, use the SelecType Config menu to change the Density setting.
  • Page 125: Appendix A Specifications

    Printer ........
  • Page 126: Paper

    Paper Paper types: Paper weight: Plain paper Card stock Paper size: Paper Envelopes Printable area: * Use recycled paper under normal temperature and humidity conditions only. Poor quality paper may reduce print quality, cause paper jams and other problems. Caution: Only load paper sizes that are listed above.
  • Page 127: Printer

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 128: Environmental

    Optional emulation Resident fonts: RAM: Environmental Temperature: Humidity: Altitude: Mechanical Dimensions and weight: Height: Width: Depth: Weight: Durability: A-4 Specifications EPSONScript Level 2 45 scalable, 1 bitmap font in LJ4 (PCL5e) mode 4MB, expandable up to 68MB Operation: 50 to 95 F (10 to 35 C) Storage: 32 to 95 F (0 to 35 C) Operation:15 to 85% RH Storage: 35 to 85% RH...
  • Page 129: Electrical

    Power consumption in Standby mode with no options installed Note: Check the label on the back of the printer for your printer’s voltage. Ethernet cables IEEE 802.3 10BASE2 RG-58A/U coaxial cable via BNC connector IEEE 802.3 10BASE-T straight-through twisted pair modular...
  • Page 130: Parallel B Interface

    Parallel B Interface The parallel B (IEEE 1284-I compliant) interface connector pin assignments are shown in the table below. Direction IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT — — — 19 - 30 — — — A-6 Specifications Compatibility Nibble nStrobe HostClk...
  • Page 131: Parallel C Interface

    Parallel C Interface The parallel C (IEEE 1284-II compliant) interface connector pin assignments are shown in the table below. Direction IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT 19- 35 — Compatibility Nibble Busy PtrBusy Select Xflag nAck PtrClk nFault nDataAvail PError AckDataReq...
  • Page 132: Using Ecp Mode In Windows 95

    3. Right-click the System icon, and click Open in the menu that appears. 4. Select the Device Manager tab. 5. Select the ECP Printer Port under Ports [COM & LPT], then click the Properties button. 6. Select the Resources tab.
  • Page 133: Serial Interface

    When using the serial interface as current loop, the availability of baud rates over 2400 depends on your computer's hardware reliability (including the interface cable). EPSON does not recommend or guarantee the use of any particular brand of computer.
  • Page 134: Error Handling

    Once the vacant area for data in the buffer recovers to 512 bytes, the printer outputs the XON code or sets the DTR flag to high (SPACE), indicating that it is again ready to receive data. Error handling An asterisk (*) is printed if a parity error, framing error, or overrun error is detected.
  • Page 135: Sheet Universal Lower Paper Cassette (C812691

    For the first sheet with A4 or letter, 16 seconds or less; subsequent sheets, 20 pages/minute Plain paper, such as copier paper, and recycled paper DC 5 V supplied by the printer 4.1 inches (104 mm) 21.5 inches (546 mm) 20.5 inches (521 mm) 12.1 lb (5.5 kg)
  • Page 136: Sheet Universal Lower Paper Tray (C812701

    For the first sheet, 16 seconds or less; subsequent sheets, 20 pages per minute Plain paper, such as copier paper, and recycled paper DC 5 V supplied by the printer 4.1 inches (104 mm) 21.5 inches (546 mm) 18.9 inches (480 mm)
  • Page 137: Sheet Lower Paper Cassette-A4 (C812641

    For the first sheet, 16 seconds or less; subsequent sheets, 20 pages per minute Plain paper, such as copier paper, and recycled paper DC 5 V supplied by the printer 4.1 inches (104 mm) 21.5 inches (546 mm) 18.9 inches (480 mm) 11 lb (11.0 kg)
  • Page 138: Duplex Unit (C812681

    A4 or letter, 12 pages per minute Plain paper, such as copier paper, and recycled paper DC 24 V supplied by the printer 9.6 inches (244 mm) 16.7 inches (424 mm) 2.8 inches (71 mm) 4.4 lb (2.0 kg)
  • Page 139: Ethernet Interface Connector Card

    Ethernet Interface Connector Card Operating temperature: Storage temperature Operating humidity: Storage humidity 41 to 95°F (5 to 35°C) 32 to 158°F (0 to 70°C) 20 to 80% 5 to 95% Specifications A-15...
  • Page 140 4-15 to 4-16 optional paper cassettes available, Changing emulation modes, 3-10 to 3-11 language on control panel, 3-15 printer driver settings, 2-4 to 2-6 SelecType settings, 3-7 to 3-9 serial printer settings, 3-17 Cleaning the printer, 5-8 to 5-10 Clearing...
  • Page 141 Customer Care Centers, 5 download service, 6 FTP site, 6 telephone numbers, 5 World Wide Web site, 6 EPSON Status Monitor, 2 IN-2 Index EPSONScript Level 2 ROM module, installing, 4-21 to 4-24 removing, 4-25 Error messages, 6-2 to 6-9...
  • Page 142 Help from EPSON, 5 to 7 with printer driver, 2-6 Hex dump mode, 6-9 Image Optimum, 2-12, 3-14, 6-5 Imaging cartridge amount of toner, 3-16 replacing, 5-2 to 5-5 specifications, A-14, A-15 Installing Duplex Unit, 4-16 to 4-19 EPSONScript Level 2 module,...
  • Page 143 Paper cassettes, installing, 4-15 to 4-16 Paper jams, fixing, 6-11 to 6-14 Paper tray optional trays available, 4-2 setting in printer driver, 2-6, 2-8 setting on control panel, 3-6, 3-12 Parallel B interface connector pin assignments, A-6 Parallel B menu, 3-16...
  • Page 144 EPSONScript Level 2 module, 4-25 memory modules, 4-25 Reset key sequence, 3-4 Resolution setting in printer driver, 2-6, 2-7 setting on control panel, 3-12 RITech adjusting the RITech setting, 5-5 to setting in printer driver, 2-10 setting on control panel, 3-6, 3-13...
  • Page 145 6-11 to 6-14 graphics printing problems, 6-16 print quality problems, 6-17 to 6-20 problems printing fonts, 6-15 Twinax interface card, installing, 4-10 to 4-12 Value button, 3-8 Windows accessing printer driver from, 2-2 to 2-4 World Wide Web, 6...

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