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KX-TG1711LAB/KX-TGA171LAB WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians.
KX-TG1711LAB/KX-TGA171LAB 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work.
KX-TG1711LAB/KX-TGA171LAB 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu) or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer’s specific instructions for the melting points of their products and any precautions for using their product with other materials.
KX-TG1711LAB/KX-TGA171LAB 4.2. Circuit Operation (Base Unit) 4.2.1. Outline Base Unit consists of the following ICs as shown in Block Diagram (Base Unit) (P.7). • DECT BBIC (Base Band IC): IC3 (career module) - Handling all the audio, signal and data processing needed in a DECT base unit...
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KX-TG1711LAB/KX-TGA171LAB 4.2.3. Telephone Line Interface <Function> • Bell signal detection • Clip signal detection • ON/OFF hook circuit • Audio circuits Bell & Clip (: Calling Line Identification Presentation: Caller ID) signal detection: In the standby mode, Q3 is open to cut the DC loop current and decrease the ring load.
KX-TG1711LAB/KX-TGA171LAB 4.4. Circuit Operation (Handset) 4.4.1. Outline Handset consists of the following ICs as shown in Block Diagram (Handset) (P.10). • DECT BBIC (Base Band IC): IC103 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, DC/DC Converter, EEPROM, LCD)
KX-TG1711LAB/KX-TGA171LAB 5 Location of Controls and Components Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 6 Installation Instructions Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server.
KX-TG1711LAB/KX-TGA171LAB 8 Service Mode 8.1. Engineering Mode 8.1.1. Base Unit Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. {MENU/OK} {OFF} (off) CLEAR (Clear) Navigator key {^} {V} {<} {>}...
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KX-TG1711LAB/KX-TGA171LAB Frequency Used Items (Base Unit) Note: *: When you enter the address, please refer to the table below. Desired Number (hex) Input Keys Desired Number (hex) Input Keys Press and keep 1 Press and keep 2 Press and keep 3...
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KX-TG1711LAB/KX-TGA171LAB 8.1.2. Handset Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. {MENU/OK} {OFF} (off) CLEAR (Clear) Navigator key {^} {V} {<} {>} Dial keypad H/S key operation H/S LCD {MENU/OK} 1).
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KX-TG1711LAB/KX-TGA171LAB Frequency Used Items (Handset) Note: *: When you enter the address, please refer to the table in Note: (P.14) of Engineering Mode. ex.) Items (*4) Address Default Data New Data Remarks Sending level 01 31 07 (36 dB) 06 (30 dB)
KX-TG1711LAB/KX-TGA171LAB 9 Troubleshooting Guide 9.1. Troubleshooting Flowchart Flow Chart Not Work Power ON Base Unit Check Power No Bell Bell Bell Reception Link Not Link Not Charge Battery Charge Check Battery Charge Check Link No Voice Handset Voice Transmission Check Handset Transmission...
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KX-TG1711LAB/KX-TGA171LAB 9.1.1. Check Power 9.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (Check AC Adaptor’s specification.) Check F1 is not opened, C34, C35, C58, C60 is Is input of IC2 (pin3) about 5.5V? not shorted. Check AC Adaptor.
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KX-TG1711LAB/KX-TGA171LAB 9.1.2. Check Battery Charge 9.1.2.1. Base Unit Plug in the AC Power source. Charge Handset on Base Unit. Check Power Supply Circuit of Base Unit. Is the voltage of two charge contacts about 3.0 V and 0V from GND level? Check Handset.
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KX-TG1711LAB/KX-TGA171LAB 9.1.3. Check Link 9.1.3.1. Base Unit Does Base Unit make link with Handset? Base Unit is OK. Check Handset. (Correct working unit) Is VDD pin about 2.65V? Check around Power Supply Circuit. Check around X1 and adjust clock frequency.
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KX-TG1711LAB/KX-TGA171LAB 9.1.3.2. Handset Does Handset make link with Base Unit? Handset is OK. Check Base Unit. (Correct working unit) VDDBAT about 2.6 V? Check around Power Supply Circuit/Reset Circuit. Is the RF clock (P1.0) oscillate: 10.368MHz Check around X101 and adjust clock frequency.
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KX-TG1711LAB/KX-TGA171LAB 9.1.4. Check Handset Transmission Check MIC of Handset. Check CDL TX (HANDSET) in Signal Route. Cross Reference: Signal Route (P.12) 9.1.5. Check Handset Reception Check Handset Speaker in How to Check the Handset Speaker or Receiver. Check CDL RX (HANDSET) in Signal Route.
KX-TG1711LAB/KX-TGA171LAB 9.2. Troubleshooting by Symptom (Base Unit) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Remedy (*2) Symptom You have DECT Tester. You don't have DECT Tester.
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KX-TG1711LAB/KX-TGA171LAB Items Adjustment Procedure Check or Point Replace Parts (F)* DTMF Generator Check - 1. Connect J1 (Telephone Socket) to DTMF tester. IC3, R2, C4, 2. Execute the command “hookoff” and “dtmf_up”. R7, R9, 3. Confirm that the high frequency (1477.06Hz) group is -6.0 ± 2dBm.
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KX-TG1711LAB/KX-TGA171LAB Items Adjustment Procedure Check or Point Replace Parts (N)* Audio Check 1. Link with Handset which is connected to Line Simulator. 2. Set line voltage to 48V and line current to 50mA. 3. Input -45dBm(600Ω)/1kHz to MIC of Handset. Measure the Level at Line I/F and distortion level.
KX-TG1711LAB/KX-TGA171LAB 9.3. Troubleshooting by Symptom (Handset) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Remedy (*2) Symptom You have DECT Tester. You don't have DECT Tester.
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KX-TG1711LAB/KX-TGA171LAB Items Adjustment Procedure Check or Point Replace Parts (F)* Battery Monitor Check & 1. Apply 2.3V ± 0.005V between BATTERY (+) and BATTERY (-) with DC power. IC103, D107, Adjustment (Important) 2. Execute the command “deactmac” to stabilize the value.
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KX-TG1711LAB/KX-TGA171LAB Items Adjustment Procedure Check or Point Replace Parts (O) Audio Check 1. Link with BASE which is connected to Line Simulator. Confirmation 2. Set line voltage to 48V and line current to 50mA. 3. Input -45dBm(600Ω)/1kHz to MIC of Handset. Measure the Level at Line I/F and distortion level.
KX-TG1711LAB/KX-TGA171LAB 10 Disassembly and Assembly Instructions 10.1. Disassembly Instructions 10.1.1. Base Unit 2 screws Remove the 2 screws to remove the cabinet cover. Cabinet cover Insert a plastic card. (Ex. Used SIM card etc.) between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet.
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KX-TG1711LAB/KX-TGA171LAB 10.1.2. Handset 2 screws Remove the 2 screws. Insert a plastic card. (Ex. Used SIM card etc.) Cabinet body between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet. Likewise, open the other side of the cabinet.
KX-TG1711LAB/KX-TGA171LAB 10.2. How to Replace the Handset LCD P. C. board Vertical Interval Tolerance Peel off the FFC (Flexible Flat Cable) from 0.2 mm the LCD, in the direction of the arrow. Take care to ensure that the foil on the P.C. board is not damaged.
KX-TG1711LAB/KX-TGA171LAB 11 Measurements and Adjustments 11.1. The Setting Method of JIG (Base Unit) 11.1.1. Preparation 11.1.1.1. Equipment Required • DECT tester: Rohde & Schwarz, CMD 60 is recommended. • Frequency counter: it must be precise to be able to measure 1Hz (precision; ±4ppm).
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KX-TG1711LAB/KX-TGA171LAB 11.1.2.2. Batch file Setting Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG***** folder to your PC (example: D drive). <Example for Windows> Open a window of MS-DOS mode. On your computer, click [Start], select Programs (All Programs for Windows XP/Windows Server 2003), then click MS-DOS Prompt.
KX-TG1711LAB/KX-TGA171LAB 11.2. Adjustment Standard (Base Unit) When connecting the simulator equipment for checking, please refer to below. 11.2.1. Bottom View AF VOLT LOOP AF VOLT METER Simulator METER BELL Simulator Call - ID Dummy Handset Simulator DTMF Tester DECT Tester...
KX-TG1711LAB/KX-TGA171LAB 11.3. The Setting Method of JIG (Handset) 11.3.1. Preparation 11.3.1.1. Equipment Required • DECT tester: Rohde & Schwarz, CMD 60 is recommended. • Frequency counter: it must be precise to be able to measure 1Hz (precision; ± 4ppm). Hewlett Packard, 53131A is recommended.
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KX-TG1711LAB/KX-TGA171LAB 11.3.2.2. Batch file Setting Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG***** folder to your PC (example: D drive). <Example for Windows> Open a window of MS-DOS mode. On your computer, click [Start], select Programs (All Programs for Windows XP/Windows Server 2003), then click MS-DOS Prompt.
KX-TG1711LAB/KX-TGA171LAB 11.4. Adjustment Standard (Handset) When connecting the simulator equipment for checking, please refer to below. 11.4.1. Component View AF VOLT LOOP AF VOLT METER Simulator METER BELL Simulator Call - ID Dummy Handset Simulator DTMF Tester DECT Tester CTS60 GRY PUR P1.0...
KX-TG1711LAB/KX-TGA171LAB 11.5. Things to Do after Replacing IC Cautions: Since this page is common to each country, it may not apply to some models in your country. The contents below are the minimum adjustments required for operation. 11.5.1. Base Unit Before doing the following adjustment, be sure to do PC Setting (P.33) in The Setting Method of JIG (Base Unit).
KX-TG1711LAB/KX-TGA171LAB 11.6. RF Specification 11.6.1. Base Unit Item Value Refer to -. * TX Power More than 14 dBm ~ 26 dBm Check Point (Base Unit) (G) Modulation 340 kHz/div ~ 402 kHz/div Check Point (Base Unit) (H) Frequency Offset...
KX-TG1711LAB/KX-TGA171LAB 11.7. How to Check the Handset Speaker or Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. Is the value between (+) terminal and (–) terminal about 150Ω? Replace the new speaker.
KX-TG1711LAB/KX-TGA171LAB 12 Miscellaneous 12.1. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
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KX-TG1711LAB/KX-TGA171LAB 12.1.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-TG1711LAB/KX-TGA171LAB 12.2. How to Replace the Shield Case 12.2.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700°F ± 20°F (370°C ± 10°C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
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KX-TG1711LAB/KX-TGA171LAB 12.2.4. How to Install the Shield Case Note: • If you don’t have special tools (ex. Hot air disordering tool), conduct the following operations. • Shield case’s No. : PNMC1040Z 1. Put the shield case. 2. Solder the surroundings.
KX-TG1711LAB/KX-TGA171LAB 13 Schematic Diagram 13.1. For Schematic Diagram 13.1.1. Base Unit (Schematic Diagram (Base Unit)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. 2. This schematic diagram may be modified at any time with the development of new technology.
KX-TG1711LAB/KX-TGA171LAB 13.2. Schematic Diagram (Base Unit) +0V DC ON-HOOK +0V DC ON-HOOK +9.8V DC OFF-HOOK +0.7V DC OFF-HOOK +0V DC ON-HOOK +60V DC ON-HOOK +9.8V DC OFF-HOOK +10V DC OFF-HOOK LINE_DC 100k *R27 *R11 100k 3.9k *R24 330k 820k 680p...
(*1) This cable is fixed by attaching. Refer to How to Replace the Handset LCD (P.32). (*2) The rechargeable Ni-MH battery HHR-4MRT is available through sales route of Panasonic. (*3) Attach the spacer (No. 112) to the exact location described above.
KX-TG1711LAB/KX-TGA171LAB 15.4. Replacement Part List 15.4.1.2. Main P.C.Board Parts Note: 1. RTL (Retention Time Limited) (*1) When replacing IC1, IC3, make the adjustment using Note: PNZZTG1711LA. Refer to Base Unit (P.39) of Things to Do The “RTL” marking indicates that its Retention Time is after Replacing IC.
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KX-TG1711LAB/KX-TGA171LAB Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks ECUV1C474KBV 0.47 PNKK1053Z1 LID, BATTERY ABS-HB ECUE1H100DCQ 10p 15.4.2.2. Main P.C.Board Parts ECUE1A104KBQ 0.1 Note: ECUE1C153KBQ 0.015 (*1) Reconfirm the model No. written on the handset’s name ECUV1C104KBV 0.1...
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KX-TG1711LAB/KX-TGA171LAB Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks C117 ECUE1H100DCQ 10p XTB2+8GFJ TAPPING SCREW C120 ECUE1H100DCQ 10p 15.4.5. Fixtures and Tools C121 ECUE1H100DCQ 10p Note: C122 ECUE1H010CCQ 1p (*1) See The Setting Method of JIG (Base Unit) (P.33),...