Error Messages - Epson Stylus Pro 4000 Product Information

Error Messages

When a problem occurs, a message appears on the display and
the lights on the control panel come on or flash.
Message/
Light Light
CHANGE Paper
PAPER TYPE light on
COMMAND —
ERROR
FEED SHEET —
PAPER
FEED SHEET
—
PAPER
MANUALLY
FORBIDDEN —
MEDIA FROM
P. TRAY
INK LOW B Ink light
flashing
INK OUT B Ink light
on
INVALID INK B Ink light
CARTRIDGE on
LOAD PAPER Paper
light on
Explanation Response
Paper loaded Make sure you have
does not match replacement
the source cartridges available.
selected.
You're using the Press the
wrong printer button and hold it for
driver. 3 seconds to cancel
the print job. Make
sure you installed
the correct driver for
your printer.
Damaged data Press the
was sent to button and hold it for
printer. 3 seconds to cancel
the print job.
Cut sheet needs Load the sheet in
to be loaded the manual feed
manually. slot.
Cut sheet needs Load the sheet in
to be loaded the manual feed
manually. slot.
Ink cartridge(s) Make sure you have
are nearly empty replacement
(printing cartridges available
continues). (page 7).
Ink cartridge(s) Replace the ink
are empty cartridge(s) indicated
(printing stops). on the LCD panel
(page 7).
You tried to If you are installing
install the wrong ink cartrdiges for the
ink cartridge. first time, you must
install the cartridges
that came with your
printer.
If you are replacing
ink cartridges, check
the package and
product code. You
must use the ink
cartridges designed
for your printer.
Other cartridges will
not work.
Paper lever is in After you finish
the released loading paper, pull
position while the paper lever all
loading paper. the way forward, to
the secured
position.
Message/
Light
LOAD ROLL
PAPER
LOAD SHEET
PAPER IN P.
TRAY
LOWER INK
LEVERS
LOWER L (or
Pause
R) INK LEVER
MNT REQ
MNT TNK
NEAR FULL
Pause
MNT TNK
FULL
NO
BORDERLESS
WITH THIS
SIZE
NO MNT
TANK
NOT
STRAIGHT
RELOAD
NOZZLES
STILL
CLOGGED
OPTION I/F
ERROR
NO INK
CARTRIDGE
PAPER JAM
4/04
Epson Stylus Pro 4000
Light Explanation
Paper Paper source
light on setting in printer
software is
different from
control panel.
— One or both ink
levers are raised.
— A printer part will
need to be
replaced soon.
— The maintenance
tank is almost
full.
B Ink light The maintenance
on tank is full.
— Borderless
setting selected
for A2-size
sheets
(11.7" x 16.5").
— The maintenance
tank is not
installed.
Paper Cut sheet paper
light on is not loaded
straight.
— Head cleaning
did not clear the
nozzles.
— Wrong interface
card installed.
B Ink light Ink cartridge(s)
on not installed or
ink lever raised.
Paper Paper has
light jammed in the
flashing printer.
Epson Stylus Pro 4000 - 5
Response
Make sure the right
paper is loaded and
the paper source
setting is the same
on the control panel
and printer software.
Pull the lever or
levers down to lock
the ink cartridges.
Note the code
number and contact
Epson support.
Make sure you have
a replacement
maintenance tank
(page 11).
Replace the
maintenance tank
(page 11).
Change the setting
in the printer driver,
or load different-size
paper.
Make sure the
maintenance tank is
fully inserted
(page 11).
Load the paper
correctly.
Run the head
cleaning utility again.
If the nozzles are still
clogged, contact
Epson.
Turn off the printer
and remove the
card. See the
documentation that
came with the card.
Install ink cartridges
or lower the ink
lever (page 7).
Remove the
jammed paper.