Table of contents Safety .......... 4 Laundry.......... 33 General information...... 4 Preparing the laundry ..... 33 Intended use........ 4 Sorting laundry ....... 34 Restriction on user group.... 5 Degrees of soiling ...... 34 Safe installation ........ 5 Care symbols on the care labels ... 34 Safe use ........... 7 Detergents and care products..
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Cleaning the drum...... 42 Cleaning the detergent drawer .. 42 Descaling........ 43 Cleaning the drain pump.... 43 Cleaning the water outlet hose at the siphon........ 45 Cleaning the water inlet filter.. 46 Troubleshooting...... 48 Error code / Fault display / Sig- nal........... 48 Malfunctions ........ 49 Noise .......... 52 Problem with results....... 52 Leakage.......... 53 Odours.......... 54...
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter terial damage and damage to the ap- ▶...
en Environmental protection and saving energy Do not use cleaning products Add → Page 36 detergent based on ▶ with a high alcohol content. the laundry's degree of soiling. Do not use hard scouring pads ▶ For light to normal soiling, a smal- or cleaning sponges.
Installation and connection en Energy saving mode Installation and connection Installation and connec- If you do not use the appliance for an tion extended period, it automatically switches to energy-saving mode. All You can find out where and how best displays go out and Start/Reload to install your appliance here.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installation Washing machine location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins.
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Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
en Installation and connection Removing the transit bolts The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Notes ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sec- tions to ensure that you use the appliance safely.
Installation and connection en Lay the power cord as well as the Tools for assembly water inlet and water drain hose. Slide the appliance in and, at the You require the following tools for the same time, pull through the power assembly: cord, water inlet and water drain ¡...
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en Installation and connection ‒ Align the appliance using a spirit level. Mark on the top edge of the appli- → "Aligning the appliance", ance at the left-hand stop Page 23 Mark on the top edge of the appli- ance at the right-hand stop Using the mark for the top edge of the appliance on the inside of the door as a basis, mark the drill...
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Installation and connection en Insert the hinges into the holes and screw them in. Mark for the holes at the left-hand stop Screw on the counter plates for the magnetic catches. Insert the hinges into the appliance . Mark for the holes at the right-hand stop At the previously marked points, use a Forstner 35 mm drill to drill...
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en Installation and connection Vertically aligning the cabinet door ▶ Slide in the covering rail screw it in . Put the magnetic catches on the Horizontally aligning the cabinet appliance. door ▶ Aligning the cabinet door...
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Installation and connection en Installing the base panel Insert the spacers for the base panel. Measure dimension Z and dimen- Install the base panel. sion Y. Connect the appliance to the power supply → "Connecting the appliance to the electricity supply", Page 22. Screw the spacers in as per the di- mensions.
en Installation and connection ATTENTION! Connecting the appliance When draining, the water outlet hose Connect your appliance to the power is subject to water pressure and may supply, water inlet and water outlet. come loose from the installed con- nection point. Connecting the water inlet hose Secure the water outlet hose ▶...
Installation and connection en Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 37 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
en Display Display Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description – – – Rinse Hold Programme status End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 40 SpeedPerfect Short wash activated.
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 29. Button Selection Description Start/Reload...
en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
Laundry en Pour approx. 1 litre of tap water Press Start/Reload to start the pro- into compartment II. gramme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. Start the first wash cycle or set the programme selector to Off to switch off the appliance.
en Laundry – Separate items of laundry and To improve washing results and ▶ shake them out prevent discolouration, sort the – Wash large and small items of laundry according to the following laundry together criteria before washing. – Dab fresh stains with soapy wa- –...
Detergents and care products en Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ Only use liquid detergents that are Detergents and care products Detergents and care self-flowing ¡...
en Basic operation Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
Basic operation en If necessary, adjust the pro- Ensure that the drum is empty. gramme settings → Page 37. Separate the laundry and place it in the drum. Adjusting the programme set- Note: Ensure that there is no laun- dry trapped in the door. tings Close the door.
en Basic operation Insert the measuring aid. Fold the measuring aid down and click it into place. Insert the detergent drawer. Push in the detergent drawer. Adding detergent and care product Notes ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sec- tions to ensure that you use the appliance safely.
Basic operation en Push in the detergent drawer. Adding laundry Note: Please read the information in Starting the programme the Safety → Page 4 and Preventing Note: If you want to change the time material damage → Page 11 sections until the programme ends, set the to ensure that you use the appliance "Ready in"...
en Childproof lock Unloading the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. Open the door. Remove the laundry. Leave the door and detergent drawer open so that residual water can evaporate.
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of 1 (quiet)
en Cleaning and servicing Press Start/Reload and, at the Add washing powder. same time, turn the programme selector to position 2. Cleaning the detergent drawer a The display shows the current Note: Please read the information in value. the Safety → Page 4 and Preventing Set the programme selector to the material damage → Page 11 sections required position.
Cleaning and servicing en Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
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en Cleaning and servicing Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot.
Cleaning and servicing en Clean the interior, the thread on Before the next wash the pump cap and the pump hous- To prevent unused detergent from ing. flowing straight into the outlet in the next wash, run the Drain programme after you have emptied the drain pump.
en Cleaning and servicing Cleaning the water inlet filter Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
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Cleaning and servicing en Connect the water inlet hose and check for leaks.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Troubleshooting en Fault Cause troubleshooting The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶ kinked or jammed. not kinked or jammed. "E:35 / -10" There is water in the base Turn off the water tap.
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en Troubleshooting Fault Cause troubleshooting The programme does not Press Start/Reload to start the pro- start. gramme. → "Deactivating the childproof Childproof lock is activated. ▶ lock", Page 40 Finish in is activated. Check whether Finish in is activ- ▶ ated. → "Buttons", Page 28 Laundry is caught in the Open the door again.
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Troubleshooting en Fault Cause troubleshooting The water is not draining. The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 60 Water is not flowing in. De- You have not pressed Start/ Press Start/Reload.
en Troubleshooting Fault Cause troubleshooting Vibrations and movement of Transit bolts have not been Removing the transit bolts ▶ the appliance whilst spin- removed. ning. Drum does not turn, water Load detection is active. Not a fault – no action required. ▶...
Troubleshooting en Fault Cause troubleshooting Creasing. The wrong programme is se- Select the programmes that are ▶ lected for the type of fabric. suitable for the type of fabric. → "Programmes", Page 29 Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶...
en Troubleshooting Odours Fault Cause troubleshooting → "Cleaning the drum", Page 42 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 43 Detach the hoses.
en Transportation, storage and disposal Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
Customer Service en Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our Cus- If you have any queries on use, are tomer Service, your retailer or on our unable to rectify faults on the appli- website.
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en Customer Service ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according to our instructions; this also in- cludes correctly fitting the Aqua- Stop extension (genuine access- ory).
Consumption values en Consumption values Consumption values The following information is given according to the EU-Ecodesign-Regulation. The values given for programs other than the Eco 40-60 are indicative only and have been determined in accordance with the applicable standard EN60456. Programme Load Pro- Energy...
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en Technical specifications Length of the water in- 220 cm let hose Length of the water 220 cm outlet hose Length of the power 210 cm cord Max. draining height 100 cm Depending on the appliance specifications More information about your model can be found online at https://en- ergylabel.bsh-group.com .
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.