Additional Information; Troubleshooting - Sony SLV-EZ737AZ Operating Instructions Manual

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Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest
Sony service facility.
Symptom
The ?/1 ON/STANDBY
switch does not function.
The power is turned on but the
VCR does not operate.
The VCR is plugged in but the
display window remains dark.
The clock has stopped and
"– –:– –" appears in the
display window.
The playback picture does not
appear on the TV screen.
The picture is not clear.
The picture has no colour.
The picture rolls vertically
during picture search.
Remedy
• Connect the mains lead to the mains securely.
• Moisture condensation has occurred. Turn the power
off, unplug the mains lead and leave the VCR to dry
for over three hours.
• Set POWER SAVE in the USER SET menu to OFF
(see page 57).
• The clock stops if the VCR is disconnected from the
mains. Reset the clock (and timer).
• Make sure the TV is set to the video channel. If you
are using a monitor, set it to video input.
• If you made connections using the aerial cable only,
make sure the RF channel number is set correctly for
your area.
• Existing broadcasts may interfere with the VCR.
Reset the RF channel output of your VCR (see
page 17).
• Adjust the tracking with the TRACKING +/– buttons
on the VCR.
• The video heads are dirty (see the last page of
Troubleshooting). Clean the video heads using a
Sony video head cleaning cassette. If a Sony cleaning
cassette is not available in your area, have the heads
cleaned at your nearest Sony service facility (a
standard service charge will be required). Do not use
a commercially available liquid type cleaning cassette
other than Sony's, as it may damage the video heads.
• The video heads may have to be replaced. Consult
your local Sony service facility for more information.
• The COLOUR SYSTEM option in the USER SET
menu is set to the wrong position. Set the option to
conform to the system that the tape was recorded in.
• Adjust the vertical hold control on the TV or monitor.
continued
Additional Information
63

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