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TG1311_1313SA(e).book Page 18 Monday, September 29, 2008 11:18 AM
Useful Information
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section,
disconnect the base unit's AC adaptor and turn off the handset, then
reconnect the base unit's AC adaptor and turn on the handset.
Problem
Cause/solution
w is flashing.
L The handset is too far from the base
unit. Move closer.
L The base unit's AC adaptor is not
connected. Check the connections
(page 4).
L You are using the handset or base unit
in an area with high electrical
interference. Re-position the base unit
and use the handset away from
sources of interference.
L The handset registration is cancelled.
Register the handset to the base unit
(page 20).
18
Problem
Cause/solution
I cannot make or receive
L The base unit's AC adaptor or
calls.
telephone line cord is not connected.
Check the connections.
L The call bar feature is turned on. Turn it
off (page 13).
L You dialled a call restricted number
(page 15).
L The key lock feature is turned on. Turn
it off (page 10).
L The dialling mode may be set
incorrectly. Change the setting
(page 9).
The unit does not ring.
L The ringer volume is turned off. Adjust
the ringer volume (page 12).
The handset display is
L The handset is not turned on. Turn the
blank.
power on (page 6).
The handset will not turn
L Make sure that the batteries are
on.
installed correctly (page 5).
L Fully charge the batteries (page 6).
I have changed the
L Change the display language (page 8).
display language to a
language I cannot read.
A busy tone is heard
L The handset is too far from the base
when {C} is pressed.
unit. Move closer and try again.
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