Samsung Cricket Wireless Galaxy S8 User Manual
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Samsung Cricket Wireless Galaxy S8 User Manual

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Samsung Galaxy S8
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Summary of Contents for Samsung Cricket Wireless Galaxy S8

  • Page 1 Samsung Galaxy S8 User Manual...
  • Page 2 User manual...

  • Page 3: Table Of Contents

    Table of contents Features Meet Bixby Camera Security Night mode Expandable storage Water and dust resistance Getting started Device layout Assemble your device Accessories Start using your device Use the Setup Wizard Lock or unlock your device Accounts Transfer data from an old device Set up voicemail Navigation CKT_G950U_EN_UM_TN_SC1_041919_FINAL...
  • Page 4 Customize your home screen Edge screen Bixby Always On Display Flexible security Multi window Enter text Emergency mode Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders Samsung apps Galaxy Essentials Galaxy Apps Galaxy Wearable...
  • Page 5 Table of contents Samsung Health Samsung Members Samsung Notes Samsung Pay SmartThings Smart Switch Calculator Calendar Camera Clock Contacts Email Gallery Internet Messages My Files Phone Google apps Chrome...
  • Page 6 Table of contents Drive Gmail Google Maps Photos Play Movies & TV Play Music Play Store YouTube Carrier apps myCricket Visual Voicemail Settings Access Settings Search for Settings Connections Wi-Fi Bluetooth...
  • Page 7 Table of contents Phone visibility NFC and payment Airplane mode Mobile networks Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer MirrorLink Virtual Private Networks Private DNS Ethernet Sounds and vibration Sound mode Vibrations Volume Ringtone Notification sounds...
  • Page 8 Table of contents System sounds and vibration Dolby Atmos Equalizer Headset audio options Adapt sound Separate app sound Notifications Manage notifications Customize app notifications Smart alert Smart pop-up view Display Screen brightness Blue light filter Night mode Screen mode Font size and style Screen zoom Screen resolution...
  • Page 9 Table of contents Lift to wake Full screen apps Screen timeout Accidental touch protection Screen saver Smart stay Reduce animations One-handed mode Device maintenance Quick optimization Battery Storage and memory card Memory Language and input Date and time Troubleshooting Lock screen and security Screen lock types Clock and information...
  • Page 10 Table of contents Google Play Protect Find My Mobile Security update Samsung Pass Install unknown apps Secure Folder Secure startup Encrypt SD card Factory data reset password Set up SIM card lock View passwords Security update service Device administration Credential storage...
  • Page 11 Table of contents Accounts Add an account Account settings Synchronize accounts Remove an account Backup and restore Samsung Cloud Google settings Accessibility Screen Reader Visibility enhancements Hearing Enhancements Interaction and dexterity Advanced settings Installed services Other settings Help Manage game features...
  • Page 12 Talk to an agent Legal information Intellectual property Open source software Disclaimer of warranties; exclusion of liability Modification of software Notice from Cricket Samsung Knox Maintaining water and dust resistance Restricting children’s access to your mobile device Samsung Electronics America, Inc.

  • Page 13: Features

    Features Meet Bixby Bixby learns what you like to do and works with your favorite apps and services to help you get more done. See Bixby on page 30. Camera The camera on your device has several unique features. See Camera on page 56.

  • Page 14: Getting Started

    Getting started Device layout Assemble your device Start using your device...

  • Page 15: Device Layout

    Getting started Device layout Proximity sensors Front camera Iris scanner Iris detection light Volume keys Power key Bixby key Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 16 Getting started Microphone microSD/ SIM card tray Rear camera Flash Fingerprint scanner Heart rate sensor Speaker Headset jack Microphone USB charger/ Accessory port Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 17: Assemble Your Device

    Before turning on your device, charge it fully. NOTE  Use only charging devices and batteries that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.

  • Page 18: Accessories

    This usually does not affect the device’s lifespan or performance and is in the normal range of operation. Remove the device from the charger and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952/. Accessories Supported accessories for your device that are purchased separately, like a fast wireless charger or case with a cover, can be configured through Settings.

  • Page 19: Start Using Your Device

    Getting started Start using your device Use the Power key to turn your device on or off. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired. ◌   Press and hold the Power key.

  • Page 20: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 127. Power key Press to lock.

  • Page 21: Accounts

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 126. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.  1. From Settings, tap Accounts and backup >...

  • Page 22: Transfer Data From An Old Device

    Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 23: Set Up Voicemail

    Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.  1. From Phone, touch and hold the 1 key.  2. Follow the tutorial to create a password, record a greeting, and record your name.

  • Page 24: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them.
  • Page 25 Getting started Swipe Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 26 Getting started Drag and drop Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...
  • Page 27 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out.   Bring your thumb and forefinger together on the screen to zoom out.   Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 28 Getting started Touch and hold Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 29: Navigation Bar

    Getting started Navigation bar The Navigation bar, at the bottom of the screen, displays the navigation keys. Recent apps Back Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 30 Getting started Navigation gestures To make more space on the screen, you can hide the navigation keys, and instead use gestures to navigate the device. Simply swipe up on the screen where the navigation buttons used to display to navigate the device. ◌...

  • Page 31: Customize Your Home Screen

    Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here. You can set up additional Home screens, remove screens, change the order of screens, and choose a main Home screen. App icons You can use app icons to launch an app from any Home screen.
  • Page 32 Getting started Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons.  1. From a Home screen, touch and hold the screen.  2. Tap Themes to customize.  3. Tap View all to see downloaded themes.  4.
  • Page 33 Getting started Home screen settings Customize your Home and Apps screens.  1. From a Home screen, touch and hold the screen.  2. Tap Home screen settings to customize:  • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.
  • Page 34 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout.  1. From Settings, tap Display > Easy mode.  2. Tap Easy mode to enable this feature.  3.
  • Page 35 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate   Airplane mode Bluetooth active Wi-Fi active Location active NFC active  ...
  • Page 36 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 37 Getting started View the Notification panel You can access the Notification panel from any screen.  1. Drag the Status bar down to display the Notification panel.  2. Swipe down the list to see notification details.  • To open an item, tap it.  •...

  • Page 38: Edge Screen

    Getting started Edge screen The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. Edge panels Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information on the Edge screen. Edge panel handle Swipe to the center of the screen to...
  • Page 39 Getting started Configure Edge panels You can customize the Edge panels.  1. From the Edge screen, tap Edge panel settings.  2. Tap to enable the feature. The following options are available:  • Checkbox: Enable or disable each panel.  • Edit (if available): Configure individual panels.  •...
  • Page 40 Getting started Edge panel style Change the style of the Edge panel handle.  1. From the Edge screen, tap Edge panel settings.  2. Tap More options > Edge panel handle for the following options:  • Transparency: Drag the slider to adjust the transparency of the Edge panel handle.
  • Page 41 Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications while the device is turned over.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap to enable the feature.  3. Tap Show Edge lighting, and tap one of the following options:  •...

  • Page 42: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. Bixby Home The Bixby Home page displays customized content based on your interactions.

  • Page 43: Always On Display

    Getting started Gallery Bixby Vision can be used on pictures and images saved in the Gallery app.  1. From  Gallery, tap a picture to view it.  2. Tap Bixby Vision and follow the prompts. Internet Bixby Vision can help you find out more about an image you find in the Internet app.  1.

  • Page 44: Flexible Security

    Getting started AOD themes Apply custom themes for Always On Display.  1. From a Home screen, touch and hold the screen, and tap Wallpapers > AODs.  • Tap an AOD to preview and download it to My Always On Displays.  2. Tap View all to see downloaded AODs.  3.
  • Page 45 Iris scanner Use iris recognition as an alternative to entering passwords in certain apps. You can also use your irises to verify your identity when logging in to your Samsung account. For support, visit samsung.com/us/irisscanner. NOTE  The Iris scanner is not intended to be used as a medical device and the biometric data collected and stored locally by the mechanism is not intended to be used for any diagnostic, therapeutic, or preventative purposes.
  • Page 46   • Stay on Lock screen: When you unlock your device with iris recognition, stay on the Lock screen until you swipe the screen.   • Samsung Pass: Use your irises for identification when using supported apps.   • Samsung Pay: Use your irises to make payments quickly and securely.
  • Page 47 Biometrics and security > Fingerprints.   • Fingerprint unlock: Use your fingerprint for identification when unlocking your device.   • Samsung Pass: Use your fingerprint for identification when using supported apps.   • Samsung Pay: Use your fingerprints to make payments quickly and securely.

  • Page 48: Multi Window

    Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control  1.

  • Page 49: Enter Text

    Text can be entered using a keyboard or your voice. Expand toolbar ◌   Tap a field to display the Samsung keyboard.   • Tap Show predictive text to view suggested words while you type.   • Tap Show toolbar functions to view all keyboard options.
  • Page 50   • Keyboard layout and feedback: Customize the appearance and function of the keyboard.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 51 Use Samsung voice input Instead of typing, enter text by speaking. Settings  1. From the Samsung keyboard, tap Voice input.  2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 52: Emergency Mode

     • Keyboard language: Choose the language for the keyboard.  • Voice input language: Select the language for Samsung voice input.  • Hide offensive words: Hide potentially offensive words with asterisks.  • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 53 Getting started   Share my location: Send your location information to your emergency contacts.   Phone: Launch the call screen.   Internet: Launch the web browser.   –   Email: Launch the Email app. – ™   Maps: Launch Google Maps  ...

  • Page 54: Apps

    Apps Using apps Samsung apps Google apps Carrier apps...

  • Page 55: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded from Galaxy Apps and the Google Play store. ◌   From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.

  • Page 56: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list.  1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.  2. Release the app shortcut to create the folder.  •...

  • Page 57: Samsung Apps

      From Apps, tap More options > Galaxy Essentials. Galaxy Apps Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Apps. ◌   From Apps, tap Samsung folder >...

  • Page 58: Samsung Health

    For more information on proper wear and use, visit samsung.com/us/heartratesensor. Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen.

  • Page 59: Samsung Members

    Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store.

  • Page 60: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌   From Apps, tap Samsung folder >...
  • Page 61   • All notes: View all notes.    • Frequently used: Quick access to commonly used notes.   • Trash: View deleted notes.    • Categories: View notes by category.    • Settings : View settings for the Samsung Notes app. ...

  • Page 62: Samsung Pay

    NOTE  For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.
  • Page 63 Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint, iris, or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.

  • Page 64: Smartthings

    From Apps, tap Samsung folder > SmartThings, and sign in with your Samsung account. NOTE  Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support. Smart Switch Use Smart Switch to transfer contacts, photos, and other content from your old device.

  • Page 65: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌   From Apps, tap Calculator. Converter Convert between Scientific calculator measurements History View past calculations Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 66: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌   From Apps, tap Calendar. Change to other Go to today’s date calendar views Double-tap to edit event Create a new event Devices and software are constantly evolving —...
  • Page 67 Apps Add calendars Add your accounts to the Calendar app.  1. From Calendar, tap Menu.  2. Tap Settings > Add new account and select an account type.  3. Enter your account information and follow the prompts. TIP  Accounts may also support email, contacts, and other features. Create an event Use your Calendar to create events.

  • Page 68: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌   From Apps, tap Camera. TIP  If Quick launch is enabled, quickly press the Power key twice. Change settings Change Shooting Mode Record a video Switch cameras Open the Gallery app You can also swipe Take a picture...
  • Page 69 Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.  1. From Camera, set up your shot with the following features:  • Tap the screen where you want the camera to focus.  – When you tap the screen, a brightness scale appears. Drag the light bulb to adjust the brightness.
  • Page 70 Apps Record videos Record high-quality videos using your device.  1. From Camera, swipe right or left to change the shooting mode to Video.  2. Tap Capture to begin recording a video.  • To take a picture while recording, tap Capture.  •...
  • Page 71 Apps Configure shooting mode Allow the camera to determine the ideal mode for your pictures or choose from several shooting modes. ◌   From Camera, touch and hold a shooting mode.   • Food: Take pictures that emphasize the vivid colors of food.  ...
  • Page 72 Apps Camera settings Use the icons on the main camera screen and the settings menu to configure your camera’s settings. ◌   From Camera, tap Settings for the following options: Pictures   • Rear picture size: Choose resolution and aspect ratio for pictures captured with the rear camera.
  • Page 73 Apps   • Shooting methods:  – Press Volume key to: Use the Volume key to take pictures, record video, zoom, or control system volume.  – Voice control: Take pictures speaking key words.  – Floating shutter button: Add an extra shutter button that you can move anywhere on the screen.

  • Page 74: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌   From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn on or off an existing alarm Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 75 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified.  1. From Clock, tap Add alarm.  2. Tap the following items to configure an alarm:  • Time: Set a time for the alarm.  •...
  • Page 76 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Search Location Find a particular city Center the globe on your current location City View the current Globe time and add to your Drag to spin and see list of cities times around the...
  • Page 77 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.  1. From Clock, tap World clock.  2. Tap More options > Time zone converter.  3.

  • Page 78: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌   From Apps, tap Contacts > Create contact. Add contact’s photo You can take a new photo or select one from the Gallery Add, delete, and...
  • Page 79 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.  1. From Contacts, tap a contact.  2. Tap Edit.  3. Tap any of the fields to add, change, or delete information.  4.
  • Page 80 Apps  3. Tap either vCard file (VCF) or Text.  4. Choose a sharing method and follow the prompts. Groups You can use groups to organize your contacts. Create a group Create your own contact groups.  1. From Contacts, tap Menu > Groups.  2.
  • Page 81 Apps Send an email to a group Send an email to members of a group.  1. From Contacts, tap Menu > Groups, and then tap a group.  2. Tap  More options > Send email.  3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 82 Apps Export contacts Export contacts from your phone as vCard files (VCF).  1. From Contacts tap Menu > Manage contacts.  2. Tap Import/export contacts.  3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.

  • Page 83: Email

    Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page 9. ◌   From Apps, tap Email. Send the email Attach documents, images, and more message Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 84 Apps Create and send an email Compose and send email messages from your device.  1. From Email, tap Compose new email.  • Different email account may have additional steps and options.  2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 85 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌   From Email, tap for the following options:   • [Account name]: View email for only one email account.  ...

  • Page 86: Gallery

    Sort images into Custom collections of custom albums pictures and videos Pictures Shared Content organized Use your Samsung by date account to share pictures and videos Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 87 Apps View pictures Pictures stored on your device are viewable in the Gallery app.  1. From Gallery, tap Pictures.  2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  • To mark the picture as a favorite, tap Favorite.
  • Page 88 Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details.  1. From Gallery, tap Pictures.  2. Tap a video to view it. Swipe left or right to view other pictures or videos.  •...
  • Page 89 Apps Share pictures and videos Share pictures and videos from the Gallery app.  1. From Gallery, tap Pictures.  2. Tap More options > Share, and then tap pictures and videos to select them.  3. Tap Share, and then choose an app or connection to use for sharing your selection.
  • Page 90 Apps Palm swipe to capture a screenshot Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen.  1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture.

  • Page 91: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌   From Apps, tap Samsung folder > Internet. Add webpage...
  • Page 92 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌   From Internet, tap Tabs > New tab.   • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 93 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab.  1.

  • Page 94: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌   From Apps, tap Messages > Compose. Add attachment Send message Message search To quickly locate a message, use the search feature.  1.
  • Page 95 Apps Delete conversations You can remove your conversion history by deleting conversations.  1. From Messages, tap More options > Edit.  2. Tap each conversation you want to delete.  3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.

  • Page 96: My Files

    View and manage files stored on your device, including images, videos, music, and sound clips. ◌   From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 97 Apps File groups Files stored in the device are organized into the following groups:   Recent files: View recently accessed files. • –   This option displays if one or more files have been accessed recently.   Categories: View your files based on the file type. •...

  • Page 98: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌   From a Home screen, tap Phone. Access voicemail Messages Make a call Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 99 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌   From Phone, enter a number on the keypad and tap Call.
  • Page 100 Apps Answer a call When a call is received, the phone rings and the caller’s phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Answer to the right to answer the call.
  • Page 101 Apps Switch to headset or speaker ® Listen to the call using the speaker or through a Bluetooth headset (not included). ◌   Speaker to hear the caller using the speaker or tap Bluetooth to hear the caller using a Bluetooth headset. Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar.
  • Page 102 Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list.  1. From Phone, tap Recents.  2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
  • Page 103 Apps  3. Type in a name or number, or tap Add from Contacts to assign a contact to the number.  • The selected contact is displayed in the Speed dial number box. Make a call with Speed dial You can make a call using Speed dial. ◌...
  • Page 104 Apps Make an emergency call from a locked screen The emergency telephone number can be dialed even if the phone is locked, allowing anyone to use your phone to call for help in an emergency. When accessed from a locked screen, only the emergency calling feature is accessible to the caller. The rest of the phone remains secured.
  • Page 105 Apps Phone settings These settings allow you to modify settings associated with the Phone app. ◌   From Phone, tap  More options > Settings. TTY mode A teletypewriter (TTY) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities to communicate by telephone.

  • Page 106: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.

  • Page 107: Maps

    Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page 134. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account ™...

  • Page 108: Carrier Apps

    Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. myCricket Access billing, make a quick payment, view usage and access support from the palm of your hand. Visual Voicemail View and play voicemail messages, easily save important numbers to your Favorites list, and respond by calling or texting.

  • Page 109: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...

  • Page 110: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings.   Drag down the Status bar, and then tap Settings. —   From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  1.
  • Page 111 Settings  3. Enter information about the Wi-Fi network:  • Network name: Type the exact name of the network.  • Security: Select a security option from the list, and enter the password if required.  • Auto reconnect: Choose this option if you want to automatically reconnect to this network whenever you are in range.

  • Page 112: Bluetooth

    Settings Wi-Fi  Direct Wi-Fi Direct uses Wi-Fi to share data between devices.  1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi.  2. Tap Wi-Fi Direct.  3. Tap a device, and then follow the prompts to connect. TIP  When sharing a file, tap Wi-Fi Direct to use this feature.

  • Page 113: Phone Visibility

    Settings Unpair from a Bluetooth device When you unpair from a Bluetooth device, the two devices no longer recognize each other.  1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth.  2. Tap Settings next to the device, and then tap Unpair. TIP  You will need to pair with the device again in order to connect to it.

  • Page 114: Nfc And Payment

     • To set another payment app as the default, tap Others, and then tap the app you prefer. TIP  NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments.

  • Page 115: Airplane Mode

    Settings Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features.  1. From Settings, tap Connections > Airplane mode.  2. Tap to enable this feature. Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data.

  • Page 116: Mobile Hotspot

    Settings Turn on Data saver Use Data saver to reduce your data consumption by preventing selected apps from sending or receiving data in the background.  1. From Settings, tap Connections > Data usage > Data saver.  2. Tap to turn on Data saver.  •...
  • Page 117 Settings Allowed devices list Create a custom list of devices that are allowed to connect to your Mobile hotspot.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap  More options > Allowed devices, and then tap Add to enter the other device’s Device name and MAC address.

  • Page 118: Tethering

    Settings Tethering You can use tethering to share your device’s Internet connection with another device.  1. From Settings, tap Connections > Mobile hotspot and tethering.  2. Connect the computer to the device using a USB cable, and then tap USB tethering. NOTE  The other device does not need Wi-Fi to use this sharing method.

  • Page 119: Mirrorlink

    Settings MirrorLink ™ If your car is compatible with MirrorLink you can mirror your device’s display on your car’s entertainment and information screen using a USB connection. Visit mirrorlink.com to learn more.  1. Connect your device to your car’s system using the USB cable.  2.

  • Page 120: Private Dns

    Settings Private DNS You can configure your device to connect to a private DNS host.  1. From Settings, tap Connections > More connection settings > Private DNS.  2. Tap one of the available options to configure a private DNS connection.  3. Tap Save. Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network.

  • Page 121: Vibrations

    Settings TIP  Use the sound mode setting instead of the volume keys to change the sound mode without losing your customized sound levels. Easy mute Quickly mute sounds by covering the screen or turning the device over. ◌   From Settings, tap Advanced features >...

  • Page 122: Ringtone

    Settings Media volume limiter Limit the maximum output of the device’s volume while using headphones or Bluetooth speakers (not included).  1. From Settings, tap Sounds and vibration > Volume.  2. Tap  More options > Media volume limiter.  3. Tap to enable this feature.  ...

  • Page 123: System Sounds And Vibration

      • Dialing keypad tone: Play a tone when dialing numbers on the Phone keypad.   • Keyboard sound: Play a sound when typing with the Samsung keyboard.   • Keyboard vibration: Vibrate when typing with the Samsung keyboard.   • Touch vibration: Vibrate when you tap navigation buttons or touch and hold items on the screen.

  • Page 124: Headset Audio Options

    Settings Headset audio options Enhance the sound resolution of music and videos for a clearer listening experience. These features are only available with a headset connected. ◌   From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects, and tap an option to turn it on:  ...

  • Page 125: Notifications

    Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications You can configure notifications from apps and services. ◌   From Settings, tap Notifications.   • App icon badges: Identify which apps have active notifications with badges that appear on their icons.

  • Page 126: Smart Alert

    Settings Smart alert You can set the device to notify you about missed calls and messages by vibrating when you pick it up. ◌   From Settings, tap Advanced features > Motions and gestures > Smart alert, and tap to enable. Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view.

  • Page 127: Blue Light Filter

    Settings Blue light filter The Blue light filter can help you sleep better if you use your device at night. You can set a schedule to automatically turn this feature on and off. ◌   From Settings, tap Display > Blue light filter, and then choose one of the following options:  ...

  • Page 128: Font Size And Style

    Settings Font size and style You can change the font size and style to customize your device. ◌   From Settings, tap Display > Font size and style for the following options:   • Drag the Font size slider to adjust the size of text.  ...

  • Page 129: Full Screen Apps

    Settings Full screen apps You can choose which apps you want to use in the full screen aspect ratio. ◌   From Settings, tap Display > Full screen apps and tap apps to enable this feature. Screen timeout You can set the screen to turn off after a set amount of time. ◌...

  • Page 130: Smart Stay

    Settings Smart stay Smart stay uses the front camera to detect your face so that the screen stays on while you are looking at it. ◌   From Settings, tap Advanced features > Motions and gestures > Smart stay, and tap to enable the feature. Reduce animations Decrease certain motion effects, such as when opening apps.

  • Page 131: Device Maintenance

    Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization The quick optimization feature improves device performance through the following actions:   Identifying apps that use excessive battery power and clearing unneeded items •...

  • Page 132: Storage And Memory Card

    Settings Storage and memory card View the device memory and usage. You can also mount, unmount, or format an optional memory card (not included). Device storage Quickly optimize your device’s memory, increasing available memory. ◌   From Settings, tap Device care > Storage > Clean now. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting.

  • Page 133: Memory

    Settings Format a memory card When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes ALL stored files.  1. From Settings, tap Device care > Storage.  2.
  • Page 134 Settings Default keyboard You can select a default keyboard for your device’s menus and keyboards. Additional keyboards can be downloaded from the Google Play store.  1. From Settings, tap General management > Language and input.  2. Tap Default keyboard, and select a keyboard. Google Voice typing Speak rather than type your text entries using Google voice typing.
  • Page 135   From Settings, tap General management > Language and input > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.

  • Page 136: Date And Time

    Settings Primary mouse button You can define which mouse button that you favor as primary.  1. From Settings, tap General management > Language and input.  2. Tap Primary mouse button, and choose either Left or Right. Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually.
  • Page 137 Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.  1.
  • Page 138 Settings Factory data reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.

  • Page 139: Lock Screen And Security

    You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION  Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.

  • Page 140: Clock And Information

    Settings  2. Tap to enable showing notifications on the lock screen. The following options are available:  • View style: Display notification details or hide them and show only an icon.  • Hide content: Do not show notifications in the notification panel.  •...

  • Page 141: Google Play Protect

    To access your device remotely, visit findmymobile.samsung.com.  1. From Settings, tap Biometrics and security > Find My Mobile.  2. Tap Add Samsung account and follow the prompts. The following options are available:   Remote controls: Turn on to access your device remotely.

  • Page 142: Security Update

    Samsung Pass Use Samsung Pass to access your favorite services with biometric data. You must sign in to your Samsung account to use Samsung Pass. Visit samsung.com/us/support/owners/app/samsung-pass to learn more.

  • Page 143: Secure Startup

    Settings Secure startup You can protect your device by requiring a PIN, pattern, or password when your phone is turned on. TIP  A secure screen lock (Pattern, PIN, Password, or Fingerprints) is required to use Secure startup. ◌   From Settings, tap Biometrics and security >...

  • Page 144: Set Up Sim Card Lock

    Settings Set up SIM card lock You can set up a PIN to lock your SIM card, which prevents unauthorized use of your SIM card if someone attempts to use it another device. ◌   From Settings, tap Biometrics and security > Other security settings > Set up SIM card lock and follow the prompts.

  • Page 145: Credential Storage

    Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌   From Settings, tap Biometrics and security > Other security settings for the following options:   • Storage type: Select a storage location for credential contents.  ...

  • Page 146: Location

    Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device.  1. From Settings, tap Biometrics and security > Location.  2. Tap to turn on Location services.  3. Tap Improve accuracy to use other connections for determining your location:  •...

  • Page 147: App Permissions

     2. Tap next to the apps you want to be notified about. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems.  1. From Settings, tap Biometrics and security > Send diagnostic data.

  • Page 148: Accounts

    Settings Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Add an account You can add and sync all your email, social networking, and picture and video sharing accounts.

  • Page 149: Remove An Account

    From Settings, tap Accounts and backup > Backup and restore for options:   • Back up data: Configure your Samsung account to back up your data.   • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.

  • Page 150: Samsung Cloud

    Accounts and backup > Samsung Cloud.   If a Samsung account has not been added, the screens explain how to create or sign in to your account.  2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud.

  • Page 151: Visibility Enhancements

      • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.

  • Page 152: Hearing Enhancements

    Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌   From Settings, tap Accessibility > Visibility enhancements and tap an option:   • Magnifier window: Magnify content shown on the screen.  ...

  • Page 153: Interaction And Dexterity

    ◌   From Settings, tap Accessibility > Hearing enhancements and tap an option:   • Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available.   • Google subtitles (CC): Use Google subtitles with multimedia files when available.   • Speech-to-text: Use the microphone to record speech and convert it to text.

  • Page 154: Advanced Settings

    Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Answering and ending calls:  – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (not included).

  • Page 155: Installed Services

    Settings Direct access ◌   From Settings, tap Accessibility > Advanced settings and tap an option:   • Power and Volume up keys: Configure selected Accessibility settings to open by quickly pressing the Power and Volume up keys at the same time.  ...

  • Page 156: Manage Game Features

    Settings Manage game features Automatically arrange all your games in one place. For more information on Game Launcher, visit samsung.com/us/support/owners/app/game-launcher. ◌   From Settings, tap Advanced features > Game Launcher. Dual messenger Use two separate accounts for the same app.  1. From Settings, tap Advanced features >...

  • Page 157: Learn More

    Learn more Learn more   Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Tips samsung.com/us/support/tips Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter...

  • Page 158: Legal Information

    1-800-SAMSUNG (726-7864) and providing the applicable information. For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the Terms & Conditions, included with the Product. Find legal information online The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA), and Health &...

  • Page 159: Intellectual Property

    The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA) and Health & Safety Information are also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” section, for example:  ...

  • Page 160: Disclaimer Of Warranties; Exclusion Of Liability

    Samsung to service this Product. In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the Product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.

  • Page 161: Notice From Cricket

    Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 162 Legal information This device is rated IP68 using the Ingress Protection rating system. Your device has been tested in a controlled environment and shown to be water and dust resistant in certain circumstances (meets requirements of classification IP68 as described by the international standard IEC 60529 – Degrees of Protection provided by Enclosures [IP Code];...

  • Page 163: Restricting Children's Access To Your Mobile Device

    Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2019 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 164 Legal information Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory.

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