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Parts and Controls
Touch screen
Touch (tap) an icon, item, control button, etc., on the screen to operate your
"WALKMAN. "
Microphone
Use to make voice recordings.
HOME button
Press to display the Home menu.
Press and hold to place your "WALKMAN" into standby mode.
Headphone jack
WM-PORT jack
Connect the USB cable (supplied), or peripheral devices (not supplied).
/ buttons
Bluetooth indicator
VOL +*
/– button
1
HOLD switch
*
button
1
Strap hole
RESET button
Use a small pin, etc.
*
1
There are tactile dots. Use them to help with button operations.
Troubleshooting
Symptom
Cause/Remedy
If your "WALKMAN" does not function as expected, try the following steps to
Your "WALKMAN"
The USB cable is not connected to a USB connector
resolve the issue.
cannot charge the
on your computer properly.
1
battery.
Disconnect the USB cable, and then reconnect it.
Find the symptoms of the issue in "Troubleshooting" in the
Use the supplied USB cable.
User Guide (HTML document), and try any corrective
The battery is charged in an ambient temperature out
of the range of 5 °C (41 °F) to 35 °C (95 °F).
actions listed.
You cannot charge the battery when the
For details on connecting to a computer, see the tables on the right.
appears. Charge the battery in an ambient
2
temperature of 5 °C (41 °F) to 35 °C (95 °F).
Connect your "WALKMAN" to your computer to charge the
The computer is not on.
battery.
Turn on the computer.
You may be able to resolve some issues by charging the battery.
Your computer has entered Sleep or Hibernation
status.
3
Press the RESET button with a
RESET button
Release the computer from Sleep or Hibernation
small pin, etc.
status.
A USB hub is being used.
Before resetting your "WALKMAN, " check
Connecting your "WALKMAN" via a USB hub may
that no song, video, etc. is being played back.
not work. Connect your "WALKMAN" to your
You can then reset your "WALKMAN" safely.
computer using the USB cable (supplied).
4
The operating system installed on the computer is not
Check information on the issue in
supported by your "WALKMAN. "
the Help of each software.
To charge your "WALKMAN, " connect your
"WALKMAN" to a computer with the operating
5
Look up information on the issue
system that is supported by your "WALKMAN. "
on one of the customer support Web sites.
You have not used your "WALKMAN" for more than
a year.
About the customer support Web sites, see "For the latest information".
Depending on the conditions under which your
6
If the approaches listed above fail to resolve the issue,
"WALKMAN" is used, the battery may have been
deteriorated. Consult your nearest Sony dealer.
consult your nearest Sony dealer.
[Connected USB. The
The USB cable is not connected to a USB connector
player cannot be
on your computer properly.
operated.] or [Connected
Disconnect the USB cable, and then reconnect it.
USB (MTP). The player
Use the supplied USB cable.
cannot be operated.]
A USB hub is being used.
does not appear when
Connecting your "WALKMAN" via a USB hub may
connected to the
not work. Connect your "WALKMAN" directly to
computer with the USB
your computer using the USB cable (supplied).
cable (supplied) (The
The USB connector on your computer may have a
computer does not
problem.
recognize your
Connect your "WALKMAN" to another USB
"WALKMAN").
connector on your computer.
Symptom
Cause/Remedy
To initialize (format) your "WALKMAN"
[Connected USB. The
When you use your "WALKMAN" for the first time,
You can format the built-in flash memory of your "WALKMAN. " If the
player cannot be
or when the battery is low, it may take your
operated.] or [Connected
"WALKMAN" about 30 seconds to display the
memory is formatted, all files including the User Guide (HTML document)
USB (MTP). The player
message after connected to a computer. This is not a
will be erased and all setting values returned to their defaults. Be sure to verify
cannot be operated.]
malfunction.
the files stored in memory prior to formatting, and then export any necessary
does not appear when
The software authentication may be performed and it
files to the hard disk of your computer or other device beforehand.
icon
connected to the
may take rather a long time. Wait for a while.
1
computer with the USB
The software installation has been failed.
Press the HOME button to display the Home menu.
cable (supplied) (The
Reinstall the software by using the installer. The
2
Select
[Settings] – [Common Settings] – [Reset/
computer does not
imported data will remain untouched.
recognize your
The computer is running another software other than
Format] – [Format] – [Yes] – [Yes] in this order.
"WALKMAN").
the one used for transferring.
When initialization finishes, [Memory formatted.] appears.
(Continued)
Disconnect the USB cable, wait a few minutes, and
reconnect it. If the problem persists, disconnect the
Note
USB cable, restart the computer, and then
reconnect the USB cable.
Do not format the built-in flash memory using Windows Explorer. If you
Your "WALKMAN"
A USB hub or USB extension cable is being used.
format the built-in flash memory, format it on your "WALKMAN. "
becomes unstable while
Connecting your "WALKMAN" via a USB hub or
it is connected to the
extension cable may not work. Connect your
computer.
"WALKMAN" directly to your computer using the
USB cable (supplied).
When double-clicking
Install the bundled software after installing Windows
[Setup.exe] to install the
Media Player 11 or later. For details on Windows
bundled software,
Media Player, refer to the following web site:
[Setup.exe] does not
http://support.microsoft.com/
execute, and the
Properties window
opens.
Precautions
Hereby, Sony Corp., declares that this equipment is in compliance with the essential
About the headphones
requirements and other relevant provisions of Directive 1999/5/EC.
Avoid playing the unit at so loud a volume that extended play might affect your hearing.
For details, please access the following URL:
At a high volume outside sounds may become inaudible. Avoid listening to the
http://www.compliance.sony.de/
unit in situations where hearing must not be impaired, for example, while
driving or cycling.
Norway
Use of this radio equipment is not allowed in the geographical area within a radius
License and Trademark Notice
Refer to the User Guide (HTML document).
of 20 km from the centre of Ny-Alesund, Svalbard.
Excessive sound pressure from earphones and headphones can cause hearing loss.
For the latest information
Do not expose the batteries (battery pack or batteries installed) to excessive heat such as
If you have any questions or issues with this product, or would like information on
sunshine, fire or the like for a long time.
compatible items with this product, visit the following web sites.
For customers in the USA:
Rated current consumption 500 mA
http://www.sony.com/walkmansupport
For customers in Canada:
For users in France
http://www.sony.ca/ElectronicsSupport/
When replacing the headphones/earphones, please refer to the model of the headphones/
For customers in Europe:
earphones adapted to your unit that appears below.
http://support.sony-europe.com/DNA
MDR-EX0300
For customers in Latin America:
http://www.sony-latin.com/index.crp
At high volume, prolonged listening to the personal audio player can
For customers in other countries/regions:
damage the user's hearing.
http://www.sony-asia.com/support
For customers who purchased the overseas models:
Owner's Record
http://www.sony.co.jp/overseas/support/
The model and serial numbers are located on the back of the player. Record
them in the space provided below. Refer to these numbers in the spaces whenever you call
upon your Sony dealer regarding this product.
Model No. ________________________
Serial No. ________________________
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