Troubleshooting - Philips 7000 Series User Manual

9 Troubleshooting

Warning
• Never remove the casing of the product
To keep the warranty valid, never try to repair
the device yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips webpage (ww.philips.
com/support). When you contact Philips, make
sure that the device is nearby and the model
number and serial number are available.
No power
• Make sure that the AC power plug of the
unit is connected properly.
• Make sure that there is power at the AC outlet.
No sound
• Adjust the volume.
No response from the unit
• Disconnect and reconnect the AC power
plug, then turn on the unit again.
Poor radio reception
• Keep the clock radio away from other
electronic devices to avoid radio
interference.
• Fully extend and adjust the position of the
antenna.
Alarm does not work
• Set the clock/alarm correctly.
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11
Clock/alarm setting erased
• Power has been interrupted or the power
plug has been disconnected.
• Reset the clock/alarm.
Poor audio quality through Bluetooth
connection
• The Bluetooth reception is poor. Move
the Bluetooth enabled device closer to
this unit or remove any obstacle between
them.
• The Bluetooth function is not enabled on
your device. Refer to the user manual of
your device to find out how to enable
Bluetooth.
• This unit is connected with another
Bluetooth enabled device. Disconnect and
try again.