Software Problems; Recovery; Restore System Files And Settings To An Earlier Point; Restore Your Files From A Backup - Lenovo IdeaCentre AIO 3 User Manual

Problem
The playback is slow or choppy.
A message indicating invalid disc or no disc
found is displayed.

Software problems

Problem
Some programs do not work as expected.

Recovery

This section introduces the recovery information of the Windows 10 operating system. Ensure that you read
and follow the on-screen recovery instructions. The data on your computer might be deleted during the
recovery process. To avoid data loss, make a backup copy of all the data that you want to keep.

Restore system files and settings to an earlier point

1. Go to Control Panel and view by large icons or small icons.
2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions.

Restore your files from a backup

Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your
data earlier with the tool.
1. Go to Control Panel and view by large icons or small icons.
2. Click File History ➙ Restore personal files. Then, follow the on-screen instructions.
Solution
• Disable any background programs, such as AntiVirus or Desktop
Themes.
• Ensure that video resolution is less than 1152 x 864 pixels.
• Ensure that the disc is in the drive with the shiny side of the disc
facing down.
• Ensure that video resolution is less than 1152 x 864 pixels.
• Ensure that the DVD or CD is inserted into an appropriate optical
drive. For example, do not insert a DVD into a CD-only drive.
Solution
1. Check whether the problem is caused by a program.
a. Ensure that the software is compatible with the computer.
Refer to the information supplied with the software for more
information.
b. Verify that other software works correctly on the computer.
c. Verify that the software you are using works on another
computer.
2. If the problem is caused by a program:
• Refer to the printed documentation that comes with the
program or the help system of the program.
• Update the program.
• Uninstall the program and then reinstall it. To download a
program that is preinstalled on your computer, go to
pcsupport.lenovo.com
.
Chapter 4
and follow the on-screen instructions.
Troubleshooting, diagnostics, and recovery
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