Troubleshooting Guide - Toro TBC HH User Manual

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Troubleshooting Guide

Problem: Communication "ERROR" whe using IR.
Possible -Cause: - Programming -a -non -Toro -controller, -while -in -Toro -mode.
Solution: - Change -the -Toro N -setting -to -Toro Y -in -the -TBC
retry -communication.
Possible -Cause: - Low -Battery -Power -in -Either -TBC
Solution: - Look -at -Battery -Indicator -and -replace -if -showing -low.
Possible -Cause: - Improper -Battery -Connection.
Solution: - Verify -that -the -batteries -are -connected -properly.
Possible -Cause: - There -is -debris -on -either -IR -connector.
Solution: - Clean -debris -from -both -the -TBC
interfaces.
Possible -Cause: - TBC
TM
Solution: - Reset -the -TBC
controller, -ground -the -lead -terminals -fo -the -controller -for -1 -
minute. -Reinstall -batteries.
Possible -Cause: - The -IR -cable -has -been -damaged -and -has -a -short.
Solution: - Obtain -a -new -IR -cable -from -your -dealer -and -replace -the - -
damaged -cable.
Problem: Communication "ERROR" when using the radio.
Possible -Cause: - The -TBC
do -not -match.
Solution: - Reset -the -Controller -by -removing -the -batteries. -See -Hand-
Held Programmer Setup -on -page -5 -and -Controller Setup -
on -page -7.
Possible -Cause: - You -may -be -too -far -away -from -the -TBC
Solution: - Move -Closer -to -the -TBC
or -use -the -IR -cable -to -communicate.
Possible -Cause: - There -may -be -too -much -radio -interference -from -other -devices.
Solution: - Move -Closer -to -the -TBC
or -use -the -IR -cable -to -communicate.
Possible -Cause: - Toro -TBC
Solution: - Consult -your -Toro -dealer -for -a -list -of -compatible -controllers.
Problem: Not able to find program features.
Possible -Cause: - You -may -be -in -the -TORO N -mode.
Solution: - Change -setting -to -TORO Y -and -send -transmission. - -This -will -
set -the -controller -to -the -Toro -feature -set.
Possible -Cause: - You -are -trying -to -program -a -non -Toro -controller -unit.
Solution: - To -use -the -advanced -Toro -Features, -you -must -use -a -Toro -
TBC
TM
Possible -Cause: - You -may -not -have -the -correct -controller -type -set -in -the - -
controller.
Solution: - You -need -to -select -Toro N -for -non -Toro -controllers, -and -Toro
Y -for -TBC
Problem: Valves don't turn on immediately.
Possible -Cause: - The -Controller -may -be -in -a -"low -charge" -mode -where -it -can -
take -up -to -1 -minute -to -send -the -charge -to -the -solenoid.
Solution: - This -is -normal -operation -when -the -batteries -are -low. - -To -
improve -the -response -time, -replace -with -fresh -batteries.
Possible -Cause: - You -have -scheduled -two -programs -to -start -at -the -same -time.
Solution: - The -TBC
station -will -be -delayed, -but -will -fire -within -1 -minute -of -the -first.

TM
WP -may -be -responding.
WP -by -removing -the -batteries -from -the - -
TM
HH -Programmer -I.D. -and -Controller -Number -codes -
TM
WP -and -send -transmission -again, -
TM
WP -and -send -transmission -again, -
TM
HH -is -not -compatible -with -the -system.
TM
WP -controller.
WP -and -transmit -to -the -controller.
TM
WP -will -only -fire -one -station -at -a -time, -the -second -
TM
HH -and -
TM
HH -or -TBC WP.
TM TM
WP -and -TBC HH -IR - -
TM
WP.
TM