Philips BFL2114/27 Series Professional Installation Manual
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Philips BFL2114/27 Series Professional Installation Manual

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Find information at
http://www.philips.com/support/
Get support at
https://www.philips.com/pds/support/
Professional Installation Manual
Status:
Release
Version:
1.0
Date:
December 2020
Author:
Gerrit Weiden / Mark Laramie
xxBFL2114/27

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Summary of Contents for Philips BFL2114/27 Series

  • Page 1 Find information at http://www.philips.com/support/ Get support at https://www.philips.com/pds/support/ Professional Installation Manual xxBFL2114/27 Status: Release Version: Date: December 2020 Author: Gerrit Weiden / Mark Laramie...

  • Page 2: Version History

    Version history: Version Date Author Changes: 09/12/2020 Mark Laramie Adapted First version Europe Installation manual xxBFL2114 created by Gerrit Weiden for US. - 1 -...

  • Page 3: Table Of Contents

    Table of Contents Version history: ........................... - 1 - General information ........................- 8 - Notice ..........................- 8 - Help and support ......................... - 8 - Definitions, Acronyms and Abbreviations ................- 9 - How to navigate, open menu’s and make selections ............- 9 - Requirements before starting the installation of a TV ..............
  • Page 4 General information ......................- 29 - 6.1.1 Store settings in the Professional Settings menu ............- 29 - 6.1.2 Professional session ....................- 29 - 6.1.3 Exit Professional menu after installing apps ............. - 29 - Overview ..........................- 30 - Upgrade and Clone ......................
  • Page 5 Android Settings ........................ - 78 - 6.17 Reset ..........................- 79 - Professional setting wizards ...................... - 80 - Philips Home Dashboard configuration ................- 80 - 7.1.1 Show Account Icon ....................- 81 - 7.1.2 Show Assistant Icon ....................- 81 - 7.1.3...
  • Page 6 7.5.3 Reorder channels ..................... - 105 - 7.5.4 Blank/Unblank channels ..................- 105 - 7.5.5 Remove channels..................... - 106 - 7.5.6 Re-number channels....................- 106 - Channel installation wizard ..................... - 107 - 7.6.1 Install RF channels ....................- 107 - 7.6.2 Install OTT channels and TIF Channels ..............
  • Page 7 8.5.2.1 Internet Hotspot ...................... - 120 - 8.5.2.2 Weather ........................- 120 - 8.5.2.3 Talkback ........................- 121 - 8.5.3 Personal ........................- 121 - Top icons.......................... - 123 - 8.6.1 Google account ......................- 123 - 8.6.2 Set alarm ........................- 123 - 8.6.3 Weather ........................
  • Page 8 12.2.3 Add an IP channel in the ChannelList.xml ............... - 137 - 12.3 RoomSpecificSettings in the clone file ................- 137 - 12.4 LocalCustomDashboard in the clone file ................. - 138 - 12.5 Edit the T&C for hotspot ....................- 138 - 12.6 Capture logs from TV on USB ..................

  • Page 9: General Information

    1. General information In this document, you can find information on how to install the Philips Professional TV’s from the xxBFL2114 and xxHFL6114U range. This document is intended for the System Integrator or the responsible technician of the location this device will be placed. You will find descriptions on what functions these platforms support and how to use them.

  • Page 10: Definitions, Acronyms And Abbreviations

    Closed Caption CDB: CustomDashBoard HTTP: Hyper Text Transfer Protocol IIC: Instant Initial Cloning Infrared JAPIT: ‘JSON API for TV’ is the API specification to control the Philips TV JEDI: Java Enterprise Display Interface LCN: Logical Channel Number MegaByte MHz: Megahertz MRC:...

  • Page 11: Requirements Before Starting The Installation Of A Tv

    2. Requirements before starting the installation of a TV Before starting the installation, make sure that you have everything you need at hand. You need a USB device and a remote control. 2.1 Remote control 2.1.1 Master remote control 22AV9573A or 22AV9574A It’s best to use the green RC as it has specific functions for this product range but the orange RC can still be used as well.

  • Page 12: Guest Remote Control 22Av1905A Or 22Av1905B

    2.1.2 Guest remote control 22AV1905A or 22AV1905B 22AV1905A 22AV1905B Note: The 22AV1905B remote control can be ordered as an accessory if you would already have a 22AV1905A (2019) and would like to replace it with the same remote control but with the Netflix button.

  • Page 13: Accessory Remote Controls

    2.1.3 Accessory remote controls 22AV1604B 22AV1601B 22AV2005B 22AV2025B Healthcare RC Easy RC Digit RC Voice RC Note: previous RC’s with digits will NOT work with the 5014/6014 TV series as the code sent by the RC for some keys is different. If your customer needs digit keys on a remote, one of above remote controls is to be used and not any other previous RC.

  • Page 14: How To Set The Multi Rc For The Guest Rc 22Av1905A Or 22Av1905B

    2.1.4.2 How to set the multi RC for the guest RC 22AV1905A or 22AV1905B You can use the guest RC for multi RC. More details can be found in the ‘Professional settings’ chapter. You can program this RC by pressing 2 buttons at the same time for 8 seconds. Below you can find a table how to match the TV settings and the settings as they can be used in the guest RC: - 13 -...

  • Page 15: How To Reset A Guest Rc To The Default Settings

    Mode: Buttons combination: Blue (default) “Home” and “Blue” Yellow “Home” and “Yellow” Red “Home” and “Red” Green “Home” and “Green” 0 “Home” and “Clock” 1 “Home” and “Channels” 2 “Home” and “Arrow up” 3 “Home” and “TV” 4 “Home” and “Arrow left” 5 “Home”...

  • Page 16: Professional Settings Menu

    Below you can find a table how to match the TV settings and the settings as they can be used in the guest RC for RC6: Mode: Buttons combination: Blue (default) “Home” and “Volume down” Yellow “Home” and “Channel down” Red “Back”...

  • Page 17: Software Upgrade

    2.3 Software upgrade For the best guest experience, it is highly recommended to use the latest software version available. Go to: http://www.philips.com/support/  Select your country, enter the model number and download the latest software version available from the support page ...

  • Page 18: Clone Folder Structure

    2.4 Clone folder structure Below you can find the menu structure of a clone file. The content of this will be the same between xxHFL5014 and xxHFL6014 TV’s. This also means that you can clone the data from xxHFL5014 in xxHFL6014 and vice versa without having to change the folder name.

  • Page 19: Find Out The State Of The Tv

    3. Find out the state of the TV It is important to know if a TV is in Virgin mode (out of the box) or installed before. When installing a newly bought TV, it will be in virgin mode. 3.1 Virgin mode If you can see below screen, you know that the TV is in ‘out of the box’...
  • Page 20 Note: When you enter the CSM menu using the key code a text file (CMS.txt) will be written to your USB memory device if it’s connected to your TV in order to have a copy of the CSM data. You can navigate between the 9 CMS pages using “Up/Down”. - 19 -...

  • Page 21: Reinstall Tv

    4. Reinstall TV 4.1 Reinstall the TV manually If you want to start an installation from scratch you can always reinstall the TV. All settings will be reset to the default values and channel list will be cleared. Note: Some settings like webservice url, roomID, manual date and time, professional mode, professional menu pin lock and logging url will not be reset, If you want these settings to be changed you will need to do this after the reinstallation has finished.

  • Page 22: Reinstall Via A Script In The Clone File

    Select [Yes] and press the “OK” button to reinstall the TV. You will see that the TV will apply a reset and restart into IIC mode. 4.2 Reinstall via a script in the clone file To automatically reinstall the TV, load a new clone file and load new SW you can use this script. In the ‘MasterCloneData’...

  • Page 23: Virgin Installation Wizard

    5. Virgin installation wizard Out of the box a new TV will be in virgin mode. This means that you will have to go through the virgin installation wizard to apply the first settings of the TV. You might need to wake up the TV from standby. 5.1 Instant Initial Cloning (IIC) 5.1.1 Virgin installation...
  • Page 24  Connect the mains power to the TV  Wake up the TV from STBY if required  The TV will automatically detect the new SW version and the clone file and upgrade both  During this process you will see following (no user interaction needed): o Detection of the Software and Clone file o Downloading the SW from USB to TV will start o After the downloading phase, you will see that the SW upgrade will start.
  • Page 25 o After the software upgrade, the TV will reboot and will go again to the cloning screen where the clone file from the USB stick will be loaded in TV Note: First, you will see “Downloading”; once downloaded you will see a message that you can remove the USB stick: - 24 -...

  • Page 26: Settings During Virgin Installation

    o If you don’t press “OK” once processing is done, the TV will go to standby after 30 minutes. You can press “OK” to close the overview screen, the installation is done and you can start using the TV. If a clone file and/or software is sent out over IP or RF the same process will happen automatically. 5.2 Settings during virgin installation When you follow the Initial Setup wizard, you will be able to set the monitor to PRESENTATION MODE with YES”...
  • Page 27 Example: In such case, that “YES” of PRESENTATION MODE has been selected the next page to enter the device name will be shown: Note: We suggest the name of the device is meaningful for the area where the device is installed. Next step of the wizard, is, to enter the Wi-Fi name: Note: Enter the Wi-Fi network name to which users need to connect to share content to this screen making use of Google cast.
  • Page 28 Next, to select a Wi-Fi network from the list the device recognizes (only if “wireless” has been chosen in previous step) The device will be connected to the chosen Wi-Fi network: The connection will be confirmed: Note: WLAN-PUB without Encryption shown here, is an example. - 27 -...
  • Page 29 As a last step, the Initial setup is completed and the device will display a confirmation: Note: By confirming this page with [OK] on the remote control, the Professional Menu will appear. - 28 -...

  • Page 30: Professional Settings

    6. Professional Settings 6.1 General information In this chapter, you can find information about all professional settings that can be changed. To start you have to open the [Professional Settings] menu. Using the guest remote control, press the following keys sequentially: “3 1 9 7 5 3 mute” or “mute left right up down ok”. 6.1.1 Store settings in the Professional Settings menu When you exit the professional menu, you will see a message that all your settings are stored and...

  • Page 31: Overview

    6.2 Overview o Navigate to the [Overview] menu o Open this menu item o You will get an overview screen with all the settings that are set in the TV, this overview can be used to see the settings without having to navigate to all menu’s separately o Using the “arrow up/down”...
  • Page 32 o Select the [Current Firmware and Clone info] menu o You can see the SW version and the dates when the last cloning actions were done o Select [Next] and press “OK” to see the second page o Select [Previous] and press “OK” to see the first page o Select [Close] and press “OK”...
  • Page 33 o On the top of the page you will see a waiting animation while cloning is ongoing, once finished it will change to Successful o During the cloning process there will be a [Cancel] button available on the bottom of the page, press “OK”...
  • Page 34 Networks] [Control Over [WebServices] [IPUpgradeService] menu o Select the [Clone RF to TV] menu o Using this you will be able to clone to the TV over RF, this happens automatically when a clone is being played out on RF by CMND.

  • Page 35: Switch On Settings

    MHz and 887 MHz. So, if you do a playout on another frequency as set in the TV, the TV will do a fallback scan in order to find it. Make sure the frequency is not used by any other tv-, radio- or data mux.

  • Page 36: Channel Settings

    6.4.1 Channel Settings o Navigate to the [Channel Settings] [Switch On Channel Filter] menu o You will see a list of channel filters, your selection will be the default selected channel filter when opening the channel list o This list also contains the theme’s o The channel list you have selected will also be shown in the recommended screen in the dashboard...

  • Page 37: Sound Settings

    o Navigate to the [Feature Settings] [Apps] menu o You will see a list of the installed apps and you can select an app you want to show as switch on application Note: This menu is only accessible when [Apps] is selected in the [Switch On Feature] menu.

  • Page 38: Closed Captions

    o Navigate to the [Picture Settings] [Picture Style] menu o Change the default Picture Style to your preference, [Natural] gives the best picture settings 6.4.5 Closed Captions o Navigate to the [Closed Caption Settings] menu o Then navigate to the [Closed Caption] menu o You will see below items: o [Off]: Change the default subtitles...

  • Page 39: Guest Management

    6.4.6 Guest Management o Navigate to the [Guest Management] [Guest Country] menu Note: If you select a language where text is from right to left, also the menu will be shown on the right side o You will see a list of countries. You need to select the country where most of the guests are coming from.

  • Page 40: Hotspot Default Frequency

    6.4.8 HotSpot Default Frequency o Navigate [HotSpot Default Frequency] menu o You will see below items: o [2.4 GHz]: Set the default Hotspot frequency to 2.4 GHz o [5 GHz]: Set the default Hotspot frequency to 5 GHz 6.5 Identification Settings 6.5.1 RoomID o Navigate to the [Identification Settings]...

  • Page 41: Premises Geonames Id

    6.5.3 Premises Geonames ID o Navigate to the [Identification Settings] [Premises Geonames ID] menu o You can set the ID of the Geonames location. This is used for the weather service find www.geonames.org, search for your location, open it and check the location ID as marked in the screenshot on the left 6.5.4 Device Name...

  • Page 42: Dashboard

    Navigate to the [Dashboard] [Select Dashboard] menu o You will see below items: o [Philips Home]: You need to press “OK” to access and change the Philips Default Dashboard configuration Note: How to do this is explained in the chapter “Philips Home Dashboard...
  • Page 43 o [Custom Dashboard (Browser based)]: This menu is to configure the custom browser based dashboard Note: You can have more items in this list depending on Dashboard apps loaded in TV Note: All details are explained in the CDB documentation that can be obtained after signing an NDA trough a salesperson.
  • Page 44 Note: You can only access this menu if you have loaded a Dashboard App in TV and if you have selected it in the [Select Dashboard] list - 43 -...

  • Page 45: Features

    6.8 Features o Navigate to the [Features] menu o You will see the screen on the left 6.8.1 Apps o Navigate to the [Apps] menu o You will see the screen on the left o To start configuring your Apps you need to configuration wizard under...
  • Page 46 create an AutoProfile for you. You will not be able to modify the AutoProfile on the online portal with your AppControl account. You can also set it to [Manual] in order to use a configuration that is stored in your own AppControl account o [AppControl ID]: In this text field, you will see “Auto”...
  • Page 47 o After you have gone through the wizard you will be able to access the menu and access below menu items: o [Google PlayStore]: You can open the Google Play Store, you need to login with your personal Google account and install all the apps you want to have default installed in the TV Before exiting the Google Play Store,...
  • Page 48 Navigate to the [App Sync] menu o You will see below items: o [TV to SmartTV Server]: You can select [On] to upload apps to the Philips servers so they can be synced again to other TV’s or [Off] to disable this function when you...

  • Page 49: Smartinfo

    Navigate to the [SmartInfo] [Mode] menu Note: [SmartInfo] is only accessible when [Dashboard] [Select Dashboard] is set to [Philips Home] o The SmartInfo feature can be used in two ways, as interactive pages (Browser) or using an app. The two ways of using SmartInfo are mutually exclusive so they cannot be used both at the same time.

  • Page 50: Sharing

    Note: If set to [USB], the TV will read from the folder TPM181HE_CloneData/ MasterCloneData/SmartInfoBrowser/ o Navigate to the [SmartInfo] [Apps] menu Note: [Apps] will be empty if no SmartInfo app is loaded in TV o You will see a list of apps loaded in the TV, you need to select the app you want to see as SmartInfo browser Note: SmartInfo apps are not available...
  • Page 51 Philips TV Remote o [On]: Enable that the TV can be discovered by the Philips TV Remote Note: This is the “Philips TV remote 2.0” that you can find on the Appstore of your device - 50 -...

  • Page 52: Weather App

    6.8.4 Weather App o Navigate to the [Weather App] menu o You will see below items: o [Off]: disable weather information in the default dashboard menu o [On]: enable weather information in the default dashboard menu Note: This requires the TV to be connected to the internet or to the CMND server...

  • Page 53: Clock

    6.8.7 Clock o Navigate to the [Clock] menu. Here you can make changes for the (external) clock. In order to have a functional external clock the [Advanced][Power][Standby Mode] needs to be set to [Fast] o You will see below items: o [Display Clock on Radio Channel]: When you are on a radio channel you will see a radio background when [No]...

  • Page 54: Talkback

    o [Server Settings]: You can define the server URL that will host the banner content Note: Using CMND you will be able to send banners to TV 6.8.10 TalkBack o Navigate to the [Talkback] menu o You will see below items: o [Enable]: You can enable to show the talkback option in the dashboard using [Yes] or disable using [No]...
  • Page 55 if you want to show the filter in the filter list o [OTT App in Channel List]: When [Yes], the OTT App channels will be listed in the channel list, when [No] they will not be shown o [Display Channel Numbers]: When set to [Yes], you will see the channel numbers, when [No], you will not see the channel numbers...
  • Page 56 o [Manual Installation]: This can be used to manually search for digital channels on a specific channel or frequency. This will work for both cable and antenna channels / frequencies. o Navigate to the [Channel Settings] menu o You will see below items: o [EPG]: ...
  • Page 57 o [Enable Closed Captions]: You can enable the closed captions via [Yes] or disable via [No] o [Enable Channel Logos]: Channel logos will be shown if [Yes] or will not be shown if [No] o [Display Scrambled Channel Banner]: If a channel is scrambled, you will get an OSD with this information if [Yes] or OSD will not be shown if [No] o [IGMP Version for Multicast IP...

  • Page 58: Sources

    6.10 Sources o Navigate to the [Sources] menu o You will see the screen on the left o Navigate to the [Enable Sources] menu o You will see a list of externals (including USB media browser). You can enable or disable sources to be available in the menu Note: The list of sources is depending on the...
  • Page 59 device is connected to the TV using [Off] or enable via [On] o [Fallback on HDMI Break-out]: If HDMI Plug-in/out is enabled then the TV will follow this setting when the HDMI connection is broken and go back to the [SwitchOnSettings] or go back to the [Previous Application] o Navigate to the [Easylink] menu o You will see below items:...

  • Page 60: Date And Time

    6.11 Date and Time o Navigate to the [Date and Time] menu o You will see the screen on the left o Navigate to the [Source] menu o You will see below items: o [Automatic NTP/Channels]: When selected, the clock extraction is performed from a NTP Server or Live Channels (RF &...
  • Page 61 o Navigate to the [NTP Settings] menu o You will see below items: o [NTP Source]: When selecting [Default] the TV will automatically look for the clock via the network, when [Custom NTP Server] is selected you will be able to set a custom NTP sever URL o [Custom NTP Server URL]: Set the link for a custom NTP Server URL...
  • Page 62 o Navigate to the [Time offset] menu Note: This menu in not accessible when [Source] is set to [Manual] o You will see a list to make a time offset per 30 minutes o Navigate to the [Clock Format] menu o You will see below items: o [24 hour]: You can set the clock format to 24 hours format...

  • Page 63: Wireless And Networks

    o Navigate to the [Date Format] menu o You will see below items: o [Date Format]: You can select the format you want to use to show the date when the clock is shown onscreen and in the welcome screen o [Day]: You can enable or disable to show the day in the clock or the welcome screen...
  • Page 64 o Navigate to the [Wi-Fi Country/Region] menu o You get a list of countries and regions, you need to select what fits your setup o Navigate to the [Network Configuration] menu o You will see below items: o [DHCP]: Use DHCP to connect your TV o [Static IP]: Use Static IP to connect your o Navigate to the [Static IP Configuration] menu...
  • Page 65 o Navigate [Wake Wi-Fi (WoWLAN)] menu o You will see below items: o [Off]: Wake up via WLAN is disabled o [On]: Wake up via WLAN enables an external Server to wake up the TV from complete Standby (green) using the wireless network connection.

  • Page 66: Network Control Tv Over Ip

    6.12.3 Network Control TV Over IP o Navigate to the [Wireless and Networks] [Control TV Over IP] menu o You will see the screen on the left o Navigate to the [Wireless and Networks] [Control TV Over IP] [Webservices] menu o Web Services is a mechanism to exchange information from the TV to the server.

  • Page 67: Input Control

    o Navigate to the [Wireless and Networks] [Control TV Over IP] [WebListeningServices] menu o Web Listening Services is a mechanism to exchange information from the server to the TV. This enables a small server to run inside the TV that listens to services sent from the server.
  • Page 68 o Navigate to the [Input control] [Remote Control] menu o You will see below items: o [Lock]: The TV will not respond to any RC codes sent to TV by putting Lock to [On], normally this should always be [Off] Note: Using the master RC you would still be able to enter in the professional menu and navigate in it...
  • Page 69 o How to program the RC: o Press and hold both the menu and the color button or digit button on the RC for about five seconds (You should not point the RC to the receiver on the TV) o To see the status of the remote control, while pointing at the TV, press and hold the “Mute”...

  • Page 70: Advanced

    o [Current Software Info]: When pressing “OK” you will see a message onscreen indicating the current software version of the remote control o [Update remote control software]: A wizard will appear to start the software update of the remote control ...
  • Page 71 o Navigate to the [Professional Mode] menu o You will see below items: o [Off]: To put the professional mode Off, this means your TV is in consumer mode o [On]: To put the professional mode On, this means your TV is configured as a Hospitality TV Note: this option should always be set to [On] to be able to use the TV as a...
  • Page 72 standby. When [Off], there will be no power LED indication. o [LED Power Indicator Intensity]: If [LED Power Indicator] is set to [On], then intensity [Minimum], [Medium] or [Maximum] Note: [LED Power Indicator Intensity] is only available for 19HFL5014W bedside TV o Navigate to the [Touch Control LED] menu o You will see below items: o [Blue]: You can define the intensity of...
  • Page 73 TV in order to protect your copy protected content (DRM). If you are interested to use it, please contact the local Philips country sales manager. Note: You can download the certificate of the TV needed for generating the encrypted VSecure keys via [Load Keys to USB] or via JAPIT or via SerialXpress.
  • Page 74 o Navigate to the [System Settings] menu o You will see below items: o [WLSViaCDB]: Using [On], you can enable WebListeningServices via CDB or disable using [Off] o [Render CDB Acc]: This menu is deprecated and will be removed trough SW upgrade o [Delete Account and Clear History]: This menu is to logout and clear your history...

  • Page 75: Tv Settings

    6.15 TV Settings o Navigate to the [TV Settings] menu o You will see the screen on the left 6.15.1 Picture o Navigate to the [Picture] menu Note: These settings will be applied when using the [Switch on Settings][Picture Settings][Picture Style][Personal] o You will see below items: o [Colour]: You can adjust the level of colour from black &...
  • Page 76 o Navigate to the [Picture] [Advanced] [Colour] menu o You will see below items: o [Colour Enhancement]: Adjust the level of enhancement for colour intensity and details in bright colours between [Off], [Minimum], [Medium] or [Maximum] o [Colour Temperature]: Select a preset colour temperature [Normal], [Warm], [Cool] or select [Custom] to set a colour temperature setting...

  • Page 77: Sound

    o Navigate to the [Picture] [Advanced] [Picture clean] menu o You will see below items: o [Noise Reduction]: Noise reduction filters out and reduces the image noise, this [Off], [Minimum], [Medium] or [Maximum] o [MPEG Artefact Reduction]: MPEG artefact reduction smoothens the digital transitions in the picture, you this [Off],...
  • Page 78 o Navigate to the [Sound] [TV Placement] menu o You will see [On the Wall] and [On a stand]. Depending on your selection you will optimize the sound acoustics of the TV for the placement of your TV o Navigate to the [Sound] [Advanced] menu o You will see below items: o [Surround Mode]: Select the sound...

  • Page 79: Accessibility

    6.15.3 Accessibility o Navigate to the [Accessibility] menu o You will see below items: o [Universal Access]: You can enable using [On] the universal access to activate special functions for hearing and visually impaired people or disable using [Off] o [Hearing Impaired]: You can enable hearing impaired for adapted audio and subtitles if available using [On] or disable using [Off]...

  • Page 80: Reset

    6.17 Reset o Navigate to the [Reset] menu o You will see the screen on the left o Navigate to the [Reset Settings] menu o When you press “OK” you will reset all settings to the factory settings except for some set specific settings like RoomID, professional mode, WebServices URL, channel list, professional menu pin lock...

  • Page 81: Professional Setting Wizards

    7. Professional setting wizards 7.1 Philips Home Dashboard configuration The new UI also called `Philips home Dashboard` has received a major update in order to be more content-rich, easy to use, fast moving, smart, adaptive and is fully customizable. Default UI: Adapted UI: You are able to change all colours and backgrounds to map the color scheme of your customer’s...

  • Page 82: Show Account Icon

    7.1.1 Show Account Icon In the [Edit Dashboard Menu] you can show or hide the ‘Manage Account’ icon using [Show Account Icon] and selecting [On] or [Off]. 7.1.2 Show Assistant Icon In the [Edit Dashboard Menu] you can show or hide the ‘Click to speak’ icon using [Show Assistant Icon] and selecting [On] or [Off].
  • Page 83 Changes made towards the look and feel of the UI can be reverted or reset to its default values. This can be done by selecting the [Revert Session Changes] or [Reset] option within the same menu. You can change the [Background Panel] where you can: ...

  • Page 84: Manage Apps

    for the background images and it’s recommended to keep the file size of the background image around or below 1Mb to avoid impact on the navigation performance of the dashboard. You can change the [Side Panel] where you can:  Change the logo, this can be done in the same way as changing the background image and it can be in a .png or .jpg format.
  • Page 85 If you go to the Professional menu and navigate to [Features][Apps][Manage] you will open the wizard to configure your Apps settings. Once you have gone through the wizard your profile settings can be found back in the [Features][Apps][SmartTV Server Settings] submenu’s. In the wizard, you will be guided through several screens before you can access the menu to further configure your apps.
  • Page 86  If you choose [Yes] or [Continue] in the previous screen, you can choose to use an existing AppControl account using [Yes] or [No] if you want to configure the TV without an AppControl account.  If you select [No], you will need to choose to [Use Existing] or create a [New/Retry] one to create or use an ‘Auto generate AppProfile’.
  • Page 87  After you have created or loaded a profile or after you are using an existing or new ‘Auto generate AppProfile’ you will get a successful notification and move to the next screen where you see the profile is being synchronized ...

  • Page 88: Installing Apps Using Google Play Store

    From here onwards, you can access the menu to control your apps and manage them as explained in the ‘Apps’ chapter under ‘Professional Settings’. 7.2.2 Installing Apps using Google Play Store After you have gone through the wizard, you can access the menu to manage all the apps. If you need to change something and you want to access the menu again, you will need to go through the wizard again but reuse the AutoProfile that was created before or by entering your AppControl ID and Profile Name to be able to make changes to the existing profile.
  • Page 89 You need to sign in using your own Google account using your phone/computer or by entering your email and password using the onscreen keyboard. Note: When done, you will be logged out again from your personal account and no changes will be stored on your account as they will be linked to the TV’s profile Note: You can also connect a real keyboard to the TV - 88 -...
  • Page 90 After signing in you will see the PlayStore You can navigate and try to find apps or use the search function in the right upper corner to find apps you want to install. Once you have found the app you were looking for you can select and open the app in order to see more details or install the app - 89 -...
  • Page 91 Once downloading and installation is ongoing, you will see the progress. Once downloading and installing is ongoing you do not need to wait, you can go back to the previous screen and search for other apps you want to install. If you go back to the main screen and go to [My Apps], you will see a list of apps.

  • Page 92: Managing Apps Through The Appcontrol Portal

    If you see that there are no more updates available and installation of all apps is done, you can exit the professional menu. You will be asked to confirm that the installation was completely finished. You can go to the [Google PlayStore] or [Exit Professional Session] if you know everything is updated and installed.
  • Page 93 Once logged in you will go to the portal page: On the left side, there are 5 buttons:  Account: Here you can find and edit the details of your account. This includes the ‘App Control ID’ and ‘PIN Code’ that you will need to configure a TV ...
  • Page 94  Profiles: In the profiles page you can find back all profiles you have created with your account By default, there will be no profiles until you have created on using the Apps wizard on TV or if you have imported one or if you have created a profile o [+Create a new profile based on predefined]: When you click the upper right button, you can create an empty new profile.
  • Page 95 o [+ Import AutoProfiles]: As earlier explained you can generate an ‘Auto generate AppProfile’ in the TV. This is without having an account. If you decide to start using an account you can load an existing ‘Auto generate AppProfile’ into your account. As the name of this 'Auto generate AppProfile’...
  • Page 96 o [Add]: You can also add new apps into the profile using a search function. You need to select the correct [Device] and [App Type], [Search] and [Country] can be left blank to see all available apps. By default, there are only a few Portal (app type) apps available If you want to install PlayStore apps you need to search for App type = PlayStore This list will not contain any app by default.

  • Page 97: Add A Local App In The Tv

    After you [Apply], you will see the Terms and Conditions that you have to sign. Once you [Confirm], you will receive a confirmation email that you have to confirm in order to be approved. Once approved you will see below status indicating that you are authorized. You can still [Re- read the T&C] 7.2.4 Add a local app in the TV...

  • Page 98: Remove Or Update A Local Installed App From Tv

    "authorizationNeeded":0, "authorizationStatus":0, "authorizedDeveloper":0 7.2.5 Remove or update a local installed app from TV If you have installed a local apk from TV and you want to remove it again you can do this with below instructions.  Download your clone file to USB including apps ...

  • Page 99: Welcome Screen Configuration

    You can set the screensaver to start automatically after some fixed durations or disable it by choosing [Never]. 7.3.2 Welcome Screen Configuration In the [Professional Settings][Features][Welcome Screen][Welcome Screen Configuration] you can configure the welcome screen. The same can also be done through CMND where it’s possible to also work with multilingual text for the text messages.
  • Page 100 In the configuration screens, you can enable or disable all parts of the welcome screen. Note that you cannot change the position of any parts as the layout is fixed. You can also change the background content of the welcome screen. By default, there are two videos and one slideshow available.

  • Page 101: Manage Scheduler

    7.4 Manage Scheduler Navigate to the [Professional Menu] [Features] [Scheduler] menu, this function allows to set up different schedules on same or different sources when the feature is enabled. Navigate to the [Professional Menu] [Features] [Scheduler] [Manage] and open the menu You can add a new schedule by opening [+ New Schedule] You will see below items: o [Enable]: You can disable the new Scheduler via [No] or enable it via [Yes]...
  • Page 102 o [Channel Settings]: Switch On/To related to channels:  [Switch On Channel Filter]: You can select between:  [All Channels]  [TV Channels]  [Radio Channels]  … (list depends on your installation)  [Switch On Channel]: You can select specific Switch On channel o [Feature Settings]: Switch On/To related to features: ...
  • Page 103 - 102 -...
  • Page 104 o [Priority/Order]: shows the priority based on the list of defined schedules You can change the order using the “Yellow” and “Blue” keys to move the selected schedule up and down. The highest schedule has the highest priority. o [Delete Schedule]: allows you to delete the individual schedule from the scheduling list o To get out of the wizard, press the “back”...

  • Page 105: Manage Channels

    7.5 Manage Channels You can manage your channels, this means you can rename, reorder, hide/show, blank/non-blank the channels. This can also be done using CMND. To manage your channels, you have to go to the [Professional Settings] [Channels] [Manage] menu. When you open this menu, you will get an overview of the installed channels.

  • Page 106: Hide/Show Channels

    7.5.2 Hide/Show channels By using the hide/show channels, you will hide or show a channel in the channel list. Go to the manage channel list, select the channel you want to hide or unhide. Press ”Options”, select [Hide] (when channel is currently visible) or [Unhide] (when channel is currently hidden) to hide or show the channel.

  • Page 107: Remove Channels

    7.5.5 Remove channels You can select a channel you want to remove and press ”Options”, select [Remove]. You will get a confirmation screen where you can select [Yes] to remove the channel from the list. 7.5.6 Re-number channels Even if you cannot see the channel number in your TV, you can change the channel number. You will actually reorder the channels by changing the number.

  • Page 108: Channel Installation Wizard

    7.6 Channel installation wizard 7.6.1 Install RF channels To install channels, you have to go to the [Professional Settings] [Channels] [RF Channel Installation] menu. In this menu you can go to [Search for Channels] or do a [Digital: Manual Installation] or do an [Analogue: Manual Installation].

  • Page 109: Install Ott Channels And Tif Channels

    7.6.2 Install OTT channels and TIF Channels It is possible to install “Over The Top” channels, or OTT channels. In case an app offers streaming media via the TIF principle, it can be installed and added into the TV channel list. The principle works via the TV Input framework or TIF.

  • Page 110: Install Media Channels

    7.6.4 Install media channels Media channels are local files uploaded in TV that can be installed as a media channel. See chapter “Examples” on how to install media channels. It is not possible to add a video stream over the internet as a channel. This has to be done using a webpage or a video player app.

  • Page 111: Crestron Connected Wizard

    o When ‘WPS with PIN code’ is selected you will see that you have to enter an 8- digit WPS PIN in your router as indicated on the screen. o Once connected you will get a message 7.8 Crestron Connected wizard In order to configure the Crestron application, you need to make sure you are connected to the internet.

  • Page 112: Ssl Settings (Known As Secure Connections Feature)

    7.8.2 SSL settings (known as Secure connections feature) This is a section that is enabled by an ON/OFF toggle. The default for this feature is OFF. In order for this to work, it is necessary to have at hand some software certificates (more about what software certificates are here: https://www.computerhope.com/jargon/c/certific.htm).

  • Page 113: Buttons

    [About]: When this button is pressed, a new overview is opened. This section has information about the app's purpose, Philips (PPDS), Crestron, and the 3rd party software used to craft the o [Save Settings]: When this button is pressed the settings are saved in the memory of the app.

  • Page 114: User Menu

    8. User Menu The user menu is the menu the user sees when his TV is on. Depending on the settings and installation, you will see the menu as explained in next chapters. 8.1 Recommended In the recommended page you will see (depending on the settings and installed content): ...

  • Page 115: Cast

    8.3 Cast In the Cast page you will have the possibility to cast from external devices to the TV. See below for more details. 8.3.1 What is Chromecast built-in? Chromecast built-in is a platform that lets you cast your favorite entertainment from your phone, tablet or laptop right to your TV.
  • Page 116 This setting only enables the feature but the feature cannot function without setting up the way to authenticate or to set up the P2P environment. Therefore, the second setting that is needed is to switch [Secure Sharing] to [On]. Once this is set the guest will already be able to connect to the TV and use casting to share his apps or screen with the TV.

  • Page 117: Chromecast: Installer Backend Solution

    8.3.2.2 Chromecast: Installer backend solution The second option to configure Chromecast is to set [Secure Sharing] to [Off]. In this case the TV will be used to display instructions and the installer will be responsible for creating the network topology fit for Chromecast.

  • Page 118: Dependencies

    In the above example, the SSID that the guest needs to connect to is called “Training Academy”. Once connected the client device will be able to see the TV and casting can be initiated. The other option is to perform the casting completely yourself. When the [Secure Sharing OFF Settings][Google Cast] is set to [Gateway], the TV will display an HTML page upon pressing the cast button.

  • Page 119: Impact

    8.3.4 Impact The way casting works will have an impact on the premise’s infrastructure. When content is pushed to the TV from an app supporting the casting button, the network traffic generated by the request will go through the network to which the TVs are connected. Depending on the apps installed on the TV this will generate a different amount of traffic.

  • Page 120: More

    8.5 More The amount of menu items you will see will depend on your settings. 8.5.1 Settings The first shelf is settings. Here you can change picture settings, sound settings, picture format and the menu language. When opening one of the menu items, a detailed menu to change the setting will open. - 119 -...

  • Page 121: Features

    8.5.2 Features The second shelf is all about features. Here you can set the alarm, a sleep timer, start the hotspot to make a connection, check the weather forecast, open the program guide or start talkback. The hotspot will bring up exact the same screen as the casting screen.

  • Page 122: Talkback

    8.5.2.3 Talkback Talkback is an accessibility service that helps vision-impaired users to interact with the TV. It uses spoken word and other audible feedback to let you know what's on your screen. You can enable talkback using “OK” and disable by pressing again “OK” on the same icon. Note: There is a talkback button on some of the accessory remotes so you can (de-)activate this feature with 1 button press 8.5.3...
  • Page 123 Note: The account will be removed on checkout or in case when no PMS is used, when TV is put to STBY depending on the Clear User Data settings in the professional menu Depending on your settings (PMS enabled for example), you will see more options in [Personal]. - 122 -...

  • Page 124: Top Icons

    8.6 Top icons 8.6.1 Google account The guest can login to your personal google account and pick up where you left off at home using this button. When you login, you will have to accept or decline that your profile name and picture is shown. 8.6.2 Set alarm You can set the alarm using this button.

  • Page 125: Weather

    Note: The alarm can also be set through the [More][Features][Set alarm] menu or through the “clock” button on the RC. 8.6.3 Weather You can open the weather screen using this button. Note: The weather information show is linked to the [Professional menu][Identification Settings] [Premises Geonames ID] setting 8.6.4 Menu language...

  • Page 126: Smartinfo Application

    NDA trough a salesperson. You can declare your app as a SmartInfo application by using the following intent: “com.philips.professionaldisplaysolutions.jedi.category.SMART_INFO”. Once the APK is created, you need to load it as a local app through CMND and it will get installed in the correct location.

  • Page 127: Ip Tv Installation

    After this you need to apply following settings as described in the chapter ‘Professional settings’:  [Dashboard] [Select Dashboard]  [Philips Home] Philips Home is comparable with the default dashboard from previous products.  [Date and Time] [Source]  [Automatic NTP/Channels] ...

  • Page 128: Installing Ip Channels

    In combination with our Professional TV series, you instantly upgrade the room to the highest level of digital interaction. For more details you can contact your Philips country sales manager and ask for more details about this DOCSIS 22AV1970A/12 model.
  • Page 129 - 128 -...

  • Page 130: Make Tv Visible In Cmnd

    10. Make TV visible in CMND This chapter describes the TV settings to connect to a CMND server over IP or RF. For the CMND settings please refer to the CMND manual on http://www.cmnd.io. You at least need CMND 7. 10.1 Connect the TV via IP 10.1.1 Change the TV settings...

  • Page 131: Connect The Tv Via Rf

    First 10 Last 10 http://192.168.103.1:8080/webservices.jsp http://192.168.103.245:8080/webservices.jsp http://192.168.103.2:8080/webservices.jsp http://192.168.103.246:8080/webservices.jsp http://192.168.103.3:8080/webservices.jsp http://192.168.103.247:8080/webservices.jsp http://192.168.103.4:8080/webservices.jsp http://192.168.103.248:8080/webservices.jsp http://192.168.103.5:8080/webservices.jsp http://192.168.103.249:8080/webservices.jsp http://192.168.103.6:8080/webservices.jsp http://192.168.103.250:8080/webservices.jsp http://192.168.103.7:8080/webservices.jsp http://192.168.103.251:8080/webservices.jsp http://192.168.103.8:8080/webservices.jsp http://192.168.103.252:8080/webservices.jsp http://192.168.103.9:8080/webservices.jsp http://192.168.103.253:8080/webservices.jsp http://192.168.103.10:8080/webservices.jsp http://192.168.103.254:8080/webservices.jsp Note: when the CMND server is found via the URL fallback mechanism, the [Server URL] is not modified, this can only be done via the Professional Settings menu or via clone update.

  • Page 132: Custom Dashboard

    11. Custom Dashboard A custom dashboard or CDB is a method to replace the default UI of the TV with a custom UI. With a custom dashboard, it is possible to create a look and feel that matches the theme of the hotel/hospital/…...

  • Page 133: Examples

    Extract the clone from the TV to a USB stick  When the clone out has finished, close the dialog, extract the USB stick  Copy the custom channel logo PNG into the clone. In this example the “Philips.png” file was copied to “\TPM181HE_CloneData\MasterCloneData\ChannelList\ChannelLogos\custom\Philips.png” ...

  • Page 134: Improper Scaled Channel Logo In The Channels Overview

    See below example:  The “Philips.png” file is not available in the “highRes” folder of the custom channel logos folder and thus the TV will down scale the “Philips.png” file found in the parent folder for the Channels overview ...

  • Page 135: Channellist.xml In The Clone File

    12.2 ChannelList.xml in the clone file After you have set your settings correctly you can clone TV to USB to change the channel list. The channellist can be edited via CMND or you can do this using an xml editor tool. The folder name used in the root of the USB device containing the clone data: TPM181HE_CloneData/MasterCloneData/ Go to the ChannelList.xml file: …/MasterCloneData/ChannelList/ChannelList.xml to edit the channel...

  • Page 136: Add An Rf Channel In The Channellist.xml

    </Application> </ApplicationMap> <ThemeTV /> </TvContents> 12.2.1 Add an RF channel in the ChannelList.xml Open the ChannelList.xml file as described in the chapter ‘ChannelList.xml in the clone file’. For each RF channel you want to add you need to add an xml element within the bracket.
  • Page 137 <Media url="file://subfolder/picture.jpg"/> <Setup presetnumber="23" name="picture" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"/> </Channel> Note: When you use “./MediaChannels/file.ext” as url, this will not be detected. This old syntax is no longer supported. - 136 -...

  • Page 138: Add An Ip Channel In The Channellist.xml

    12.2.3 Add an IP channel in the ChannelList.xml Open the ChannelList.xml file as described in the chapter ‘ChannelList.xml in the clone file’. For each IP channel you want to add your need to add an xml element within the bracket. <Channel></Channel>...

  • Page 139: Localcustomdashboard In The Clone File

    12.4 LocalCustomDashboard in the clone file After you have set your settings correctly you can clone TV to USB to add your local custom dashboard. The folder name used in the root of the USB device containing the clone data: TPM181HE_CloneData/MasterCloneData/ Go to the local custom dashboard via …/MasterCloneData/LocalCustomDashboard/ In the [Professional Settings], when [Dashboard][Select Dashboard] is set to [Custom Dashboard...

  • Page 140: Capture Logs From Tv On Usb

    "Svc": "OfflineServices", "SvcVer": "4.0", "Cookie": 299, "CmdType": "Change", "Fun": "ApplicationControl", "CommandDetails": { "ApplicationDetails": { "ApplicationName": "Googlecast", "ApplicationAttributes": { "Messages": [ "Language": "eng", "MessageTitle": "Example Hotel T&C", "MessageBody": "By continuing, you agree with the terms and conditions as mentioned on http://www.examplehotel.com/wifiaccess" "Language": "fre", "MessageTitle": "Exemple d’hôtel T&C", En continuant, vous acceptez les termes et...
  • Page 141 © 2020 TP Vision Europe B.V. All Rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips NV or their respective owners. - 140 -...

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