LG 55EG9600 Service Manual

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Owner's manual (50 pages)

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OLED TV

SERVICE MANUAL

CHASSIS : EA59E

MODEL : 55EG9600

CAUTION

BEFORE SERVICING THE CHASSIS,

READ THE SAFETY PRECAUTIONS IN THIS MANUAL.

P/NO : MFL69264607 (1509-REV00)

North/Latin America

Europe/Africa

Asia/Oceania

55EG9600-UB

Internal Use Only

http://aic.lgservice.com

http://eic.lgservice.com

http://biz.lgservice.com

Printed in Korea

Summary of Contents for LG 55EG9600

Page 1 Internal Use Only North/Latin America http://aic.lgservice.com Europe/Africa http://eic.lgservice.com Asia/Oceania http://biz.lgservice.com OLED TV SERVICE MANUAL CHASSIS : EA59E MODEL : 55EG9600 55EG9600-UB CAUTION BEFORE SERVICING THE CHASSIS, READ THE SAFETY PRECAUTIONS IN THIS MANUAL. P/NO : MFL69264607 (1509-REV00) Printed in Korea...
Page 2 ADJUSTMENT INSTRUCTION .............. 13 ASSEMBLY / DISASSEMBLY ..............23 BLOCK DIAGRAM ................. 26 EXPLODED VIEW .................. 36 TROUBLESHOOTING ............. APPENDIN - 2 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 3 An other abnormality exists that must be corrected before the receiver is returned to the customer. - 3 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 5 1. Clip each fuse or resistor lead at top of the circuit board hollow stake. 2. Securely crimp the leads of replacement component around notch at stake top. - 5 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 6 (3) DTV : 02-69 (4) CATV : 01~135 (5) CADTV : 01~135 Input Voltage AC 120 ~ 240V 50/60Hz USA (110~240V, 50/60Hz) - 6 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 7 HDTV 1080I 1920*1080 33.75 60.00 74.25 HDTV 1080I 1920*1080 56.25 50.00 148.50 HDTV 1080P 1920*1080 67.50 60.00 148.50 HDTV 1080P - 7 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 8 UHD only 4096*2160 135.00 59.94 593.41 UDTV 2160P UHDonly(Port1,2) -LM15U Only 4096*2160 135.00 60.00 594.00 UDTV 2160P UHDonly(Port1,2) -LM15U Only - 8 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 9 Top & Bottom(half), Side by 54.00 24.00 296.70 Side(half), 56.25 25.00 297.00 61.43 29.97 297.00 67.50 30.00 296.70 135.00 60.00 594.00 - 9 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 10 Top-and-Bottom Primary(HDTV 1080P) Side-by-side(half) Secondary(HDTV 1080P) 67.43 / 67.50 59.94 / 60.00 148.35/148.50 Top-and-Bottom Primary(HDTV 1080P) Side-by-side(half) Secondary(HDTV 1080P) - 10 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 11 HDTV 1080P 1920*1080 26.97 23.97 74.18 HDTV 1080P 1920*1080 33.75 30.00 74.25 HDTV 1080P 1920*1080 33.71 29.97 74.18 HDTV 1080P - 11 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 12 * Remark: 3D Input mode Side by Side Top & Bottom Checkerboard Frame Packing Line Column Column Interleaving Interleaving Interleaving - 12 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 13 3.3. Etc ▪ Ship-out mode ▪ Service Option Default ▪ USB Download(S/W Update, Option, Service only) ▪ ISP Download(Option) - 13 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 14 Check the model name Instart menu -> Factory name displayed e. Check the Diagnostics (DTV country only) -> Buyer model displayed - 14 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 15 Monthly : ‘01’ -> ‘01’ Year : ‘2015’ -> ‘19 because of OTP(Auto ADC adjustment) ⓓ Model Name(Hex): LGTV ⓔ Checksum(LG TV): Changeable by total EDID data. 5.2. EDID (The Extended Display ⓕ Vendor Specific(HDMI) Identification Data) 5.2.4.1. EDID / DDC (Display Data Channel) download 5.2.1.
Page 16 0x00 0x00 0x07 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x5b - 16 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 17 0x00 0x00 0x07 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0xf8 - 17 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 18 0x00 0x00 0x07 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0xd8 - 18 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 19 R Cut 2) In case of LCD, Back-light on should be checked using no G Cut signal or Full-white pattern. - 19 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 20 Coordinate Mode Temp △uv Cool 0.277 0.278 11,000K -0.0030 Medium 0.285 0.293 9300K 0.0000 Warm 0.313 0.329 6500K +0.0030 - 20 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 21 Country Group then on the lower Country option, select US, CA, MX. Selection is done using +, - or ►◄KEY - 21 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 22 (2) Select "Tool Option 1" and Push “OK” button. (3) Punch in the number. (Each model has their number.) - 22 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 23 * When the Set assemble, Must be fixed 5~7kgf * When the Set or Stand assemble/disassemble, Must be on the front pad - 23 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 24 First, Disassemble latch of Side AV point Latch direction : Set inside direction Second, Disassemble holder of Back cover’s upside - 24 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 25 Third, Prevent lifting Back cover(push in direction of blue arrow) And shift the Backcover in direction of the red arrow In case of vetical disassembly, Latch is damaged. - 25 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 36 Shock, Fire, or other Hazards. Do not modify the original design without permission of manufacturer. - 36 - Copyright © LG Electronics. Inc. All rights reserved. LGE Internal Use Only Only for training and service purposes...
Page 38 Circuit noise, mechanical noise F. Exterior error Exterior defect First of all, Check whether there is SVC Bulletin in GCSC System for these model. LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 39 Always check & record S/W Version and White Replace Main Board Re-enter White Balance value Balance value before replacing the Main Board LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 40 Power No Video/ replace voltage? Board ( 3.5V,12V,20V No audio MAIN B/D or 24V…) Replace Power Board and repair parts LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 41 2. Install Booster S/W Upgrade Normal Contact with signal distributor or broadcaster (Cable or Air) Picture? Normal Picture? Replace Main B/D Close Close LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 42 Request repair for external device/cable Check external External device device and Replace Main/T-con B/D HDMI /Cable cable error normal LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 43 Screen (Check normal operation of normal? Main /T-con External Input, Component, RGB and HDMI/DVI by connecting Jig, pattern Generator ,Set-top Box etc. LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 44 Measure voltage of each output of Power B/D Normal? ※ Normal Replace Main B/D voltage? Close Normal Check ST-BY 3.5V voltage? ☞A9 Replace Power B/D Replace Power LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 45 Power off by unknown status except listed case "POWEROFF_ABNORMAL1" Power off by abnormal status except CPU trouble Abnormal "POWEROFF_CPUABNORMAL" Power off by CPU Abnormal LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 46 Screen normal voltage Speaker off Board Cancel OFF Replace Power Board and repair parts Check Replace MAIN Board Disconnection Speaker disconnection Replace Speaker LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 47 Connect and check Normal External Input other external audio? signal error) device Check and fix external device Check and fix external device LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 48: Function Error
Down load the Firmware * INSTART MENU14.RF conduct the * If you loop at 3times, change the M4. Remocon Test3. Firmware download LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 49 (Power B/D don’t have problem) If R/C operate, Normal Close Explain the customer operating? cause is interference from light in room. Replace R/C LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 50 1pin Main B/D ☞A15 Close Check & Repair Wifi cable connection ☞A4 Wi-Fi Mac value is “NG”? Close Change the Wifi assy LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 51 - S/W Version HDMI/ Check and fix DVI, Optical Replace Main B/D Fix in external device/cable Recognition error accordance with technical information LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 52 “Part related to nose” in the Owner’s (For models without any fix information, Manual. provide the description) LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 53 Zoom part with Module Replace module exterior damage damage Cabinet Replace cabinet damage Remote controller Replace remote controller damage Stand Replace stand dent LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 54 A. Video error_ Color error condition <Appendix> Exchange Module (1) A-1/2 Defected Type caused by T-Con/ Exchange Module (2) A-2/2 Inverter/ Module LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 55: Wifi Operation Checking Method
Remote controller operation checking method D. Function error Motion Remote operation checking method Wifi operation checking method E. Etc Tool option changing method LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 56 Check back light with naked eye date After Remove the Rear Cover, turning on the power and check with the naked eye, Whether you can see video LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 57 3. After recording the R, G, B (GAIN, Cut) value of Color Temp (Cool/Medium/Warm), re-enter the value after replacing the MAIN BOARD. LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 58  Quick Settings  Programmes Programme Tunning  Manual Tuning When the signal is strong, use the attenuator (-10dB, -15dB, -20dB etc.) LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 59 Version checking method Content date 1. Checking method for remote controller for adjustment Version Press the IN-START with the remote controller for adjustment LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 60 1. Check the signal strength or check whether the screen is normal when the external device is connected. 2. After measuring each voltage from power supply, finally replace the MAIN BOARD. LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 61 Revised Content Connection diagram date As the part connecting to the external input, check the screen condition by signal LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 62 Revised Content Check Link Cable (EPI) reconnection condition date Check the contact condition of the Link Cable, especially dust or mis insertion. LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 63 Vertical abnormal display Brightness difference Line Dim Crosstalk Press damage Crosstalk Un-repairable Cases In this case please exchange the module. Burnt A – 1/2 LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 64 Brightness difference Green Noise on power on/off time Line Defect Un-repairable Cases In this case please exchange the module. Mura A – 2/2 LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 65 B. Power error _No power symptom date Revised Content Check front display Logo date ST-BY condition: On or Off Power ON condition: Turn Off LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 66: Gnd
Check the DC 24V, 12V, 3.5V. 24Pin(Power Board ↔ Main Board) PWR ON INV CTL PDIM#2 3.5V 3.5V 3.5V ① ② ③ 12V_ON LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 67 Entry method 1. Press the IN-START button of the remote controller for adjustment 2. Check the entry into adjustment item 3 LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 68 1. Press the Setting button on the remote controller 2. Select the Sound function of the Menu 3. Select the Sound Out 4. Select TV Speaker LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 69 ③ Connect the tester RX1 to the speaker terminal and if you hear the Chik Chik sound when you touch the GND and output terminal, the speaker is normal. LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 70 4. When checking the Pre-Amp when the power is in ON condition, it is normal when the Analog Tester needle moves slowly, and defective when it does not move at all. LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 71: Not Use
Check WIFI Combo cable condition between WIFI Combo Assy & Main board. Check the st-by 3.5V P4100 on the terminal 4 Check the 3.5V_WIFI P4101 on the terminal 8 LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...
Page 72: Table Of Contents
② Checking order 1, 2. Check Wifi cable condition between Wifi assy & Main board. Check the 3.3V on the terminal 8. LGE Internal Use Only Copyright 2015 LG Electronics Inc. All rights reserved. Only for training and service purposes...

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LG 55EG9600 Service Manual

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Summary of Contents for LG 55EG9600

Page 48: Function Error

Page 55: Wifi Operation Checking Method

Page 66: Gnd

Page 71: Not Use

Page 72: Table Of Contents

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