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Veriton FP2 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.37H04.001 DOC. NO.: SG356-0009A PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: Denotes actual messages that appear Screen messages on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Table of Contents Appendix A Model Definition and Configuration Appendix B Test Compatible Components MS DOS V6.22 Environment Test ........104 Microsoft Windows 98 SE (EN/TW) Environment Test .
System Specifications Overview The Acer Veriton FP2 uses Intel newest chipset Intel 815E that not only supports embedded AGP 2X graphics solution but also provides the flexibility for AGP 4X/2X Graphics cards, and Intel ICH2 that supports Ultra DMA 66 and 100, 4 USB ports, and embedded networking solution. Veriton FP2 supports not only PC-100 SDRAM but also PC-133 SDRAM for better performance than other products.
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Features Performance Intel Celeron and Pentium III processor with integrated L2 cache memory Expandable system memory to a maximum of 512 MB Power management function 3.5-inch floppy disk drive Thin-Film-Transistor (TFT) Video Graphics Array (VGA) integrated digial liquid-crystal display (LCD) CD-ROM/DVD-ROM/CD-RW drive High-Capacity, Enhanced-IDE hard disk Instant on feature provides immediately available system...
Front Panel The computer’s front panel consists of the following: Label Icon Color Description LCD Panel Lime Speaker Power button Power activity light-emitting diode (LED) Hard disk drive activity light-emitting diode (LED) CD-ROM/DVD-ROM drive CD-ROM/DVD-ROM drive eject button 3.5-inch floppy disk drive button 3.5-inch floppy disk drive (slim type) Reset button(for wireless keyboard and mouse) Black...
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Label Icon Color Description Pink Microphone-in jack orange Headphone-out jack Chapter 1...
Rear Panel Label Icon Color Description Light blue Audio-out/Line-out port Lime Audio-in/Line-in port Black Network port White DVI-type Liquid Crystal Display (LCD) port 12 Voltage DC-in Port Black USB ports Blue CRT Monitor port Teal or Turquoise Serial port Fax port (optional) Modem port (optional) Expansion slots Chapter 1...
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Label Icon Color Description Burgundy Parallel/printer port Chapter 1...
Block Diagram Accessible Accessible Celeron Celeron Pentium Pentium Accessible Accessible 66/100/133MHz 66/100/133MHz DIMM x 2 DIMM x 2 Digital Video Digital Video TMDS TMDS Out Put Out Put LCD panel LCD panel 100/133MHZ 100/133MHZ SDRAM SDRAM Analog Display Analog Display GMCH GMCH Monitor...
Keyboard The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Fuction keys F1-F12 Num lock Caps lock Scroll lock .Windows logo key Volume control/Mute Windows logo key Multimedia keys .Application key Internet/Suspend keys Cursor keys Programmable keys Palm rest...
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Multimedia keys Allows you to do the following without using your keyboard: Icon Description Play/Pause button Press to start playing the audio or video file. Press again to pause. Stop button Press to stop playing the audio or video file. Forward button Press to skip forward to the next file and start playing.
0 MHz (If Stop CPU Clock in Sleep State the BIOS Setup is set to Enabled.) Voltage Processor voltage can be detected by the system without setting any jumper. BIOS Item Specification BIOS code programmer Acer BIOS version V4.0 BIOS ROM type Flash ROM BIOS ROM size 256 Kbytes...
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System Memory Item Specification Memory socket number 2 DIMM sockets Support memory size per socket 64/128/256/512 MB Support maximum memory size 512 (256 MB x 2) Support memory type SDRAM Support memory speed 100/133MHz (PC100) (for Local Bus speed 66/100/133MHz) Support memory voltage 3.3 V Support memory module package...
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Video Memory Item Specification Memory size Memory type SDRAM (Synchronous Dynamic RAM) Memory configuration No Cache Fixed on-board or upgradeable Fixed on-board by BIOS setting Memory speed 100/133 MHz Memory voltage 3.3V Memory package 54 pin FPGA This section has two table lists, the video interface specification and its supported display modes. Video Interface Item Specification...
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Audio Interface Item Specification Compatibility AC’97 2.1 compliant Sound Blaster Pro compatible Mixed digital and analog high performance chip Enhanced stereo full duplex operation High performance PCI audio accelerator Full native DOS games compatibility High-Quality ESFM music synthesizer MPU-401(UART mode) interface for wavetable synthesizers and MIDI devices Integrated dual game port Meets PC 97/PC98 and WHQL specifications...
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Parallel Port Item Specification Optional parallel port I/O address 3BCh, 378h, 278h (via BIOS Setup) Optional parallel port IRQ 7 or 5 (via BIOS Setup) Serial Port Item Specification Serial port controller Embedded in 47B102 Serial port controller resident bus ISA bus Number of serial port Serial ports location...
Power Management Function (ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). Hard disk drive goes into Standby mode (for ATA standard interface). Disable V-sync to control the VESA DPMS monitor. Resume method: device activated (Keyboard for DOS, keyboard &...
Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.
Entering Setup To enter Setup, press the key combination NOTE: You must press simultaneously while the system is booting. The Setup Utility main menu then appears: The system supports two BIOS Utility levels: Basic and Advanced. The above screen is the BIOS Utility Basic Level screen.
System Information The following screen appears if you select System Information from the main menu. System Information Processor ......Pentium III Processor Speed ..... 500 MHz Level 1 Cache ....... 32 KB, Enabled Level 2 Cache ....... 256 KB, Enabled Diskette Drive A ....
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Parameter Description Format IDE Secondary Channel Specifies the current configuration of the IDE Drive type, capacity Master device connected to the master port of the secondary IDE channel. IDE Secondary Channel Specifies the current configuration of the IDE Drive type, capacity Slave device connected to the slave port of the secondary IDE channel.
Product Information The screen below appears if you select Product Information from the main menu: Product Information Product Name ....Acer Veriton FP2 System S/N ..... 0000000000000000 Main Board ID ....S511P Main Board S/N ....N/A System BIOS Version .... V4.0 SMBIOS Version ....
Disk Drives Select Disk Drives from the main menu to configure the drives installed in your system. The following screen shows the Disk Drives menu: Disk Drives Diskette Drive A ....[1.44 MB 3.5-inch] Diskette Drive B ....[None] IDE Primary Channel Master IDE Primary Channel Slave IDE Secondary Channel Master IDE Secondary Channel Slave...
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The following screen appears if you select any of the IDE drive parameters: IDE Primary Channel Master Device Detection Mode ....[Auto] Device Type......Hard Disk Cylinder......[8354] Head....... [16] Sector......[63] Size....... [4311] M.B. Hard Disk LBA Mode ....[Auto] *Hard Disk Block Mode ....
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IDE Secondary Channel Master Device Detection Mode ....[Auto] Device Type......None Cylinder......[0] Head....... [0] Sector......[0] Size....... [0] M.B. IDE Secondary Channel Slave Device Detection Mode ....[Auto] Device Type ......IDE CD-ROM *Advanced PIO Mode ....[Auto] *DMA Transfer Mode ....
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Parameter Description Options Cylinder Specifies your hard disk’s number of cylinders, and is Only Device Detection Mode is automatically set depending on your Type parameter set to User, the item Cylinder setting. will be available; Otherwise it is non-configurable. Head Specifies your hard disk’s number of heads, and is Only Device Detection Mode is automatically set depending on your Type parameter...
Onboard Peripherals The Onboard Peripherals menu allows you to configure the onboard devices. Selecting this option from the main menu displays the following screen: Onboard Peripherals Serial Port ......[Enabled] Base Address ....... [3F8h] IRQ ........ [4] Parallel Port ....... [Enabled] Base Address .......
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Parameter Description Options IDE Controller Lets you enable or disable the onboard Both, Primary, or Disabled primary, secondary or both IDE interfaces. PS/2 Mouse Controller Lets you enable or disable the onboard PS/2 Enabled or Disabled mouse controller USB Host Controller Lets you enable or disable the onboard USB Enabled or Disabled host controller.
Power Management The Power Management menu lets you configure the system power-management feature. It works only under APM mode. IMPORTANT: If an ACPI-aware operating system such as Windows 98, Windows ME or Windows 2000 is installed in ACPI mode, the operating system will use the ACPI interfaces. Then the settings in Power Management page is non-effective.
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Parameter Description Options System Wake-up Event Lets you specify the activity that will resume the system to normal operation. Modem Ring Indicator Wakes the system from Sleep mode once Disabled or Enabled any fax/modem activity is detected. PCI Power Management Allows the system to be awaken by the PME Enabled or Disabled function.
Boot Options This option allows you to specify your preferred settings for bootup. The following screen appears if you select Boot Options from the main menu: Boot Options Boot Sequence 1st. [Floppy Disk A:] 2nd. [Hard Disk C:] 3rd. [IDE CD-ROM] 4th.
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Parameter Description Options Num Lock After Boot Allows you to activate or deactivate the Num Enabled or Disabled Lock function upon booting. Memory Test Lets you specify whether you want BIOS to Disabled or Enabled perform or bypass the memory test. This parameter is only available when Fast Boot is disabled.
Date and Time The following screen appears if you select the Date and Time option from the main menu: Date and Time Date ........[Mon Jan 03, 2000] Time ........[HH:MM:SS] The following table describes the parameters found in this menu: Parameter Description Options...
System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu: System Security Supervisor Password ....[None] User Password .......
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Setting a Password Enter the BIOS utility and select “System Security” . Highlight the “Supervisor Password” parameter to set a Setup password, or “User Password” to set a power-on password. Then press the left or right arrow key. The following screen appears: Supervisor Password Enter your Password twice.
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Changing or Removing the Password If you want to change one of your passwords, do the following: Enter the BIOS utility and select “System Security”. Highlight the “Supervisor Password” parameter (for Supervisor password) or the “User Password” parameter (a Supervisor Password must be set first before you can change the User password). The Password menu appears.
Advanced Options NOTE: The Advanced Options menu is only available if you press F8 or Alt + F4 in the main menu. The “Advanced Options” menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameters: CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system.
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The following table describes the parameters found in this sub-menu. Parameter Description Options Level 1 Cache (processor Lets you enable or disable the primary cache Enabled or Disabled Cache) memory, i.e., the processor memory. Level 2 Cache Lets you enable or disable the secondary Enabled or Disabled cache memory.
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PnP/PCI Options The PnP/PCI Options menu allows you to specify the settings for your PCI devices. Selecting this option displays the following screen: PnP/PCI Options PCI IRQ Setting ..... [Auto] INTA INTB INTC INTD PCI Slot 1 ..... [09] [11] [--] [03] PCI IRQ Sharing ......
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Parameter Description Options Graphics Aperture Size This parameter determines the effective size of the 4, 8, 16, 32, 64, 128, 256 graphics aperture. Graphics aperture is the address range that the AGP video and the CPU use to manage graphical objects. The lowest setting is 4 MB and the highest is 256 MB.
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Press Enter to view the Chipset Settings information. The following screen displays the Chipset Settings menu: Chipset Settings Spread Spectrum ..... [Enabled] ICH Audio Codec ..... [Enabled] ICH SMBUS Controller ....[Enabled] Delay Transaction ....[Enabled] Determine DIMM Frequency .... [Auto] On Chip VGA BIOS message Show VGA BIOS message ....
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Parameter Description Options Spread Spectrum This parameter lets you enable or disable the Enabled or Disabled spread spectrum. ICH Audio Codec This parameter lets you enable or disable the Enabled or Disabled ICH Audio Codec. ICH SMBUS Controller This parameter lets you enable or disable the Enabled or Disabled ICH SMBUS controller.
Load Default Settings You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Load Default Settings Do you want to load default settings? [Yes]...
Abort Settings Change Selecting the Abort Settings Change option from the main menu displays the following dialog box: Abort Settings Change Do you really want to abort settings change? *[Yes] [No] Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings.
Exiting Setup To exit the BIOS utility, simply press Esc . The following dialog box appears: Exit Setup Settings have been changed. Do you really want to exit setup? *[Yes] [No] Select Yes to exit Setup. Select No to return to the main menu. Exit Setup Settings have been changed.
Chapter 3 Removal and Replacement This chapter contains step-by-step procedures on how to disassemble the Veriton-FP2 for maintenance and troubleshooting. To disassemble the computer, you need to fix the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Hexagonal screwdriver...
Removing the LCD CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. To remove the LCD, first remove the screw from the LCD hinge cover, then remove the LCD hinge cover from the system.
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Removing the Inverter Board To remove the inverter board, first remove the screw from the inverter cover. Slide the inverter cover rightward to remove it from the system. Remove the three screws from the inverter. Remove the inverter board from the LCD module. Removing the Interface Board To remove the Interface board, first remove the screw from the interface cover.
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Removing the OSD Board To remove the OSD board, first release eight latches from the bezel as shown, then remove the bezel from the LCD. Remove the two screws from the OSD board. Remove the OSD board from the LCD. Removing the LCD To remove the LCD, first remove the four screws from the LCD.
Opening the Housing This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.
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Remove the USB /Audio board cover forward, then take it away from the chassis carefully. Removing the Power Supply To remove the power supply, first remove the two screws from the rear-up bracket, then remove the rear- up bracket from the system. Remove the two screws from the rear-down bracket, then remove the rear-down bracket from the system.
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Remove the screw as shown, then remove the power supply from the system. Remove the three screws from the power supply, then remove the power supply bracket from the power supply. Removing the Modem Board To remove the modem board, first remove the two screws as shown, then remove the modem board from the mainboard.
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Removing the CPU To remove the CPU, first disconnect the fan cable from the mainboard, press the fan clasp to release the lock of both sides, then remove the fan from the CPU. Pull the latch out on one side gently, remove the CPU from the socket carefully, then push the latch back. Removing the Memory To release the system memory, press down and out on the levers on both sides of the DIMM socket, then lift the memory to remove it.
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Removing the IDE Transfer Board Remove the four screws from the IDE transfer board as shown, then remove the IDE transfer board from the chassis Removing the Speaker Remove the two screws from both left and right speakers as shown, then remove both speakers from the case.
Removing the FDD To remove the FDD, first push the FDD hot swap module release button as shown, then remove the FDD hot swap module from the system. Press the two latches downward by bladed screw driver carefully. Rotate the FDD and move the lower case forward, then remove the it from the FDD module. Remove the five screws as shown, then remove the FDD from the FDD frame.
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Disconnect the FDD cable from the FDD, then remove the cable from the FDD Chapter 3...
Removing the CD-ROM To remove the CD-ROM, first push the CD-ROM hot swap module release button as shown. Remove the CD-ROM hot swap module from the system. Remove the two screws from the CD-ROM modules as shown. Rotate the CD-ROM and press the two latches downward as shown by the bladed screw driver carefully. Rotate the CD-ROM and move the lower case forward, then remove the lower case from the CD-ROM module.
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Remove the four screws as shown, then remove the CD-ROM from the CD-ROM frame. Disconnect the CD-ROM FPC cable from the CD-ROM, then remove the cable from the CD-ROM. Chapter 3...
Removing the HDD To remove the HDD, first remove the hard disk door from the rear panel. Remove the screw from the chassis as shown, pull the hard disk drive module release bar upward and outward, then remove the hard disk drive module from the chassis carefully. Remove the four screws from the HDD case, and then remove the HDD from the case.
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Remove the HDD screw soft mount from the HDD case. Chapter 3...
Chapter 4 Troubleshooting This chapter provides troubleshooting information for the Veriton FP2: Power-On Self-Test (POST) Index of Error Messages Index of Error Codes and Error Beeps Index of Error Symptoms Undetermined Problems Chapter 4...
Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.
POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”...
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BIOS Messages Action/FRU IRQ Setting Error 1. Load default settings in Setup. 2. Enter BIOS Setup and set the Reset Resource Expansion ROM Allocation Fail Assignments of the PnP/PCI Options to Yes, then I/O Resource Conflict(s) reboot the system. Memory Resource Conflict(s) 3.
Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
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Error Symptom Action/FRU Diskette drive read/write error. 1. Diskette. 2. Ensure the diskette drive is not set to Write protect in the Security Options of BIOS Setup. 3. Diskette drive cable. 4. Diskette drive. 5. System board. Diskette drive LED comes on for more than 2 1.
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Error Symptom Action/FRU CD/DVD-ROM drive can play audio CD but 1. Ensure the headphone jack of the CD/DVD-ROM has an output. no sound output. 2. Turn up the sound volume. 3. Speaker power/connection/cable. 4. CD/DVD-ROM drive. Real-Time Clock Real-time clock is inaccurate. 1.
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Error Symptom Action/FRU Parallel/Serial Ports Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. 1. Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup.
Check all cables and connectors for proper installation. If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time: 10. Non-Acer devices External devices Any adapter card (modem card, LAN card or video card, if installed)
Chapter 5 Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Main board PH2 PH1 PH2 PH1 CN10 CN10 CN16 CN16 CN15 CN15 CN13, CN11 CN13, CN11 47B102 47B102...
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Connector Description Connector No. Description Power Connector LPT1/VGA/COM1 USB*2 FDD Connector IDE1 Connector IDE2 Connector 12V power supply Intrusion Alert Micro Switch Cable Connector CN10 RJ45 (10/100 LAN Connector) CN11 Speaker Out (Right Channel) CN12 AGP Right Angle Slot CN13 Speaker Out (Left Channel) CN14 Audio/USB daughter board interface connector...
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Jumper Setting Jumper Function and settings HDD LED Power LED Power Switch RF Header SAFE MODE NORMAL* Boot Block Select Boot From Top Block Notmal* JP10 Hot Swap Interface Header JPX1 CLEAR CMOS NORMAL* NOTE: *: Default Settings Chapter 5...
FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.
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Picture Partname Description Part No. CPU PIII IC CPU COPP933/133/256 01.COPRM.933 COPPERMINE933MHZ 256K FCPGA 133M INTEL CPU CELERON566MHZ 128K IC CPU CELER566/128K/ 01.ICLON.566 66M INTEL 66M 0D CPU CELERON600MHZ 128K IC CPU CELER600/128K/ 01.ICLON.600 66M INTEL 66M 0D CPU CELERON633MHZ 128K IC CPU CELER633/128K 01.ICLON.633 INTEL...
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Picture Partname Description Part No. CPU PIII IC CPU COPPER600EB/ 01.COPRM.60E COPPERMINE600MHZ 256K 133 FCPGA 133M INTEL CPU PIII IC CPU COP600EB/133 C0 01.COPRM.60K COPPERMINE600MHZ 256K FCPGA 133M INTEL CPU PIII IC CPU COP667/133/256 01.COPRM.66C COPPERMINE667MHZ 256K FCPGA B0 133M INTEL CPU PIII IC CPU COP667/133FSB 01.COPRM.66D...
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Picture Partname Description Part No. p.82 -20 LCD CHASSIS ASSY LCD BASE FJ 60.96920.011 LCD Foot Stand LCD FOOT STAND H56 LCD STAND 81.96920.201 p.83 -1 LCD STAND CASE ASSY LCDSTAND METAL 60.96926.001 p.83 -2 LCD STAND BASE COVER LCDSTAND BASE MCS- 42.96906.011 050 H56 p.83 -7...
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Picture Partname Description Part No. p.83-12 WEIGHT PLATE WEIGHT PLATE H56 31.96905.001 p.83 LCD STAND BEZEL LCDSTAND FRONT ACS- 42.96905.011 D501 H56 p.83 -9 BASE COVER BRACKET M3X5LTAPE 86.VA524.5R0 SCREW p.83 -8 LCD STAND CASE SCREW M3x5L 86.5A524.5R0 p.82 -7 LCD STAND PANEL SCREW SCREW TAP HEX WHITE 86.BA254.5R0...
Appendix A Model Definition and Configuration Veriton FP2 The Veriton FP2 Model No. Define: Trade Mark: Brand Name: Acer Description: Acer Veriton FP2, PIII & Celeron Socket 370 Based PC System Model No: VTFP2 Product Name: Veriton FP2 Appendix A...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under MS DOS V6.22, Microsoft Windows 98 SE (EN/TW), Microsoft Windows 2000 Professional (EN/TW), Microsoft Win95/NT 4.0 Workstation, Novell Netware 4.2 & 5.1, SCO UNIX/Red Hat Linux, and Microsoft Windows Millennium Build 2513 (EN/TW) environment.
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Index Connectors 79 Description 80 ACPI 20 description 80 Advanced Options 42 controllers 17 PnP/PCI 44 audio 13 serial port 15 Assignment Map 16 video 13 Audio CRT Monitor port 5 controller 13 Current 18 Audio Board 82 Audio Interface 13 Audio-in/Line-in port 5 Date 38 Audio-out/Line-out port 5...
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Floppy Disk Drive Memory Address Map 15 removing 67 Memory/Cache Options 42 Frequency 18 external cache 43 internal cache 43 front panel 3 Model Definition 103 FRU 83 Modem 15 data 15 fax 15 Global Standby Mode 20 voice 15 Graphics Aperture Size 45 Monitor 13 MPU-401 14...
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Product Information 27 IDE primary channel master 25 IDE primary channel slave 25 DMI BIOS version 27 IDE secondary channel master 26 main board ID 27 IDE secondary slave 26 product name 27 Internal cache size 25 system BIOS version 27 parallel port 26 system serial number 27 Processor 25...
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configuration 13 package 13 size 13 Weight 18 speed 13 Win95/Win2000 Environment Test 109 type 13 Windows 98 Environment Test 107 voltage 13 Voltage 18 Index...