Fujitsu ScanSnap S300M Getting Started Manual page 31

Symptom
Scanning Is ScanSnap Manager for the
does not ScanSnap S300M installed in
start. your computer?
Is the USB cable correctly
connected?
Scanning
Is the
does not
start.
Did you resume the computer
from the hibernation state?
Is ScanSnap Manager surely
started?
(If ScanSnap Manager is
active, the ScanSnap Manager
icon
menu.)
Is ScanSnap Manager running
normally?
(If ScanSnap Manager is not
running normally, the
ScanSnap Manager icon in the
Dock menu is in the not-ready
state
Depending on the features of
the computer, the ScanSnap
may not be recognized shortly
after the power is turned on
back if the computer goes into
the sleep mode before turning
off the power.
Check This Item
LED light blinking?
appears in the Dock
.)
Remedy
Install ScanSnap Manager for the
ScanSnap S300M. (See "Installing the
Supplied Software" (page 15).)
Connect the USB cable correctly.
When using a hub, check the hub's power
supply.
When using a USB bus power cable, use a
powered USB hub equipped with an AC
adapter. If you connect to a non-powered
hub, the ScanSnap may not work properly.
Disconnect and then re-connect the AC
cable and AC adapter.
(Wait at least five seconds before
reconnecting the AC or USB cable.)
When you perform scanning after resuming
the computer from the hibernation state,
move the mouse or press any key before
scanning.
If the ScanSnap Manager icon is not
displayed, with Finder, select the
destination folder where the ScanSnap is
installed (generally, you can find
"ScanSnap" in "Applications"), and then
select "ScanSnap Manager" to start up
"ScanSnap Manager."
Perform the following:
1. Disconnect and re-connect the AC cable
and AC adapter. If doing so does not
improve the situation, perform Step 2.
2. If a USB hub is being used, directly
connect the ScanSnap to your
computer. If this does not improve the
situation, perform Step 3.
3. Restart your computer.
If none of the above operations resolves
the problem, uninstall and re-install
ScanSnap Manager.
For how to uninstall ScanSnap Manager,
refer to "Appendix A Uninstalling
ScanSnap" in "ScanSnap S300M
Operator's Guide."
ScanSnap S300M Getting Started
30