Getting Help
Troubleshooting
My mouse doesn't work
If you are using an external mouse, check that the mouse is plugged into the
mouse connector. Please refer to "To connect a USB device" on page 56 for
details.
If you have connected an external mouse while your computer is on, you must
restart your computer.
If you are using an optional Sony USB PCGA-UMS1 mouse, check that the mouse
is plugged into the USB connector. Please refer to the chapter about "Universal
Serial Bus (USB) Device" on page 56 for details.
The key top comes off
Put it back where it was and press it until it clicks.
When the enter key or the space key comes off, follow the instruction in "Placing a
key top" on page 76 .
If you take off the key top intentionally or press it excessively when you replace it, it
may cause a malfunction. Handle it with care.
About Digital Video Captures and DVgate Motion
While I'm recording images to a digital video device using DVgate Motion, my system
displays the message "Failed to record to DV deck,Please check deck's power status, cable
connection..."
Close all open applications and restart your computer. Frequent recording of images
to a digital video device while using DVgate Motion sometimes causes this to occur.
For more information on DVgate Motion, see the DVgate Motion online help.
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