Printer Problems - Canon IMAGECLASS D800 Series Printer Manual

Printer Problems

Problem Cause
Printer does not Paper might not be loaded.
print
A copy job might not have
been completed due to the
Out of Paper status.
Print jobs might be stalled.
The cartridge might not be
installed correctly.
Your BIOS port setting
might need to be modified.
The parallel cable might not
be compatible.
Your computer might not be
working properly.
No power is Power cord might not be
supplied plugged in.
AC outlet might not be
supplying power.
AC voltage might not match
printer.
Printer stops Your interface cable might be
printing loose.
You might be working on an
application in the foreground,
in which case printing
performance might slow down.
Solution
Make sure that paper is loaded.
The print job will start automatically
when the copy job is completed. Please,
load paper.
Check the Canon iC D800 Status Window
for stalled jobs.
Check that the cartridge is installed
correctly. Set-up Instructions
See your computer's documentation
concerning available ports.
Make sure that you are using an 8-bit,
Centronics-compatible, parallel interface
cable with bidirectional capability.
Check your computer, make sure that it is
turned on and working properly.
Make sure that the power cord is securely
plugged into both the machine and the
AC outlet.
Make sure that the AC outlet is supplying
power; try another outlet if necessary.
Make sure that the voltage of the AC
outlet matches the ratings on the printer.
Check your computer and your cable.
Printer performance improves if you give
your print job priority.
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