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Getting help
To install a local printer, proceed as follows:
1
From the Control Panel, select Printers and Other Hardware, then Printers and Faxes.
2
Under Printer Tasks, click Add a printer.
3
Let the Add Printer Wizard guide you through the installation process.
4
Click Finish.
The printer is now installed.
This procedure applies for most, but not for all printers.
I cannot print
Check that all the cables of the printer are properly connected.
Check that your printer is correctly configured and that you have up-to-date drivers. If necessary, contact
your dealer.
To reset the printer connection, proceed as follows:
1
Click on Start and then Printers and Faxes.
2
Right-click in the left part of the window and select Refresh.
3
Click on the icon of the printer installed on your computer.
4
In the Printer Tasks menu, which has now expanded, click on Set printer properties.
5
Have a look through the different tabs and check that everything seems normal.
6
Restart your computer.
When I remove a Memory Stick™, an error message appears
Insert the Memory Stick™ into the slot again and press <Enter>. Wait until the active application finishes,
then remove the Memory Stick™. If the message confirms the ejection of the Memory Stick™, click OK.
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