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Huawei S1720 Series Quick Maintenance Manual

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Quick Maintenance
S1720&S2700&S3700&S5700&S6700
Series Ethernet Switches
Issue: 02 (2017-04-30)

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Summary of Contents for Huawei S1720 Series

  • Page 1 Quick Maintenance S1720&S2700&S3700&S5700&S6700 Series Ethernet Switches Issue: 02 (2017-04-30)
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services, and features described in this document may not be within the purchase scope or the usage scope.
  • Page 3: Table Of Contents

    Contents Before You Start How to Quickly Maintain the S1720&S2700&S3700&S5700&S6700 Fault Information Collection and Feedback Solution to Device Login Failure Risky Operations References...
  • Page 4: Before You Start

    Optical power meter: used to test optical parameters of optical ports Instruments and meters (such as optical power and receive sensitivity). Visit Huawei enterprise technical support website (http://support.huawei.com/enterprise) to register account. Then you can browse or download more product documents, cases, and announcements, and receive push messages from the website.
  • Page 5: How To Quickly Maintain The

    How to Quickly Maintain the S1720&S2700&S3700&S5700&S6700 The overall S1720&S2700&S3700&S5700&S6700 maintenance process is as follows: Start Check alarms on Check the health Check the component Check indicators the switch and status of the switch status of the switch and and rectify the fault. rectify the fault.
  • Page 6 Hardware Description or the troubleshooting procedures in Troubleshooting. If the fault cannot be rectified, contact your agent or Huawei enterprise technical support hotline. The following table lists the normal status of each indicator on the switch. Category...
  • Page 7 Handle these alarms according to the Alarm Reference. If the alarms cannot be cleared, contact your agent or Huawei enterprise technical support hotline. If you have a network management system (NMS), check the alarms on the NMS. For details, see the NMS product documents.
  • Page 8 If the preceding situations occur, reinstall the fan modules or clean the fan blades. If other situations occur, replace the fan module. If the fault cannot be rectified, record the fault information and contact your agent or Huawei enterprise technical support hotline.
  • Page 9 If the usage is too high, observe the usage for 5-10 minutes. If the usage is still high, contact your agent or Huawei enterprise technical support hotline. View the storage media usage information. The storage media usage should be lower than 80%.
  • Page 10 Whether the Register value is Registered. Whether the Status value is Normal. If the card status is abnormal, record the fault information and handle the fault according to the Troubleshooting. If the fault cannot be rectified, contact your agent or Huawei enterprise technical support hotline.
  • Page 11: Fault Information Collection And

    Log information: logs recorded when faults occur Provide the collected information to your agent or Huawei technical support engineers. Collect Fault Basic Information When a fault occurs, collect the following fault basic...
  • Page 12 Device logs involve user operations, system faults, and system security issues. Logs are classified into user logs and diagnostic logs. After logging in to the switch, obtain the user logs and diagnostic logs follows: <HUAWEI> save logfile //Collect common user logs. <HUAWEI> system-view [HUAWEI] diagnose...
  • Page 13: Solution To Device Login Failure

    (the actual settings may be different). Restart the switch. Power off the switch, and then power on it. Seek technical support. If the preceding methods are ineffective, contact your agent or Huawei enterprise technical support hotline.
  • Page 14: Risky Operations

    Risky Operations Hardware-Related Risky Operations  Remove or install cables inside a cabinet.  Remove or install subcards when the switch is running. The subcards of some types are not hot swappable.  Remove or install subcards without an ESD wrist strap. Software-Related Risky Operations ...
  • Page 15: References

    References The following table lists more information about device maintenance. Information Link Browse or download the http://support.huawei.com/enterprise/productsupport?lang=zh&pid=6691593 product documents. Search for the cases in http://support.huawei.com/enterprise/productsupport?lang=zh&pid=6691593 the case library. Post your questions in the http://support.huawei.com/ecommunity/bbs/list_4355.html technical forum. Ask questions in the enterprise http://support.huawei.com/ecommunity/ask/list_4355.html...

This manual is also suitable for:

S2700 seriesS3700 seriesS5700 seriesS6700 series