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2. Begin speaking after you hear the beep. You have up to two minutes of
The Number For
Memory Location
recording time.
Long distance access number
7
3. Release the button when you finish your announcement.
Authorization code
8
If you choose not to record an outgoing announcement, a default
Frequently called long distance number
9
announcement is played instead.To return to the default announcement
after you have recorded your own outgoing announcement, press the
1. Make sure the phone is ON by pressing theTALK/CALL BACK button.
announce button and release it when you hear the beep.
2. Press the memory button and then press the 7 key.
Sample Outgoing Announcement
3. When you hear the access tone, press memory again and then press
Hi, this is (use your name here), I can't answer the phone right now, so please leave your
the 8 key.
name, number and a brief message after the tone, and I'll get back to you. Thanks.
4. At the next access tone, press memory and then the 9 key.
Reviewing the Announcement
TIP: Wait for the access tones before pressing the memory button,
• Press and release the announce button to review your outgoing
or your call might not go through.
announcement.
Inserting a Pause in the Dialing Sequence
Ring Select
Press the #PAUSE button once to insert a delay in the dialing sequence
Set the RING SELECT switch on the bottom of the unit to choose the
of a stored telephone number. A pause is needed to wait for a dial tone
number of times you want the phone to ring before the system answers
(for example after you dial 9 for an outside line, or to wait for a computer
the call.You may choose 3 rings or 5 rings.
access tone). PAUSE shows on the display as a P . Each pause counts
as 1 digit in the dialing sequence. If you need a longer pause, press the
Answering System Operation
#PAUSE button twice.
This section explains the buttons and features of the answering system.
Reviewing and Deleting Stored Numbers
Messages Indicator
1. Press the memory button.
The MESSAGES indicator shows you how many messages you have. It
2. Use the CID/VOL (or) button to scroll to the desired memory
blinks if there are new messages. The answer on/off button must be ON
location or press the desired memory location (0-9).
in order for the MESSAGES indicator to work.
3. While the entry is displayed, press the chan/delete button to delete the
Screening Calls from the Base
entry.The display shows DELETE?.
You may screen incoming calls by waiting for the caller to begin leaving a
4. Press chan/delete again to confirm.The display shows DELETED.You
message (to hear who it is), then pick up the handset, and pressTALK/
will hear a confirmation tone.
CALL BACK to speak to the caller.The answering system automatically
Answering System Setup
stops recording when you activate the handset or pick up an extension
phone.
Besides basic telephone features, your 26999 unit is also equipped with
a digital answering system which features English and French language
TIP: Make sure the volume on the base is set loud enough for you
voice prompts, and allows you to customize your own greeting.This
to hear your incoming calls.
section shows you how to set up your answering system to record
Message Playback
incoming calls. Before you begin the setup, you must turn on the
answering system.
The messages indicator lets you know when you have messages.To play
messages, press the play/stop button.
• Press the answer on/off button to turn the answering system on and
While a message is playing, you can do the following:
off.The MESSAGES indicator lights when the answering system is on.
The indicator alternately flashes between CL (clock) and 0, indicating
• Press the play/stop button to stop the message playback.
day/time programming is needed and 0 messages are stored.
• Press and release the review button to restart the current message;
NOTE: The answering system displays "- -" when it is off.
continue to press and release the review button to go to previous
messages.
Setting the Voice Prompt Language
The default voice prompt language is English.
• Press and release the skip button to go to the next message.
• Press the volume or button to adjust the playback volume.
To change the answering system's voice prompt language, press
and hold the skip button for two seconds.The unit announces
Memory Full
"OPTION FRANÇAISE. "
When the memory is full, the system answers after 10 rings.You
NOTE: To change to "English," press and hold the skip
button again
should erase some messages so the answering system can record new
for 2 seconds.
messages.The memory has a total recording time of 15 minutes (this
includes the outgoing announcement, incoming messages, and voice
NOTE: In remote access mode, the system follows the selected
time/date stamp).
language. The voice prompt language cannot be switched remotely.
Erasing Messages
Voice Time/Day Stamp
1. Press and hold the day/check button to set the day of the week and
You may erase messages three ways:
then release.
• To erase a single message, press the play/stop button on the base, and
2. Press the hour button to set the hour (a.m. or p.m.).
press and release the erase button on the base to erase the message
currently playing.
3. Press the min button to set the minutes. When you press and hold the
min button, the time advances in 5-minute intervals.
• To erase all reviewed messages, press and hold the erase button on the
base until the unit beeps.
4. Press and release the day/check button to review the day and time
settings.
• To erase a message using the handset:
1. Press format/answerer button on the handset.
Speaker Volume
2. Press the play/stop button (key 2). on the handset.
Use the volume ( or ) buttons to adjust speaker volume to a
comfortable level. Press the () arrow to increase the volume and the
3. Press the erase button (key 0) on the handset to erase a message during
() arrow to decrease the volume. L8 is the maximum and L1 is the
playback.
minimum level.
NOTE: Erased messages cannot be restored. Be careful when pressing
the erase button because if the next unheard message has started to
Voice Instructions
play, it will also be erased.
If you need additional assistance, press the review (
) button when you
plug in the answering system and follow the voice instructions.
Leaving a Memo
Recording the Outgoing Announcement
Use the memo feature to leave a message.
For best results when recording, you should be about nine inches from
1. Press and hold the memo button. Hold the button down until you finish
the mic (microphone) opening to eliminate as much background noise as
recording the message.
possible.
2. Begin speaking after you hear the beep.
1. Press and hold the announce button. Hold the button down until you
3. Release the memo button when you are finished.
finish the announcement.
Remote Access
Changing the Security Code
This section explains two types of remote access: using the handset to
The default security code for accessing the answerer from another
access the answering system and accessing the answering system from
location
another phone.
is 1 2 3.You must use the handset to change the security code. With the
phone off, follow these steps:
The handset contains integrated buttons that enable you access the
answering machine with the handset.
1. Press format/answerer button.
You can also access your answering system from any phone that is
2. Press *tone/exit.
tone-dial compatible by entering a 3-digit security code after you hear the
3. Enter the three numbers to be used as the new security code.
outgoing announcement.The following voice menu system guides you
4. Press *tone/exit again.
through all of the procedures.
5. You will hear the new security code being repeated to confirm the
Voice Menu System
change.
To
Press this Button
Connecting the Belt Clip
Review message
1
To attach the belt clip, insert the sides of the belt clip into the slots on
Play back message
2
each side of the handset. Snap the ends of the belt clip into place.
Stop message play back
2
Changing the Battery
Erase message
0 (during message playback)
Make sure the telephone is OFF before you replace battery.
Skip message
3
1. Remove the battery compartment door.
Turn off/on answering system
4
2. Disconnect the battery plug from the jack inside the battery
compartment and remove the battery pack from the handset.
Review voice menu options
7
3. Insert the new battery pack and connect the battery plug to the jack
Using the Handset
inside the handset battery compartment.
Press the format/answerer button to access the answering system from
4. Put the battery compartment door back on.
the cordless handset.
5. Place handset in the base to charge.
After you access the answering system, use the marked handset keys
6. Allow the handset battery to properly charge (for 16 hours) prior to
just as if you were pressing the corresponding buttons on the base (see
first use or when you install a new battery pack. If you do not properly
"Answering System Operation. " ).The functions are listed on the handset
charge the phone, battery performance will be compromised.
above each number. For example, to play messages:
CAUTION: To reduce the risk of fire or personal injury, use
1. Press the format/answerer button.The display shows ANSWERER
only the battery listed in the User's Guide.
REMOTE.
Battery Safety Precautions
2. Press the play/stop button (2 key) or follow the Voice Menu System.
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of
3. When you are finished listening to your messages, press format/
this type, toxic materials could be released which can cause injury.
answerer again.
• To reduce the risk of fire or personal injury, use only the battery listed
Screening Calls from the Handset
in the User's Guide.
Use the handset to screen calls even when you can't hear the answering
• Keep batteries out of the reach of children.
system.
• Remove batteries if storing over 30 days.
When the answering system picks up the line:
1. Press the format/answerer button to access the answering system.
Contains
Nickel-Cadmium
NOTE: This product contains a nickel-cadmium
2. Listen as the caller leaves a message.
Rechargeable Battery
rechargeable battery and must be recycled or
3. Press theTALK/CALL BACK button to speak to the person or press
disposed of properly. We suggest that you check
format/answerer to stop screening the call.
with your local Environmental Agency regarding
Memory Full
Ni-Cd
recycling or disposal.
Must be Recycled or
Disposed of Properly
When the answering system's memory is full, the system answers after
10 rings, beeps and waits for you to enter the 3-digit security code. If you
don't enter the security code within 10 seconds after the unit beeps, the
General Product Care
phone hangs up.You should erase some messages so the answering
To keep your telephone working and looking good, follow these
system can record new messages.
guidelines:
NOTE: The unit also answers after the 10th ring if it is turned off.
• Avoid putting the phone near heating appliances and devices that
To access the answering system, enter your 3-digit security code after
generate electrical noise (for example, motors or fluorescent lamps).
you hear the beep.
• DO NOT expose to direct sunlight or moisture.
Accessing the Answering System from Another
• Avoid dropping the unit and other rough treatment.
Location
• Clean with a soft cloth.
You can access your answering system from a touch-tone phone
• Never use a strong cleaning agent or abrasive powder because this will
by entering your 3-digit security code after you hear the outgoing
damage the finish.
announcement.
• Retain the original packaging in case you need to ship the phone at a
1. Dial the phone number for the answering system.
later date.
2. When the answering systems answers, allow the outgoing message to
• Periodically clean the charge contacts on the handset and base with a
play to the end, listen for the tone, and then enter your security code.
soft cloth.
3. Follow the voice menu to use the answering system remote functions.
Handset Sound Signals
The remote feature enables you to perform the previously listed Voice
Menu System functions:
Signal
A long warbling tone (with ringer on)
TIP: You can bypass the outgoing announcement by pressing any
numbered key on the keypad while the announcement is playing.
Three short beeps (several times)
Then, you can enter your security code to access the answering
Single beep every 14 seconds
system.
Display and Caller ID Messages
Handset does not ring
• Make sure the RINGER ON/OFF on the handset is set to ON.
The following indicators show the status of a message or of the unit.
• Move closer to the base.The handset may be out of range.
ANSWERER REMOTE
Indicates the answering machine is being
accessed remotely.
• You may have too many extension phones on your line.Try unplugging
some phones.
BLOCKED CALL
The person is calling from a number that has
been blocked from transmission.
• Check for a dial tone.
BLOCKED NAME
The persons name is blocked from transmission.
You experience static, noise, or fading in and out
BLOCKED NUMBER
The person is calling from a number that has
• Change channels.
been blocked from transmission.
• Move closer to base.The handset might be out of range.
CALL WAITING
Indicates a call is waiting on the line.
• Relocate the base. Make sure base is not plugged into an electrical
Prompt asking if you want to erase all Caller ID
DELETE ALL?
outlet with another household appliance.
records.
• Charge the battery.
DELETE CALL ID?
Prompt asking if you want to erase a Caller ID
Unit beeps
record.
• Place handset in base for 20 seconds; if it still beeps, charge battery for
DELETED
Prompt confirming the Caller ID record is
16 hours.
erased.
• Clean the charging contacts on handset and base with a soft cloth.
EMPTY
Indicates a memory location is vacant.
• See solutions for "No dial tone. "
END OF LIST
Indicates that there is no additional information
in Caller ID memory.
• Replace the battery.
ENTER NAME
Prompt telling you to enter the name for one of
Memory Dialing doesn't work
the 10 memory locations.
• Make sure you programmed the memory location keys correctly.
ENTER TEL NUMBR
Prompt telling you to enter the telephone
• Did you follow proper dialing sequence?
number for one of the 10 memory locations.
Phone dials in pulse with tone service
INCOMPLETE DATA
Caller information has been interrupted during
transmission or the telephone line is excessively
• Make sure phone is in tone dialing mode.
noisy.
Phone won't dial out with pulse service
LOW BATTERY
Indicates the battery pack needs charged.
• Make sure phone is in pulse dialing mode.
NEW
Indicates call or calls have not been reviewed.
Caller ID Solutions
NO CALLS
Indicates no calls have been received.
NO DATA
No Caller ID information was received.
No Display
PAGING
The PAGE button has been pressed on the base.
• The battery must be fully charged.Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet.
PRESS TALK KEY
Indicates the CID number is a Direct Dial
Number (DDN) and cannot be formatted.
Disconnect the unit from the wall and plug it in again.
• You must be subscribed to Caller ID service from your local telephone
REPT
Repeat call message. Indicates that a new call
company in order to receive Caller ID records.
from the same number was received more than
once.
Caller ID Error Message
UNKNOWN NAME/
The incoming call is from an area not serviced
• The unit displays this message if it detects anything other than valid
by
Caller ID information during the silent period after the first ring.This
CALLER/NUMBER
Caller ID or the information was not sent.
message indicates either the presence of noise on the line, or that an
invalid message has been sent from the telephone company.
Answering System Display Messages
Answering System Solutions
The following indicators show the status of the answering machine.
- -
Answerer off.
Can't hear messages, beep, etc.
0-59
Total number of messages.
• Adjust the speaker volume.
An (blinking)
Currently answering a call.
Time/Day setting stuck at 12 a.m Mon.
CL (blinking)
The voice time/day stamp needs set.
• Set the time clock.
F (blinking)
Memory is full.
Answers on 10th ring
LA (Line Access)
External line remote answerer.
• Make sure answering system is turned on.
Six bars (blinking) Recording a memo or announcement.
• The phone's memory may be full.
Troubleshooting Guide
Incoming messages are incomplete
• Was an extension phone picked up?
Cordless Phone Solutions
• The phone's memory is full.
No dial tone
• You accidentally pressed the play/stop button during playback and
• Check installation:
stopped the message.
Make sure the base power cord is connected to a working electrical
outlet.
Won't respond to remote commands
Make sure the telephone line cord is connected to the base unit and the
• You must use a tone-dial phone for remote access.
wall phone jack.
• You must enter the correct security code.
Meaning
• Connect another phone to the same modular jack; if the second phone
• Did the unit hang up? If you take no action for a period of time, the
doesn't work, the problem might be with your wiring or local service.
Signals an incoming call
system automatically hangs up.
• The handset may be out of range of the base. Move closer to the base.
Page signal
• Make sure the battery is properly charged (for 16 hours).
Low battery warning
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed theTALK/CALL BACK button?
Did the charge/in use indicator come on?The battery may need to be
charged.
• Place the handset in the base for at least 20 seconds.
Causes of Poor Reception
Service
• Aluminum siding.
ATLINKS Communications Canada, Inc., warrants to the purchaser or
gift recipient that if any manufacturing defect becomes apparent in
• Foil backing on insulation.
this product within 1 year from the original date of purchase, it will be
• Heating ducts and other metal construction that can shield radio
replaced free of charge, including return transportation.
signals.
This warranty does not include damage to the product resulting from
• You're too close to appliances such as microwaves, stoves, computers,
accidents, misuse or leaking batteries.
etc.
Should your product not perform properly during the warranty period, either:
• Atmospheric conditions, such as strong storms.
1. Return it to the selling dealer with proof of purchase for replacement,
• Base is installed in the basement or lower floor of the house.
OR
• Base is plugged into AC outlet with other electronic devices.
2. Remove the batteries (where applicable), and pack product complete with
• Baby monitor is using the same frequency.
accessories in the original carton (or equivalent).
• Handset battery is low.
— Mail prepaid (with proof of purchase) and insured to:
• You're out of range of the base.
ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Inc.
• Microwave oven is using the same frequency.
6200 Edwards Boulevard
Telephone Network Information
Mississauga, Ontario
Canada L5T 2V7
Should your equipment cause trouble on your line which may harm the
The provisions of this written warranty are in addition to and not a
telephone network, the telephone company, where practicable, may
modification of or subtraction from the statutory warranties and other rights
notify you that temporary discontinuance of service may be required.
and remedies contained in any applicable legislation, and to the extent that
Where prior notice is not practicable and the circumstances warrant such
any such provisions purport to disclaim, exclude or limit any such statutory
action, the telephone company may temporarily discontinue service
warranties and other rights and remedies, such provisions shall be deemed to
immediately.
be amended to the extent necessary to comply therewith.
The telephone company may make changes in its communications
If you are unable to find a qualified servicer for out of warranty service, you
facilities, equipment, operations or procedures where such action is
may write to:
required in the operation of its business. If these changes are expected
ATLINKS Communications Canada, Inc.
to affect the use or performance of your telephone equipment, the
c/oThomson Inc.
telephone company will likely give you adequate notice to allow you to
P.O. Box 0944
maintain uninterrupted service.
Indianapolis, Indiana, U.S.A., 46206-0944
Notice must be given to the telephone company upon termination of
Attach your sales receipt to this booklet for future reference.This information
your telephone from your line.
is required if service is needed during the warranty period.
PURCHASE DATE ________________________________________________
REN Number
NAME OF STORE ________________________________________________
On the bottom of this equipment is a label indicating, among other
information, the Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may
connect to your telephone line and still have all of these devices ring
when your telephone number is called. In most (but not all) areas, the
sum of the RENs of all devices connected to one line should not exceed
5.To be certain of the number of devices you may connect to your line
as determined by the REN, you should contact your local telephone
company.
Accessory Information
DESCRIPTION
MODEL NO.
BLACK
WHITE
AC Power converter
5-2512
5-2618 (gray)
Belt Clip
5-2555
5-2552
Handset Replacement Battery
5-2459
To order, call the nearest distributor for your area;
Ontario: (905) 624-8516
Manitoba: (204) 783-2088
British Columbia: (604) 438-8001
Quebec: (514) 352-9071
A shipping and handling fee will be charged upon ordering.
It is required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent. Items are subject to availability.
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