Advertisement
Solutions
A : Click "Continue to this website (not recommended)" to continue browsing this website.
A : Choose Settings
System Configuration
Reset
Products &
Configuration Management
Warranty Card
Thank you for choosing products of Huawei Technologies Co., Ltd. (Huawei). To be entitled for warranty service for
the product, please read the following warranty statements carefully.
1. Warranty Period
Unless otherwise stated specifically by Huawei, the following periods apply:
Duration of Hardware Warranty: 12 months
Duration of Software Media: 3 months
The start date of the warranty:
The warranty starts on the 90th day after the date of the product shipment from Huawei, or the date of receiving
service request, whichever is earlier.
Notes:
1. If there is any conflict with contract terms and conditions, the contract terms and conditions shall prevail.
2. When you purchase a product from Huawei, please confirm the date when the product will be shipped from Huawei,
and check other warranty-related information.
3. For expansion and replacement parts, you are entitled to either of the following warranties (whichever is longer):
(1) A 90-day warranty starting from the date the replacement parts are shipped
(2) The remaining warranty of the original equipment
4. Warranty service is provided for the lithium battery modules for the S series switches, but the terms related to
hardware warranty service response time in the Huawei Enterprise Standard Warranty do not apply to the lithium
battery modules.
2. Service Guidelines
This warranty card entitles you to free warranty service within the warranty period. For a complete listing of
applicable warranties, please visit http://e.huawei.com, choose Support > Service Solutions > Warranty.
Technical Support: Visit http://support.huawei.com/enterprise, click Contact Us at the bottom of the page, and select
your country to obtain contact information of Huawei local office.
TAC Support: Visit
http://support.huawei.com/enterprise
service hotline available in your country.
Complete the form below and keep for ready reference:
Product supplier:
Supplier telephone number:
Product serial number:
and choose Contact > Global Service Hotline to find the
Advertisement
