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Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell , the DELL logo, Inspiron , YOURS IS HERE , Solution Station , and DellConnect are trademarks of Dell Inc.;...
WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not place your Dell™ computer in a low-airflow environment, such as a closed briefcase, or on fabric surfaces, such as carpets or rugs, while it is powered on.
Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer.
Set Up the Operating System Your Dell computer is preconfigured with the operating system you selected at the time of purchase. Microsoft Windows ® ® To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete.
You will require the following to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD‑R/DVD+R/Blu‑ray Disc NOTE: Dell DataSafe Local Backup does not support rewritable discs. ™...
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Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page Insert the disc or USB key in the computer. Click Start → Programs→ Dell DataSafe Local Backup. Click Create Recovery Media. Follow the instructions on the screen.
Setting Up Your Inspiron Laptop Enable or Disable Wireless (Optional)
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Press the key on the function key row on the keyboard to enable or disable wireless. The wireless on or off icons appear on the screen to indicate the status. Wireless enabled Wireless disabled NOTE: The wireless key allows you to quickly turn off all wireless radios (Wi‑Fi and Bluetooth on your computer, such as when you are asked to disable all wireless radios on an airplane flight.
Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one at www.dell.com. Setting Up a Wired Connection • If you are using a dial‑up connection,...
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Setting Up a Wireless Connection NOTE: To set up your wireless router, see the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router: Windows ®...
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Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
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Windows Vista Save and close any open files, and exit any open programs. Click → Control Panel. Start network, and then In the search box, type click Network and Sharing Center→ Set up a connection or Network→ Connect to the Internet.
Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop. ™ Right View Features...
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1 Optical drive — Plays or records CDs and DVDs. For more information, see “Using the Optical Drive” on page 32. 2 Optical drive light — Blinks when you press the optical drive eject button or when you insert a disc and it is being read.
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AC adapter connector — Connects to an AC adapter to power the computer and charge the battery. USB 2.0 connectors (3) — Connect to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. Network connector — Connects your computer to a network or a broadband device if you are using a wired network.
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Power status light — Turns on steadily or blinks to indicate the power status. For more information on the power status light, see “Status Lights and Indicators” on page 24. Hard drive activity light — Blinks to indicate hard drive activity when the computer reads or writes data.
Status Lights and Indicators Battery Status Light Indicator light status solid white AC adapter Battery solid amber NOTE: The battery is charging when the computer is powered using the AC adapter. Computer state(s) Battery charge level on/standby/off/ <= 98% hibernate on/standby/off/ >...
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Power Button Light/Power Indicator Light Indicator light status solid white Power status light breathing white NOTE: For information on power problems, see “Power Problems” on page 43. Computer state(s) off/hibernate standby...
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The touch pad supports Scroll, Zoom, and Rotation features. To change the touch pad settings, double‑click the Dell Touch pad icon in the notification area of the desktop. For more information, see “Touch Pad Gestures” on page 28.
Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Traditional Scroll — Allows you to scroll up or down, and right or left. To scroll up or down: Move a finger up or down in the vertical scroll zone (extreme right of the touch pad).
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Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom — Allows you to zoom in or out. To zoom in: Move a finger up in the zoom zone (extreme left of the touch pad).
Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required multimedia key. You can configure the multimedia control keys using the System Setup (BIOS) Utility or the Windows Mobility Center. System Setup (BIOS) Utility Press <F2>...
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Mute the sound Decrease the volume level Increase the volume level Play the previous track or chapter Play or pause Play the next track or chapter...
Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. This optical drive plays or records CDs and DVDs.
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Using Your Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 eject button...
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2 Camera — Built‑in camera for video capture, conferencing, and chat. 3 Display — Your display can vary based on selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide at support.dell.com/manuals or at the following location:...
WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter).
Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide at support.dell.com/manuals or at the following location: Windows 7 : Start → All Programs→ Dell Help Documentation ® Windows Vista : Start ®...
NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft, fire, or natural disasters. You can access the service on your computer using a password‑protected account.
Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Grouping related icons into categories Add a Category Right‑click the Dock, click...
If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 47 or “Contacting Dell” on page 71. Beep Codes Your computer might emit a series of beeps during start‑up if there are errors or problems.
Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).
Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see “Contacting Dell” on page 71). If the power light is blinking white — The computer is in standby state or the display may not be responding.
If the display is not responding, press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see “Contacting Dell” on page 71). If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals.
Lockups and Software Problems If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously. Click Applications.
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If the computer stops responding or a solid blue screen appears — CAUTION: You might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button until the computer turns off and then restart your computer.
All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services. To launch the application, click Start All Programs→ Dell→ Dell Support Center→...
Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.
Alternatively you could see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals or contact Dell (see “Contacting Dell” on page 71).
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• Enter system setup and ensure that the boot sequence information is correct (see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals). No timer tick interrupt — A chip on the system board might be malfunctioning or system board failure.
Ensure that the device that you want to test displays in the system setup program and is active. Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.
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Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 71). Ensure that the computer is connected to an electrical outlet that is known to be working properly.
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The Service Tag helps you identify your computer when you contact Dell. When the tests are complete, close the test screen to return to the Choose An Option window. Choose An To exit the Dell Diagnostics and to restart the computer, click Exit.
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1 to start the CD menu and press Type <Enter> to proceed. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. Select the test you want to run.
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When the tests are complete, close the test screen to return to the Choose An Option window. To exit the Dell Diagnostics and to restart the computer, click Exit. Drivers and Utilities disc. Remove the...
You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer. If possible, backup your data files before using these options.
System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.
CAUTION: Although Dell Datasafe Local Backup is designed to preserve the data files on your computer, it is recommended that you backup your data files before using the Dell DataSafe Local Backup. NOTE: Dell DataSafe Local Backup may not be available in all regions.
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Factory Image Restore (see “Dell Factory Image Restore” on page 62) to restore your operating system. You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer, while preserving the data files.
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Backup and restore your computer based on file types • Backup files to a local storage device • Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional: Double‑click the Dell DataSafe Local Backup icon on the taskbar. Click...
You can use the system recovery media, created using Dell DataSafe Local Backup, to return your hard drive to the operating state it was in when you purchased the computer while preserving the data files on your computer.
DataSafe Local Backup (see “Dell DataSafe Local Backup” on page 58) to restore your operating system Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer.
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Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. Click Next. The Confirm Data Deletion screen appears. NOTE: If you do not want to proceed with Factory Image Restore, click Cancel.
See “Online Services” 41 for on page 66 for a more extensive list of Dell Support online. If the preceding steps have not resolved the problem, see “Before You Call” on page 69.
DellConnect DellConnect is a simple online access tool that ™ allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.
Online Services You can learn about Dell products and services on the following websites: • www.dell.com • (Asian/Pacific countries www.dell.com/ap only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • (Canada only) www.dell.ca You can access Dell Support through the following websites and e‑mail addresses:...
Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order‑status service. A recording prompts you for the information needed to locate and report on your order.
Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and...
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated‑ support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag is located on a label at the bottom of your computer.
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Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard,...
Dell provides several online and telephone‑ based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit www.dell.com/contactdell.
See: “System Recovery Media” on page 61 “Dell Diagnostics” on page 51 “My Dell Downloads” on page 48 support.dell.com ® the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your warranty.
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Regulatory Compliance Homepage at www.dell.com/regulatory_compliance the bottom of your computer the Dell Support Center. To launch the Dell Support Center, click the taskbar. support.dell.com icon in the...
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, see your computer documentation at the following location: Windows 7 : Start → All Programs→ Dell Help Documentation ® Windows Vista : Start → Help and Support→ Dell EDocs ®...
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2 GB, 3 GB, 4 GB, and 6 GB Minimum 2 GB (single channel) Maximum 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals. Connectors Audio one microphone‑in connector and one stereo headphone/ speaker connector Mini‑Card one half‑size slot...
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Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth technology (optional) WLAN a/b/g/n Camera Camera resolution 0.3 megapixel Video resolution 640 x 480 Video Inspiron N5020 Video controller Video memory wireless ® Inspiron M5030 Video controller Video memory Inspiron N5030 Video controller...
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Vertical viewing 15/30 (H/L) angle Pixel pitch 0.252 x 0.252 mm Controls brightness can be controlled through keyboard shortcuts (see the Dell Technology Guide for more information) Keyboard Number of keys 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 87 (Brazil)
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Touch Pad X/Y position 240 cpi resolution (graphics table mode) Size Width 90.00 mm (3.54 inches) sensor‑active area Height 46.00 mm (1.81 inches) rectangle Battery 6‑cell “smart” lithium ion Depth 57.64 mm (2.27 inches) Height 22.80 mm (0.9 inches) Width 214 mm (8.43 inches) Weight 0.34 kg (0.75 lb)
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AC Adapter Input voltage 100‑240 VAC Input current 1.5 A/1.6 A/1.7A Input frequency 50‑60 Hz Output power 65 W Output current 4.43 A (maximum at 4‑second pulse) 3.34 A (continuous) Rated output 19.5 VDC voltage Temperature range: Operating 0° to 40°C (32° to 104°F) Storage –40°...
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Non‑operating 1.30 GRMS Computer Environment Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 3‑ms half‑sine pulse; for non‑operating — measured with the hard drive in head‑parked position and a 2‑ms half‑sine pulse):...
Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation.
The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F.
5 customer service 65 damage, avoiding 5 DataSafe Online Backup 39 DellConnect 65 Dell Diagnostics 51 Dell Factory Image Restore 62 Dell Support Center 47 Diagnostic Checklist 70 drivers and downloads 73 DVDs, playing and creating 38 email addresses...
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hardware problems diagnosing 51 Hardware Troubleshooter 51 help getting assistance and support 64 Internet connection 14 Internet Service Provider 14 memory problems solving 44 network connection fixing 42 power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 67 resources, finding more 72 restoring factory image 62...
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support email addresses 66 support sites worldwide 66 System Messages 49 System Recovery Media 61 system reinstall options 56 ventilation, ensuring 5 warranty returns 68 Windows program compatibility wizard 45 Windows, reinstalling 61 wired network connection 7 wireless network connection 42...
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Printed in the U.S.A. www.dell.com | support.dell.com 07RR4TA02...