LG One:Quick Share Owner's Manual page 40

40
No video output
• Check if a graphic card has been installed on the PC to which the Dongle is connected.
(Image output may not work properly for desktops if an additional graphic card has also
been installed.)
No sound output
• Check if the sound card is set correctly on the PC to which the Dongle is connected. (If
your PC is a desktop, the speaker must be connected to the PC for the sound card to
work properly.)
Error description
• Cannot detect USB Dongle
- Check if the dongle has been properly connected to the PC.
- If the same message is displayed even after reconnecting the Dongle to the PC,
contact the store in which you purchased it.
• Connection error has occurred with <LG device Name>
- Check if the [SoftAP] settings have been switched to ON in the LG device's [Network]
menu. For more details on LG device settings, please refer to the user manual of the
relevant model.
- If there are other wireless devices near LG device, they may interfere with
communication.