Motorola TIME WARNER DCT6200 User Manual page 44

Problem
There is no audio
when viewing cable
channels
There is no audio
from the center
and/or surround
speakers of a home
theater receiver
connected to the
DCT*
Possible Solution
Verify that the MUTE
control has not been pressed. Press
control to restore sound.
If the DCT* audio output is connected to the TV, verify
that the MUTE button on the TV has not been pressed.
If the DCT* audio output is connected to a home theater
receiver, verify that the receiver is set to the appropriate
input source and the mute button on the receiver has not
been pressed.
Verify that you have the correct cables for the audio
ports.
Verify that the audio cables are firmly connected
between the DCT* and the audio playback device (TV,
receiver, etc.).
Not all Dolby Digital programs feature full 5.1 surround
sound. In some cases, the programs may only contain
left and right stereo audio.
Verify that the SPDIF cable (coaxial or optical) is firmly
connected to the DCT* and the home theater receiver.
Verify that the home theater receiver is set to a surround
sound audio mode (Dolby Digital, Dolby Pro Logic II,
Dolby Pro Logic).
Verify that the receiver is properly configured to work
with all connected speakers.
36
button on the DCT* or the remote
MUTE on the remote