Frequently Asked Questions - Philips 502-1040510 User Manual

10 Frequently asked
questions
Connection
Your HD receiver does not display any
digital TV channels on your TV. You may
also see the on-screen message "Signal
lost".
• Check that the aerial cable from the aerial
wall socket is correctly connected to your
HD receiver (see page 10).
• There may be a temporary problem with
the reception, caused, for example, by bad
weather; try again later.
• Check if there is any network message
related to this signal loss. You can access the
Network messages menu from Menu >
Settings > Network messages.
Setup
Your HD receiver does not seem to be
working and there are no lights on the
front panel.
• Check that the 12 V power supply unit is
correctly connected to your HD receiver.
• Ensure that the ON/OFF switch on the
rear panel of your HD receiver is switched
on (is in the '1' position).
Your HD receiver does not seem to be
working and a channel number is shown
on the front-panel display.
• Check that all connections are properly
made (see page 10).
• Check that your TV is plugged into the mains
and that it is switched on.
• Check that you have selected the correct
A/V channel/source on your TV depending
on how your HD receiver is connected to
it (that is, using HDMI or SCART). Refer to
your TV's user manual for instructions.
32
Your HD receiver seems to be switching
off automatically after some time.
If your receiver automatically goes into standby
mode (standby indicator on the front panel lights
up), this is due to the Eco mode. The Eco mode
is set to 3hours, by default (environmentally
friendly product). To modify it, go to Menu >
Settings > Preferences > Automatic Eco
mode, and choose a different value. See page 24.
Your remote control is not working.
• Make sure that you point your remote
control directly at your HD receiver and
that nothing is between it and your HD
receiver. The standby indicator on your HD
receiver's front panel should flash each time
you press a remote control button.
• Check the batteries and replace them, if
necessary.
• If rEC is displayed (on the front-panel
display) everytime you press a button on
your remote control, see below.
Your HD receiver displays "rEC" on the
front-panel display each time you press a
button on your remote control and your
HD receiver is locked.
A recording is running, which locks your HD
receiver. To unlock your HD receiver, you must
STOP THE RECORDING by pressing EXIT and
then OK.
The picture is not displayed on your
HDTV and an HDCP authentication error
is displayed.
Your HDTV does not support HDCP, which
allows your HD receiver to transmit full-
resolution video to your HDTV. As a result, the
HDMI output displays a message masking the
video, which asks you for changing the resolution
down to 576p (see page 18 - Res button).
Frequently asked questions