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If your Philips Shaver is not working or turning on, read below the possible causes and our
advice on how to solve them yourself.
Your Philips Shaver is not charged
If you have a rechargeable Philips Shaver, it is possible, that its battery has run out. We advise
you to charge your shaver and then try turning it on again. For details on how to charge your
shaver, please refer to the user manual.
If your Philips Shaver is not rechargeable then it should be plugged in to a working electric
socket while in use.
Your Philips Shaver is dirty
It is possible that your shaver does not turn on or move because it is dirty. There can be hair or
dirt particles stuck inside it, causing the shaving heads to be blocked.
To fix this problem, clean your shaver thoroughly. If possible, remove the shaving head and
clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user
manual.
In some shavers, a cleaning reminder symbol will blink to let you know that the shaver needs to
be cleaned. For detailed cleaning instructions, refer to your user manual or watch the video
below.
Your Philips Shaver is not assembled correctly
Another reason why your shaver might not be working is that it is not assembled correctly.
Refer to your user manual for detailed instructions on how to reassemble your shaver.
The travel lock on your Philips Shaver is activated
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