Philips 5000 Series Manual page 34

Warranty and support
Troubleshooting
Problem
The appliance
does not work
when I press the
on/off button.
If you need information or support, please
visit www.philips.com/support or read the
international warranty leaflet.
Warranty restrictions
The shaving heads (cutters and guards) are
not covered by the terms of the international
warranty because they are subject to wear.
This chapter summarizes the most common
problems you could encounter with the
appliance. If you are unable to solve the
problem with the information below, visit www.
philips.com/support for a list of frequently
asked questions or contact the Consumer Care
Center in your country.
Shaver
Possible cause
The appliance is
still attached to
the wall socket. For
safety reasons, the
appliance can only
be used without cord.
The rechargeable
battery is empty.
The travel lock is
activated.
The shaving unit is
soiled or damaged to
such an extent that
the motor cannot run.
33
Solution
Unplug the appliance
and press the on/off
button to switch on
the appliance.
Recharge the battery.
Press the on/off
button for 3 seconds
to deactivate the
travel lock.
Clean the shaving
heads thoroughly or
replace them.
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