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Motorola VT2500 User Manual

Motorola VT2500 User Manual

Voice gateway
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VT2500/VT2400
Voice Gateway

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  • Page 1 User Guide VT2500/VT2400 Voice Gateway...
  • Page 2 IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. CAUTION: CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY MOTOROLA FOR COMPLIANCE COULD VOID USER’S AUTHORITY TO OPERATE THE EQUIPMENT. When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: •...
  • Page 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. VT2500/VT2400 Voice Gateway User Guide...
  • Page 4 Are not intended to replace or be a substitute for primary line voice services or Plain Old Telephone Service (POTS) • Are not meant to provide guaranteed 911 or E911 services or to permit access to 411 directory assistance services VT2500/VT2400 Voice Gateway User Guide...
  • Page 5 Configuration: Basic Gateway TCP/IP Wireless Print Server USB The service provider, not Motorola, is responsible for the provision of VoIP telephony services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the services provided through this equipment.
  • Page 6 Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 7: Table Of Contents

    Connecting the VT2400/VT2500 to a Network ....... . . 16...
  • Page 8 Wireless > STATISTICS ............... 79 viii VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 9 Configuring the Wireless Network Name on the VT2500 ....... . .

  • Page 10: Introduction

    Models VT2400/VT2500 Voice Gateway family includes these models (the VT2500 and VT2400 are covered in this manual): VT2000 Provides two telephone lines and connection to a router and a modem. Refer to the VT2000/VT1000 Series Voice Terminal User Guide for details.

  • Page 11: Network Connection Types

    • Ethernet (wired) local area network (LAN) • Wireless LAN (802.11b/g, WiFi certified) (VT2500 only) • Combination Ethernet and Wireless LAN (VT2500 only) VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 12: Sample Wired Network For Home Or Office (Vt2400)

    PCs without the need for a stand-alone hub or router. The VT2400 also includes a firewall to help protect your network against external attacks. Sample Wireless Network for Home or Office (VT2500) VT2500 Wireless Voice Gateway offers all the features of the VT2400 with the added convenience of a built-in 802.11b/g wireless access point for wireless access to broadband services.

  • Page 13: Sample Combination Wired And Wireless Network For Home Or Office (Vt2500)

    Advanced TCP/IP Wireless Sample Combination Wired and Wireless Network for Home or Office (VT2500) VT2500 Wireless Voice Gateway allows you to set up a combination of wired and wireless PCs and other devices in your home or office network. Either a cable or DSL modem can be used.

  • Page 14: Front Panel

    Series of blinks indicates status of Line 1 (see next table) Line 1 Series of blinks indicates status of Line 2 (see next table) Line 2 * Connection speed is indicated as follows: Green if 100Base-T; Amber if 10Base-T VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 15 Caution! Never unplug your Motorola voice terminal while its light is blinking continuously. Instead, allow the image upgrade to finish. If you unplug the Motorola voice terminal during an image upgrade, it may become inoperable. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 16: Rear Panel

    PSTN connection instead of the VoIP broadband connection. Reset button Reboots the voice terminal if your VoIP service provider has enabled it. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 17: Before You Begin

    Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Advanced TCP/IP Wireless Before You Begin Before you begin installation, check that you received the following items with your VT2400/VT2500: Item Description AC adapter Connects the VT2400/VT2500 to an AC electrical outlet...

  • Page 18: Precautions

    Postpone installation until there is no risk of thunderstorm or lightning activity in the area. To prevent overheating the VT2400/VT2500, do not block the ventilation holes on the top and sides of the unit. Do not open the VT2400/VT2500. Refer all service to your VoIP provider.

  • Page 19: Installation

    Positioning Your Router for Optimal Wireless Performance (VT2500 only) Your voice gateway has an embedded wireless router that uses a radio transmission technology defined by the Institute of Electrical and Electronics Engineers (IEEE) called 802.11 Wireless Fidelity (Wi-Fi). This standard is subdivided into distinct categories of speed and the frequency spectrum used, designated by the lowercase letter after the standard.

  • Page 20: Hardware Setup

    To attach the antenna to the voice gateway: Locate the antenna port on the back of the voice gateway (the threaded knob). Screw the antenna connector clockwise onto the threaded knob until firmly seated. Do not over-tighten. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 21: Physical Placement

    It can also be mounted on a wall. Horizontal Installation Place the voice gateway in the desired location as shown in the figure below. Follow the installation procedures for connecting and configuring the voice gateway to a network. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 22: Vertical Installation

    Wall Mount Installation If you mount the VT2400/VT2500 on the wall, you must: • Position the VT2400/VT2500 as specified by the local or national codes governing residential or business communications services. • Follow all local standards for installing a network interface router/network interface device (NIU/NID).

  • Page 23: Electrical Connection

    Follow the installation procedures for connecting and configuring the voice gateway. Electrical Connection Your voice gateway does not have an On/Off power switch and therefore is only powered on by plugging in the power adapter. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 24 Power port, found on the back of the unit. Plug the power adapter into a grounded and surge-protected power outlet. The Power LED on the front panel lights green when connected properly. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 25: Connecting The Vt2400/Vt2500 To A Network

    LAN port on the VT2400/VT2500. Connect up to three additional PCs using Ethernet cables to the VT2400/VT2500. Connect one end of each Ethernet cable to a PC and the other end to a LAN port on the VT2400/VT2500.

  • Page 26: Adding The Vt2500/Vt2400 To An Existing Network

    Disconnect the Ethernet cable (RJ-45) that connects the modem to the router (on the router/WAP end only) and then connect it to the WAN port on the VT2400/VT2500. Disconnect the Ethernet cables that connect the PCs to the router (on the router/WAP end only) and connect them to the LAN ports on the VT2400/VT2500.

  • Page 27: Checking The Network Connections

    After the Power light on the VT2400/VT2500 is solid green, turn on your computer. If the Internet connection does not work as it did before you installed the VT2400/VT2500, refer to “Troubleshooting” on page 116. Before you can verify that the phone is working, you need to complete several basic configuration procedures.

  • Page 28: Basic Configuration

    This section provides initial procedures required for configuring the network attached to the voice gateway. These include: • Starting the VT2400/VT2500 Voice Gateway Setup Program • Changing the Default Password • Setting Up Minimum Security Network Options, such as selecting the firewall policy, enabling the firewall,...

  • Page 29: Starting The Vt2400/Vt2500 Voice Gateway Setup Program

    Ethernet cable. Do not use a wireless device to configure the network. On a computer wired to the VT2400/VT2500, open a Web browser, such as Internet Explorer or Netscape. In the Address or Location field, type http://192.168.102.1 or http://192.168.0.1...
  • Page 30 After you edit the field and click Apply for some settings, you are required to reboot the VT2400/VT2500 the changes to take effect. Rebooting takes 10 to 15 seconds. After rebooting, you must log in again. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 31: Changing The Default Password

    On the Gateway > STATUS page, click Launch Getting Started Wizard to display the Change Admin Password page: In the Old Password field, type the old password. The default password is motorola (this field is case sensitive). In the New Password field, type the new password.

  • Page 32: Setting Up Minimum Security Network Options

    For example, if you use a Web browser, outbound HTTP connections are permitted on port 80. Inbound responses from the Internet are allowed because an outbound session is established. To set up a custom firewall, see Firewall > FIREWALL — basic Advanced Configuration. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 33 You will also need to configure a port forwarding entry on the Gateway > PORT FORWARDING — config page or a DMZ client on the Gateway > LAN – static leases page. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 34: Disabling The Wireless Option

    On the Wireless > NETWORK page, select the Enable Wireless Interface check box. Change the ESSID name. Type up to 32 alphanumeric case-sensitive characters. Caution! The default ESSID name is Motorola. It is recommended that you change the default immediately upon setting up your WLAN. Click Save Changes.

  • Page 35: Gaming Configuration Guidelines

    You may need to create custom port triggers to enable other games to operate properly. If you set custom port triggers and enable the firewall, you must customize the firewall to allow traffic through those ports. To create custom port triggers, use the Gateway > PORT TRIGGERS - custom page. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 36: Configuring A Gaming Dmz Host

    Reserve a private IP address for the computer or game device MAC address. Designate the device as a DMZ device. You can reserve IP addresses for multiple devices, but only one device can be designated as the gaming DMZ at a time. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 37: Help

    For example..Help page fields Field or Button Description HELP Generates a help window that contains a description and other information. Note to reviewers: is there a search optionon the Help button? VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 38: Rebooting

    When you click Reboot, this message appears: Click OK to reboot the VT2400/VT2500 voice terminal. The current configuration (or changes you just made using the Apply buttons) will be kept. Click Cancel to cancel the reboot. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 39: Logging Out

    Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Advanced TCP/IP Wireless Logging Out When you click Log Out, the VT2400/VT2500 Setup Program log in screen appears. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 40: Advanced Configuration

    After you edit the field and click Apply for some settings, you are required to reboot the VT2400/VT2500 the changes to take effect. Rebooting takes 10 to 15 seconds. After rebooting, you must log in again. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 41: Using The Getting Started Wizard

    In the example shown, you would click LAN after entering all the necessary information on the WAN pages. Refer to the corresponding configuration pages in this section for more help when configuring the network using the wizard. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 42: Gateway > Status

    You may want to select the Launch Getting Started Wizard, which takes you through the minimum screens you need to verify for any voice gateway network. Refer to “Using the Getting Started Wizard” for more information. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 43: Gateway > Wan - Dhcp Client

    Defines the maximum size of the packets sent from your computer to the network. Enter 1500 for an Ethernet LAN (how about for wireless- leave blank?) Apply (button) Click Apply to save your changes. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 44: Gateway > Wan - Pppoe Client

    Defines the maximum transmission unit (size of packets) sent from your computer to the network. Enter 1500 for an Ethernet LAN. (How about for wireless- leave blank?) Apply (button) Click Apply to save your changes. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 45: Gateway > Wan - Static

    Enable Manual MTU Defines the maximum size of the packets sent from your computer to the network. Enter 1500 for an Ethernet LAN (How about for wireless?). Apply (button) Click Apply to save your changes. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 46: Gateway > Lan - Nat Config

    The subnet mask assigned by your Internet service provider. Enable NAT If enabled, the single HFC IP Address (public IP address) assigned by the service provider is mapped to many private IP addresses on the VT2500 LAN. Use External Interface IP address - Manually enter -...

  • Page 47: Gateway > Lan - Dhcp Server Config

    DHCP server. The default lease pool size is 64. Lease Duration Sets the time in seconds that the VT2500 DHCP server leases an IP address to a client. The default is 86,400 seconds (24 hours).
  • Page 48 The Gateway can relay the actual DNS queries to some other server. Such relaying of DNS querying to some other server is called a DNS relay. Apply (button) Click to apply your changes. You must reboot the VT2400/VT2500. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 49: Gateway > Lan - Dhcp Leases

    Displays the client MAC address. Binding Type How the IP address is bound to the network (Dynamic or Static).? Delete (button) Select a DHCP lease in the list and click Delete to remove the lease from this list. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 50: Gateway > Lan - Static Leases

    IP address. Add (button) After you have entered a MAC address and an IP address, click Add to reserve a new IP address. The IP address and MAC address appear in the STATIC MAPPINGS table. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 51 IP Address Sets the host portion of the reserved IP address for the LAN client having the specified MAC address. When the LAN client requests an IP address, the VT2500 voice gateway DHCP server assigns the client this IP address.

  • Page 52: Gateway > Port Forwarding - Status

    Gateway > PORT FORWARDING — status Use this page to view the configured port forwarding entries for the VT2400/VT2500 LAN. Refer to Gateway > PORT FORWARDING — config for complete definitions of each field. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 53: Gateway > Port Forwarding - Config Page Fields

    Local IP Sets the private LAN IP address for the port forwarding page. An Internet user must know the public IP address to access any port forwarding entry you define on the private LAN. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 54 DHCP, they will attempt to obtain a public IP address from your ISP. Local Port Add (button) Click Add to save this virtual server to the PORT FORWARDING list. The configured port(s) appear on the Gateway > PORT FORWARDING — status page. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 55: Gateway > Port Triggers - Predefined

    You can use the default values for the remaining parameters. Only one computer at a time connected to the VT2400/VT2500 can use an application that requires port triggering. Use this page to view predefined port triggers. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 56 Displays the session chaining selection for the port trigger — Disable, TCP, or TCP/UDP. Session Interval Displays the session interval set for the port trigger. Address Replace Displays the address replacement method for the port trigger. Multi Hosts Displays the multi-host selection for the port trigger. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 57: Gateway > Port Triggers - Custom Page Fields

    If the port triggers detect traffic on the Port Range after the Session Interval expires, it is considered to be a new and unique session. Address Replace Sets the address replacement method for the application. Multi Host Select if appropriate for the application. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 58 Wireless Gateway > PORT TRIGGERS — custom page fields (continued) Field Description Click to add the port trigger to the PORT TRIGGERS TABLE. PORT TRIGGERS TABLE Lists all defined port triggers and their parameters. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 59: Gateway > Dns

    When this check box is selected, the voice gateway will use the DNS Servers specified on DNSs Gateway > DNS page. If not selected, the DNS Servers obtained from external servers are used. Apply (button) Click to apply your changes. (Is a reboot required?) VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 60: Gateway > Log

    Destination Address The destination IP address of the inbound or outbound message.?? Rule Number The firewall profile rule applicable to this entry. Refer to Firewall > FIREWALL — advanced for more information about firewall rules. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 61: System > Control Page Fields

    The gateway can act as SIP ALG (Session Initiation Protocol Application Layer Gateway) when enabled. Recommended for interactive communication sessions between users for voice, video, chat, interactive, games, and virtual reality. Apply (button) Click Apply to save your changes. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 62: System > Configuration - Backup Page Fields

    System > CONFIGURATION — backup page fields Field Description BACK UP SYSTEM CONFIGURATION Apply (button) Click Apply to back up the current configuration. When the Save dialog appears, click Save to preserve the configuration file. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 63: System > Configuration - Restore Page Fields

    Enter filename field. This message appears: “Device will be rebooted after configuration restore. Continue?” Click Yes to continue or click Cancel to keep the current configuration. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 64: System > Configuration - Reset Page Fields

    Initialize (button) Click Initialize to restore the factory default configuration settings. It is highly recommended that you back up the current configuration before restoring factory defaults. See System > CONFIGURATION — backup for more information. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 65: System > Log

    Destination Address The destination IP address of the inbound or outbound message.?? Rule Number The firewall profile rule applicable to this entry. Refer to Firewall > FIREWALL — advanced for more information about firewall rules. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 66: Firewall > Firewall - Basic Page Fields

    Use this to create a customized firewall policy. Press Apply then enter the applicable information (see the Firewall > FIREWALL — advanced page). Description (chgd) A description of the profile type Apply (button) Select Apply to save your changes. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 67 MAP Scan, Echo Scan, Chargen Scan, TCP Syn ACK Syn, TCP FIN Scan, TCP RESET Scan, Back Orifice Scan, Net Bus Scan, IP Spoofing UDP Bomb, XMAS Tree (are these the same for medium) None Allows all packets through the firewall. The firewall is, in effect, disabled. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 68: Firewall > Firewall - Advanced

    Firewall > FIREWALL — basic page. RULE NFORMATION Up to 30 IP filtering rules can be configured. Enable Rule Select this box to enable firewall policy filtering for the port using this rule.? VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 69 Protocol The protocols covered by this profile Port Range The ports covered by this profile Logging Events are logged or are not logged Enabled The rule is enabledor not enabled Allow 1B Allow 0B VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 70: Firewall > Content Filter- Status Page Fields

    Predefined filter profiles (Low, Medium and High) cannot be edited. Delete (button) Allows you to delete custom filter profiles. Predefined filter profiles (Low, Medium and High) cannot be deleted. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 71: Firewall > Content Filter - Config Page Fields

    Save Profile to save the profile. If Save Profile button is not clicked the profile will not be saved. Host Name/IP Address Enter the Host name or IP address of the PC to which this content filter profile has to be applied VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 72 Allows you to edit the URL pattern in the URL PATTERNS IN THIS PROFILE list. Delete (button) Allows you to delete the URL pattern in the URL PATTERNS IN THIS PROFILE list. RULES IN THIS PROFILE URL Type URL Pattern VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 73: Firewall > Schedules - Status

    Firewall > SCHEDULES — status page. NOTE: To remove individual schedules from a profile, select them on the Firewall > SCHEDULES — status page and then click Delete. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 74: Firewall > Schedules - Config

    Manual Time- select to specify a time range and then select the hours and minutes in the From and To lists. Add (button) When you finish specifying or changing days and time, click the Add button to add the new schedule information to the profile. SCHEDULES IN THIS PROFILE: VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 75 Start Time The time the schedule begins End Time The time the schedule ends Delete (button) To delete a schedule from the profile, select it in the SCHEDULES IN THIS PROFILE list and click Delete. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 76: Firewall > Log

    Allows up to 250 entries. Subsequent entries overwrite the oldest entries in the log. (Not sure if this definition is the same for the URL Log and the Log under USERS.) Clear Log (button) Clears all entries from the log. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 77: Voice > Status

    Use this page to view the operational status of the voice gateway: Voice > STATUS page fields Field Description Parameter The voice feature, such as line number, caller ID, call forwarding, etc. Status The status of the voice feature (enabled, disabled ????) VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 78: Voice > Service

    If your ISP does not automatically assign your DNS addresses from their DHCP server, they will need to provide you with at least one DNS server IP address that you enter in the DNS IP address fields. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 79 Select to save your changes. (button) Restore Voice Select to restore factory defaults for VoIP. Do not select this button unless your service Factory Defaults provider advises you to do so. (button) Reboot (button) Reboots the voice gateway. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 80: Users > Users - Status

    Edit (button) Edits the selected user in the USERS list. See Users > USERS — config for more information about editing configuration options. Delete (button) Deletes the selected user in the USERS list. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 81: Users > Users - Config

    Add (button) Click Add when you finish entering user setup information. The user name is added to the USERS list on the Firewall > FIREWALL — advanced page. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 82: Users > User Groups

    Will this page include a way to create user groups? User Group Help screens not provided Administration Login VPN Client Access Policy Authentication Content Filtering Bypass NOTE: page 25 of spec says the product supports VPN pass through for IPSEC, PPTP, and L2TP. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 83: Users > Log

    Destination Address The destination IP address of the inbound or outbound message. Rule Number The firewall profile rule applicable to this user. Refer to Firewall > FIREWALL — advanced for more information about firewall rules. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 84: Wireless > Status

    This page provides wireless status information. Refer to “Setting Up Your Wireless LAN (WLAN)” for a description of each field, or mouse-over the underlined field name and right-click to view a general description in a Help window. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 85: Wireless > Network

    Refer to “Setting Up Your Wireless LAN (WLAN)” for a description of each field, or mouse-over the underlined field name and right-click to view a general description in a Help window. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 86: Wireless > Security - Basic

    “Configuring WEP on the VT2500” under “Setting Up Your Wireless (WLAN)” for a description of each field. Or, mouse-over the underlined field name and right-click to view a general description in a Help window. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 87: Wireless > Security - Advanced

    This page allows you to configure advanced wireless security settings. Refer to “Setting Up Your Wireless LAN (WLAN)” for a description of each field, or mouse-over the underlined field name and right-click to view a general description in a Help window. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 88: Wireless > Statistics

    This page provides information about wireless statistics. Refer to “Setting Up Your Wireless LAN (WLAN)” for a description of each field, or mouse-over the underlined field name and right-click to view a general description in a Help window. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 89: Configuring Tcp/Ip

    Follow the instructions in your Macintosh or UNIX user manual Configuring TCP/IP in Windows 95, Windows 98, or Windows Me On the Windows Desktop, click Start. Select Settings and then Control Panel from the pop-up menus to display the Control Panel window: VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 90 Select the Configuration tab. Verify that TCP/IP is installed for the adapter used to connect to the VT2500. If TCP/IP is installed, skip to step 10. If TCP/IP is not installed for the adapter, continue with step 6.
  • Page 91 Click OK. Click TCP/IP on the Network window. If there is more than one TCP/IP entry, choose the one for the Ethernet card or USB port connected to the VT2500. Click Properties. The TCP/IP Properties window is displayed: Click the IP Address tab.

  • Page 92: Configuring Tcp/Ip In Windows 2000

    In the steps that follow, a connection number like 1, 2, 3, etc., is a reference that is displayed on computers with multiple network interfaces. Computers with only one network interface may only see the label: Local Area Connection. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 93 If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to step 10. If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed: VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 94 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol window is displayed: Click Internet Protocol (TCP/IP). Click OK. The Local Area Connection number Properties window is re-displayed. Be sure the box next to Internet Protocol (TCP/IP) is selected. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 95 Click Close to close the Local Area Connection number Properties window. Click OK when prompted to restart the computer and click OK again. When you complete the TCP/IP configuration, go to “Verifying the IP Address in Windows 2000 or Windows XP”. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 96: Configuring Tcp/Ip In Windows Xp

    Click Control Panel to display the Control Panel window. The display varies, depending on the Windows XP view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 97 Click Network Connections to display the LAN or High-speed Internet connections. Skip to step 7. If a classic view similar to below is displayed: Double-click Network Connections to display the LAN or High-speed Internet connections. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 98 Right-click on the network connection. If more than one connection is displayed, be sure to select the one for your network interface: Select Properties from the pop-up menu to display the Local Area Connection Properties window: On the Local Area Connection Properties window, select Internet Protocol (TCP/IP) if it is not selected. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 99 Click OK to close the TCP/IP Properties window. Click OK to close the Local Area Connection Properties window. When you complete the TCP/IP configuration, go to “Verifying the IP Address in Windows 2000 or Windows XP”. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 100: Verifying The Ip Address In Windows 95, Windows 98, Or Windows Me

    Select the adapter name — the Ethernet card or USB device. Click Renew. Click OK after the system displays an IP address. If after performing this procedure the computer cannot access the Internet, call your cable provider for help. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 101: Verifying The Ip Address In Windows 2000 Or Windows Xp

    If an Autoconfiguration IP Address is displayed as in the following window, there is an incorrect connection between the PC and the VT2500 or there are cable network problems. Check the cable connections and determine if you can view cable-TV channels on your television: After verifying the cable connections and proper cable-TV operation, renew the IP address.
  • Page 102 . If a valid IP address is displayed as shown, Internet access should ENTER be available. Type exit and press to return to Windows. ENTER If after performing this procedure the computer cannot access the Internet, call your cable provider for help. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 103: Setting Up Your Wireless Lan (Wlan)

    VT2500 settings provide no wireless security. After your WLAN is operational, be sure to enable wireless security. To enable security for your WLAN, you can do the following on the VT2500: Perform Use in Setup Program Encrypt wireless transmissions Encrypting Wireless LAN Transmissions Wireless >...

  • Page 104: Encrypting Wireless Lan Transmissions

    Otherwise, perform If you need to restore the You must configure each wireless client with the VT2500’s WEP wireless defaults, click Reset Security Defaults. key (must be identical) If all of your wireless clients support WPA encryption, we recommend using WPA instead of WEP because WPA: •...

  • Page 105: Configuring Wpa On The Vt2500

    Advanced TCP/IP Wireless Configuring WPA on the VT2500 After you enable and configure WPA on the VT2500, you must configure each WLAN client as described in the subsections under “Configuring the Wireless Clients”. To enable WPA and set the key on the VT2500:...
  • Page 106 If you choose Pre-Shared Key (PSK) local authentication, if the passphrase on any client (WPA-PSK) supporting WPA matches the PSK Passphrase set on the VT2500, the client can access the VT2500 WLAN. To set the PSK Passphrase, go to step 7. A local key is typically used in a home or small office.

  • Page 107: Configuring Wep On The Vt2500

    Advanced TCP/IP Wireless Configuring WEP on the VT2500 After you enable and configure WEP on the VT2500, you must configure each WLAN client as described in the subsections under “Configuring the Wireless Clients”. Use Wired Equivalent Privacy (WEP) only if you have wireless clients that do not support WPA.
  • Page 108 If all of your wireless adapters support 128-bit encryption, you can select Enable 128 Bit. Otherwise, you must select Enable 64 Bit. • For a WLAN client equipped with a Motorola wireless adapter, you can enter the WEP Passphrase when you perform “Configuring a Wireless Client for WEP”.

  • Page 109: Restricting Wireless Lan Access

    Configuring the Wireless Network Name on the You must configure each wireless client with the VT2500 to disable Extended Service Set Identifier (ESSID) VT2500’s ESSID network name (must be identical). broadcasting to enable closed network operation Perform Configuring a MAC Access Control List on the No configuration is required on the client.

  • Page 110: Configuring The Wireless Network Name On The Vt2500

    TCP/IP Wireless Configuring the Wireless Network Name on the VT2500 If you disable ESSID broadcasting on the VT2500, it does not transmit the network name (ESSID). This provides additional protection because: • Only wireless clients configured with your network name can communicate with the VT2500 •...
  • Page 111 FAQ Specifications Glossary License Configuration: Basic Advanced TCP/IP Wireless To restrict WLAN access to clients configured with the same Network Name (ESSID) as the VT2500, click the SECURITY tab. Click advanced to display the Wireless > SECURITY — advanced page: Select ESSID Broadcast to restrict WLAN access to clients configured with the same Network Name (ESSID) as the VT2500.

  • Page 112: Configuring A Mac Access Control List On The Vt2500

    Configuration: Basic Advanced TCP/IP Wireless Configuring a MAC Access Control List on the VT2500 You can restrict wireless access to one to 32 wireless clients, based on the client MAC address. To configure a MAC access control list: On the VT2500 Setup Program menu, click Wireless.

  • Page 113: Configuring The Wireless Clients

    Step 3 Step 1 Configure the adapter to obtain an IP address automatically. The Motorola wireless adapters are supplied with a client configuration program called Wireless Client Manager, which is installed in the Windows Startup group. On a PC with Wireless Client Manager installed, the icon is displayed on the Windows task bar.

  • Page 114: Configuring A Wireless Client For Wpa

    VT2500 WEP key On a WLAN client equipped with a Motorola wireless adapter, you can enter the WEP Passphrase you set when you configured the VT2500. For all other wireless adapters, you must enter the 64-bit or 128-bit WEP key generated by the VT2500.

  • Page 115: Wireless Pages In The Vt2500 Setup Program

    Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Advanced TCP/IP Wireless Wireless Pages in the VT2500 Setup Program Use the Wireless pages to control and monitor the wireless interface: • Wireless > STATUS page • Wireless > NETWORK page •...

  • Page 116: Wireless > Status Page Fields

    Wireless > NETWORK page. For more information, see “Configuring the Wireless Network Name on the VT2500”. Never provide the ESSID to anyone who is not authorized to use your WLAN. Channel Displays the radio channel for the access point. If you encounter interference, you can set a different channel on the Wireless >...
  • Page 117 This provides some additional protection for your network because only 802.11 stations that know your network name can be configured to associate with the SBG. Note: Disable ESSID broadcast operation is not part of the IEEE 802.11 standard. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 118: Wireless > Network Page Fields

    Configuring the Wireless Network Name on the VT2500) • Configuring other WLAN settings You can use the VT2500 to operate a WLAN without changing its default settings. Wireless > NETWORK page fields Field Description WIRELESS VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 119 If you select Disable ESSID Broadcast on the Wireless > SECURITY — advanced page, all clients on the WLAN must have the same ESSID (network name) as the VT2500. It can be any alphanumeric, case-sensitive string up to 32 characters. The default is “Motorola.”...

  • Page 120: Wireless > Security - Basic

    WLAN client as described in the subsections under “Configuring the Wireless Clients”. Caution! The default Security Mode setting None provides no security for transmitted data. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 121: Wireless > Security - Advanced Page Fields

    If selected, only wireless clients (stations) having the same Network Name (ESSID) as the VT2500 can communicate with the VT2500. Closed network operation is a VT2500 enhancement to IEEE 802.11b. The default is not selected (off). MAC ACCESS CONTROL You can restrict wireless access to one to 32 wireless clients, based on the client MAC LIST address.
  • Page 122 Type the MAC address of the wireless client to add to the MAC access control list. Use the Station format xx:xx:xx:xx:xx:xx. The MAC access control list can contain one to 32 clients. Add Station (button) Click to add the New Station to the MAC access control list. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 123: Wireless Statistics

    The number of MSDUs not transmitted successfully because the number of transmit attempts exceeded the IEEE 802.11b short or long retry limit. Retry Count The number of successfully transmitted MSDUs after one or more retransmissions. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 124 WEP On key value mapped to the client MAC address. This indicates that the frame should not have been encrypted or was discarded due to the receiving client not having WEP enabled. Refresh (button)?? Click to collect new data. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 125: Troubleshooting

    If the solutions listed here do not solve your problem, contact your cable provider. Before calling your cable provider, try pressing the reset button on the rear panel. Resetting the VT2500 may take 5 to 30 minutes. Your service provider may ask for the status of the lights as described in “Front-Panel Lights and Error...

  • Page 126: Front-Panel Lights And Error Conditions

    One blink - The line is off the hook Continuous blink - Attempting to reregister with your VoIP provider after an interruption in service (see PSTN failover in “Rear Panel” on page 7) Solid - Successfully registered with your VoIP provider VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 127: Contact Us

    Wireless Contact Us If you need assistance while working with the VT2400/VT2500, contact your cable provider. For more information about customer service, technical support, or warranty claims, see the Regulatory, Safety, Software License, and Warranty Information card provided with the VT2400/VT2500.

  • Page 128: Frequently Asked Questions

    However, for online games that require some unsolicited messages to be transmitted through the VT2400/VT2500, the end user can specify ports and IP addresses on which to allow unsolicited messages. The...
  • Page 129 Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Advanced TCP/IP Wireless What voice protocols and CODECs does the VT2400/VT2500 Voice Gateway support? Refer to “Supported VoIP Protocols, Codecs, and Calling Features” on page 1. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 130: Specifications

    Operating temperature 32° to 113° F (0° to 40° C) Storage temperature –40° to 149° F (–40° to 65° C) Operating humidity 5% to 95% R.H. (non-condensing) 32° to 95° F (0° to 35° C) VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 131 Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Advanced TCP/IP Wireless Storage humidity 95% R.H. Antennas LED Indicators Physical Dimensions width height VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 132: Wall Mounting Template

    Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Advanced TCP/IP Wireless Wall Mounting Template Print out the template below to perform the wall mounting procedure in section 2. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 133: Glossary

    To return to your previous page, click the Acrobat Go to Previous View button. access point A device that provides WLAN connectivity to wireless clients (stations). The VT2500 acts as a wireless access point. adapter A device or card that connects a computer, printer, or other peripheral device to the network or to some other device.
  • Page 134 A company that provides high-speed cable data or DSL service. Internet provider Broadband telephony interface. See and S-MTA. broadcast Simultaneous transmission to multiple network devices; a protocol mechanism supporting group and universal addressing. See also multicast and unicast. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 135 CPE can be provided by the subscriber or the cable provider. Also called a client. crosstalk Undesired signal interfering with the desired signal. CSMA/CD carrier sense multiple access with collision detection VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 136 IP address and subnet mask to each client. It enables the automatic reuse of unused IP addresses. The VT2500 is simultaneously a DHCP client and a DHCP server. • A DHCP server at the cable system headend assigns a public IP address to the VT2500 and optionally to clients on the VT2500 LAN. •...
  • Page 137 WLANs in the same area. All clients on a WLAN must have the same ESSID as the access point. On the VT2500, you can set the ESSID on the Wireless > NETWORK page.
  • Page 138 A type of connector used to connect coaxial cable to equipment such as the VT2500. connector firewall A security software system on the VT2500 that enforces an access control policy between the Internet and the VT2500 LAN. flash To press the flash button on the telephone, which allows you to retrieve or go between two calls.
  • Page 139 Internet Control Message Protocol is a protocol used for error, problem, and informational messages sent between IP hosts and gateways. ICMP messages are processed by the IP software and are not usually apparent to the end-user. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 140 For a Class C network, the first 24 bits are the network address and the final 8 bits are the host address; in dotted-decimal format, it appears “network.network.network.host.” If you enable the VT2500 DHCP client on the WAN page, the cable provider automatically assigns the network address, subnet mask, domain name, and DNS server to provide a continuous Internet connection.
  • Page 141 Internet provider. Also referred to as a “VoIP provider” or “voice provider.” International Telecommunications Union To return to your previous page, click the Acrobat Go to Previous View button. kilohertz — one thousand cycles per second VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 142 A test that loops the transmit signal to the receive signal. Usually the loopback test is initiated on a network device. The test is used to verify a path or to measure the quality of a signal on that path. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 143 Ethernet network device. It is expressed as a sequence of 12 hexadecimal digits printed on a the bottom of the VT2400 or VT2500. You need to provide the HFC MAC address to the cable provider. Also called an Ethernet address, physical address, hardware address, or NIC address.
  • Page 144 It is a conceptual framework developed by ISO that is now the primary model for intercomputer communications. OSI is a model only; it does not define a specific networking interface. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 145 HFC cable plant. Built on DOCSIS 1.1, PacketCable networks use IP technology as the basis for a highly-capable multimedia architecture. pass-through A pass-through client on the VT2500 LAN obtains its public IP address from the cable provider DHCP server. Port Address Translation...
  • Page 146 IP An IP address assigned to a computer on the VT2500 LAN by the DHCP server on the VT2500 for a address specified lease time. Private IP addresses are used by the VT2500 LAN only; they are invisible to devices on the Internet.
  • Page 147 A table listing available routes that is used by a router to determine the best route for a packet. A protocol that enables real-time data, such as voice traffic, to be carried in packets over the Internet. RTCP A protocol for monitoring RTP performance. request to send VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 148 The opposite of dynamic IP address. static route A manually-defined route. station IEEE 802.11b term for wireless client. STUN Simple Traversal of UDP through NAT - an intrusion detection system which inspects all inbound and outbound network activity. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 149 Also known as baud rate, is a measure of the number of times per second a signal in a communications channel varies, or makes a transition between states (states being frequencies, voltage levels or phase angles). Usually measured in symbols per second (sps). SYSLOG A de-facto UNIX standard for logging system events. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 150 An encapsulating protocol, such as IPSec, L2F, L2TP, or PPTP, that is wrapped around the original data • A passenger protocol, such as IP, for the original data two-way A cable system that can transmit signals in both directions to and from the headend and the subscriber. VT2400/VT2500 Series Voice Gateway User Guide...
  • Page 151 DHCP server for SOHO or SME use. Gateway Wireless Voice A single device, such as the VT2500, that rovides two telephone lines for voice-over-data, a built-in Gateway wireless access point and router, and connection to a modem.
  • Page 152 Wi-Fi Protected Access (WPA) encryption, as described on the Wi-Fi Alliance Wi-Fi Protected Access web page http://www.wifialliance.org/OpenSection/protected_access.asp). It is a far more robust form of encryption than WEP. We recommend using WPA if all of your client hardware supports WPA. VT2400/VT2500 Series Voice Gateway User Guide...

  • Page 153: Software License

    The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3rd party licensors retain the ownership of the Software.
  • Page 154 Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola is not responsible for any 3rd party software provided as a bundled application, or otherwise, with the Software. U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS.
  • Page 155 Visit our website at: www.motorola.com 521569-001 7/05 MGBI...

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