Related Manuals for HP V241ib
Summary of Contents for HP V241ib
- Page 1 Maintenance and Service Guide V241ib model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Devices, Inc. Bluetooth is a trademark owned sure to read “Important Safety Information”. by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries. USB Type-C and USB-C are registered trademarks of USB Implementers Forum.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 5: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 6: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 7: Monitor Features
For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals. -
Page 8: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Front of monitor showing locations of controls Table 1-1: Front components and their descriptions Component Function Menu/ Select Opens the OSD menu or selects items on the OSD menu. -
Page 9: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. Rear component location showing Table 1-2: Rear components and their descriptions Component Function Power connector Connects the power cable to the monitor. HDMI connector Connects the HDMI cable to the monitor. -
Page 10: Locating The Serial Number And Product Number
The Barcode label (1) and Spec label (2) are located on the rear of the monitor. The serial number and product number are located on ID label. You may need these numbers when contacting HP about the monitor model. Label Location... - Page 11 Spec label Spec label for Worldwide region...
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Page 12: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Mechanical explosion Item Description FRONT TRIM LED LENS FUNCTION KEY FRONT BEZEL PCBA KEYPAD PANEL SCREW, I, CROSS, M3*4 ZN-CC MYLAR, POWER BOARD AND PANEL SCREW, PW, CROSS M4X9, Zn-CC SCREW, P, CROSS M3*6, ZN-CC PCBA POWER BOARD PCBA IF BOARD... -
Page 13: How To Order Parts
You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. -
Page 14: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 15 Remove screws from the rear cover 2) Insert the scraper bar tool into the gap between the middle frame and rear case, and then rotate. The hook opens. Repeat the steps. Disassemble the top side and the right side. Separating the rear cover 3) Remove 3 screws that fixed on Panel and peel off all Foils.
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Page 16: Power Board
The power board part number is 790TK1400M00R01. Before removing the power board, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 10. ▲ Remove the power board: 1) The HP V241ib power board connector position is as follows:... - Page 17 Power Board location showing of connector 2) Locate the part number location on the board. Part number location of power board...
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Page 18: Connector Repair
Connector repair This procedure includes HDMI, DisplayPort and VGA connectors. The connectors are on the main board (board part number 790TL1300xxxR01). The connectors identifiers are as follows: Connector Location HDMI CN301 DisplayPort CN401 CN201 Connector location showing of main board Before repairing connectors, follow these steps: Prepare the monitor for disassembly. -
Page 19: Hdmi Connector Cn301
VGA (D-Sub) connector repairing 2) Lift the CN201 connector from the circuit board. 3) Place the new component on the circuit board. Be sure that it matches the footprint. 4) Solder the new component. HDMI connector CN301 Repair the HDMI connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. -
Page 20: Dp Connector Cn401
3) Lift the CN301 connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the footprint. 5) Solder the new component. DP connector CN401 Repair the DP connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. DP connector repairing 2) Use a hot air gun to melt the solder on the pins. -
Page 21: Function Test
Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Operating description Tool used Tool used Function test st item HDMI test Confirm whether image displays and sound plays Computer or DVD player correctly on the monitor. - Page 22 is displayed on video signal cable between screen. the computer and monitor. Be sure that the computer power is off while you connect the video cable. Input Signal Out Video resolution and/or refresh rate are set higher Change the settings to a of Range is than what the monitor supports.
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Page 23: Index
Index Auto-Adjustment / Plus button locations, 4 power button location, 4 Brightness / Minus button location, 4 power connector location, 5 components precautions, 1 front, 4 preparation for disassembly, 10 rear, 5 RC removal, 10 connector repair, 14 rear components, 5 DisplayPort connector location, 5 removal features, 3...