Troubleshooting - Epson LabelWorks PX User Manual

Troubleshooting

Messages
This section explains the remedies when the following messages
appear on the display.
Check battery The battery runs out of power. Connect the AC
Charge Li-ion! adapter to LW-PX900 and charge the battery.
For details, "Charging the Li-ion battery"
Check battery The batteries run out. Turn off the power and
Change alkaline replace all batteries with new ones.
Cover open! Top cover is open. Close the top cover.
Insert tape Check if the tape cartridge is loaded or correctly
set.
For details, "Installing a tape cartridge"
Check tape The loaded tape is not supported. Insert a correct
cartridge cartridge.
No more Only up to 2 sequence numbers can be inserted.
sequence No.!
No more barcode! Only up to 2 barcodes can be inserted.
QR CODE too big! Perform either of the following:
Use a wider tape. Reduce the text or cell size.
Lower "ECC Level".
Overheated! The printhead is overheated. Turn off the power
and remove the tape cartridge, then leave the
product until it cools down.
Trash at slot Tape remains in the tape eject slot. Remove the
Remove trash tape.
Remove cut tape Unable to start printing because cut tape remains
in the tape eject slot. Remove the tape from the
tape eject slot.
Problem
Unable to charge Li-ion battery
Is the Li-ion battery correctly installed?
Check that the Li-ion battery is correctly installed.
Is the AC adapter securely connected?
Connect the AC adapter and the power cable firmly to the power
socket of the product, the AC adapter connector and the outlet.
Unable to detect the tape correctly
Is the tape cartridge correctly installed?
Check that the tape cartridge is correctly installed.
Is the label for detecting the tape cartridge clean?
If not, wipe the dirt off with a soft cloth.
Is the detection sensor of LW-PX900 clean?
If not, wipe the dirt off with a soft cloth.
MEMO
If none of the above has solved the problem or the symptom is
other than the above, contact the K-Sun customer support center.
Top
Safety Instructions
Specifications
Troubleshooting
Part Names and
Functions
Start Here
Cleaning
Initializing the
Settings
Purpose-based Index
Key Menu Index
Frame and Table Lists
6