LG 55EG5CD Owner's Manual

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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
55EG5CD
55EG5SD
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG 55EG5CD

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55EG5CD 55EG5SD www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY PRECAUTION ....3 - Precautions In Installing the Product .....3 - Precautions for using AC Adapter and Electrical Power ..............5 - Precautions For Moving the Product .....7 - Precautions For Using the Product ......8 - Mounting on a Wall ............9 LICENSES ........
  • Page 3: Safety Precaution

    WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTION Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 4 If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before installing. This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are used, the temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a long period of time (airport and train station).
  • Page 5: Precautions For Using Ac Adapter And Electrical Power

    - If loosely connected, the poor connection may cause a fire or electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. - The use of non-approved products may cause a fire or electric shock.
  • Page 6 • If you don’t intend to use the product for a long time, unplug the power cable from the product. - Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. • Fix the power cable completely. - If the power cable is not fixed completely, a fire can break out.
  • Page 7: Precautions For Moving The Product

    Precautions For Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...
  • Page 8: Precautions For Using The Product

    Precautions For Using the Product WARNING • Do not disassemble, repair or modify the product at your own discretion. - Fire or electric shock accident can occur. - Contact the service center for check, calibration or repair. • When the display is to be left unattended for an extended period of time, unplug it from the wall outlet. •...
  • Page 9: Mounting On A Wall

    • Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much moisture may cause staining. CHEMICALS WATER • Always wear protective gear such as gloves when cleaning the panel as the parts where the edges meet are very sharp.
  • Page 10: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
  • Page 11: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment.
  • Page 12 WARNING • The product warranty does not cover any electrostatic damage to parts that may occur during product installation. Wear the appropriate gear that can prevent electrostatic discharge (ESD) when installing the product. • The serial number on the panel and that on the T-Con Box must match. If they do not, spots may appear on the screen or the product may not function properly.
  • Page 13: Installing On The Ceiling

    Installing on the ceiling (Only for 55EG5CD model) When installing, do not install more than 30 cm away from the ceiling for safe cable connection. 30 cm or less CAUTION • Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock.
  • Page 14: External Equipment Setup

    External Equipment Setup IR RECEIVER This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable.
  • Page 15: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 16 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function.
  • Page 17: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 18 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a HDMI cable. • If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •...
  • Page 19: Using The Input List

    Using the Input List (HOME) → • HDMI → DISPLAYPORT → OPS...
  • Page 20: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. Does the “Invalid Format” message • The signal from the PC (Graphics card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 21 The audio function does not work. Problem Action No sound? • See if the audio cable is connected properly. • See if the sound is set properly. Sound is too dull. • Select the appropriate equalizer sound. Screen color is abnormal. Problem Action Screen has poor color resolution (16...
  • Page 22: Product Specifications

    AC 100-240 V ~ 50/60 Hz 3.0 A Power Consumption On Mode: 190 W (Typ.) Sleep Mode (HDMI, DisplayPort): ≤ 3.0 W Off Mode: ≤ 0.5 W Dimensions Display Module 55EG5CD 861.3 X 1406.2 X 13 (mm) / 31.2 (kg) (Width x Height x Depth) 55EG5SD 861.3 X 1600 X 13 (mm) / 35.6 (kg) / Weight Signage Box 412.6 X 222.4 X 64.3 (mm) / 4.3 (kg)
  • Page 23 Display 55EG5CD 55EG5SD [Unit : mm] 1406.2 1600 861.3 861.3 Signage Box [Unit : mm] 412.6 222.4 64.3...
  • Page 24 T-con Box [Unit : mm] 312.2 213.4...
  • Page 25 HDMI/ DisplayPort/ OPS (PC) Support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remarks 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1366 x 768 47.7 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080...
  • Page 26 NOTE • Resolutions available for the Input Label option in HDMI/ DisplayPort/ OPS input modes. - PC resolutions: 1280 x 720 / 60 Hz, 1920 x 1080 / 60 Hz - DTV resolutions: 480p, 720p and 1080p • Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp.
  • Page 27 Make sure to read the Safety Precautions before using the product. The model and serial numbers of the SET are located on the back and one side of the SET. Record it below should you ever need service. MODEL Temporary noise is normal when powering ON or OFF this device.

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