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OWNER'S MANUAL
FRIDGE & FREEZER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
MFL71667925
Rev.02_020521
Copyright © 2021 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG GR-X31FMQHL

  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH www.lg.com MFL71667925 Rev.02_020521 Copyright © 2021 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    Product Features....................21 Control Panel ....................25 Ice and Water Dispenser.................26 Automatic Icemaker ..................27 InstaView......................29 Door in Door .....................30 Extra Space .......................32 Drawer.......................32 Shelf ........................33 Door Basket ......................34 SMART FUNCTIONS LG ThinQ Application ..................35 Smart Diagnosis ....................36 MAINTENANCE Cleaning ......................38 Water Filter .......................39...
  • Page 3 TROUBLESHOOTING Before Calling for Service................41...
  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 5 SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments;...
  • Page 6 • Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
  • Page 7 • Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
  • Page 8 • Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
  • Page 9: Caution

    SAFETY INSTRUCTIONS • Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury. • Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation. •...
  • Page 10 They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment...
  • Page 11: Installation

    INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
  • Page 12: Removing The Fridge And Freezer Door

    INSTALLATION Accessories at the bottom of the front side of the cover with a flat-head screwdriver. *1 This feature is only available on some models. Removing the Left Fridge Door The water supply line is connected to the top right part at the back of the appliance. Hold the water supply connection and gently push the Spanner A collet...
  • Page 13 INSTALLATION Rotate the hinge lever clockwise. Lift the top CAUTION hinge free of the hinge lever latch • When lifting the hinge free of the latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting.
  • Page 14: Connecting The Water Line

    INSTALLATION Twist the hinge to raise the pivoting end so that the door can be lifted off. Lift the door off the Correct lower hinge pin and remove it. Incorrect • If the water tube end is damaged, it should be trimmed to ensure it does not leak when refitted.
  • Page 15: Levelling And Door Alignment

    INSTALLATION • Connect to potable water supply only. Ensure that the rubber washer is fitted to the inside of the tap connector before screwing it • Connecting the water line must only be installed onto the tap. by a qualified plumber and in accordance with •...
  • Page 16 INSTALLATION Door Alignment for Freezer NOTE Door - Spanner Type A If the door of the appliance is not level, adjust the difference in the height of appliance door. - Spanner Type B Open the door and use the spanner loosen the keeper nut by turning it to the left.
  • Page 17: Turning On The Power

    INSTALLATION Door Alignment for Right Fridge Use the spanner to fasten the keeper nut by turning it to the right. Door (Standard Door Model) Open the fridge door and use the spanner rotate the door hinge bolt. NOTE • Levelling the doors may not be possible when the floor is not level, or is of weak or poor construction.
  • Page 18: Moving The Appliance For Relocation

    INSTALLATION NOTE • After connecting the power supply cord (or plug) to the outlet, wait 3 or 4 hours before you put food into the appliance. If you add food before the appliance has cooled completely, your food may spoil. Moving the Appliance for Relocation Preparing for Relocation...
  • Page 19: Operation

    NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
  • Page 20 OPERATION • Do not store food for a long period of time if it • Express Freeze must be switched on for 2 hours spoils easily at a low temperature. before fresh products are placed in the freezer compartment. • Do not place unfrozen food in direct contact with food that is already frozen.
  • Page 21: Product Features

    OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Control Panel Sets the fridge temperature and freezer temperature, the water filter condition and the dispenser mode.
  • Page 22 OPERATION Interior (Two Star *1 This feature is only available on some models. Standard Door Model: Door in Door Model:...
  • Page 23 OPERATION InstaView Door in Door Model: LED Lamp The LED lamps inside the fridge light up when you open the door. Air Filter Reduces odours inside the fridge compartment. Automatic Icemaker This is where ice is automatically produced and stored. Fridge Door Basket Stores small packages of refrigerated foods, drinks and sauce containers.
  • Page 24 OPERATION Folding Shelf This is adjustable to meet individual storage needs. Door in Door Compartment Stores commonly used food items such as beverages and snacks. Vegetable Box Stores fruits and vegetables to keep fresh for as long as possible. Extra Space Stores small food items such as cheese and ham.
  • Page 25: Control Panel

    Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Freezer Press this button repeatedly to select a desired temperature between -23 °C and -15 °C.
  • Page 26: Ice And Water Dispenser

    OPERATION NOTE • This function will momentarily stop each time the Water button is pressed if it is in operation and will resume the function after 1 hour. • This function runs automatically for 10 minutes every hour without pressing the Self Care button. •...
  • Page 27: Automatic Icemaker

    OPERATION Cleaning the Dispenser • Do not use a thin crystal cup or chinaware when dispensing water or ice. Cleaning the Ice and Water Outlet Wipe the water outlet or ice outlet frequently with a clean cloth as it may get dirty easily. NOTE •...
  • Page 28 Auto Shutoff (feeler arm) • If discolored ice is dispensed, check the water tank and the water supply for a possible source. If the problem continues, contact the LG Removing/Refitting the Ice Electronics customer information centre. Do not Storage Bin use the ice or water until the problem is corrected.
  • Page 29: Instaview

    OPERATION To remove the in-door ice bin, grip the front hooked up to water. To stop the buzzing, move the handle, slightly lift the lower part, and slowly power switch to OFF (O). pull out the bin as shown. NOTE •...
  • Page 30: Door In Door

    OPERATION Door in Door beverages and snacks, without opening the fridge door. This feature is only available on some models. Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens. There is plenty of storage space inside the door in door and its surrounding baskets, allowing you to store food in an organized manner.
  • Page 31 OPERATION To lower the moving basket, press up to Lift up and remove the dairy basket from the release the levers at the side of the basket and whole case. lower the basket until it clicks into place. Lift up the basket to the top position. CAUTION •...
  • Page 32: Extra Space

    OPERATION Extra Space You can control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between Vegetables and Fruit. Using the Extra Space • Vegetables keeps moist air in the crisper for This feature is only available on some models. best storage of fresh, leafy vegetables.
  • Page 33: Shelf

    OPERATION Remove the contents of the drawer. Hold the With the drawer fully extended, lift up the front handle of the vegetable drawer and gently pull and pull the drawer out to remove it. it out. Mount the freezer drawer in the reverse order of the removal process.
  • Page 34: Door Basket

    OPERATION Door Basket Removing/Refitting the Shelf Removing/Refitting the Door Tilt up the front of the shelf and then lift the shelf straight up. Basket To remove the baskets, simply lift the basket up and pull straight out. Pull the shelf out. To refit the the basket, slide the bin in the Tilt the front of the shelf up and guide the shelf above the desired support and gently push...
  • Page 35: Smart Functions

    Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
  • Page 36: Smart Diagnosis

    Installing the LG ThinQ LG Electronics will also provide open source code to Application you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of...
  • Page 37 LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
  • Page 38: Maintenance Cleaning

    MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to • Performing manual defrosting, maintenance or the appliance.
  • Page 39: Water Filter

    LT1000PC, LT1000PCS or ADQ747935** cysts. - Visit your local dealer or distributor or contact the LG Electronics Customer Information Centre. For further assistance, visit our CAUTION website at lg.com • Do not install if water pressure exceeds 827 kPa.
  • Page 40 CAUTION • Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage. NOTE • Application Guidelines/Water Supply Parameters - Service Flow: 1.9 lpm...
  • Page 41 • Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
  • Page 42 TROUBLESHOOTING Symptoms Possible Cause & Solution Ice is not dispensed. Unable to hear the sound of ice coming out? • In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice. Is the ice path blocked? (You can check the ice passage by separating the ice bin.) •...
  • Page 43 TROUBLESHOOTING Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped.
  • Page 44 TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open? cover.
  • Page 45 The inside lamp in the Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp.
  • Page 46 TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The appliance is noisy Is the appliance installed on a weak floor or improperly levelled? and generates • Install the appliance on a solid and flat area. abnormal sounds. Does the rear of the appliance touch the wall? •...
  • Page 47 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.

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