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Dell SP2318H/SP2418H Monitor
User's Guide
Model: SP2318H/SP2418H
Regulatory model: P2317Hb, P2417Hb

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Summary of Contents for Dell SP2318H

  • Page 1 Dell SP2318H/SP2418H Monitor User’s Guide Model: SP2318H/SP2418H Regulatory model: P2317Hb, P2417Hb...
  • Page 2 Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents About Your Monitor......6 Package Contents ....... 6 Product Features .
  • Page 4 Setting Up the Monitor ..... .27 Attaching the Stand ......27 Connecting Your Monitor .
  • Page 5 Information........65 Contact Dell ........65...
  • Page 6: About Your Monitor

    About Your Monitor Package Contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 7 Stand Base Power Cable (Varies by Country) VGA Cable HDMI Cable USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Drivers and Documentation Media • Quick Setup Guide • Safety, Environmental, and Regulatory Information │ About Your Monitor...
  • Page 8: Product Features

    Product Features The Dell SP2318H/SP2418H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • SP2318H: 58.4 cm (23-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with full- screen support or lower resolutions.
  • Page 9: Identifying Parts And Controls

    Identifying Parts and Controls Front View Front panel controls Label Description Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) │ About Your Monitor...
  • Page 10: Back View

    (security lock not included). Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. Dell Soundbar mounting slots Attaches the optional Dell Soundbar. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar.
  • Page 11: Side View

    Side View Label Description USB downstream port Connect your USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer. │ About Your Monitor...
  • Page 12: Bottom View

    Bottom View Bottom view without monitor stand Label Description Power cable connector Connect the power cable. HDMI port Connect your computer with HDMI cable. DisplayPort Connect your computer with DP cable. (cable not included) Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included).
  • Page 13: Monitor Specifications

    Monitor Specifications Model SP2318H SP2418H Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 584.20 mm (23 inches) 604.52 mm (23.8 inches) Horizontal, Active Area 509.18 mm (20.05 inches) 527.04 mm (20.75 inches) Vertical, Active Area 286.42 mm (11.28 inches)
  • Page 14: Resolution Specifications

    Tilt -5° to 21° Swivel -45° to 45° Pivot 90° (clockwise) Dell Display Manager Compatibility Security Security lock slot (cable lock sold separately) * Color gamut (typical) is based on CIE1976 (82% NTSC) and CIE1931 (72% NTSC) test standards. Resolution Specifications...
  • Page 15: Preset Display Modes

    67.5 60.0 148.5 Electrical Specifications Model SP2318H/SP2418H Video input signals • Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance • HDMI 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair •...
  • Page 16: Physical Characteristics

    Physical Characteristics Model SP2318H SP2418H Signal cable type • Analog: D-Sub, 15 pins • Digital: DisplayPort, 20 pins (cable not included) • Digital: HDMI, 19 pins • Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 487.1 mm (19.17 inches) 492.1 mm (19.37 inches)
  • Page 17: Environmental Characteristics

    2.10 kg (4.63 lb) 2.10 kg (4.63 lb) assembly Front frame gloss Environmental Characteristics Model SP2318H SP2418H Compliant Standards • ENERGY STAR certified Monitor • EPEAT Gold registered in the U.S. EPEAT registration varies by country. See www.epeat.net for registration status by country •...
  • Page 18: Power Management Modes

    Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. SP2318H VESA Horizontal Vertical...
  • Page 19 Energy Star Power Consumption 18.5 W 54.1 kWh The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
  • Page 20: Pin Assignments

    Pin Assignments VGA Connector 15-pin Side of the Number Connected Signal Cable Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B Computer 5 V/3.3 V GND-sync DDC data H-sync V-sync DDC clock │ About Your Monitor...
  • Page 21 DisplayPort Connector 20-pin Side of the Number Connected Signal Cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) AUX(p) AUX(n) Re-PWR +3.3 V DP_PWR │ About Your Monitor...
  • Page 22 HDMI Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 23: Plug And Play Capability

    Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings.
  • Page 24: Usb 3.0 Upstream Connector

    USB 3.0 Upstream Connector Pin Number 9-pin Side of the Connector SSTX- SSTX+ SSRX- SSRX+ USB 3.0 Downstream Connector Pin Number 9-pin Side of the Connector │ About Your Monitor...
  • Page 25: Usb 2.0 Downstream Connector

    SSRX- SSRX+ SSTX- SSTX+ USB 2.0 Downstream Connector Pin Number 4-pin Side of the Connector USB Ports • 1 x USB 3.0 upstream - bottom • 2 x USB 2.0 downstream - bottom • 2 x USB 3.0 downstream - side NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
  • Page 26: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors.
  • Page 27: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. If you have purchased a third-party stand, refer to the respective stand setup guide for the set-up instructions.
  • Page 28 5. Lift the cover, as shown, to expose the VESA area for stand assembly. 6. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
  • Page 29: Connecting Your Monitor

    Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Route the cables through the cable-management slot before connecting them. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1.
  • Page 30: Connecting The Displayport (Dp To Dp) Cable (Optional)

    Connecting the DisplayPort (DP to DP) cable (optional) NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB 3.0 cable After you have completed connecting the VGA/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1.
  • Page 31: Organizing Your Cables

    5. Use the cable slot on the monitor stand to organize the cables. Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above. │ Setting Up the Monitor...
  • Page 32: Removing The Monitor Stand

    Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions.
  • Page 33: Wall Mounting (Optional)

    5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 3.06 kg (SP2318H) / 3.33 kg (SP2418H). │...
  • Page 34: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front-Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 35: Front-Panel Button

    Use this button to choose from a list of video signals that may be connected to your monitor. Shortcut key/ Input Source Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. See Menu Accessing the Menu System.
  • Page 36: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
  • Page 37 Main Menu for digital (HDMI) input Main Menu for digital (DP) input NOTE: Auto Adjust is only available when you use the analog (VGA) connector. 2. Press the buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor.
  • Page 38 4. Press the buttons to select the desired parameter. 5. Press to enter the slide bar and then use the buttons, according to the indicators on the menu, to make your changes. 6. Select the button to return to the main menu. Icon Menu and Description...
  • Page 39 Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjust function optimizes the display settings for use with your particular setup. Auto Adjust allows the monitor to self-adjust to the incoming video signal. After using Auto Adjust, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display settings.
  • Page 40 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Select the VGA input when you are using the analog (VGA) connector. Press to select the VGA input source. Select the DP input when you are using the DisplayPort (DP) connector.
  • Page 41 Color Use Color to adjust the color setting mode. Preset When you select Preset Modes, you can choose Modes Standard, ComfortView, Multimedia, Movie, Game, Warm, Cool, or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. •...
  • Page 42 Use the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DP or HDMI cable.
  • Page 43 This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use to adjust the hue from '0' to '100'. to increase the green shade of the video image.
  • Page 44 Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3, or 5:4. Horizontal to adjust the image left or right. Position Minimum is '0' (-). Maximum is '100' (+). Vertical to adjust the image up or down. Position Minimum is '0' (-). Maximum is '100' (+).
  • Page 45 Energy Power Allows you to set the power LED indicator On or Off Button LED to save energy. Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in.
  • Page 46 Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Rotation Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your Display Rotation.
  • Page 47 Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio, or Rotation and set it as a shortcut key. Others Select this option to adjust the OSD settings, such as the DDC/CI, LCD Conditioning, and so on. │...
  • Page 48 DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor. Helps reduce minor cases of image retention.
  • Page 49: Osd Warning Message

    Reset Others Reset all settings under the Others menu to the factory preset values. Factory Reset all settings to the factory preset values. Reset NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD Warning Message When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled.
  • Page 50 You will see the following message before the DDC/CI function is disabled: When the monitor goes into power-save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following message will appear depending on the selected input: NOTE: The message may be slightly different according to the connected input signal.
  • Page 51: Setting The Maximum Resolution

    Troubleshooting for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: ® ® ® In Windows 7, Windows 8, and Windows 8.1: ® ® 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop.
  • Page 52: Using The Tilt, Swivel, And Vertical Extension

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •...
  • Page 53: Vertical Extension

    Vertical Extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
  • Page 54: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.
  • Page 55 Graphic Properties, select the Rotation tab, and then set the preferred rotation. NOTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. │...
  • Page 56: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.
  • Page 57: Built-In Diagnostics

    4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
  • Page 58: Common Problems

    3. Press and hold Button 1 on the front panel for 5 seconds. A gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press Button 1 on the front panel again. The color of the screen changes to red.
  • Page 59 • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. │...
  • Page 60 • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Brightness Picture too dim or •...
  • Page 61 Safety Related Visible signs of • Do not perform any troubleshooting Issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable Problems malfunctions on & connecting the monitor to the computer is connected properly and is secure.
  • Page 62: Product Specific Problems

    Wrong Color Picture color not • Change the settings of the Preset good Modes in the Color menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Color menu OSD. • Run the built-in diagnostics. Image retention Faint shadow •...
  • Page 63: Universal Serial Bus (Usb) Specific Problems

    No Input Signal No picture, the • Check the signal source. Ensure the when user controls LED light is white computer is not in the power saving are pressed mode by moving the mouse or pressing any key on the keyboard. •...
  • Page 64 Super Speed USB Super Speed USB • Check that your computer is USB 3.0- 3.0 interface is 3.0 peripherals capable. slow working slowly or • Some computers have USB 3.0, USB not working at all 2.0, and USB 1.1 ports. Ensure that the correct USB port is used.
  • Page 65 For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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